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Alex Miller

Founder & CEO

285 Published Articles

About Alex Miller

Alex has been traveling for over 25 years and he has his parents to thank for this. Born and raised in England (and living there until he was 27), from a young age Alex was lucky enough to set out on numerous family trips all over the world.

During university, where he studied Business & Management with Spanish, Alex studied abroad for a year in Alicante. After graduating in 2007, his passion jumped to another level when he and 5 friends visited 10 European countries in just 30 days — all on a shoestring budget.

This travel bug turned into a full-time obsession when Alex moved to America in 2011 after falling head-over-heels in love with Erin.

Alex has since earned tens of millions of travel points and miles, mainly through maximizing every opportunity to earn the most points possible on each dollar spent.

These points and miles have helped Alex to fly some of the most awarded international first-class products in the world, including Singapore Airlines, Cathay Pacific, Japan Airlines, Emirates, Etihad, British Airways, Lufthansa, and more.

Alex is regularly called upon by mainstream publications to discuss travel and finance, including CNBCForbes, Fox BusinessFox NewsInsiderLonely PlanetThe New York Times, and The Washington Post.

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Alex's Latest Articles

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Get Paid $1,500 To Binge Watch 15 Travel Movies [Enter Contest by 5/10]

Get Paid $1,500 To Binge Watch 15 Travel Movies [Enter Contest by 5/10]

An adventure can look different depending on the person and place. With the power of imagination, movies for generations have pushed the bounds of what “travel” can look like. From traveling abroad to traveling through different dimensions to even time…

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Airports With the Biggest Increase in Airfare This Year [2024 Data Study]

Airports With the Biggest Increase in Airfare This Year [2024 Data Study]

After COVID-19-era safety restrictions and protocols upended worldwide air travel, the airline industry is finally returning to normalcy. Airline passenger traffic in the U.S.¹ decreased an astounding 96% in April 2020 compared to the year prior, impacting not only commercial…

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Airlines and Airports With the Worst Tarmac Delays [2024 Data Study]

Airlines and Airports With the Worst Tarmac Delays [2024 Data Study]

Much about air travel has been less enjoyable in the years since the COVID-19 pandemic. Travelers have been plagued¹ by cancellations, delays, and lower-quality service — and more and more passengers are responding with complaints and even incidents of air…

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States That Would Benefit Most From Credit Card Interest Rate Declines [2024 Data Study]

States That Would Benefit Most From Credit Card Interest Rate Declines [2024 Data Study]

Despite increased costs and high interest rates, U.S. households have not been deterred from spending their money. According to the Bureau of Economic Analysis, consumer spending¹ in the U.S. increased by 24.1% from the first quarter of 2021 to the…

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The Most Expensive Flights in the U.S. [2024 Data Study]

The Most Expensive Flights in the U.S. [2024 Data Study]

Despite sharp increases in ticket prices since before the pandemic, 2023 marked a record year for U.S. air travel.¹ While there is some hope for relief² moving into 2024, airline prices remain high. To help travelers navigate this new normal,…

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How Private Are Americans About Their Money? [2024 Survey]

How Private Are Americans About Their Money? [2024 Survey]

How many people know your annual salary? How comfortable are you discussing your salary openly with colleagues or superiors? Do you share how much is in your savings or retirement accounts with others? Does your partner know your credit card…

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U.S. Airports With the Most Fast Food Chains [2024 Data Study]

U.S. Airports With the Most Fast Food Chains [2024 Data Study]

Are you someone who relishes a quick bite before your flight? Or perhaps you find comfort in familiar fast food options during layovers? Well, you’re not alone. Airports worldwide cater to this need, but some airports are veritable fast food…

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Corporate Plastic Power: Surveying Employees on Company Credit Cards [2024 Survey]

Corporate Plastic Power: Surveying Employees on Company Credit Cards [2024 Survey]

A company credit card is a tool of empowerment, trust, and sometimes, contention. In the complex world of corporate finance, their role often remains obscured. From inadequate training and loose guidelines to using personal funds on business-related expenses, company-issued credit…

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States Most Impacted by Rising Heating Costs This Winter [2024 Data Study]

States Most Impacted by Rising Heating Costs This Winter [2024 Data Study]

As the height of winter approaches in the U.S. and temperatures continue to drop across the country, many Americans are turning their focus to the high prices of household utilities — namely household heating fuels. On average, nearly half of…

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Analyzing Each State’s Reliance on Credit Cards [2024 Survey]

Analyzing Each State’s Reliance on Credit Cards [2024 Survey]

Everywhere you turn — from credit card reward programs to the flood of credit card offers in the mail — Americans have ample opportunities to open new credit cards. As a result, many Americans accumulate a stack of credit cards in…

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The U.S. Airlines With the Most and Least Legroom [2024 Data Study]

The U.S. Airlines With the Most and Least Legroom [2024 Data Study]

When it comes to flying, legroom is more than just a luxury — it’s the key to a pleasant journey, especially for those longer flights. No one wants to feel like a sardine packed into a tin can, knees pressed…

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Analyzing Return Habits When Online Shopping [Survey]

Analyzing Return Habits When Online Shopping [Survey]

In today’s 21st-century shopping landscape, consumers enjoy unparalleled access to a vast array of products — all just a click away. This remarkable convenience, however, occasionally collides with the inconvenience of returns when a purchased item doesn’t quite match expectations….

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Which U.S. States Are Most Afraid of Flying? [Data Survey]

Which U.S. States Are Most Afraid of Flying? [Data Survey]

Sharks, heights, and flying — these are some of Americans’ most common fears, and they’re not unfounded. Whether it’s the turbulence, the fear of heights, or the loss of control, the extreme fear of flying — aerophobia — isn’t easy….

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Cities Where Brick-and-Mortar Retail Is Declining the Fastest [2023 Data Study]

Cities Where Brick-and-Mortar Retail Is Declining the Fastest [2023 Data Study]

The holiday season is in full swing, and for U.S. retailers, it is often the busiest season of the year for consumer spending. Holiday spending in the U.S. is estimated to total nearly $1 trillion¹ in 2023 as shoppers rush…

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The U.S. Airports Most and Least Prone to Holiday Flight Delays [2023 Data Study]

The U.S. Airports Most and Least Prone to Holiday Flight Delays [2023 Data Study]

Ah, the holiday travel season — from those obligatory visits to the in-laws to booking a Christmas Eve flight — it’s that time of year when you hope not to get stuck on the tarmac due to unexpected winter weather…

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The Best Places to Travel Alone in the U.S. [2023 Data Study]

The Best Places to Travel Alone in the U.S. [2023 Data Study]

Have you ever ventured into a new city on your own? While solo travel might appear intimidating initially, it offers you the liberty to explore stunning cities without the influence of fellow travel companions. We set out to find the…

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How Far Americans Go to Travel With Their Pets [2023 Survey]

How Far Americans Go to Travel With Their Pets [2023 Survey]

When it comes to traveling with our 4-legged companions, there’s a divide that’s as wide as the Grand Canyon. On one side, we have passionate pet owners who wouldn’t dream of leaving their beloved Fido behind. On the other, some…

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The Cost of Parking at Major U.S. Airports [2023 Data Study]

The Cost of Parking at Major U.S. Airports [2023 Data Study]

Once hotel reservations are made and flights are booked, there’s still one major logistics puzzle to solve — airport transportation. The choice often boils down to driving yourself or opting for an Uber to avoid daily parking fees.  To put…

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Christmas in a Glass! The Most Popular Holiday Cocktail in Every State

Christmas in a Glass! The Most Popular Holiday Cocktail in Every State

The holiday season is twinkling into full swing, and there’s nothing quite like a festive cocktail to set the mood and add a splash of cheer. From peppermint martinis that spark memories of snowy evenings to hot toddies that warm…

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The Best U.S. Airports for Layovers [Data Study]

The Best U.S. Airports for Layovers [Data Study]

The infamous layover — whether you love or hate them, they’re undeniably part of long journeys. Airport layovers allow you to stretch your legs, savor a meal, or even engage in a little retail therapy. However, not all airports are created…

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Find out about other members of the team

Amar Hussain Picture

Amar Hussain

Senior Content Contributor

Amar is an avid traveler and tester of products. He has spent the last 13 years traveling all 7 continents and has put the products to the test on each of them. He has contributed to publications including Forbes, the Huffington Post, and more.

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Andrew Kunesh

Former Content Contributor

Andrew was born and raised in the Chicago suburbs and now splits his time between Chicago and New York City.

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Ashley Onadele

Content Contributor

Ashley discovered a love for travel in college that’s continued as her family has grown. She loves showing parents how they can take their families on trips using points and has contributed to numerous publications and podcasts.

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Brandon Brunner

Former Content Contributor

Brandon was born and raised in California and really didn’t travel much growing up, even outside of his own state. While attending college, he was constantly looking to find the cheapest fares to any destination abroad, and quickly learned about the motto- “Chase the fare, not the destination”. Luckily, his first international flight was to Costa Rica (under $300 roundtrip) where that “Pura Vida” lifestyle (and Imperials) hit him hard, and he knew he had to see more.

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Brian Graham

Former Content Contributor

Brian’s first ever airplane ride was in a private turbo-prop jet. He was merely an intern boy trying to make a good impression, but it turns out the plane made an impression on him.

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Carissa Rawson

Senior Content Contributor

Carissa served in the U.S. Air Force where she developed her love for travel and new cultures. She started her own blog and eventually joined The Points Guy. Since then, she’s contributed to Business Insider, Forbes, and more.

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Caroline Lupini

Former Content Contributor

Caroline Lupini always enjoyed traveling, but it became her goal to do as much as possible after a 3-week trip around Europe in 2011. In March 2014, Caroline left her job and embarked on nearly full-time travels. 

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Charlie Page

Former Content Contributor

Charlie is a Senior First Officer and has been an airline pilot for nearly 15 years. He currently flies long-haul on the Boeing 787 Dreamliner after 10 years buzzing around Europe on the A320. He got into travel and aviation from an early age, fortunate enough to be taken on some great family holidays.

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Cherag Dubash

Content Contributor

Cherag was born in a family associated with aviation and was hooked on to planes since the age of 3, the time he undertook his first flight on an Airbus A310 from Mumbai to Dubai.

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Chris Dong

Editor & Content Contributor

Chris is a freelance writer and editor with a focus on timely travel trends, points and miles, hot new hotels, and all things that go (he’s a proud aviation geek and transit nerd). Formerly full-time at The Points Guy, his work can now be found at AFAR, Travel + Leisure, Condé Nast Traveler, The Washington Post, and Lonely Planet, among others

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Christine Krzyszton

Senior Finance Contributor

Christine ran her own business developing and managing insurance and financial services. This stoked a passion for points and miles and she now has over 2 dozen credit cards and creates in-depth, detailed content for UP.

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Christy Rodriguez

Travel & Finance Content Contributor

After having “non-rev” privileges with Southwest Airlines, Christy dove into the world of points and miles so she could continue traveling for free. Her other passion is personal finance, and is a certified CPA.

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David Slotnick

Former Content Contributor

Born and raised in New York, David still remembers his first flight when he was only four years old: a U.S. Airways trip from New York-La Guardia to Palm Beach, Florida. He formed his love of travel around that and other family vacations, including to England at age eight and Namibia when he was 13. During college, a four-country trip around Europe with a friend cemented his passion for seeing the world.

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Erin Miller

Content Contributor

An experienced points hacker, Erin is Alex’s partner-in-crime and contributes to Upgraded Points with in-depth guides and relationship management. Erin’s work has been cited in multiple major publications.

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Greg Stone

Content Contributor

Greg got bitten by the travel bug at a young age while traveling with his Dad on business trips to Asia. He took over the family business in 2012 and uses it to maximize his loyalty points earning. His obsession with earning and burning loyalty rewards points allows him to travel over 100 days every year.

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James Larounis

Senior Content Contributor

James (Jamie) started The Forward Cabin blog to educate readers about points, miles, and loyalty programs. He’s spoken at Princeton University and The New York Times Travel Show and has been quoted in dozens of travel publications.

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Jarrod West

Senior Content Contributor

Boasting a portfolio of over 20 cards, Jarrod has been an expert in the points and miles space for over 6 years. He earns and redeems over 1 million points per year and his work has been featured in outlets like The New York Times.

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Jeff Brownson

Former Content Contributor

Since discovering miles and points in 2010, Jeff has traveled to over 35 countries, flying in first class, business class, and sometimes even in coach. Whether he’s staying in a hostel dorm, or in a luxury suite at a 5 star hotel, Jeff is constantly looking for the best deal to make travel as close to free as possible.

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Julian Kheel

Content Contributor

Julian Kheel first learned the ins and outs of credit card rewards and travel loyalty programs while flying more than 200,000 miles a year as a TV producer and director for World Wrestling Entertainment. With over 15 years of professional experience studying travel loyalty programs, Julian has served as CNN’s Senior Editor covering travel and credit cards, as well as the Editorial Director of The Points Guy, and has worked as a consultant for the Big 3 U.S. airlines.

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Katie Seemann

Senior Content Contributor and News Editor

Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure, Forbes Advisor, and Fortune Recommends.

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Lindsey Olander

Former Content Contributor

Currently based in New York, Lindsey spent her childhood in Connecticut dreaming of far-off places. Her first flight was to Disney World at age 11. Her second flight was for a high school field trip to Italy, though travel as a career didn’t stick until she studied abroad in London during college and discovered the true power of her passport. Since then, she’s worked as a travel editor at Jetsetter and Travel + Leisure, where she reported on everything from African safaris to hot hotel openings to, yes, Disney World.

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Lori Zaino

Senior Content Contributor

Lori is an intrepid traveler who loves creating itineraries that exude “luxe on a budget.” She’s written for CNN, NBC, The Infatuation, and more, and loves to muse about points-fueled trips to Sri Lanka, Sicily, and Myanmar.

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Lukas Picton

Former Content Contributor

Lukas escaped his hometown south of Sydney and moved to the big smoke immediately after high-school, but the bright lights of the city weren’t enough, and he soon set his sights on more exotic international destinations and has been in love with travel ever since.

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Michael McHugh

Former Content Contributor

Born and raised in Mobile, Alabama, Michael took his first international trip in 2013 with friends to the Bahamas. Although he didn’t travel much in his younger years, on that trip, he caught the travel bug and has been hooked ever since.

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Ryan Smith

Content Contributor

Ryan completed his goal of visiting every country in the world in December of 2023 and now plans to let his wife choose their destinations. Over the years, he’s written about award travel for publications including AwardWallet, The Points Guy, USA Today Blueprint, CNBC Select, Tripadvisor, and Forbes Advisor.

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Senitra Horbrook

Writer

Senitra Horbrook is a frequent solo traveler who began using points and miles in 2012. Formerly credit cards editor at The Points Guy, Senitra has also contributed to Forbes Advisor, AwardWallet, Insider, among others.

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Spencer Howard

Former Content Contributor

Always a fan of flying, it was only natural that Spencer was drawn to finding a way to improve the travel experience.

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Stephen Au

Senior Content Contributor

Stephen is an established voice in the credit card space, with over 70 to his name. His work has been in publications like The Washington Post, and his Au Points and Awards Consulting Services is used by hundreds of clients.

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Susan Wright Picture

Susan Wright

Former Finance Contributor

While writing about finance and insurance isn’t something that keeps most people awake at night, it is what Susan Wright has focused on for more than 25 years. As a financial copywriter, Susan has an eye for money-related details such as credit and savings, and she loves to pass along helpful information to consumers. Susan holds 11 financial industry designations (including CLU, ChFC, RHU, REBC, ADPA, CITRMS, CIPA) as well as several licenses.

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Kellie Jez

Director of Operations & Compliance

Kellie’s professional experience has led her to a deep passion for compliance, data reporting, and process improvement. Kellie’s learned the ins and outs of the points and miles world and leads UP’s compliance operation.

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Juan Ruiz

Compliance Editor & Content Contributor

Juan has been involved in credit cards, loyalty, travel, and personal finance for more than 10 years. He has worked for several outlets including The Points Guy and Forbes and was previously Editor-in-Chief at Money Under 30.

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Dan Miller

Content Contributor

Realizing that it wasn’t all first class flights and 5-star hotels, Dan started the Points With a Crew blog in 2014, with the aim of helping families (especially large families) to use miles, points and credit card rewards to take that trip that they might have thought they couldn’t afford. He has spent over 10 years covering developments in the travel rewards credit card space. His expertise extends to all things personal finance, including student loans, budgeting and real estate, and his work has been featured in sites all over the Internet, including NerdWallet, Forbes, Business Insider, Rocket Mortgage, CreditCards.com, Bankrate, Turbotax, Credit Karma and Intuit Mint.

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Brett Holzhauer

Content Contributor

Brett is a personal finance and travel junkie. Based out of Fort Lauderdale, he’s had over 100 credit cards and earned millions of credit card rewards. He learned the tricks of the trade from his mom, and has taken many steps forward. He wasn’t exposed to much travel as a kid, but now has a goal of reaching 100 countries in his life. In 2019, he sold all of his possessions to become a digital nomad, and he says it was one of the best decisions he ever made. He plans to do it again at some point in his life.

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Ehsan Haque

Content Contributor

Ehsan is an avid traveler who has traveled to 100 countries, diligently using points and miles to fund his journeys. Currently, he holds 32 active credit cards and earns over a million points and miles annually, primarily using them for luxury hotels and long-haul premium cabins.

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Chris Hassan

Social Media & Brand Manager

Chris holds a B.S. in Hospitality and Tourism Management and managed social media for all Marriott properties in South America, making him a perfect fit for UP and its social media channels. He has a passion for making content catered toward family travelers.

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Jessica Merritt

Editor & Content Contributor

A long-time points and miles student, Jessica is the former Personal Finance Managing Editor at U.S. News and World Report and is passionate about helping consumers fund their travels for as little cash as possible.

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Nick Ellis

Editor & Content Contributor

Nick’s passion for points began as a hobby and became a career. He worked for over 5 years at The Points Guy and has contributed to Business Insider and CNN. He has 14 credit cards and continues to leverage the perks of each.

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Michael Y. Park

Editor

Michael Y. Park is a journalist living in New York City. He’s traveled through Afghanistan disguised as a Hazara Shi’ite, slept with polar bears on the Canadian tundra, picnicked with the king and queen of Malaysia, tramped around organic farms in Cuba, ridden the world’s longest train through the Sahara, and choked down gasoline clams in North Korea.

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Stella Shon

News Managing Editor

With a degree in media and journalism, Stella has been in the points and miles game for more than 6 years. She most recently worked as a Corporate Communications Analyst for JetBlue. Find her work in The New York Times, USA Today, and more.

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Keri Stooksbury

Editor-in-Chief

With years of experience in corporate marketing and with a nonprofit, Keri is now Editor-in-Chief at UP, overseeing daily content operations and reviewing thousands of UP articles in the process.

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Daniel Ross

Senior Content Contributor

Daniel has loved aviation and travel his entire life. He earned a Master of Science in Air Transport Management and has written about travel and aviation in publications like Simple Flying, The Points Guy, and more.

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Victoria M. Walker

Senior Content Contributor

Victoria holds a B.A. in Broadcast Journalism from the Howard University School of Communications and is an award-winning journalist, travel reporter, and the founder of the “Carrying On with Victoria M. Walker” newsletter.

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