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Contact Us

We want to hear from you and will respond as soon as we can, which is usually within 48 hours.

NOTE: We unfortunately cannot help you with specific airline (including baggage), hotel, credit score/report or credit card issues as we are a travel blog 🙂 Please contact those companies directly for assistance. Thank you!

Here are the best ways of getting in contact with us:

  • Got a travel (points/miles) question? Simply join “Level UP Travel” and ask our experts anything that’s on your mind. This private group is free.
  • For general feedback or comments, email: [email protected] – please do not send travel questions to this address, instead join our group to ask us anything. It’s much faster and easier to manage.
  • For media or advertising inquiries, contact Alex Miller: [email protected] – (We do not publish guest posts or exchange links of any kind)
  • You can also write to us at the following address:

Upgraded Points LLC
411 W Monroe Street
Austin, Texas 78704

Upgraded Points Office Location

Alex Miller

About Alex Miller

Alex has been traveling for over 25 years and from a young age was lucky enough to set out on numerous family trips all over the world, which gave him the travel bug. Alex has since earned millions of travel points and miles, mainly through maximizing credit card sign-up bonuses and taking every opportunity to earn the most points possible on each dollar spent.
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Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. This site does not include all credit card companies or all available credit card offers that are on the market. Click here to see a list of advertisers that we work with.