Etihad Guest Loyalty Program Review

Etihad Guest Loyalty Program Review

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Branded and Partnered Credit Cards

Etihad guest is a transfer partner of American Express Membership Rewards, Citi ThankYou Rewards, Capital One Miles, and Marriott Bonvoy. So while there is no Etihad-branded card in the U.S., you’ll hardly notice its absence.

American Express Membership Rewards Credit Cards

American Express Membership Rewards points convert to Etihad Guest miles at a rate of 1,000 points to 1,000 miles.

Recommended Amex Cards (Personal)

The Platinum Card® from American Express - There's currently a new welcome bonus offer of 60,000 100,000 Membership Rewards Points after spending $6,000 on purchases in your first 6 months of Card Membership. Plus, earn 10x points on eligible purchases on the Card at restaurants worldwide and when you Shop Small in the U.S., on up to $25,000 in combined purchases, during your first 6 months of Card Membership.

This is our #1 card for accessing 1,300+ airport lounges worldwide, including Priority Pass (enrollment required). We leverage ~$4,900+ in benefits and perks from the card every year. Terms Apply. For rates and fees of the Amex Platinum card, click here.
American Express® Gold Card - This card has a new welcome bonus of 35,000 60,000 Membership Rewards points after spending $4,000 on purchases in your first 6 months of Card Membership.

We love using this card as it earns 4X Membership Rewards Points at restaurants, including takeout and delivery, and earns 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X).

There's no better card in our opinion if you eat out and/or shop at supermarkets regularly; and you'll have access to many benefits and perks. Terms apply and for rates and fees of the Amex Gold card, click here.

Recommended Amex Cards (Business)

The Business Platinum Card® from American Express - Right now, there's a new welcome bonus of 85,000 100,000 Membership Rewards points after spending $15,000 on eligible purchases within the first 3 months of Card Membership.

See how we get $4,000+ in value per year by leveraging many of the benefits & perks, including access to 1,300+ airport lounges worldwide. Terms Apply. For rates and fees of the Business Platinum, click here.
American Express® Business Gold Card - one of our favorite Amex business cards because we earn 4x points across the top 2 select categories that we spend the most money in each month, such as Facebook or Google ads. The 4x points applies to the first $150,000 in combined purchases from these 2 categories each calendar year. After that, you earn 1x.

The current welcome bonus is 70,000 Membership Rewards points after spending $10,000 on eligible purchases within the first 3 months of Card Membership. Terms Apply. For rates and fees of the Business Gold, click here.
The Blue Business® Plus Credit Card from American Express - A super simple, no-annual-fee card that earns you 2x points on everyday business purchases, up to $50,000 in purchases per year. After that, earn 1x. Right now, you can earn 15,000 Membership Rewards® points after you spend $3,000 in eligible purchases on the Card within your first 3 months of Card Membership. Terms Apply. For rates and fees of the Blue Business Plus, click here.

Marriott Credit Cards

Etihad partners with Marriott Bonvoy as well, and Mariott points convert to Etihad Guest miles at a 3:1 ratio.

For converting 60,000 Marriott points in a single transaction, you get a 5,000-mile bonus!

Marriott Bonvoy Boundless® Credit Card - For a limited time only, earn 125,000 Bonus Points and 1 Free Night Award (value up to 50,000 points) after you spend $5,000 on purchases in the first 3 months from account opening. Get automatic silver elite status each account anniversary year; and a free night award (valued up to 35,000 points) every year after account anniversary. Plus, earn up to 17x total Bovoy points per $1 when using your Marriott Bonvoy Boundless card at at over 7,000 participating Marriott Bonvoy hotels, and 2x Bonvoy points per $1 on all other purchases. Annual Fee is $95.
Marriott Bonvoy Bold® Credit Card - For a limited time only, earn 60,000 Bonus Points after you spend $2,000 on purchases in the first 3 months from account opening. Earn up to 14x total Bonvoy points per $1 when using your Marriott Bonvoy Bold card at over 7,000 participating in Marriott Bonvoy hotels, earn 2X on other travel purchases, then 1x on all other purchases. A solid card for Marriott loyalists looking for a no-annual-fee card offering Marriott Bonvoy Silver Elite status.
Marriott Bonvoy Brilliant™ American Express® Card - Earn 75,000 bonus Marriott Bonvoy points after you use your new Card to make $3,000 in purchases within the first 3 months. Plus, earn up to $200 in Statement Credits for eligible purchases at U.S. Restaurants within the first 6 months of Card Membership.

Earn 6x per $1 at hotels participants in the Marriott Bonvoy™ program plus 3x at U.S. restaurants and flights booked directly with airlines. Annual Fee is $450. Terms Apply. For rates and fees of the Bonvoy Brilliant card, click here.
Marriott Bonvoy Business™ American Express® Card - For a limited time, earn 125,000 Marriott Bonvoy bonus points & 2 bonus Free Night Awards after you use your new Card to make $5,000 in eligible purchases within the first 3 months. Each bonus Free Night Award has a redemption level up to 50K points. Certain hotels have resort fees. Offer ends 11/3/2021.

This is a solid card for business owners who will get complimentary Marriott Bonvoy silver elite status. Annual fee is $125. Terms Apply. For rates and fees of the Marriott Bonvoy Business Card, click here.

Citi ThankYou Rewards Credit Cards

Citi ThankYou Rewards also partners with Etihad Guest.

Citi ThankYou Prestige and Premier cardholders can transfer ThankYou points to your Etihad Guest account at a 1:1 ratio.

It takes a minimum of 3 business days for the transfer to occur.

Citi Premier® Card

Citi Premier Card
Learn More
(at our partner's secure site)
  • Earn Earn 80,000 bonus ThankYou® Points after you spend $4,000 in purchases within the first 3 months of account opening.
  • Earn 3 Points per $1 spent at Restaurants, Supermarkets, Gas Stations, Air Travel and Hotels.
  • Earn 1 Point per $1 spent on all other purchases.
  • No Foreign Transaction Fees on purchases
  • Annual Fee: $95
Citi Rewards+® Card

Citi Rewards+® Card
Learn More
(at our partner's secure site)
  • For a Limited Time, earn 20,000 bonus points after you spend $1,500 in purchases with your card within 3 months of account opening; redeemable for $200 in gift cards at
  • 0% Intro APR on balance transfers for 15 months from date of first transfer and on purchases from date of account opening. After that, 13.49% - 23.49% variable APR. Balance transfer fee will apply.
  • Earn 2x ThankYou® Points at Supermarkets and Gas Stations for the first $6,000 per year and then 1X Points thereafter. Plus, earn 1X ThankYou® Points on All Other Purchases.
  • The standard variable APR for Citi Flex Plan is 13.49% - 23.49% variable. Citi Flex Plan offers are made available at Citi's discretion.
  • Annual Fee: $0

Capital One Miles Credit Cards

Capital One miles transfer to Etihad Guest at a 1:1 ratio, which may deliver better value than redeeming your Capital One miles for 1 cent per point in the Capital One travel portal for cash tickets.

Make sure you have a Capital One card that has the transferable miles feature. Here are our picks:

Recommended Capital One Cards That Earn Miles (Personal)

Capital One Venture Rewards Credit Card - This card is packed with lots of benefits and perks. Earn 60,000 mile sign up bonus once you spend $3,000 on purchases within 3 months from account opening. We recommend this as a no-brainer card if you even semi-regularly stay at hotels since this card earns unlimited 2x miles on every purchase.
Capital One VentureOne Rewards Credit Card - This is an excellent card for those looking to earn 1.25x miles per $1 on every purchase. With a 20,000 mile sign up bonus (worth $200 toward travel) after spending $500 within the first 3 months and no annual fee, it's a strong choice.

Etihad Guest Program Overview

Etihad Guest is Etihad’s loyalty program. Frequent Etihad flyers choose it for travel benefits and upgrades.

Instead of joining an airline alliance, Eithad embarked on an aggressive airline investment program, creating Etihad Airways Partners. Unfortunately for Etihad, these investments have not all paid off with Air Berlin collapsing and Alitalia always on the verge. This strategy is in doubt for the future.

Joining Etihad Guest

Etihad Guest Join

Joining Etihad Guest is free and easy. Register here.

How to Sign in to Your Etihad Guest Account

Log in to your Etihad Guest account here.

You’ll need your email address or Etihad Guest account number and your password.

Viewing Your Account Activity

Visit the Account Summary page to see all your account activity and manage your account profile and settings.

Mileage Expiration

Etihad Guest miles expire even if you have continuing account activity. Expiration term differs by elite status:

  • General, Silver, Gold members: 18 months (without activity)
  • Platinum: Miles do not expire

Every transaction you will make extends your expiration by another 18 months. Including earning miles, spending miles, or buying miles.

Etihad Guest Program Benefits

Members will start out at Etihad Guest status before flying up to Silver, Gold, and Platinum.

Etihad Guest Elite Status Requirements:

Etihad Guest Tiers

Etihad Guest uses a 12-month rolling qualification period. Each premium tier provides bonus miles, which can be redeemed for Etihad Rewards.

Elite Status TierTier Miles/Segments to Achieve StatusExpires After Remaining Calendar Year
Tier Miles/Segments to Maintain StatusBonus Miles
Etihad GuestN/AN/AN/AN/A
Etihad Guest Silver25,000/201 yr and 3-month bonus20,000/1525%
Etihad Guest Gold50,000/402 yrs and 3-month bonus40,000/3050%
Etihad Guest Platinum125,000/602 years and 3-month bonus100,000/4875%

Tier Miles and Tier Segments are earned at the following rate:

Tier SegmentsTier Miles
1 per economy class flight1 per mile flown on Etihad Airways
2 per business class flight
3 per first class flight

You can earn Tier Segments and Tier Miles on these airlines:

  • Etihad
  • Air Serbia
  • Air Seychelles
  • Alitalia
  • Jet Airways
  • Virgin Australia

Eithad Guest Tier Benefits:

Etihad Guest Silver:

  • Priority check-in
  • Excess baggage allowance
  • 25% discount on mileage upgrades at the airport
  • Al Reem lounge access at Abu Dhabi (plus Belgrade and Seychelles) for self only (no companions)
  • 25% bonus miles on Etihad flights
  • 2.5-year mile expiration

Etihad Guest Gold:

All Silver benefits, plus:

  • Priority boarding
  • 50% discount on mileage upgrades at the airport
  • Business/Premium lounge access for self plus 1 companion
  • Fast Track immigration and baggage
  • 50% bonus miles on Etihad flights
  • 3-year mile expiration

Etihad Guest Platinum:

All Gold benefits, plus:

  • First class lounge access for self plus 1 companion
  • 75% bonus miles on Etihad flights

See the full chart of tier benefits for details and terms.

Value of Emirates Skywards Elite Status

Let’s cut to the chase: Platinum is all about First Class Lounge access.

Otherwise, Etihad Guest’s elite status benefits are comparable or less generous than many competitors.

Add to that the small number of airlines where you can earn Tier Segments or Tier Miles, and it’s hard to argue for Etihad Guest as a primary program for travelers not based in Abu Dhabi or frequently traveling through there on Etihad’s network.

Etihad BusinessConnect

Etihad BusinessConnect

Etihad BusinessConnect is a free program that lets small- and medium-size companies earn miles for a business account (if they are not large enough to have an existing corporate travel agent or deal with Etihad).

The great feature is that employees still all earn their regular Etihad Guest miles in their personal accounts without change.

Enroll here and start with a 5,000-mile bonus!

How to Earn Etihad Guest Miles

Etihad Guest has travel and retail partners, so you can earn miles from flying as well as everyday activities.

Earn Etihad Guest Miles by Flying Etihad

The Miles Calculator is a fast tool to see how many miles you’ll earn when flying Etihad.

Here is their full earning structure:

ClassType of FareEarning Percentage
EconomyBreaking Deals25%
BusinessBreaking Deals115%
The ResidenceThe Residence400%

Earn Guest Miles by Flying Partner Airlines

Each Etihad Guest partner airline is subject to its own mileage earning and award prices:

AirlineMiles PercentageAirlineMiles Percentage
Air New Zealand100%-150%GOL50%-150%
Air Serbia25%-175%Hainan Airlines50%-200%
Air Seychelles25%-175%Jet Airways50%-200% of miles flown
Alitalia50%-300%Korean Air50%-180%
All Nippon Airways50%-150%Malaysia Airlines0%-150%
American Airlines100%-150%Oman Air25%-300%
Asiana Airlines0%-200%Philippine Airlines75%-125%
Bangkok Airways50%-150%Royal Air Maroc50%-150%
Brussels Airlines25%-150%South African Airways50%-125%
Czech Airlines50%-150%SriLankan Airlines50%-200%
Garuda Indonesia25%-200%Ukraine International Airlines10%-150%
Virgin Australia50%-200%

To fully understand your earnings, you’ll need to know the fare class of your ticket, which is not always easy to obtain. Trying calling the airline operating the flight.

Earn Miles With Credit Cards

You can transfer American Express Membership Rewards points, Citi ThankYou Points, Capital One miles, and Marriott Bonvoy points to Etihad Guest.

There is currently no Etihad-branded credit card in the U.S.

Earn Miles With Travel and Shopping Partners

Etihad Guest has many travel and shopping partners where you can earn miles.

See our best ways to earn lots of Etihad Guest miles for ideas!

Transfer Miles

Members can transfer miles between Etihad Guest accounts for a service fee of 10%.


Need to reach a reward sooner? Boost the miles you’ve earned from flights in the past 12 months by up to 3x at a price of 1.8 cents per mile.

How to Redeem Etihad Guest Miles

HOT TIP:For a full list of ideas, read our article on how you can redeem Etihad Guest miles for maximum value.

How Much Do Etihad Guest Awards Cost?

Etihad does not have a fixed award chart for its own flights, but you can check the GuestSeat Mileage Calculator to see the lowest price of a specific route.

GuestSeat is similar to “saver” awards at other airlines, but these may not be available. If GuestSeat is not available, there usually are OpenSeat awards, which can be crazy expensive.

Etihad Guest Mileage Calculator JFK-AUH
Search by destination with the Etihad Guest Mileage Calculator.

Searching for Etihad Guest Awards

You can search for Etihad awards on the Etihad Guest website, but you cannot search online for partner awards.

Etihad Guest Award Search JFK-AUH
Search for Etihad Guest award flights on the Etihad website.

The Etihad website does not handle connecting itineraries well, so you should search segment by segment for availability and then call Etihad to book. Pricing is additive, meaning each segment prices individually and awards can get expensive fast.

As an example: for travel from New York to the Maldives, you may need to search separately for New York to Abu Dhabi, then Abu Dhabi to the Maldives.

Miles Plus Cash

If you are short on miles, Etihad allows you to purchase up to 25% of the miles needed for an award. When searching for an award, just choose Miles Plus Cash. Use the slider to determine miles needed and price.

You can only use Miles Plus Cash for booking Etihad flights (not partner flights), and you must book online.

Etihad Guest offers perhaps the best value Miles Plus Cash option of any major airline. Other airlines may sell miles at around 1.7-2.5 cents/mile. With Etihad, when purchased in conjunction with an award, you can buy miles for a little as 0.9 cents!

To qualify for Miles Plus Cash:

  • You must book online
  • You must book on Etihad flights
  • You must have at least 75% of the total required miles for the trip already in your account, since you can only purchase up to 25% of required miles

Here’s how it works:

  1. Search for an Etihad award.
  2. Select a flight at full miles price and continue to booking.
  3. You will be presented a slider to choose to purchase from 0%-25% of the required miles. Make your choice and continue.
  4. Purchase your ticket and enjoy your trip!

Etihad Guest Airline Partner Awards

Etihad has many partner airlines, each with its own award chart; some are zone-based and some distance-based. We have highlighted partners that usually have great values here. Others have very high mileage prices that you’d be better off booking with other airlines’ miles.

Etihad’s airline partners are:

While award flights on Etihad may be booked online, you must redeem miles for partner awards over the phone by calling the Guest Services Center at 877-690-0767. Awards must be booked 14 days in advance.

Troubleshooting Partner Award Booking

Etihad agents can have difficulty seeing partner award inventory, and award inventory generally does not match what you may see from other online sources. Also, many Etihad agents are unwilling/unaware of how to check partner availability or do not have access to the correct system.

Keep calling until you get a competent agent.

Many travelers have success when calling Etihad’s Manchester, U.K. call center instead of the U.S. The U.K. number is +44 (0)345 6081225.


You can use miles to upgrade paid Etihad flights by 1 cabin of service. However, the prices are generally not much less than award tickets, so in most cases, this is a poor value.

Mileage Expiration

Etihad Guest miles expire after 18 months for General, Silver, and Gold members, without any other activity. Miles do not expire for Platinum members.

Every transaction you will make extends your expiration by another 18 months. Including earning miles, spending miles, or buying miles.

Changes and Cancellations

Date changes to awards cost AED 100 (roughly USD$27).

Cancellations must be made 24 hours prior to departure. Rather than a cash fee, a 10% mileage forfeit is charged for award cancellations.

The American Airlines Partnership

American Airlines partners with Etihad, and if you have American Airlines miles, many awards on Etihad are cheaper than using Etihad Guest Miles.

Using American Airlines miles, you can fly in the Etihad First Class Apartment from JFK to Abu Dhabi for 115,000 miles one-way.

HOT TIP:Make sure your flight has the First Class Apartment and not just regular First Class. On JFK to Abu Dhabi, you want flights on the A380, not other planes.

Experience the luxury of Etihad Guest first class suites by redeeming award flights through American Airlines award center! Photo courtesy of

You’ll first want to search for award flight availability on, and then call American Airlines reservations to book. This saves time rather than having American Airlines agents manually search many dates.

American Airlines agents only have access to GuestSeat awards, not OpenSeat.

Find an available GuestFirst seat if you are looking for Etihad first class award flights.

You may have to reach the American Airlines call center in Australia (or another country) for the representative to see availability for business and first class redemptions.

In this case, you’ll want to confirm that they have the award, but not book it, as that will cause ticketing issues for U.S. customers. Once the award is on hold, call back to American Airlines in the U.S. so they can issue your ticket.

Need help booking? See our step by step guide for booking Etihad first class.

The Korean Air Partnership

Korean Air partners with Etihad as well. This means you can transfer Chase Ultimate Rewards points to Korean Air SkyPass and then redeem them for Etihad award flights!

Korean requires round-trip bookings on Etihad. The prices are:

Within Bahrain/Oman/ Qatar/UAE10,00020,00030,000
UAE – Iran/Kuwait/Saudi Arabia/Iraq, Yemen15,00030,00045,000
UAE – Pakistan/ Kazakhstan/Nepal/ Jordan/Syria/Armenia/  Lebanon/Cyprus/Egypt/ Sudan/North India (Mumbai, Delhi, Amanabad, Jaipur)25,00050,00075,000
UAE – South India (Bangalore, Chennai, Cochin, Calicut, Hyderabad, Trivandrum, Kolkata)/Turkey/Greece/ Seychelles/Ethiopia/ Kenya/Uganda/Libya/ Maldives/Sri Lanka/ Tanzania35,00070,000105,000
UAE – Switzerland/Ireland/ Western Russia/Germany/ Italy/France/Spain/United Kingdom/Netherlands/ Belgium/Bangladesh/ Belarus/Serbia40,00080,000120,000
UAE – Nigeria/South Africa/Morocco/Algeria45,00090,000135,000
UAE – China/Thailand/ Hong Kong/Malaysia/ Singapore/Indonesia/ Philippines/Vietnam50,000100,000150,000
UAE – Korea/Japan70,000105,000140,000
UAE – U.S./Canada/ Australia70,000140,000210,000
UAE – Brazil90,000130,000180,000
China – Japan40,00060,00090,000
Singapore – Australia45,00090,000135,000

Frequently asked questions

How do I create an Etihad Guest account?

Register here for a free Etihad Guest account.

Where can I find my Etihad Guest number?

Log in to your Etihad Guest account here to see your account number.

Can my business have an Etihad Guest account?

Etihad BusinessConnect is a free program that lets small- and medium-size companies earn miles for a business account in addition to the miles employees earn in their own Etihad Guest accounts. Enroll here.

How do you earn Etihad Guest Miles?

You can earn Etihad Guest miles by traveling on Etihad or completing certain activities with Etihad’s travel partners.

What are Tier Miles?

Tier Miles are needed to earn elite status: Silver, Gold, and Platinum. Members also receive bonus Etihad Guest miles when they reach Silver, Gold, and Platinum (25%, 50%, and 75%, respectively).

What are Etihad Guest miles worth?

Use the Miles Calculator to find out how much awards on Etihad cost. For partner airlines, you’ll need to check out the award chart and rules for each partner individually.

Who are the Etihad Guest partners?

Etihad Guest travel partners range from airlines to hotels to rental car agencies. See the complete list of Etihad Guest partners here.

How long are Etihad Guest miles valid?

Etihad Guest mile validity depends on your elite status, and you cannot extend the life of miles. General members get 2 years, Silver members get 2.5 years, and Gold and Platinum get 3 years.

Can I earn Etihad Guest miles with a credit card?

You can transfer points to Etihad Guest from a wide variety of loyalty programs including American Express Membership Rewards, Citi ThankYou Rewards, Capital One Miles, and Marriott Bonvoy.

Alex Miller

About Alex Miller

Alex has been traveling for over 25 years and from a young age was lucky enough to set out on numerous family trips all over the world, which gave him the travel bug. Alex has since earned millions of travel points and miles, mainly through maximizing credit card sign-up bonuses and taking every opportunity to earn the most points possible on each dollar spent.

Travel prices are about to surge from pent-up demand.

Use this points strategy to lock in pennies-on-the-dollar pricing in 2021, all without being a frequent flyer...

How do I only pay $30 to go to Hawaii, $200 for business class to Asia or just $150 to Europe?

Discover the real-life strategies that anyone can use to enjoy limitless travel (even on a limited budget!)

Just sign up below and I’ll send you the Limitless Travel Playbook instantly:

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Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. No responsibility will be taken by the bank advertiser for these comments.


  1. What are Etihad Guest Gold reciprocal benefits whilst flying on American? For example, is it like Star Alliance Gold where you are recognized as an elite member and have additional benefits (priority boarding, extra luggage allowance, etc.)?


    • Hey Jonathon, Etihad is not a Oneworld partner of AA. They are only airline partners, as opposed to alliance partners like you mentioned about Star Alliance Gold.

      Therefore, you won’t be eligible for elite benefits on AA like you would if you had, for example, ANA Platinum transferred to Star Alliance Gold for benefits on United Airlines..


  2. keithgibb June 17, 2019

    I had to cancel a flight in January 2019, and was promised that in the region of 106,000 miles would be credited to my account within 5 to 7 weeks. 6 months and numerous emails together with hours trying to phone and eventually getting cut off , I have had no explanation as to why they have not been refunded.
    Customer care is non-existent and I will cancel all ADCB accounts unless this issue is resolved immediately.
    I have to fly to the UK next week and need these miles.


  3. I got a surprise to find out that even though I had activity on my account, Etihad expired my miles.

    Their customer service is shocking and I would advise anyone to stay away and save yourself the grief.


  4. Chase lost Korean some time ago, time to update this.


Any thoughts or questions? Comment below!

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