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Daniel Ross
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Move over Flagship First and Flagship Business, there’s a new premium product coming to American Airlines.
As part of a larger customer experience improvement program, the carrier has revealed details of its gorgeous new Flagship Suite Seats which are set to debut in 2024.
“We are enhancing the customer experience across their entire journey with American,” said Julie Rath, Vice President of Customer Experience at American Airlines.
Here’s what you can expect from American’s latest hard product update.
For the first time in American’s history, privacy doors will be featured in the airline’s new Flagship Suite experience, making it the most private and exclusive way there has ever been to fly American.
Passengers will also benefit from the option to convert their seats into a chaise lounge-style position as well as increased storage space.
The all-new Flagship Suite cabins will become the sole Flagship experience, replacing the airline’s separate Flagship First and Flagship Business cabins.
The seats will be equipped on all Airbus A321XLR and Boeing 787-9 aircraft that American takes delivery of from 2024.
“The arrival of new long-haul aircraft and the customized seat design of the Flagship Suite® seats will offer customers a truly private premium experience on our long-haul fleet,” said Rath.
Passengers can also expect changes in American’s premium economy experience. There will be a new custom design featuring more privacy and more storage.
In terms of capacity, the A321XLRs will boast 20 of the new Flagship Suites and 12 premium economy seats while the larger Boeing 787-9s will feature 51 Flagship Suites and 32 premium economy seats.
American’s existing fleet of 20 Boeing 777-3000ER jets will be retrofitted with the new Flagship Suite and refreshed premium economy starting towards the end of 2024.
Members of American Airlines’ AAdvantage program will, of course, be able to redeem miles for tickets in both the new Flagship Suite and the refreshed premium economy seats.
Hot Tip: Want to check out American’s new Flagship Suite or premium economy product? Well, there are many ways you can earn lots of AAdvantage miles in time for the launch of the new products in 2024.
It will certainly be interesting to see how the mileage cost of the Flagship Suite will differ from the cost of the current Flagship First and Flagship Business tickets.
American is replacing its Flagship First and Flagship Business cabins with the all-new Flagship Suite. Not only that, but the airline is overhauling its premium economy experience with a completely new design.
We’ll be counting down the days until 2024 so we can experience the new products for ourselves!
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Daniel has loved aviation and travel his entire life. He earned a Master of Science in Air Transport Management and has written about travel and aviation in publications like Simple Flying, The Points Guy, and more.
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