Citi® Double Cash Card Review

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Citi® Double Cash Card Review

U.P. Rating ? The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.


Great card for the average spender with no specific focus category; worry-free 2% cash-back on everything!

The world is becoming a busier and busier place. With so much going on, many of you don’t have the time to constantly be finessing your points’ strategies.

Your Citi® Double Cash Card is here to the rescue! Perhaps one of the most valuable cash-back credit cards out there, Citi has delivered a card that’s easy to use for the everyday person.

If you are the type who spends a little on groceries, a little on dining out, goes to the movies, maybe travels once a year, then this card might just be for you.

Card Snapshot

  • Welcome Bonus & Info (Partner Content)
    • Earn 2% cash back on purchases: 1% when you buy plus 1% as you pay
    • Balance Transfers do not earn cash back
    • 0% Intro APR on Balance Transfers for 18 months. After that, the variable APR will be 15.74% – 25.74% based on your creditworthiness*
    • Click ‘Apply Now’ to see the applicable balance transfer fee and how making a balance transfer impacts interest on purchases.
    • No categories to track, no caps on cash back, no annual fee*
  • Card Categories:
  • Rewards Center
    Redeem the cash-back from your account page
  • Customer Service Number
  • Login Link
  • Card Focus:
    • All Purchases
  • Typical Users
    Parents / Families, The Average Spender

The Ideal Cardholder

Busy People Walking
In the busy world we live in, some people aren’t interested in making every little decision. The Double Cash Card is a great card for earning rewards without having to think about it!

Sign-up Bonus and Cash Back Details

While there is no cash value sign-up bonus, you do get an introductory APR.

Since the typical user of this card is not spending heavily in any given category, they may want to use this card as a way to float some cash.

There is absolutely no hassle as long as you pay the minimum fee each month (go to the Citibank Login right away and set up autopay), allowing you to accrue some quick cash if you need it.

If you’re using the intro APR, just be sure you’ve got a plan to have the cash available by the end of the introductory offer; the APR will be retroactive for anything not paid off by that time.

Having no specific focus allows you to comfortably and easily earn with your Citibank rewards card. You simply earn 1% cash-back when you purchase, and 1% cash-back when you pay it off.

Bottom Line:  The Double Cash Card (Learn More) comes with an intro APR offer, and it earns 2% cash-back (1% when you purchase and 1% when you pay it off).

Collecting Your Double Cash Card Cash-Back Rewards

All the cash-back you earn with the card accrues into the cash-back bank in your Citi account.

This card makes it easy for you to get your rewards. Simply log in to pay your card, and the “Redeem” button will be right there for you to click.

We suggest directly paying off your balance with your rewards, but you can also choose to get a check, direct deposit it into an account, or even redeem it for gift cards if it’s Mother’s Day and you forgot to buy something!

Choose any method, because it’s the same value no matter which way you choose to redeem your cash-back.

Bottom Line:  The Double Cash Card cash-back (Learn More) accrues in your account, which can be accessed at

Other Benefits of the Double Cash Card

While this card is a fairly simple, no-frills card, there are a few more benefits worth mentioning.

First, there is no maximum to the double cash-back you can earn. Whether you spend $1,000 or $100,000 a year, you’ll still earn 1% + 1% cash-back.

Next, you get a pass on your first late fee. So if you’ve forgotten to set up your autopay, you’ll get one mulligan!

Third, you get access to the Citi Private Pass and Citi Price Rewind features. Private Pass gives you access to tickets for a variety of events. Price Rewind allows you to get money back for finding a lower price on an item you purchased within 60 days.

Fourth, while not specifically marketed toward travelers, you do get some trip insurances with the card. These include trip cancellation & interruption, travel accident, and car rental insurance.

Next, you get a purchase protection and extended warranty feature with your card. These help protect the purchases you make with the card.

Finally, you can utilize Apple Pay when you use your card and get access to the Citi Concierge Services; they have also added a free FICO score to most Citi cards.

Bottom Line:  The Double Cash Card has many extra benefits, including Citi Private Pass, Citi Price Rewind, trip cancellation insurance, travel accident insurance, Apple Pay, and more!

Card Drawbacks: Some Not So Great Things

When redeeming, you have to do so at a minimum of $25. So if you won’t spend a lot on the card, you may want to reconsider. To get to $25, you will have to spend AND pay off $1,250 on the card.

The cash-back on the card can only be used for statement credit, direct deposit, a check, or on gift cards. Since we like travel benefits here on the blog, this part is not ideal for our goals.

Citi Price Rewind seems like a great benefit, but it takes a little more work than they let on. In order to get your money, you have to submit your item to the Price Rewind center, track it, and accept the lower price if one is found.

This probably isn’t worth it for low-priced items, but could be for higher priced ones.

Finally, the double cash-back value is great, but the fact that you don’t get the additional 1% until you pay off the balance means your extra 1% cash-back will take longer to post to your account.

Bottom Line:  The cash-back on the Double Cash Card can only be redeemed at a minimum of $25 at a time.

Final Thoughts for the Card

Overall, the card doesn’t really have a downside since it has no annual fee. Considering that, its overall 2% cash-back is pretty good!

With this card, you can focus your energy on keeping everything else organized while earning an easy 2% cash-back for your everyday purchases.

Bottom Line: For hassle-free, easy rewards, the Double Cash Card is one of the most valuable cash-back credit cards currently on the market.

Great Card If

  • You’re spending evenly among many different categories of items
  • You do not travel much
  • You hate calculating out your rewards strategy and don’t want to track a variety of credit cards and points programs
  • You are looking for a intro APR card to float some cash

Don't Get If

  • You spend heavily in a particular category, and that category has another specific rewards card (e.g., travel, gas, supermarkets, dining)
  • You need to do a balance transfer (there’s a 3% fee)
  • You are a low spender and won’t accrue more than $25 cash-back (there’s a $25 minimum spend on the cash-back redemption feature)
  • You’ll be traveling internationally (of course, you could just use another card)

Card Fees

  • Annual Fee
    • $0*
  • Foreign Transaction Fees
  • Interest Rates
    • 15.74% - 25.74%* (Variable)
  • Late fees
    • Penalty APR: Up to 29.99% (Variable)
  • Balance Transfers
    • 0% Intro APR on Balance Transfers for 18 months
    • After that, the variable APR will be 15.74% - 25.74% based on your creditworthiness*
    • Balance transfer fee applies with this offer: 3% of each balance transfer; $5 minimum.
  • Cash Advance APR
    • 27.49% (Variable)
    • Fee: 5% of each cash advance; $10 minimum

U.P. Pro Tips

The Citi® Double Cash Card is a great card to use for all those categories not covered by other cards. Get 2% back when paying for your doctor’s visit, bills, and more!

Doctors Visit
To our knowledge, there are no cards that reward you for doctors’ visits. Some of you may have regular visits, and you can get 2% cash-back for them when you pay with the Citi® Double Cash Card!

Best Way to Maximize Points

For those of you interested in getting the most out of your Double Cash Card (Learn More), we put together the following list to outline how to use the card:

Tip #1: If you’re only going to use this credit card, then make sure to put everything on the card you can: bills/autopay, insurance, doctors’ visits, gift cards, etc. You will earn 2% back everywhere!

Tip #2: If you’re going to combine this with other specific category cards, then you still can’t lose. Simply use this card to pay for everything else you don’t get mega-bonuses for with your other cards.

For example, put all of your U.S. supermarket purchases (up to $6,000) as well as gas on your Blue Cash Preferred® Card from American Express, then spend the rest on the Double Cash Card.

Tip #3: Always pay off your balance! No card holds its value if you fail to pay off the balance; the late fees make sure of that!

Tip #4: Remember that you won’t get your additional 1% cash-back until you pay off your balance.

If you’re using the intro balance transfer period to float a little loan, just remember to pay it off by the month in which this introductory APR ends, or you’ll be hit with interest up through the day it was bought!

Tip #5: Use cash-back for statement credit. This pays off your balance and activates the 1% cash-back that has been waiting.

Guy Appreciating Cash Back
The Double Cash Card is all cash-back, and you’ll enjoy the 2% rewards you earn using the card!

Best Way To Redeem Points

It’s simple: just go into your Citi account and apply your cash-back to your account balance. You will still get your additional 1% cash-back, and you’ll lower your required cash outlay for the month.

If you try to purchase the gift cards, you’ll have to wait to use those (or give them away). Remember that if you do use the gift cards you purchase, then you’re not earning 2% on your Double Cash Card…so don’t do that!

By using direct deposit, you’re going to get some additional cash, which can be helpful if you’re using the intro APR offer to invest in something and pull some cash flow forward (maybe to spend to get additional points on other cards!).

However, if not, then you’ll just be wasting time and resources before transferring the money back to Citi to pay off your balance.

Reasons Not to Take a Check or Account Transfer

If you opt for a check, you’re likely going to wait a few weeks to receive it, and then you have to go through the trouble of putting it into your bank before finally using it for purchases.

This option seems unnecessarily cumbersome, but if you can think of a reason this would be beneficial then please let us know.

Note that if you take your cash-back as a check or bank account transfer, you may end up having to count that as income and pay taxes on it, so we don’t recommend those methods!

Since this is cash-back only, there are no partners with this card.

The Gritty Details: Everything Else You Need To Know

There isn’t much restriction on the card, besides the typical restriction of cash-back not applying to late fees, interest, or other penalties.

This card is virtually risk-free assuming you pay off the balance. The drawback is that if you are not able to pay off the balance, you could get hit with some pretty hefty interest rates and late fees.

The double cash-back is actually 1% when you purchase the item and 1% when you pay it off. So if you don’t see your full 2% right away, this is why.

Actually, this is a pretty smart way on Citi’s part to ensure it is rewarding its best customers while creating an incentive for those on the edge to keep their bills paid.

How to Redeem Your Cash-Back: Step by Step

To redeem your cash-back, it will take 3 clicks. (1) Go into your Citi Account. At the top right or in the right sidebar, there should be a button to view/redeem cash-back; click that.


(2) On the next screen click “redeem” to bring you to the final screen, (3) which asks you how you want to redeem.

We suggest just getting statement credit. If you get other forms of redemption, you may be legally responsible for taxes on that. Why not just use it where you need it?


Other Unique Features

Below are the remainder of the features and benefits you get for having the Citi® Double Cash Card in your wallet. Some are fairly standard, some are pretty cool, and many are never used or forgotten.

However, there is value down here, so take a look and see if you can pull some value out of these benefits!

Tip: You can view which benefits are on your Citi cards by signing in to your account and finding them under the “Benefits” section.

Flexible pay dates – You can freely choose your billing date on any date of the month. This allows you to align your statement with your paychecks or other credit cards/bills more easily.

Chip technology – The EMV chip is a new security feature being added to all cards that helps prevent identity theft. It also makes the card easier to use when you are overseas (although with a 3% fee, we don’t recommend using this card).

No longer do you have to be embarrassed for not knowing French, only for them to finally say “chip?” after wondering why they won’t take your card…(OK, it was ONE time!!)

Late fee pass – Missed your first payment because you forgot to set up that autodraft? It’s on Citi this time! Take the free pass on fees for your first missed payment; just don’t make it a habit.

Citi Private Pass – This program provides event tickets for Citi members. Use it to find tickets to your favorite band, possibly even getting VIP or prereleased tickets before they sell out elsewhere!

Lost wallet service – You’d never lose your card would you? If you happen to fall victim to this frustrating experience, Citi will get you a card replacement typically within 24 hours, and an emergency cash advance based on your limit if needed (APRs and fees do apply).

Car rental insurance – One of the more popular credit card bonus features, Citi offers up to $50,000 of insurance as long as you decline the rental agency’s insurance. Not a bad benefit at all since accidents do happen.

Trip cancellation & interruption protection – This is one of those you will want to remember. If trips go bad, you may have lots of extra fees and last minute changes that will cost you and leave you a bit grumpy.

With this benefit, you can get reimbursement of non-refundable travel expenses for up to $1,500 per person.

For this to be valid, you or your authorized cardholders must purchase the entire cost of the trip on the card (you can’t use miles or only partially pay; check your agreement for details).

Also, the trip must be less than 60 days, you must try to notify and get reimbursed by the carriers (who must be common carriers such as airlines, trains, and so forth), and it must meet their criteria for accepted reasons.

These reasons include:

  • Illness, either personal or within the family (specific timeframes apply)
  • You’re in the military, and your leave is revoked due to reasons OTHER than war/deployment
  • A natural disaster hits your home
  • Severe weather or natural disasters prevent travel to/from the destination for at least 24 hrs

In other words, reasonable things to get reimbursed for. You can’t just oversleep and hope to get paid back!

If you can’t get refunded, Citi will reimburse: the difference in your unused ticket, fees (like change fees), additional costs to get you home, and other general costs and fees of unused vacation experiences.

There are many more details, so be sure to check your cardmember agreement!

Worldwide travel accident insurance – The worldwide travel accident insurance is very similar to the trip cancellation insurance.

You may get up to $250,000 of reimbursement for any medical or other costs related to an accident on a common carrier (i.e. a typical airline, train, and so on).

Check the details for what’s covered and how much you get in your cardmember agreement. There are very specific rules they follow, down to the type and number of limbs lost. Be safe!

Citi cards with Apple Pay –  Use your Apple device to pay for things with your card. No more of that tiresome swiping!

This is a neat convenience option if you’re into it; just look for places with the contactless Apple Pay system and put your device near it to quickly pay.

Citi Price Rewind – Another great option, although it does take a little bit of work to access (Citi makes it sound effortless, but it takes some tracking).

Go to the Citi Price Rewind site, sign in, select the card you purchased the item on, and then search the product to register it.

You would want to use this when you buy things like TV’s, computers, couches, or some other big purchases you need to make.

It’s up to you to determine if the amount you would get back would be worth going through the effort to track, which is why we suggest only the bigger purchases.

You’re not going to be able to buy a round of beers for your buddy and then get reimbursed for the best Happy Hour deal in town, though. Which is a shame!

The reimbursement is good for up to $300 per item and up to $1,200 per year if a lower price is found at a retailer within 60 days. Here’s a little video for some details.

At the end of the 60 days, they’ll send you an email with the results, and then you must go and request the reimbursement yourself.

So it’s definitely not automatic and can take some remembering (or well-organized reminders), but if you can max out the benefit you can save up to $1,200 on some sweet merchandise deals!

Extended warranty – If you’re a warranty person, then this benefit will appeal to you. Citi will extend a manufacturer’s warranty for 1 year after it expires, or just double the time if it’s less than a year.

The warranty has to be 5 years or less, and you can get up to $10,000 in repair, replacement, or refund.

Obviously, if the manufacturer refunds you in some way, you can’t ALSO take usage of this benefit. We don’t want to be getting into any fraud charges or anything!

Unfortunately, this benefit has a list of exceptions a mile long.

This includes vehicles of any kind (land, water, air) and attached parts, extended warranties, services that weren’t actually covered under the original warranty (obviously?), pre-owned items, medical equipment, land or construction material.

You also have to prove you took care of the item properly.

Tracking warranties is often arduous (which is why companies love them), and it would really only be worth it for your more expensive items.

You’d have to keep track of which items you bought in full on the card and then go and request the reimbursement.

Damage & theft purchase protection – A little more useful than the warranty, this protection pays back up to $1,000 per item or incident and up to $50,000 per year for anything that is stolen or broken within 120 days of purchase.

This is secondary insurance, so if you have another policy that covers this type of stuff, you must seek their reimbursement first.

Another long list of exceptions exists for this benefit. No boats, no lost items, no animals, and so forth. Hopefully you don’t need this, but it’s here if you want it!

24-hour fraud protection – Like most companies, Citibank will be monitoring your account for fraudulent charges and notifying or inquiring about them if they occur.

$0 liability for unauthorized charges – Again, you won’t be on the hook for unauthorized charges!

Photo Credits/Credit/Copyright Attribution:
Busy People Walking: Sean Pavone/Shutterstock
Doctors Visit: michaeljung/Shutterstock
Guy Appreciating Cash Back: Manczurov/Shutterstock
Pondering a Decision: Viorel Sima/Shutterstock


Is the Double Cash Card worth it?

The card is a great beginner card for those looking to get started in the credit card points world.

Though the card only earns cash-back that can be applied as statement credit, there are no other drawbacks to owning the card (no annual fee, etc.).

The card earns the equivalent of 2% cash back: 1% when you make the purchase, and the other 1% when you pay the balance off.

What are the benefits of the Double Cash Card?

This card only has a few benefits beyond it’s 2% equivalent cash-back. First, it comes with no annual fee, making it great for the casual user.

Next, it has Citi Price Rewind. This is a tool that allows you to register an item you purchase to try to find a lower price.

Citi will look over the next 60 days for lower prices at all retailers. If one is found, you have to go back into the account to claim your reimbursement. You can get up to $300 reimbursed per item, and up to $1,200 per year.

It also comes with flexible pay days, a free pass on your first late fee, Apple Pay, and access to Citi Private Pass. These may be useful to you depending on your personal situation.

Finally, a slew of insurances are included: car rental, trip cancellation and interruption, travel accident, extended warranty, and damage and theft protection. See the Gritty Details for more information.

What is the Double Cash Card login?

The Citibank login is the same as the login for all other cards.

How does the Double Cash Card work?

For every purchase you make with the card, you will earn 1% cash-back, which will accumulate into your account. From there you can use the cash to redeem for statement credit at any time.

However, the minimum redemption is $25. When you pay off your balances, you’ll earn an additional 1% cash-back.

Does the Double Cash Card have a 0% APR?

Typically, yes (see card summary table for current offer).

What is the Double Cash Card annual fee?

$0; there is no annual fee on this card.

What is the Double Cash Card foreign transaction fee?

The foreign transaction fee on the card is 3%.

Can you use the Double Cash Card for travel?

Not really. You can only use the cash-back for statement credit on your card.

If you purchase travel on the card, then pay it off with cash-back, that could be considered “using it for travel.” However, the cash-back cannot be used in any other way.

What's the difference between the Double Cash Card vs Discover it Miles Card?

Both cards are essentially the same thing. They earn at different rates (1.5x vs 2x equivalent), but both cards accrue the equivalent of cash-back in their accounts.

Whenever you want, you can apply the cash-back to the cards as statement credit.

The nuances here are that the Discover it Miles Card calls their cash-back “miles” and only allows you to use it for travel purchases. However, you can apply it at any time in any amount.

With the Double Cash Card, you can use its double cash-back for anything at any time, but the minimum redemption is $25.

Brian Graham

About Brian Graham

Brian's first ever airplane ride was in a private turbo-prop jet. He was merely an intern boy trying to make a good impression, but it turns out the plane made an impression on him. It wasn't until Brian relocated to Dallas, TX, and moved in with an American Airlines employee that he truly discovered how incredible travel could be.


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Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. No responsibility will be taken by the bank advertiser for these comments.


  1. Avinash Mahajan · March 14, 2018 · Reply

    I thought the Warranty is added by 2 Years. In fact, if you purchase an extended warranty from the shop then Citi’s warranty kicks off after extended warranty.

  2. Connor · June 3, 2019 · Reply

    Absolutely Terrible. Good luck with the dispute process – this company has horrible customer service that talks to you like you’re a piece of trash. They do not defend the customer. The process for a dispute is easily a full-time job. I had a receipt from the merchant handwritten and an email showing exactly how much money they owed and they still failed the dispute and gave it to the merchant which is more than enough evidence than any average person would have.

    Horrible company that forwards calls overseas to rude people in other countries. I will never use them again. American Express and Visa, here I come all over again. I will never deal with Citi again and if that’s MasterCard’s process I will never deal with them either. Not worth the hassle for the 2%… better off sticking with a 1.5% card and not having to deal with them.

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