Capital One Venture X Card — Maximizing Car Rental Insurance and Benefits

The Capital One Venture X Rewards Credit Card is one of the most exclusive credit cards available. Also one of the newer options in the ultra-premium market, it has a variety of valuable perks, as well as a sizable annual fee of $395 (rates & fees).

Looking past the annual fee, you’ll realize that this card is so attractive because it offers an array of practical benefits to completely offset the cost of holding the card. The list of benefits is almost too long to discuss, but we’ll walk you through why the Capital One Venture X card has great credit card car rental insurance and benefits.

The Capital One Venture X card boasts 2 different sets of benefits for car rentals:

• Car rental elite status with Hertz
• Car rental insurance

In this post, we’ll show you all of the unique ways to maximize car rental benefits with the Capital One Venture X card.

Let’s get started!

Benefits of the Capital One Venture X Card

At a glance, the Capital One Venture X card comes with a hefty price tag but an even heftier list of benefits.

In our opinion, adding this card to your wallet is a no-brainer — honestly, it’s one of the easiest credit card-related decisions you can make.

Here’s a snippet of its perks:

Other Key Benefits of the Capital One Venture X Card

• Complimentary Hertz President’s Circle Status
• Travel insurance, including primary rental car insurance and baggage delay reimbursement
• Cell phone protection
• Purchase security and return protection
• Extended warranty
• Virtual card numbers via Eno
• Capital One Dining and Capital One Entertainment
• 4 authorized users for free (rates and fees)

Capital One Venture X Card Car Rental Privileges

One of the many selling points of the Capital One Venture X card is the complimentary car rental privileges you’ll enjoy.

Capital One offers privileges with 1 car rental company: Hertz.

Hertz

As a Capital One Venture X cardmember, you receive complimentary Hertz President’s Circle^® status, which is the top-tier membership in the Hertz Gold Plus Rewards loyalty program.

You skip the rental counter and choose from the widest selection of cars. Plus, you get guaranteed upgrades. Register for status through the link in your Capital One account.

Capital One Venture X Card Rental Car Insurance

The car rental insurance endowed by the Capital One Venture X card is primary (not secondary), an extremely attractive benefit. We’ll show you how to remain eligible to use this perk, as well as what’s covered.

To be eligible for this benefit, you need to:

• Pay for the entire car rental with your Capital One Venture X card.
• Decline the rental company’s collision damage waiver (CDW/LDW).

Under this policy, the cardholder and any additional drivers as indicated in the rental car agreement are covered.

What Does the Plan Cover?

With this card, you get a maximum of $75,000 in coverage (exclusions apply).

The coverage includes theft, damage, valid loss-of-use charges imposed and substantiated by the auto rental company, administrative fees, and reasonable and customary towing charges to the nearest qualified repair facility for a covered theft or damage.

Here are a few instances that the insurance does not cover:

• Loss or theft of personal belongings
• Theft or damage due to intentional acts or due to the driver(s) being under the influence of alcohol, intoxicants, drugs, or due to contraband/illegal activities
• Damage due to off-road operation of the rental vehicle
• Personal liability

Simply put, if you get into an accident where you are deemed to be at fault, this insurance will not cover you.

If you get into an accident where you are deemed not at fault, this insurance may cover you.

Contact Information

If you need further assistance with your car rental insurance or with filing a claim, use the following contact information to get extra clarity.

Phone:

Customer service and claims department (toll-free): 800-825-4062
International (collect): 804-965-8071

Website: eclaimsline.com

Mail: None

Car rental loss insurance policies are underwritten by Indemnity Insurance Company of North America.

Bottom Line: The Capital One Venture X card will provide primary rental car coverage if your rental car is damaged or stolen — but if your rental car is damaged and you are at fault, or you damage other vehicles or injure people in other vehicles, the rental car insurance will not cover you.

Primary vs. Secondary Coverage

The Capital One Venture X card boasts primary coverage, thanks to its status as a Visa Infinite card. This means you don’t need to file a claim with your personal insurance first — you can file a claim directly with the benefits administrator.

How To File a Claim

If you meet all of the requirements above and believe you have a strong case to file a claim, you will need to submit the following documentation:

• A copy of the accident report form
• A copy of the initial and final auto rental agreements (front and back)
• A copy of the repair estimate and itemized repair bill
• 2 photographs of the damaged vehicle, if available
• A police report, if obtainable
• A copy of the demand letter that indicates the costs you are responsible for and any amounts that have been paid toward the claim
• A copy of the monthly billing statements (showing the last 4 digits of the account number) demonstrating that the entire rental transaction was made on that account
• A completed and signed automobile rental collision damage waiver claim form (must be postmarked within 90 days of the theft or damage date, even if all other required documentation is not yet available)

Though the claim form must be submitted within 90 days of the theft or damage date, you can postmark all of the remaining documents within 365 days of the theft or damage date.

Claims are usually finalized within 15 days after all of the documentation has been received.

Final Thoughts

The Capital One Venture X card conveys many noteworthy benefits; this includes top-tier elite status with Hertz President’s Club, as well as primary rental car insurance.

This card offers Visa Infinite-level perks with Avis, National Car Rental, and Audi on demand, but you won’t get the same top-tier status as you would with Hertz.

Indeed, Capital One’s partnership with Hertz is worth strong consideration, especially when you’re thinking about the Ultimate Choice perk, which gives you the ability to choose any car on the Ultimate Choice lot in the President’s Circle section when you pick up your car.

Best of all, these perks are complimentary when you hold the Capital One Venture X card.

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For Capital One products listed on this page, some of the above benefits are provided by Visa® or Mastercard® and may vary by product. See the respective Guide to Benefits for details, as terms and exclusions apply.

Enrollment required through Capital One website or mobile app. Upon enrollment, eligible cardholders will remain at upgraded status level through December 31, 2024.  Please note, enrolling through the normal Hertz Gold Plus Rewards enrollment process (e.g. at Hertz.com) will not automatically detect a cardholder as being eligible for the program and cardholders will not be automatically upgraded to the applicable status tier.  Additional terms apply.