Meet The Team!

Upgraded Points (“UP”) was launched in 2016 by founder Alex Miller, with the mission to not only show travelers the real value of points and miles, but to also upgrade their overall travel experiences.

UP works to achieve this goal by publishing free, highly researched, in-depth and intuitive content that aims to give our readers everything they’re looking for — and more. Our experts spend anywhere between 5-20+ hours researching and crafting a single piece of content.

The team doesn’t just publish content, though. With the airline and hotel industry constantly evolving and changing, content quickly becomes outdated. That’s why we review and update every single article on the site, regularly – some as often as every month.

We love hearing from readers who were able to take fantastic adventures, or experience great products they wouldn’t have otherwise managed, had it not been for the content we produce and share. That’s why UP exists and that’s what excites us.

The brand has grown very quickly since launching in 2016, welcoming over 20MM visitors in 2019 with increasing press and brand mentions.

Alex Miller

Founder & CEO

Alex has been traveling for over 25 years and he has his parents to thank for this. Born and raised in England (and living there until he was 27), from a young age Alex was lucky enough to set out on numerous family trips all over the world.

During university, where he studied Business & Management with Spanish, Alex studied abroad for a year in Alicante. After graduating in 2007 his passion jumped to another level when he and 5 friends visited 10 European countries in just 30 days – all on a shoestring budget.

This travel bug turned into a full-time obsession when Alex moved to America in 2011 after falling head-over-heels in love with Erin.

Alex has since earned millions of travel points and miles, mainly through maximizing credit card sign-up bonuses and taking every opportunity to earn the most points possible on each dollar spent.

These points and miles have helped Alex to fly some of the most awarded international first-class products in the world, including Singapore Airlines, Cathay Pacific, Japan Airlines, Emirates, Etihad, British Airways & Lufthansa!

Alex is regularly called upon by mainstream publications to discuss travel and finance. Some of these mentions can be found at: New York Times, Lonely Planet, Fox News, Fox Business, Insider, CNBC, Forbes, Washington Post, and Wiki How.

Countries Visited: 34
U.S. States Visited: 29
Highest Hotel Status: Marriott Gold Elite
Highest Airline Status:
Oneworld Gold
Favorite Airline Alliance: Oneworld
Favorite First Class:
Etihad Apartment (A380) & New Singapore Suites (A380)
Favorite Business Class: QSuites (A350)
Best Redemption Value: Our Around the World Trip – 611k miles for $55,000+ of value.
Favorite Type of Points: Chase Ultimate Rewards
Top 3 Cards in Wallet: Chase Sapphire Reserve℠ CardChase Ink Business Preferred℠Business Platinum® Card from American Express

Dr. Erin Miller

Content Contributor & Staff Relations

Erin currently maintains her status as Alex’s adventure-seeking partner-in-crime and contributes to Upgraded Points through in-depth content creation & relationship management.

She caught the travel bug just after high school when her grandmother took her on a two-week, whirlwind trip around Europe. That was that – she’s been gallivanting around the globe ever since (26 countries & counting)!

Alex’s persistence with cracking the points game wide open has allowed her to experience some incredible, new destinations and some pretty fantastic flight upgrades. She’s fully invested in this lucrative industry hack with many points-earning credit cards in her wallet. She’s constantly choosing the best card for the purchase at hand, capitalizing on category bonuses and checking portals to maximize spend.

And it’s definitely worth all the effort – with 8 different First & Biz class products under her belt, Erin swears it’s an insane way to fly, that will never (ever) get old.

Erin has been mentioned in a number of publications, including: Lonely Planet, Business Insider, Forbes, US News and WTOP.

Countries Visited: 26
U.S. States Visited: 28
Favorite First Class: 
Etihad Apartment (A380)
Favorite Business Class: Singapore Airlines (777)
Best Redemption Value: Singapore Suites from JFK > FRA> SIN
Favorite Type of Points: American Express Membership Rewards
Top 3 Cards in Wallet: Chase Sapphire Reserve℠ Card, Chase Freedom Unlimited® & The American Express Gold Card

Leigh Rowan

Director of Special Projects

Leigh Rowan brings a wealth of travel expertise and industry connections to the constantly-growing UP Team. Leigh has been a world traveler since his teens and has visited over 60 countries on 6 continents

Leigh Rowan brings a wealth of travel expertise and industry connections to the constantly-growing UP Team. Leigh has been a world traveler since his teens and has visited over 60 countries on 6 continents (Antarctica, he’s coming for you next!), oftentimes traveling with his family in premium classes for little more out-of-pocket cost than an economy ticket.

Leigh met his wife on an airplane (Alaska Airlines; OAK to SEA!), and they’ve been traveling together ever since, and even now, with little ones in tow! His three children (8, 5 and 2 years old) have had American Airlines AAdvantage Gold and Delta SkyMiles Silver Medallion status – with a little luck and grit, they’ll both be at Platinum on each airline, soon enough! Fun fact: Leigh has saved each of the boarding passes for each of his kids’ flights (and the stack is ever-growing!).

Anchoring our West Coast presence, Leigh lives and works in San Francisco’s busy entrepreneurial and tech scene. He brings years of experience in the finance, frequent flyer/loyalty program, and technology sectors. When he’s not helping UP strike new relationships with advertising or tech partners, he’s helping busy executives manage their travels via his company Savanti Travel.

Leigh studied Italian at the University of California, Santa Cruz, and did a brief stint in culinary school in Italy. You can follow Leigh’s frequent travels, occasional pictures of food, and infrequent musings on Twitter.

Leigh is also a top-tier Virtuoso travel agent and can be reached at [email protected] for booking assistance.

Favorite First Class: Hands down, Air France La Premiere on the 777, with a tie between Cathay F on the 777 and JAL F on the 777 for runners up
Favorite Business Class: Three way tie (are those allowed?!) between the food and champagne on Air France’s 777, the spaciousness of Asiana’s A350, and the overall service and experience of Cathay’s 777
Countries Visited: 60
Favorite First Class: Tie between Cathay F on the 777 and JAL F on the 777
Favorite Business Class: Three way tie (are those allowed?!) between the food and champagne on Air France’s 777, the spaciousness of Asiana’s A350, and the overall service and experience of Cathay’s 777
Best Redemption Value: 15 cents/mile for Etihad First (SFO-AUH) for my best friend for his honeymoon!
Favorite Type of Points: Chase Ultimate Rewards
Top 3 Cards in Wallet: Chase Sapphire Reserve®, Business Platinum® from American Express OPEN, Platinum Delta SkyMiles® Credit Card from American Express

Kellie Bennett Jez

Director of Operations and Compliance

Kellie joins the UP team after spending 9 years in the education sector, both in Higher Education and K-12. Over the years, she found her professional passion revolved around compliance, data reporting, and process implementation/refinement.

Kellie has always enjoyed traveling, but was welcomed to the world of points/miles when her husband showed her how to make the most those points/miles to travel to Dubai, France, Thailand, Hong Kong, and a few more. Her favorite trip to date was their honeymoon when she got to fly Singapore Suites, The Apartment on Etihad, and Emirates First — all on points/miles.

Kellie, her husband, and two dogs, Alley & Scotty Cameron, live in Austin where they spend time hiking, golfing, and watching a lot of soccer and basketball.

Kellie holds a bachelor’s degree from the University of North Carolina at Chapel Hill and a Master’s of Education from the University of Texas at Austin.

Countries Visited: 7
U.S. States Visited: 20
Favorite First Class: The Apartment on Etihad
Favorite Business Class: Lufthansa
Best Redemption Value: The Apartment on Etihad AUH > JFK. Retail Value: $9,260. Redeemed for 99,244 Membership Rewards points (resulting in 9.3 cents per point).
Favorite Type of Points: American Express Membership Rewards
Top 3 Cards in Wallet: The Platinum Card® by American Express, American Express Gold Card, Chase Sapphire Preferred® Card.

Keri Stooksbury


Keri was born and raised in Atlanta and first traveled abroad while studying marketing at the University of Tennessee, Knoxville. She now makes Doha, Qatar her home.

Keri has traveled to 31 countries and her favorite travel destinations include Jordan, The Maldives, and Turkey. After enjoying the amazing travel and adventure opportunities that Southeast Asia has to offer, her family of 5 recently relocated from Singapore to Doha (for the second time!) in Winter 2020.

She has spent most of her career in corporate marketing for Domino’s Pizza and was also the Executive Director of the American Chamber of Commerce in Qatar. Most recently Keri was the Assistant Editor of a local Houston website.

Countries Visited: 31
U.S. States Visited: 28
Highest Hotel Status: No loyalty = no status!
Highest Airline Status: Delta Platinum
Favorite Airline Alliance: Star Alliance
Favorite First Class:
Qatar A380
Favorite Business Class:
Qatar Qsuites
Best Redemption Value:
A 2-week tour of Christmas Markets in Europe, including 5 countries and 6 cities, all on airline miles and SPG points
Favorite Type of Points: Chase Ultimate Rewards
Top 3 Cards in Wallet:
Chase Sapphire Reserve® Card, Citi® Double Cash Card, Capital One® Quicksilver® card

Nick was born and raised in West Michigan, and caught the travel bug after a last-minute decision to study abroad in Buenos Aires, Argentina after his sophomore year at the University of Michigan. After that, he got into the points and miles game to help fund subsequent spring break trips to Europe.

Nick has now traveled to 35 countries, largely thanks to travel rewards. Some of his favorite places include Buenos Aires, Mexico City, Tokyo, Japan and Italy’s Amalfi Coast. Next on his travel bucket list is a trip to the Middle East where he’ll visit Egypt, Jordan and Lebanon.

Nick now lives in Brooklyn, New York and most recently worked for The Points Guy where he was a writer and editor for more than five years. When he’s not traveling abroad, Nick likes to spend time exploring and eating his way through New York with friends and makes frequent trips to Michigan to enjoy the lake life (in the summer, at least).

You can follow Nick’s adventures in NYC and elsewhere on Instagram.

Countries Visited: 35
U.S. States Visited: 25
Highest Hotel Status: Marriott Bonvoy Platinum Elite
Highest Airline Status: Delta Diamond Medallion
Favorite First Class: Emirates A380
Favorite Business Class: Qatar Qsuite
Best Redemption Value: Using Marriott points to cover the cost of 3 rooms at the St. Regis Punta Mita over the New Years holiday, when rates were close to $2,000 per night
Favorite Type of Points: American Express Membership Rewards
Top 3 Cards in Wallet: American Express® Gold Card, The Platinum Card® from American Express, Chase Sapphire Preferred® Card

Christine Krzyszton

Senior Content Contributor

Christine was born in Northern Michigan but spent most of her financial services career in the Metro Detroit area and a few years in New York. She now makes Northern Michigan her home but despite her remote location, she travels over 200,000 miles each year, most of it internationally.

Christine has been writing about her weekend travels, personal finance, and travel tips for over 10 years. She has been a contributor to various online travel blogs, a regional men’s magazine, travel newsletters, lifestyle blogs, and authored a book, “How To See the World in a Weekend“, about her weekend travels.

Her travel philosophy is that “if you go where everyone else wants to go when everyone else wants to go there, you’ll get very little value for your travel dollar”. She plans her travels with that philosophy.

Her expertise is traveling the world on a weekend with no pre-determined destination in mind, letting the cost of the airfare determine where she will go. She has over four million flown miles and elite status on all three major domestic carriers.

Christine uses her miles to position to cities where deals can be found, preferably in business class, and uses rewards points to pay for the flights. She also uses her earned systemwide upgrades to fly in business and first.

You can follow Christine on Twitter.

Countries Visited: 94
U.S. States Visited: 45
Highest Hotel Status: Marriott Bonvoy Titanium
Highest Airline Status: Delta Diamond
Favorite Airline Alliance: Sky Team
Favorite First Class: Emirates First Class A380 Suite
Favorite Business Class: Delta One Suites
Best Redemption Value: Avios for short-haul flights
Favorite Type of Points: Chase Ultimate Rewards
Top 3 Cards in Wallet: Chase Sapphire Reserve, American Express Gold Card, Hilton Honors American Express Aspire

Katie Seemann

Senior Content Contributor

Katie is an Ohio native who caught the travel bug after spending a semester in college in Nottingham, England. In addition to exploring England, she visited Ireland, Scotland and the Netherlands during that time and loved every minute of it (everything except the hostel in Scotland – that’s an experience she doesn’t intend on repeating!)

In 2015, Katie discovered the world of points and miles, and since then she’s earned countless points and has an embarrassingly large number of credit cards in her wallet (which she needs a spreadsheet to keep track of!)

While luxury flights are nice, Katie is obsessed with great hotel redemptions. Her favorite hotel brand is Hyatt. She’s enjoyed many luxury stays at places like Miraval Arizona, Grand Hyatt Kauai, Andaz Costa Rica, and the Park Hyatt Chicago — all totally on points! You can read all about these trips and more on her blog, Zen Life and Travel

In addition to writing for Upgraded Points, Katie has also written for Million Mile Secrets.

When she’s not traveling, Katie spends her time at home in Columbus, OH with her 6 year old daughter, husband, and 2 cats — all who benefit from her points and miles obsession (well, not the cats).

You can follow Katie’s adventures around Columbus and across the globe on Instagram, Twitter, and Facebook.

Countries Visited: 21
U.S. States Visited: 24
Highest Hotel Status: Marriott Bonvoy Gold Elite, Hilton Gold
Highest Airline Status: Southwest Companion Pass
Favorite First Class: I’ll take any of them!!
Favorite Business Class: American Airlines A330 was surprisingly nice!
Best Redemption Value: Purchasing a Marriott Vacation Package to get the Southwest Companion Pass (unfortunately this is no longer an option).
Favorite Type of Points: Chase Ultimate Rewards
Top 3 Cards in Wallet: Chase Sapphire Reserve, American Express Gold Card, World of Hyatt Credit Card

Stephen Au

Senior Content Contributor

Born and raised in Los Angeles, Stephen has been privileged to enjoy many premium cabin products and 5-star hotels.

A petroleum engineer by trade, Stephen caught the travel bug in college when he traveled to Asia several times. After 2 years of continual promotions, Stephen quit his safe and secure career path in favor of entrepreneurship.

Stephen’s company, known as Au Points and Awards Consulting Services (AuPACS, pronounced OW-PAX), focuses on building ultra-customized credit card plans and curating points-funded dream vacations for his clients, primarily business owners and even corporations.

To date, Stephen’s clients at AuPACS have booked over $1.5MM+ in luxury points travel aboard products like Emirates first class, Etihad First Class Apartments, Cathay Pacific first class, and more. He also guides his clients through the best credit cards for their situation.

Stephen understands that the subject of redemptions, often known as the most difficult part of points optimization, can be overwhelming. His technical background enabled him to create a data-driven process that helps his clients find the most efficient use of points within their parameters.

When he isn’t building relationships, Stephen is also a third-wave coffeepreneur and owns a product wholesale business.

You can follow Stephen and his travels on Instagram.

Countries Visited: 21
U.S. States Visited: 20
Highest Hotel Status: Hilton Honors Diamond and Marriott Bonvoy Titanium
Highest Airline Status: American Airlines Platinum Pro
Favorite Airline Alliance: Oneworld
Favorite First Class: Cathay Pacific (777). Spa lounges, cabanas, classic Hong Kong luxury, and the widest first class seat in the world.
Favorite Business Class: EVA Air (777). Rimowa amenities, pajamas, amazing food, top-notch service.
Best Redemption Value: 25 cents per point flying in ANA First Class
Favorite Type of Points: American Express Membership Rewards
Top 3 Cards in Wallet: American Express Hilton Honors Aspire®, Chase Ink Business Preferred Card℠, Platinum Card® from American Express

Jarrod West

Senior Content Contributor

Jarrod first became fascinated with the world of points and miles as the perfect way to visit dream destinations without breaking the bank. On his first major award trip, he spent 3 months traveling through Europe, financed nearly entirely with points; while flying in premium cabins and staying in 5-star hotels along the way.

Now, he is on a mission to help others realize their travel goals and upgrade their travel experiences. Jarrod has been writing about credit cards and travel loyalty programs for 4 years, and his work has been featured by Travel and Leisure, Matador Network, Yahoo Finance, and U.S. News.

He also runs his own travel blog, the Freequent Flyer Blog, where he provides credit card consultations to those who are new to the world of travel rewards.

An active participant in the points and miles community, Jarrod regularly attends conferences to share ideas with fellow travelers. So if you see him at conferences like TravelCon, CardCon, or Frequent Traveler University, be sure to stop and say hello!

As a Northern Kentucky native, Jarrod earned his B.S. in Economics from Northern Kentucky University, but now calls New York City home. He also has a passion for Digital Assets and publishes a newsletter covering innovations in the space. Outside of work, he loves trying new restaurants, reading, and cheering on Liverpool F.C.

Follow Jarrod on Instagram and Twitter.

Countries Visited: 17
U.S. States Visited: 22
Highest Hotel Status: Hyatt Globalist and Hilton Diamond
Highest Airline Status: Southwest Companion Pass
Favorite Airline Alliance: Oneworld
Favorite Business Class: International – Delta One on the A350, Domestic – JetBlue Mint
Best Redemption Value: 10 cents per point flying CVG to CDG in Delta One
Favorite Type of Points: American Express Membership Rewards
Top 3 Cards in Wallet: Platinum Card® from American Express, American Express Gold Card, and the World of Hyatt card

Amar Hussain

Senior Content Contributor

Amar was born and raised in England, UK, and sadly didn’t catch his bout of wanderlust until his early twenties.

Playing catch up, Amar embarked on an 11 country round the world gap year after graduation and then became well and truly hooked. The first gap year inspired a second which ended up being a 23 country down-the-world trip from Canada to Antarctica.

Since then Amar has endeavored to turn his gap year into a ‘gap life’ and has spent the last 10 years traveling the 7 continents. He has also lived in places such as Australia, Colombia, Costa Rica and Mexico.

Amar’s travel experiences started off in the humble roots of budget and backpacker travel but as he’s matured so have his tastes (whilst still looking for a deal!). Now he wants the finer things in travel such as a bed or cabin on his flights; and that’s where his passion for points developed.

Amar holds a BS in Management & Strategy from Aston University, still runs the travel website and has contributed to publications such as ForbesEntrepreneurHuffington PostElite Daily and Business 2 Community and you can follow him on Instagram, Twitter and LinkedIn.

Countries Visited: 60
U.S. States Visited: 9
Favorite First Class:
Singapore Airlines (A380)
Favorite Business Class: Virgin Atlantic Upper Class (787)
Favorite Airline Alliance: Oneworld
Best Redemption Value: BA Travel Together Ticket (First Class)
Favorite Type of Points: American Express Membership Rewards
Top 3 Cards in Wallet: Chase Sapphire Reserve℠ Card, Chase Freedom Unlimited® Card & The Business Platinum® Card from American Express OPEN

Chris Hassan

Social Media Manager & Family Travel Contributor

Chris is from Boston and is currently living in Rio de Janeiro with his wife, two kids, and their dog, Shelby.

When Chris was in college, he spent a semester abroad studying hotel and business management in Switzerland. That is where he caught the travel bug and met his wife. Quite a successful trip!

Since then, Chris and his wife have lived and worked on three different continents together and travel in search of good food and drinks whenever they have the chance.

From lie-flat beds in the sky and 5-star hotels to lap-children in coach and Airbnbs, Chris tries to maximize every family vacation so that his kids will appreciate the joy of travel just like he does.

Chris funds their family travel addiction with the help of credit card points to make sure that grandparents in each hemisphere get quality time with the kids!

You can follow Chris on Instagram.

Countries Visited: 20
Favorite First Class: Etihad Apartment (A380)
Favorite Business Class: American Airlines 777 – I know it’s not the fanciest, but it’s a great option for when we fly GIG-JFK, which is often.
Best Redemption Value: I helped booked a RTW honeymoon for my Dad and his wife all in business/first class and 5-star hotels, ending with a ride home in the Etihad Apartment.
Favorite Redemption Points: American Express Membership Rewards
Top 3 Cards in Wallet: Citi Prestige, The Blue Business Plus Credit Card from American Express, Marriott Bonvoy Brilliant Card American Express Card

Christy Rodriguez

Travel & Finance Content Contributor

Christy was born in St. Louis, Missouri, but lived in Texas the majority of her life. Now, work has her living in the Bay Area with her husband and yellow lab. Her first international travel experience was for a summer study abroad program in Italy. After that, she knew that she was destined to travel as much as possible.

Luckily, her husband worked at Southwest Airlines, so they were introduced to the exciting world of “non-rev” travel. This allowed them to visit over 30 countries – mostly on standby. After he left that role, she dove into the world of credit card rewards points to keep traveling for free!

Besides travel, Christy’s other love is personal finance. She holds a BA in Accounting and an MS in Finance, both from Texas A&M University. She is also a Certified Public Accountant.

You can follow Christy on Instagram.

Countries Visited: 36
U.S. States Visited: 31
Highest Hotel Status: Marriott Bonvoy Lifetime Platinum Elite
Favorite Airline Alliance: Star Alliance
Favorite Business Class: Singapore Airlines
Best Redemption Value: Two seats in Singapore Business Class from SFO-Singapore nonstop (17 hours!) to celebrate my 10th wedding anniversary.
Favorite Type of Points: Chase Ultimate Rewards
Top 3 Cards in Wallet: Chase Sapphire Preferred, Chase Ink Business Preferred, and the American Express Platinum Card

James Larounis

Content Contributor

Jamie first got his hook on miles and points during a high school choir trip to Europe, where he flew in Lufthansa First Class (thanks to his dad’s then US Airways miles) because economy was sold out.

Years later, he started The Forward Cabin blog to teach friends and family about miles and points and delve in deep to the inner workings of airline and hotel programs.

He’s helped organize Frequent Traveler University, where’s he’s spoken in depth on the loyalty programs of Amtrak, American Airlines and Kimpton Hotels.

Highlighting on his knowledge of airline customer experience, Jamie was featured in American Airlines’ “Elevate” training program presented to all employees in 2016 talking about the essentials to customer service.

Among several media spotlights, he’s spoken at Princeton University, and the New York Times Travel Show, been quoted in The New York Times, Travel and Leisure Magazine, The New York Post, The Fiscal Times, Skift, Forbes, New York Magazine, and Condé Nast Traveler, been featured on CNN, written for InsideFlyer, Road Warrior Voices/USA Today,, the official content platform for the Travel and Adventure Shows, and makes occasional guest appearances as a featured expert discussing the travel industry on FOX News.

Consulting projects include clients such as Executive Travel, OurBus, ZED Aerospace, PEX+, American Airlines, iVisa and DoNotPay Travel, among others.

In 2018, he was awarded the highest honor for exceptional customer service for Washington Dulles International Airport.

Jamie holds a B.S. in Political Science from the University of Mary Washington, and is a certified Advanced Life Support provider with the Commonwealth of Virginia. In his spare time, he volunteers as an emergency medical technician on an ambulance, leads community CPR and First Aid classes, and is on the Board of Directors of his local Rotary Club. His proudest accomplishment is earning the Eagle Scout award with the Boy Scouts of America.

Countries Visited: 25
U.S. States Visited: 35
Highest Hotel Status: Hyatt Globalist, Marriott Platinum
Highest Airline Status: American Airlines Executive Platinum
Favorite First Class: Qantas First Class (A380)
Favorite Business Class: Qantas Business Class (B747)
Best Redemption Value: 4,500 British Airways Avios from Longreach to Brisbane Australia
Favorite Redemption Points: American Airlines AAdvantage Miles
Top 3 Cards in Wallet: Chase Sapphire Reserve, Platinum Card from American Express, Chase Hyatt Visa.

Carissa Rawson

Content Contributor

Carissa is a native Californian whose taste for travel began during her seven years in the US Air Force. A former Arabic translator, her first serious journey overseas was to Jordan, where a six month deployment taught her a lot about people and a little about award travel. What started as a curiosity quickly became an obsession, and soon she had launched her own website teaching others how to travel for free.

After years of running her own blog, she joined up with The Points Guy full-time to write about the best in rewards travel, flight deals, and the ever-elusive elite status. Since then she has contributed to many different websites, including Forbes, Business Insider, and The Balance.

When she isn’t writing about award travel, you’ll often find her scanning fare calendars and searching mattress runs, usually from some sort of Priority Pass lounge. She is a United 1K member and a soon-to-be Hyatt Globalist, though her heart will always lie with Hilton.

Carissa is a firm believer in value for money, whether that means she’s legging it on a $200 cash fare to Europe or sipping champagne up front courtesy of an award flight. She’s also made good use of upgrade certificates and even, when she’s feeling fancy, redeemed miles for a premium cabin upgrade.

You can follow Carissa on Twitter.

Countries Visited: 51
U.S. States Visited: 36
Highest Hotel Status:
Hilton Diamond
Highest Airline Status:
United 1K
Favorite Airline Alliance:
Star Alliance
Favorite First Class:
Cathay Pacific
Favorite Business Class:
United Polaris
Best Redemption Value:
Alaska Airlines via Cathay Pacific to the Middle East
Favorite Type of Points:
Chase Ultimate Rewards
Top 3 Cards in Wallet:
Chase Sapphire Reserve® Card, The Platinum Card® from American Express, Citi Prestige® Card

Daniel Ross

Content Contributor

Daniel’s passion for aviation started when his dad and his brother would head to “watch the planes” from Newcastle, his local airport, when he was a kid. A few years later the love for aviation was combined with a passion for travel when at the age of 13 he boarded a plane on his own for the first time to visit his aunty in Barcelona.

His baptism into the points and miles world was through his first editorial gig at The Points Guy (TPG) after completing a Masters of Science in Air Transport Management at the University of Loughborough in England. During his time at TPG he wrote over 700 articles focussing on everything from breaking news and the hottest deals to flight reviews and in-depth points and miles explainers.

Daniel’s globetrotting has taken him to 47 countries including Brazil, Oman, Ghana and Venezuela. Having spent time living in Brazil, France and Spain, he speaks Portuguese, French and Spanish fluently. As a keen linguist, he can get by in German and Catalan and is currently teaching himself Dutch and Greek.

You can follow his adventures on Instagram.

Countries Visited: 47
U.S. States Visited: 13
Highest Hotel Status: Marriott Bonvoy Gold Elite
Highest Airline Status: British Airways Silver (Oneworld Sapphire)
Favorite Airline Alliance: Star Alliance
Favorite First Class: All Nippon Airways (ANA)
Favorite Business Class: Virgin Atlantic Upper Class – it’s the crew for Daniel
Best Redemption Value: ANA First Class NRT-LHR for 60,000 Virgin Points and $35 (cash value of ticket $20,523!)
Favorite Type of Points: American Express Membership Rewards
Top 3 Cards in Wallet: The Platinum Card® by American Express UK, Virgin Atlantic Reward+ Card, and Curve

Greg Stone

Content Contributor

Greg got bitten by the travel bug at a young age while traveling with his Dad on business trips to Asia. He took over the family business in 2012 and uses it to maximize his loyalty points earning.

His obsession with earning and burning loyalty rewards points allows him to travel over 100 days every year, often in-style on some of the most coveted business and first class products.

You can see more of Greg’s travels on Instagram.

Countries Visited: 35
U.S. States Visited: 9
Highest Hotel Status: Marriott Bonvoy Platinum Elite
Highest Airline Status: Virgin Australia Platinum
Favorite Alliance: I’m not aligned to any Alliance and, as such, this doesn’t dictate what airlines I fly. I prefer to share the love around to as many airlines as I can!
Favorite First Class: Singapore Airlines new Suites
Favorite Business Class: Qatar Airways Qsuites
Best Redemption Value: 148,000 Kris Flyer Miles for a $15,000 flight in the new SQ suites
Favorite Redemption Points: American Express Membership Rewards
Top 3 Cards in Wallet: Amex Business Platinum, Amex Platinum, Amex Velocity (Australia)

Cherag Dubash

Content Contributor

Cherag was born in a family associated with aviation and was hooked on to planes since the age of 3, the time he undertook his first flight on an Airbus A310 from Mumbai to Dubai.

Based in Abu Dhabi, the London City University graduate is regularly seen on Instagram, travelling over 100K miles each year in First and Business Class while holding down a regular job.

Cherag fuels his addiction of premium flying by maximizing the earning and redemption of credit card and frequent flyer points and fare hacks where mileage redemption is not available. You can follow Cherag on Instagram.

Countries Visited: 57
U.S States visited: 14
Highest Hotel Status: Hilton Honors Diamond; Marriott Bonvoy Titanium Elite; Hyatt Globalist; IHG Platinum Elite; Discovery Loyalty BLACK
Highest Airline Status: KrisFlyer Elite Gold; Emirates Skywards Gold; Etihad Guest Gold, Qatar Airways Privilege Club Gold; TAP Miles&Go Gold; Starlux Insighter
Favorite First Class: Solo Travel –  Emirates B777 Game Changer; Companion Travel – tie between the Etihad Airways A380 Apartment and the Singapore Airlines A380 New Suites
Favorite Business Class: Qatar Airways A350 QSuites
Best Redemption Value: JAL First Class HND – JFK
Favorite Type of Points: American Express Membership Rewards
Top 3 Cards in Wallet: The Platinum Card® from American Express; Emirates NBD SPG World Master Card and ADCB Etihad Guest Above Infinite Card

Leo Miller

Head of Security

It’s a dangerous world out there, and someone needs to step up and protect us from online spam and intruders!

Leo, our lab mix pup, decided to take on this highly important role (in exchange for a steady supply of his favorite peanut butter biscuits, of course).

He’s our special little guy, a big member of the Miller family – and our head of security! 😉

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