Edited by: Nick Ellis
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Delta is upping the ante in terms of the inflight digital experience for its passengers this summer — and it won’t cost a dime.
In a first-of-its-kind move, the so-called “Delta Sync Exclusives” platform gives passengers access to a world of information and entertainment at their fingertips.
“Delta Sync Exclusives is an entirely new platform for entertainment and discovery designed to elevate the experience for every customer,” said Ranjan Goswami, Senior Vice President of Customer Experience Design at Delta Air Lines. “Customers deserve a journey that feels seamlessly fit for them, and that means delivering meaningful, personalized, and relevant touch points in compelling new ways.”
Here’s everything we know about Delta Sync Exclusives and when you might be able to experience it for yourself.
Delta Sync Exclusives Coming to a Domestic Flight Near You
The airline’s introduction of Delta Sync Exclusives comes shortly after it rolled out free Wi-Fi for passengers who are SkyMiles members.
Here’s a look at the details of the new platform, which is currently being tested on select aircraft and will become more widely available starting this summer.
To be able to enjoy Delta Sync Exclusives you’ll need to be a member of the airline’s SkyMiles loyalty program.
Once you’re logged in, you’ll be presented with the “My Exclusives” homepage where you can navigate through a curated package of entertainment, experiences, and offers.
Perhaps the most exciting element is the access to a free trial of the Paramount+ streaming platform. Passengers will be able to stream the entire collection including live sports, news, movies, and series.
Delta Sync Exclusives also gives passengers access to New York Times Games as well as exclusive offers from Delta partners such as American Express, T-Mobile, and more.
The “My Trip” feature is for passengers who like to plan on the go.
From making dining reservations at your destination to enjoying inspiring Atlas Obscura travel content and accessing real-time customer service support, this tab has you covered.Hot Tip:
If you’re not a Delta SkyMiles member yet, you’ll want to sign up before your next flight. It’s free and allows you to earn redeemable miles, elite-qualifying miles, and to access free inflight Wi-Fi, and now, Delta Sync Exclusives.
Delta expects to have rolled out Delta Sync Exclusives on over 540 domestic aircraft by the end of July.
After that, the airline plans to feature the new platform — and the high-speed ViaSat Wi-Fi required for it to work — on its entire fleet by the end of 2024.
“As we refine and enhance Delta Sync Exclusives in the months ahead, our goal is to build a platform that is familiar, evermore personalized, and helpful that customers can come back to across their journey,” said Goswami.
Delta has set the bar high for the passenger inflight experience in the U.S. On your next Delta flight, make sure to check whether you have access to high-speed Wi-Fi and the brand-new Delta Sync Exclusives platform.
Featured Image Credit: Delta Air Lines
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