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Citi ThankYou Rewards Program Review: Earning, Redeeming, Transfer Partners & More

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Alex Miller
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Alex Miller

Founder & CEO

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Founder and CEO of Upgraded Points, Alex is a leader in the industry and has earned and redeemed millions of points and miles. He frequently discusses the award travel industry with CNBC, Fox Business...
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Juan Ruiz

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Juan has extensive experience in writing and editing content related to credit cards, loyalty programs, and travel. He has been honing his expertise in this field for over a decade. His work has been ...

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To round out our series of reviews on the best travel rewards programs, we’ve put together this review on Citi ThankYou Rewards.

We will review the various reward credit cards that will help you earn Citi ThankYou Points, as well as the travel partners you can use to redeem them.

This should help you plan out any potential future trips if you need to know where to earn reward points!

What Is Citi ThankYou Rewards?

Citi ThankYou Rewards
Image Credit: Citi

Citi ThankYou Rewards is the bank loyalty program offered by Citi. You collect Citi ThankYou Points that can be used for a number of rewards, including on Amazon and Best Buy, for gift cards, a statement credit, and even travel rewards!

To sign up for the program, you must be approved for one of the Citi ThankYou credit cards. As soon as you have your new card and make your first purchase, you will begin earning points.

Depending on the category, you may earn bonus points, though cards always earn at least 1x point per dollar.

How To Sign In to Citi ThankYou Rewards

You can manage your reward credit cards from the Citi online credit card portal, view your expenses, and pay your balance. To manage your rewards, you need to go through ThankYou.com.

How Much Is a Citi ThankYou Point Worth?

Citi ThankYou Points’ standard worth is 1 cent each. You get this value when you redeem for gift cards, shop with points, or redeem them towards a statement credit.

We value Citi ThankYou Points at 1.6 cents each, because you can often get that level of value, or more, when redeeming through one of the ThankYou transfer partners.

When Do Citi ThankYou Points Expire?

Points will not expire as long as you keep your accounts open, though certain types of points, like shared points that you transfer from one person to another, come with an expiration date of 90 days.

If you close all of your ThankYou accounts, you will have 30 days to use your reward points before they expire.

How To Earn Citi ThankYou Points Using Credit Cards

You can earn Citi ThankYou Points in many different ways. These include using credit cards, travel purchases, and banking relationship opportunities.

Citibank has numerous reward program cards that earn points. Each one has slightly different bonuses and a different earning style, so it’s best to choose the one that fits your spending habits. To open a ThankYou Rewards account, you will need to apply and be approved for one of the ThankYou travel rewards credit cards:

  • Citi Strata Premier℠ Card
  • Citi Double Cash® Card
  • Citi Rewards+® Card
  • Citi Custom Cash® Card
  • AT&T Access Card From Citi

There are 2 additional cards, the Citi ThankYou® Preferred Card and the Citi Prestige® Card, though those are no longer available for new applicants.

The best way to earn the most points is by combining multiple cards so you hit all the available bonus categories. Citi has a unique earning category not available on most cards: entertainment. If you’re a big movie-goer or spend frequently on other entertainment events, cards with this bonus category may be just right for you!

Citi Strata Premier Card

Citi Strata Premier℠ Card
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U.P. Rating 
The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

For a limited time: Earn 75,000 bonus points after spending $4,000 in the first 3 months of account opening, redeemable for $750 in gift cards or travel rewards on thankyou.com.
75,000 points
$1,200
$95
21.24%- 29.24% Variable APR

The Citi Strata Premier℠ Card is a great all-around travel rewards card that allows you to earn big rewards on a variety of purchases like air travel, at restaurants, supermarkets, gas stations, and more, along with flexible redemption options, all for a modest annual fee.

Pros
  • 10x points on hotels, car rentals, and attractions booked through CitiTravel.com
  • 3x points on air travel, other hotel purchases, restaurants, supermarkets, gas stations, and EV charging stations
  • $100 annual hotel benefit
Cons
    • $95 annual fee
  • For a limited time: Earn 75,000 bonus points after spending $4,000 in the first 3 months of account opening, redeemable for $750 in gift cards or travel rewards on thankyou.com.
  • Earn 10X points per $1 spent on hotels, car rentals, and attractions booked on CitiTravel.com.
  • Earn 3X points per $1 on air travel and other hotel purchases, at restaurants, supermarkets, gas and EV charging stations.
  • Earn 1X point per $1 spent on all other purchases.
  • $100 Annual Hotel Benefit: Once per calendar year, enjoy $100 off a single hotel stay of $500 or more (excluding taxes and fees) when booked through CitiTravel.com. Benefit applied instantly at time of booking.
  • No expiration and no limit to the amount of points you can earn with this card.
  • No foreign transaction fees on purchases.
Financial Snapshot
  • APR: 21.24%- 29.24% Variable APR
  • Foreign Transaction Fees: None

The Citi Strata Premier card earns 10x points on hotels, car rentals, and attractions booked through CitiTravel.com; 3x points per $1 spent on air travel and hotels, restaurants, supermarkets, EV charging, and gas stations; and 1x points per $1 on all other purchases.

The card charges a  $95 annual fee and offers benefits like $100 off a single hotel stay of $500 or more each cardmember year, no foreign transaction fees, and access to the full suite of Citi ThankYou transfer partners.

Citi Double Cash Card

Citi Double Cash® Card
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U.P. Rating 
The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

Great card for the average spender with no specific focus category; worry-free cash-back earning on everything!

Great card for the average spender with no specific focus category; worry-free cash-back earning on everything!
Earn $200 cash-back after spending $1,500 on purchases in the first 6 months of account opening.
$200 cash-back
$0
0% Intro APR for 18 months on balance transfers, then 18.74% - 28.74% Variable
Upgraded Points credit ranges are a variation of FICO®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.
Fair to Excellent (580-850)

The Citi Double Cash® Card has long been one of the top cash-back credit cards on the market, and the card now has the ability to earn Citi ThankYou Points!

This means that cardholders of the Double Cash card will now earn 2% on every purchase with unlimited 1% cash back when you buy, plus an additional 1% as you pay for those purchases. Cash back is earned in the form of ThankYou Points. This means each billing cycle, you will earn 1 ThankYou point per $1 spent on purchases and an additional ThankYou point for every $1 paid on your purchase balance as long as there is a corresponding balance in your Purchase Tracker.

Citi has turned the Double Cash card into a top choice for those who are looking for an everyday, no-fuss credit card.

Pros
  • Uncapped 2% for every $1 spent (1% when you buy and another 1% when you pay)
  • Flexible redemption options
  • No annual fee
Cons
  • No bonus categories
  • 3% foreign transaction fees
  • Bonus Offer: Earn $200 cash back after you spend $1,500 on purchases in the first 6 months of account opening. This offer will be fulfilled as 20,000 ThankYou® Points, which can be redeemed for $200 cash back.
  • Earn 2% on every purchase with unlimited 1% cash back when you buy, plus an additional 1% as you pay for those purchases.
  • To earn cash back, pay at least the minimum due on time.
  • Balance Transfer Only Offer: 0% Intro APR for 18 months on balance transfers; after that, the variable APR will be 18.74% – 28.74%, based on your creditworthiness. Balance Transfers do not earn cash back. Intro APR does not apply to purchases.
  • If you transfer a balance, interest will be charged on your purchases unless you pay your entire balance (including balance transfers) by the due date each month.
  • There is an intro balance transfer fee of 3% of each transfer (minimum $5) completed within the first 4 months of account opening. After that, your fee will be 5% of each transfer (minimum $5).
  • Citi Double Cash® Card Travel Portal Special Offer
    Earn a total of 5 ThankYou® Points per $1 spent on hotel, car rental, and attractions, excluding air travel, when booked through the Citi Travel℠ portal via cititravel.com or by calling 1-833-737-1288 (TTY: 711). Offer is valid through 12/31/2025.
Financial Snapshot
  • APR: 0% Intro APR for 18 months on balance transfers, then 18.74% - 28.74% Variable
  • Foreign Transaction Fees: 3% of the U.S. dollar amount of each purchase
Rewards Center

Citi ThankYou Rewards

A popular option is the no-annual-fee Citi Double Cash card that earns 2% cash-back per dollar spent (1% when you buy, 1% when you pay, earned as ThankYou Points).

On its own, cardholders have access to Choice Privileges, JetBlue TrueBlue, and Wyndham Rewards as transfer partners, but you’ll still need a premium ThankYou card (like the Citi Strata Premier card) to pair with it to access all transfer partner redemptions.

Citi Rewards+ Card

Citi Rewards+® Card
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The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

This no annual fee card rewards cardholders for everyday purchases. Earn bonus points at supermarkets and gas stations, plus your points are rounded up on every purchase.

This no annual fee card rewards cardholders for everyday purchases. Earn bonus points at supermarkets and gas stations, plus your points are rounded up on every purchase.
Earn 20,000 bonus points after you spend $1,500 in purchases with your card within 3 months of account opening; redeemable for $200 in gift cards at thankyou.com.
20,000 points
$320
$0
0% intro APR on balance transfers and on purchases for 15 months. After that, the variable APR of 18.74% - 28.74%.
Upgraded Points credit ranges are a variation of FICO®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.
Good to Excellent Credit Recommended (670-840)
  • Earn 20,000 bonus points after you spend $1,500 in purchases with your card within 3 months of account opening; redeemable for $200 in gift cards at thankyou.com
  • Plus, as a special offer, earn a total of 5 Thank You® Points per $1 spent on hotel, car rentals and attractions booked on CitiTravel.com through December 31, 2025.*
  • 0% Intro APR on balance transfers for 15 months from date of first transfer and on purchases from date of account opening. After that, the variable APR will be 18.74% – 28.74%, based on your creditworthiness. There is an intro balance transfer fee of 3% of each transfer (minimum $5) completed within the first 4 months of account opening. After that, your fee will be 5% of each transfer (minimum $5).
  • Earn 2X ThankYou® Points at Supermarkets and Gas Stations for the first $6,000 per year and then 1X Points thereafter. Plus, earn 1X ThankYou® Points on All Other Purchases.
  • The Citi Rewards+® Card – the only credit card that automatically rounds up to the nearest 10 points on every purchase – with no cap.
  • No Annual Fee
Financial Snapshot
  • APR: 0% intro APR on balance transfers and on purchases for 15 months. After that, the variable APR of 18.74% - 28.74%.
  • Foreign Transaction Fees: 3% of each purchase transaction in US dollars

A rather new entrant into the Citi credit card lineup is the Citi Rewards+ card, which offers 2 very unique benefits.

For starters, the card earns 2x points per $1 spent at supermarkets and gas stations for the first $6,000 per year and 1x points per $1 spent thereafter. Beyond that, it earns 1x points per $1 on all other purchases.

What is interesting about the rewards scheme, though, is that the card will round up to the nearest 10 points on every purchase. This means that instead of a $2 coffee earning 2 points, you’d earn 10 points. The perk by far makes it the best card out there for small purchases like these.

Cardholders also receive 10% of their redeemed points back each year on up to the first 100,000 points redeemed per year.

Transfer partners include Choice Privileges, JetBlue TrueBlue, and Wyndham Rewards, though you can access the entire roster of Citi transfer partners when pairing this card with a premium ThankYou card.

Citi Custom Cash Card

Citi Custom Cash® Card
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U.P. Rating 
The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

Earn big on purchases in your top eligible spend category, up to the first $500 each billing cycle, with no annual fee!

Earn big on purchases in your top eligible spend category, up to the first $500 each billing cycle, with no annual fee!
Earn $200 cash back after you spend $1,500 on purchases in the first 6 months of account opening. This offer will be fulfilled as 20,000 ThankYou® Points, which can be redeemed for $200 cash back.
$200
$0
0% Intro APR on balance transfers and purchases for 15 months. After that, the variable APR will be 18.74% - 28.74%.
Upgraded Points credit ranges are a variation of FICO®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.
Fair to Excellent (580-850)

The Citi Custom Cash® Card is inventive when it comes to cash-back credit cards. Instead of earning a set amount of cash-back on predetermined bonus categories, the Citi Custom Cash card earns 5% cash-back on your highest eligible spend category each billing cycle, without an annual fee.

Thanks to that unique perk, you’ll never need to worry about whether you’re using the right card for the right purchase, as your Citi Custom Cash card will always pay you 5% back on whichever category you end up spending the most on each month.

Pros
  • 5% cash-back (on up to $500 each billing cycle) from your largest purchase category, including restaurants, gas stations, grocery stores, select travel, select transit, select streaming services, drugstores, home improvement stores, fitness clubs, and live entertainment
  • No annual fee
  • Multiple redemption options
Cons
  • Your 5% category is limited to $500 in spend ($25 in cash-back) each month
  • Not particularly rewarding for any purchases outside of your top 5% cash-back category
  • Earn $200 cash back after you spend $1,500 on purchases in the first 6 months of account opening. This offer will be fulfilled as 20,000 ThankYou® Points, which can be redeemed for $200 cash back.
  • Get 0% Intro APR for 15 months on purchases and balance transfers; after that, the variable APR will be 18.74% – 28.74%, based on your creditworthiness.
  • Earn 5% cash back on purchases in your top eligible spend category each billing cycle, up to the first $500 spent, 1% cash back thereafter. Earn unlimited 1% cash back on all other purchases.
  • Special Travel Offer: Earn an additional 4% cash back on hotels, car rentals, and attractions booked on Citi Travel℠ portal through 6/30/2026.
  • No rotating bonus categories to sign up for – as your spending changes each billing cycle, your earn adjusts automatically when you spend in any of the eligible categories.
  • No annual fee.
  • Citi will only issue one Citi Custom Cash® Card account per person.
Financial Snapshot
  • APR: 0% Intro APR on balance transfers and purchases for 15 months. After that, the variable APR will be 18.74% - 28.74%.
  • Foreign Transaction Fees: 3%

While not traditionally a ThankYou Points-earning card, the cash-back you earn with the Citi Custom Cash card can be converted into ThankYou Points if you hold a premium ThankYou card like the Citi Strata Premier card. This setup is similar to the relationship between the Chase Freedom Flex℠ and the Chase Sapphire Preferred® Card.

With the card, you’ll earn 5% back (or 5x points) on your highest spend category each billing cycle on up to $500, and 1% back thereafter. Which categories apply to the 5x category? Quite a lot, actually, including:

  • Drugstores
  • Fitness clubs
  • Gas stations
  • Grocery stores
  • Home improvement stores
  • Live entertainment
  • Restaurants
  • Select streaming services
  • Select transit
  • Select travel

Better yet, the card has no annual fee, making it a great companion to a premium ThankYou Points-earning card.

AT&T Access Card From Citi

The Citi AT&T Access card earns 2x points per $1 for all AT&T purchases, along with 2x points per $1 on eligible retail and travel website purchases and 1x point per $1 on all other purchases.

Perhaps the most interesting is the eligible retail category since this is another unique category not offered on most other credit cards.

There is no annual fee on this reward credit card.

Similar to the Citi Custom Cash card, you can only utilize Citi’s transfer partners when you pair this card with a premium Citi ThankYou card.

Citi ThankYou Preferred Card

Cardholders of the Citi ThankYou Preferred card (no longer available to new applicants) will earn 2x points on dining and entertainment, as well as 1x reward points for all other purchases.

The entertainment category covers live entertainment, live theater, concerts, sporting events, movie theaters, amusement parks (including things like zoos), tourist attractions, record stores, and on-demand internet streaming like Netflix and HBO Go.

Perhaps the best part is that this card has no annual fee!

Existing cardholders have access to transfer their points to Choice Privileges, JetBlue TrueBlue, and Wyndham Rewards, but must pair this card with a premium ThankYou card to access the full list of partners.

Citi Prestige Card

The ultra-premium card in the lineup is the Citi Prestige card (no longer available to new applicants). While this card carries a large annual fee of $495, it has some outstanding benefits.

In fact, the card works like a combination of the American Express® Gold Card and The Platinum Card® from American Express.

You will earn 5x points on airlines and dining, 3x points on hotels and cruise lines, and 1x point for all other purchases.

In addition, you will also have access to a range of luxury travel benefits. These include a $250 air travel credit, a complimentary Priority Pass Select membership, and a fourth night free when booking stays through ThankYou.com (limited to 2 uses per calendar year). Cardholders also have access to all of Citi’s transfer partners.

This is one of the great travel rewards cards!

How To Redeem Citi ThankYou Rewards

There are 2 main ways to redeem your Citi ThankYou Points for the best value:

  1. Use the Citi Travel Portal
  2. Transfer points to Citi airline and hotel travel partners

However, there are other options for redeeming points as well, including gift cards, shopping with points, cash redemptions, and more.

Hot Tip: Citi ThankYou Points work like Chase Ultimate Rewards rather than Amex Membership Rewards — your points do not “pool” together automatically and are not all worth the same amount. Instead, you must combine points within the Citi ThankYou portal or use points individually.

Using the Citi Travel Portal To Redeem Points

The Citi Travel portal works similarly to the Chase Travel portal — you can search for flights and book them using your Citi ThankYou Points for 1 cent per point. How much the points are worth depends on the airline.

Citi ThankYou Travel Portal Flight results
Citi ThankYou Travel Portal flight results. Image Credit: Citi

Compare this to the 1-cent redemption rate for flights through the AmexTravel.com portal and 1.25 cents with Chase Ultimate Rewards (if you have the Chase Sapphire Preferred card). Also, AmexTravel.com only offers 0.7 cents per point when used for anything non-flight-related.

Citi ThankYou Airline and Hotel Transfer Partners

Travel transfer partners are where you can earn the most bang for your buck. Points transferred to partners can typically be redeemed for at least 2 cents each (or more), making them quite a bit more powerful!

SCROLL FOR MORE

Citi Transfer Partner

Minimum Transfer

Transfer Ratio (Citi to Partner)

Transfer Time

Aeromexico Club Premier

1,000

1:1

Almost Instantly

Air France-KLM Flying Blue

1,000

1:1

Almost Instantly

ALL – Accor Live Limitless

1,000

2:1

Almost Instantly

Avianca Lifemiles

1,000

1:1

Almost Instantly

Cathay Pacific Cathay

1,000

1:1

Almost Instantly

Choice Privileges

1,000

1:2

Almost Instantly

Emirates Skywards

1,000

1:1

Almost Instantly

Etihad Airways

1,000

1:1

Almost Instantly

EVA Air Infinity MileageLands

1,000

1:1

2 Days

JetBlue TrueBlue

1,000

1:1

Almost Instantly

Leading Hotels of the World Leaders Club

1,000

5:1

Almost Instantly

Preferred Hotels & Resorts I Prefer

1,000

1:4

Unknown

Qantas Frequent Flyer

1,000

1:1

Almost Instantly

Qatar Airways Privilege Club

1,000

1:1

2 Days

Singapore Airlines KrisFlyer

1,000

1:1

2 Days

Thai Airways Royal Orchard Plus

1,000

1:1

4 Days

Turkish Airlines Miles&Smiles

1,000

1:1

Almost Instantly

Virgin Atlantic Flying Club

1,000

1:1

Almost Instantly

Wyndham Rewards

1,000

1:1

Within 24 Hours

Keep in mind that these rates are for those who hold either the Citi Strata Premier card or the Citi Prestige card.

Holders of the Citi Double Cash card, Citi ThankYou Preferred card, and Citi Rewards+ card can transfer ThankYou Points to Choice Privileges at a 1:1.5 ratio and Wyndham Rewards and JetBlue TrueBlue at a 1:0.8 ratio.

One thing to note is that the variety of travel partners covers all 3 major airline alliances: Oneworld, SkyTeam, and Star Alliance.

What this means is that you can use your reward points on any airline in the world. As long as you have miles within an airline alliance, you can call and book your award travel in available space on any alliance member’s flights.

More importantly, this means that even though some of the big U.S. carriers are not direct partners, you can still use your points on American Airlines, United Airlines, Delta Air Lines, and more by transferring points to travel partners.

Citi also has 3 hotel transfer partners:

Shop With Points

You can use your accumulated Citi ThankYou Points to shop with popular merchants like Amazon, Best Buy, CVS, and even through PayPal.

To use it, simply head to the Shop With Points section of the Citi ThankYou website. From there, select one of the eligible partners and shop online as you usually would. Afterward, you can use your points to cover the whole purchase, part of the purchase, or even as a statement credit after the fact at a rate of 1 cent per point.

Purchase Gift Cards

Similar to Shop With Points, you can use your Citi ThankYou Points to purchase gift cards with dozens of merchants on the platform. This includes popular merchants like Apple, Best Buy, Nike, and Starbucks.

You can purchase gift cards with your point balance in increments of $25, $50, or $100. However, if you are signed in to your account, you may see different options depending on your point balance.

Your ThankYou Points will provide you 1 cent per point in value towards gift cards, but on occasion, Citi will run sales with certain merchants that will allow you to get a bit more value.

Use Points as a Cash Reward

If you’d prefer to directly use your points as a statement credit or redeem them as cash via a direct deposit to your checking account, or even a check by mail, you can do so from your Citi account. Log in, select Use Your Points Now, select your eligible purchases, then select Redeem.

Your points will be worth 0.5 cents to 1 cent each. If looking for cash-back rewards, you’ll get the most value through the Double Cash card.

Share Points With Other Citi ThankYou Members

While you can’t transfer Citi ThankYou Rewards points to someone else’s hotel or airline loyalty program account, you can share your Citi ThankYou Rewards points with any other ThankYou Rewards member through the program’s Points Sharing feature. Here is how to do it:

  • First, visit log in to your account on the ThankYou website.
  • Select the ThankYou account you want to use.
  • Then click More Ways to Redeem from the menu bar and select Points Sharing.
  • From there, enter how many points to share, along with the first name, last name, and account number of the person you’re sharing with.
  • Lastly, click confirm and you’ll be all set! The recipient should receive the points nearly instantly.

There are a few rules to be aware of though, namely that you can only share a total of 100,000 ThankYou Points in a calendar year, and any points you share with another person are only valid for 90 days.

Other Ways To Use ThankYou Points

Lastly, there are a few other ways you can redeem Citi ThankYou Points, but we generally don’t recommend them if you’re looking to get as much value as possible.

If you’re feeling generous, you could redeem your points towards a charity of your choosing, from one of the charities listed on the Citi ThankYou website.

Donations start at 2,500 points for a $25 donation, giving you a value of 1 cent per point. However, if you’re looking to get as much value from your points as possible, you’d be better off donating cash and redeeming your points towards something else — not to mention that cash donations can be tax-deductible where points donations usually are not.

Final Thoughts

Citi ThankYou Rewards is a very powerful program that allows you to earn points that can be redeemed on nearly any airline in the world.

Of course, you have multiple redemption options with your Citi ThankYou Rewards, but usually, your best option to receive the most value is transferring to a travel partner.

While ThankYou Rewards credit cards can be overlooked compared to others, they are excellent credit cards with unique bonus categories that will allow you to fill in even more gaps in your points strategy.

The information regarding the AT&T Access Card From Citi was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

The information regarding the Citi Double Cash® Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Citi Rewards+® Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Citi Custom Cash® Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information for the Citi ThankYou® Preferred Card has been collected independently by Upgraded Points and not provided nor reviewed by the issuer.
The information for the Citi Prestige® Card has been collected independently by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Chase Freedom Flex℠ was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Citi Strata Premier℠ Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

For rates and fees of the American Express® Gold Card, click here.
For rates and fees of The Platinum Card® from American Express, click here.

Frequently Asked Questions

What is Citi ThankYou Rewards?

Citi ThankYou Rewards is the loyalty program for Citibank’s travel rewards cards. You can utilize the points in the Citi Travel Center or you can transfer points to travel partners, mostly at a 1:1 ratio.

What are Citi ThankYou Points worth?

If you’re using them in the travel center they are worth 1 cent each.

However, points are most valuable when transferred to travel partners. An average point can be redeemed for 1.5 to 2 cents in this way, and sometimes you can get better deals.

When do Citi ThankYou Points expire?

As long as you have at least one of your cards open, your points will never expire. After canceling your last card, you will have 30 days to use them before they expire.

Shared points will expire 90 days from the date they are received.

What is Citi ThankYou Pay With Points?

After you’ve made a purchase, you’ll be notified in your Citi mobile app if your recent purchase is eligible to be covered by ThankYou Points. If so, you can redeem your points as a statement credit to offset that purchase.

How do you maximize Citi ThankYou Points?

To maximize the number of points you get, you should utilize sign-up bonuses (when available), as well as utilizing the credit card(s) for all travel, dining, and entertainment expenses.

To learn more, check out our article on earning Citi ThankYou Points.

How do you redeem Citi ThankYou Points?

You can redeem Citi ThankYou Points through ThankYou.com for:

  • Travel transfer partners
  • Citi Travel portal
  • Gift cards
  • Cash-back or statement credits
  • Charitable donations

How do you transfer Citi ThankYou Points?

Points transfers are made from ThankYou.com. Log in to your account and you will see the partner transfer option, select how many points you want to transfer, and complete the transfer. Points will transfer immediately or may take up to a couple of days or weeks.

How do you use Citi ThankYou Points on Amazon?

Go to Amazon.com/Citi to sign in and link your Citi account to your Amazon account. Whenever you make a payment, you can add your Citi ThankYou card as an eligible form of payment which will connect your points balance to your account.

You can use as many points as you want to offset the balance of the order.

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About Alex Miller

Founder and CEO of Upgraded Points, Alex is a leader in the industry and has earned and redeemed millions of points and miles. He frequently discusses the award travel industry with CNBC, Fox Business, The New York Times, and more.

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