Advertiser Disclosure

Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). However, the credit card information that we publish has been written and evaluated by experts who know these products inside out. We only recommend products we either use ourselves or endorse. This site does not include all credit card companies or all available credit card offers that are on the market. See our advertising policy here where we list advertisers that we work with, and how we make money. You can also review our credit card rating methodology.

Waldorf Astoria Dubai Palm Jumeirah in the United Arab Emirates [In-Depth Hotel Review]

Nick Ellis's image
Nick Ellis
Nick Ellis's image

Nick Ellis

Editor & Content Contributor

Countries Visited: 35U.S. States Visited: 25

Nick’s passion for points began as a hobby and became a career. He worked for over 5 years at The Points Guy and has contributed to Business Insider and CNN. He has 14 credit cards and continues to le...
Edited by: Michael Y. Park
Michael Y. Park's image

Michael Y. Park

Editor

Countries Visited: 60+U.S. States Visited: 50

Michael Y. Park is a journalist living in New York City. He’s traveled through Afghanistan disguised as a Hazara Shi’ite, slept with polar bears on the Canadian tundra, picnicked with the king and que...
& Keri Stooksbury
Keri Stooksbury's image

Keri Stooksbury

Editor-in-Chief

Countries Visited: 44U.S. States Visited: 28

With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

Dubai, the largest city in the United Arab Emirates, has become world-famous in recent decades for its rapid population growth, its glitzy skyline (which includes the Burj Khalifa, the world’s tallest building), the lavish lifestyle it offers many of its residents, world-class shopping and dining, and an ever-growing list of glamorous attractions built specifically for tourists.

The city’s been on my travel wishlist for quite some time, though it had never quite worked out. Finally, however, that was set to change when I was invited to a friend’s wedding in India, and I found myself with a couple of days in the United Arab Emirates before heading to India.

The city is also known for opulent and luxurious hotels, which was certainly intriguing once I knew I’d be spending 2 nights there. Unfortunately, cash prices were very high across the city, so I turned to using points to see if I could score a solid redemption.

I had used the lion’s share of my Marriott Bonvoy points balance for other stays throughout my monthlong trip, but I knew I had a free night reward with Hilton that needed to be put to use, as well as a decent stash of Hilton Honors points that I could leverage.

Hilton has a strong presence across Dubai, with many of its brands represented. Of course, I looked immediately toward the high end of the Hilton spectrum, as a stay at a luxury brand would yield the most value for my certificate and my points.

Naturally, I thought of Conrad, LXR Hotels and Resorts, and Waldorf Astoria, as they are Hilton’s top brands. Unsurprisingly in a city like Dubai, all 3 brands have a presence, but the one that stuck out to me was the Waldorf Astoria Dubai Palm Jumeirah, thanks to its resort-like nature — and it was the highest priced out of all the options for my dates.

Knowing that I’d get solid value for my points and certificate at this property, I went ahead and booked myself a 2-night stay to begin my whirlwind trip around the globe.

Continue reading to see what this property was like and what you can expect if you have an upcoming stay.

Waldorf Astoria Dubai Palm Jumeirah Location

The Waldorf Astoria Dubai Palm Jumeirah‘s location is at once its greatest asset and its biggest drawback, which I’ll explain in a moment.

The property is — as its name would suggest — on the Palm Jumeirah, a manmade cluster of islands in the shape of a palm off the coast of Dubai.

I took an Uber from Dubai International Airport (DXB) to the hotel, which took about 40 minutes and cost me around $45 one-way. As I quickly learned, traffic in Dubai can be quite a nightmare, so don’t be surprised if it takes you more time than that.

Waldorf Astoria Dubai Palm Jumeirah Exterior
The Waldorf Astoria Dubai Palm Jumeirah’s location is simultaneously good and bad.

Now to my thoughts on the hotel’s location. I think, as a first-time visitor to Dubai, it wasn’t ideally located. The Palm is quite a way from many of the city’s most famous attractions like the Burj Khalifa, Dubai Mall, Dubai Creek/Old Dubai, some of the most popular beaches, and more.

The hotel is located on the far end of Palm Jumeirah, which meant it was at least a 15-minute car ride from the hotel entrance to the mainland, and from there at least another 20 minutes (or much more with traffic) to many of the sights I saw. Long story short, I spent a lot of time in — and money on — Ubers in just the couple of days I was in town.

However, this location has its positives, as well. Being at the far edge of the Palm, the hotel feels like a proper resort, thanks to its waterfront location and multiple pools. If I were a repeat visitor to Dubai or a traveler who lived closer to the city and who wanted a sunny, warm vacation, this Waldorf Astoria would be perfect.

I just felt like I maybe should have picked a property closer to the bulk of the city’s attractions for my first visit to the city. Despite all of that, though, I did enjoy the resort very much and was thankful I had a place to relax and recharge poolside after a long 2 days of travel prior to arriving.

Booking the Waldorf Astoria Dubai Palm Jumeirah

As I said earlier, I was able to book this property with a combination of Hilton Honors points and a free night certificate.

I did an award search online and found standard award availability for both nights I required at a rate of 85,000 Hilton Honors points per night. I immediately placed a call to Hilton so they could apply my certificate to 1 night (Hilton free night rewards still require a call, but it’s never been anything other than pleasant in my experience) and points for the other.

Waldorf Astoria Dubai Palm Jumeirah Award Night Rates
Image Credit: Hilton

In the past when I’ve done this, agents have created 2 separate reservations, but this time they were both on 1, which was nice since I wouldn’t need to link the reservations and run the risk of having my keys deactivated after the first night, which has happened to me and can be frustrating.

Waldorf Astoria Dubai Palm Jumeirah Confirmation
Image Credit: Hilton

Had I decided to pay cash, I would have had to fork over $530 per night, so I gladly redeemed the certificate and points to keep that money in my pocket for spending at a later date (thankfully, not all of it went to my Dubai Uber bill).

Hot Tip:

Learn about all the best ways to earn and redeem Hilton Honors points in our full guides.

I used my Hilton Honors American Express Aspire Card for my incidentals. This card comes with a laundry list of perks, including the annual free night certificate I used to book 1 of the nights at this property, automatic Hilton Honors Diamond elite status, an annual $400 resort credit ($200 semiannually) that can be applied to any purchases made on the property at specific hotels Hilton considers resorts, and more.

Luckily, the Waldorf Astoria Dubai Palm Jumeirah qualifies for the resort credit, which meant that I had $200 to spend while on the property.

Checking In

After marveling at the sights of Dubai through the window of my Uber, I arrived at the Waldorf Astoria. A bellman from the hotel met me under the porte-cochère and whisked my bags away. He asked for my name and directed me to the check-in desk, where there was just 1 other guest in front of me.

Waldorf Astoria Dubai Palm Jumeirah Entrance
The imposing lobby at the Waldorf Astoria Dubai Palm Jumeirah.

In just a couple of minutes, I was handing my passport and Hilton Aspire card to the friendly agent who began to run through the details of my stay.

Waldorf Astoria Dubai Palm Jumeirah Check in Desks
The front desk was quiet when I arrived in the early morning.

She explained that though I had booked a King Superior Room, she had put me in a King Deluxe Room that boasted views of both the water and the city skyline, which I gladly accepted.

She also explained where I could go each morning to take advantage of my free breakfast, awarded me a bonus of 1,000 Hilton Honors points for being a Diamond member, and asked if I required a late checkout, which I did not, as I was departing from Dubai in the morning a couple of days later.

After this quick and friendly check-in experience, I took a look around the lobby, which was grand and opulent, just as I was expecting in a city like Dubai.

Waldorf Astoria Dubai Palm Jumeirah Lobby and Concierge
The concierge desk was behind these enormous columns.

The lobby flowed over to the floor below via an ornate staircase that twisted around imposing columns.

Waldorf Astoria Dubai Palm Jumeirah Lobby Stairs
Quite the staircase.

Soon after, I was on my way to my room and ready to hit the pool for some much-needed relaxation.

Amenities

The Waldorf Astoria Dubai Palm Jumeirah is a full-fledged resort, so there’s plenty on offer to keep guests occupied during their stays. In fact, I can confidently say that you wouldn’t need to leave the property during your stay if you really didn’t want to.

Waldorf Astoria Dubai Palm Jumeirah Family Pool Deck
The Waldorf Astoria Dubai Palm Jumeirah offers plenty to do without ever leaving the property.

Here’s a look at what the property offers.

Pools

The property offered 2 pools to guests during my visit — 1 for families and 1 for adults only. The family pool was in the center of the property toward the beachfront. It sat at the end of a beautifully polished marble walkway that extended from the hotel building, accented with a pair of fountains and perfectly manicured palm trees. It had undoubtedly made for many a great photo op.

Waldorf Astoria Dubai Palm Jumeirah Walkway to Family Pool
A beautiful walkway to the family pool and beach.

On either side of the walkway toward the pool were the outdoor dining terraces for 2 of the on-property restaurants.

Waldorf Astoria Dubai Palm Jumeirah Lao Exterior Seating
Outdoor seating for LAO, the property’s Asian restaurant.

In addition, there was a lawn, where the resort had a few games set up, including darts, table tennis, and foosball.

Waldorf Astoria Dubai Palm Jumeirah Lawn Games
Ping-pong, anyone?

This pool was in a beautiful freeform shape with plenty of large, padded loungers dotting the edges.

Waldorf Astoria Dubai Palm Jumeirah Family Pool and Deck
The beautiful family pool was surrounded by a large deck.

Set into the right side of the pool were several “floating” dining tables that you could rent for private meals.

Waldorf Astoria Dubai Palm Jumeirah Palm Avenue Tables in Pool
I would have certainly enjoyed a meal at one of these tables.

I noticed that the family pool didn’t feel particularly busy when I was passing through on my way to the adults pool, so I assumed the situation would be the same over there.

The adults-only pool, however, felt much more busy to me. It was a simple rectangle with multicolored blue tiles that made the water shimmer beautifully.

Waldorf Astoria Dubai Palm Jumeirah Adult Pool
I took a dip right away to help beat the Dubai heat.

Just like the family pool, the deck was full of large, comfortable loungers under sizable umbrellas, which were needed to shield against the hot desert sun.

At first, the pool attendant told me there wasn’t a seat available, so I figured I’d just head back to the family pool. However, just a few moments later, he came back to me and said a spot had opened up, so I took him up on his offer and sat down in the row second closest to the pool.

I settled in and enjoyed a few hours of the warmth and sun and had lunch before heading to the beach for a little while longer.

Waldorf Astoria Dubai Palm Jumeirah Adult Pool Seating
Secured my spot on a comfy lounger in the shade.

Beach

The Waldorf Astoria Dubai Palm Jumeirah is located on the Persian Gulf, but because the Palm itself is manmade, so is the resort’s beach.

Waldorf Astoria Dubai Palm Jumeirah Beach Chairs
The beach was fairly crowded when I showed up, but I still found it relaxing.

The resort’s waterfront faced inward toward the Palm, which made it feel less like a Persian Gulf beach and more like a manmade lake of sorts. However, that also meant it was calmer for swimming and other activities.

The beach offered fun for guests of all ages, including a small inflatable waterpark-type structure, Jet Ski rentals, parasailing, a range of watersports, and more.

Waldorf Astoria Dubai Palm Jumeirah Beachfront Activities
There was plenty to do for guests of all ages at the beach.

I decided to visit the beach after I lost the sun at my seat at the pool. The area was pretty busy with a lot of families enjoying the waterfront, but I was still attended to promptly and got myself set up on a chair for some more relaxation.

Spa

The Waldorf Astoria Spa is open daily from 10 a.m. to 8 p.m. and offers everything you could ask for at a high-end resort. It has 12 treatment rooms, 2 couples suites, several Jacuzzis, saunas, herbal steam rooms, and more. In addition, guests can book a hammam experience, facials, massages, wellness experiences, and other services.

Waldorf Astoria Dubai Palm Jumeirah Spa Lobby
There was no time for a massage, sadly!

Fitness Center

The fitness center at the Waldorf Astoria Dubai Palm Jumeirah is open 24 hours a day.

When I was there, it offered a nice variety of state-of-the-art workout equipment, including cardio machines, weight machines, and free weights.

Waldorf Astoria Dubai Palm Jumeirah Fitness Center
The gym boasted views of the Gulf.

A yoga studio was available, as well.

Waldorf Astoria Dubai Palm Jumeirah Yoga Studio
The studio was available for yoga and other activities.

Guests visiting the gym could help themselves to towels (cold ones, too!) and water near the entrance.

Waldorf Astoria Dubai Palm Jumeirah Water and Towels at Gym
Cold towels were necessary after a workout in the desert.

Tennis

The Waldorf Astoria Dubai Palm Jumeirah has a tennis court on the property. You must make reservations with the front desk. You can rent equipment and arrange private or semi-private lessons.

Helipad

This Waldorf Astoria has a helipad on the property. Yes, that’s correct! However, as you’d imagine, access is limited to those who have access to a helicopter — I wasn’t able to get close enough to even see it, unfortunately.

Parking

Parking at the Waldorf Astoria Dubai Palm Jumeirah is valet-only. It’s complimentary, excluding tips.

Wi-Fi

I found the Wi-Fi to be strong throughout the property, even out at the beach. It maintained a connection to the network throughout my stay, as well.

Pets

Pets aren’t allowed at the Waldorf Astoria Dubai Palm Jumeirah.

The Room

As I mentioned earlier, I received a (small) upgrade to a King Deluxe Room with a view of the water and the skyline. Despite not receiving a suite upgrade, my room felt palatial, and I loved it. Let’s take a look at what it was like.

Waldorf Astoria Dubai Palm Jumeirah Guest Room Door
Welcome to my room!

Bedroom

I opened my door into a long foyer. On the left side were the walk-in closet and the bathroom, while the right side had some artwork and a small desk. The desk had a mirror, so it could be used for working or as a vanity.

Waldorf Astoria Dubai Palm Jumeirah Guest Room Foyer
I could tell right away that my room was going to be spacious.

The walk-in closet was large and paneled in a beautiful dark wood. It had all the requisite features, including a safe, iron, and ironing board, and some extras, like slippers.

Waldorf Astoria Dubai Palm Jumeirah Closet
I wish I had a walk-in closet like this at home.

The foyer opened up into a large bedroom that held an opulent, king-size bed with a sofa at its foot.

Waldorf Astoria Dubai Palm Jumeirah King Bed and View
I’m still dreaming about the bed at this Waldorf Astoria.

In front of the sofa was a large coffee table.

Waldorf Astoria Dubai Palm Jumeirah King Bed
I had plenty of space to stretch out in this room.

After returning to my room for the first time, I was greeted with a welcome gift that consisted of a fruit bowl and a box of chocolate truffles.

Waldorf Astoria Dubai Palm Jumeirah Welcome Gift
A table full of treats.

In the corner of the room was a large desk and a comfortable chair that would’ve been suitable for working from or having an in-room meal.

Waldorf Astoria Dubai Palm Jumeirah Desk
A functional, comfortable workstation.

Across from the bed was the room’s media unit, which also served as storage and the minibar. I thought the TV was kind of small for how large the room was, but I didn’t use it at all, so it was no big deal.

Waldorf Astoria Dubai Palm Jumeirah Media Console
The TV could have been larger, but that’s really nitpicking.

Beside the TV was the room’s Nespresso machine.

Waldorf Astoria Dubai Palm Jumeirah Nespresso
In-room coffee is a must.

Coffee pods and tea were in the drawers just below the TV, as were mugs and glassware.

Waldorf Astoria Dubai Palm Jumeirah Coffee and Tea
Coffee and tea were in the drawers below the TV.

Below that were a few snacks and a bottle of wine for purchase. I was very tempted by the gummy bears, but I held back.

Waldorf Astoria Dubai Palm Jumeirah Minibar Snacks
Regretting not buying the gummy bears.

The minifridge was stocked with quite a bit of alcohol, but there were some soft drinks and water, as well. Thankfully, housekeeping kept my room stocked with plenty of water, so I didn’t have to buy any from the minifridge.

Waldorf Astoria Dubai Palm Jumeirah Minifridge
There was a hefty amount of booze in this minifridge.

Nightstands next to the bed featured controls for the room’s lighting and a U.K.-style outlet for charging, which is standard across the UAE.

Waldorf Astoria Dubai Palm Jumeirah Nightstand Detail
If you travel to the UAE, bring U.K.-style power adapters!

The room’s view was arguably its best feature — it looked out across the Persian Gulf and onto Dubai’s iconic skyline, with the Burj Al Arab (the world’s only so-called 7-star hotel) in the foreground and downtown Dubai — including the Burj Khalifa — in the background.

Waldorf Astoria Dubai Palm Jumeirah Skyline View Morning
Hello, Dubai!

It was an incredible view to behold at any time of day.

Waldorf Astoria Dubai Palm Jumeirah Skyline View Afternoon
It was such a treat to return to this view.

There was a large terrace to enjoy as well, equipped with a small sofa, 2 chairs, and a small coffee table.

Waldorf Astoria Dubai Palm Jumeirah Terrace
A great place to admire the Persian Gulf and Dubai’s breathtaking skyline.

This was a great room for my 2-night stay. It was spacious, full of light, supremely comfortable, and high-end. Perhaps the design didn’t reflect the latest trends, but, regardless, it was a luxurious stay, and I had 2 nights of excellent sleep.

Waldorf Astoria Dubai Palm Jumeirah Bedroom Overview
This was a lovely place to spend 2 nights.

Bathroom

The bathroom was very large and bright and covered from top to bottom in white marble, giving it an appropriate feel for a bathroom in a luxury Middle Eastern hotel.

Waldorf Astoria Dubai Palm Jumeirah Bathroom Overview
I was expecting nothing less than an opulent bathroom at this property.

There was a double vanity that was predominantly white marble with some gold flourishes. It was stocked with luxurious Aesop amenities.

Waldorf Astoria Dubai Palm Jumeirah Vanity
I love having a double vanity, even when it’s just me.

There was a separate soaking tub underneath a window looking into the bedroom. And there was a TV built into the mirrored wall opposite the tub!

Waldorf Astoria Dubai Palm Jumeirah Bathtub
You couldn’t see it well in photographs, but there was a TV built into the black mirrored wall.

The shower was plenty large and had both a rainfall and handheld showerhead. I took many showers during my 2-night stay because it was so hot in Dubai and I loved having a top-tier shower to look forward to.

Waldorf Astoria Dubai Palm Jumeirah Shower
This was a great shower.

The shower amenities were also from luxury brand Aesop — predictably, they smelled great.

Waldorf Astoria Dubai Palm Jumeirah Aesop Toiletries
Aesop was a deviation from the norm for toiletries at Waldorf Astoria, but I didn’t mind it at all.

Finally, there was a separate water closet that had the bathroom’s toilet and bidet.

Waldorf Astoria Dubai Palm Jumeirah Water Closet
Bidets are common in bathrooms throughout the Middle East.

I loved all the space I had in this bathroom, and I especially appreciated the great shower!

Food and Beverage

The Waldorf Astoria Dubai Palm Jumeirah boasts 6 restaurants and bars. I had dinner plans both nights I was in the city, so I knew I wasn’t going to be able to try them all.

Here’s a look at what I did experience and what else you can expect.

Mezzerie

Mezzerie is the resort’s all-day full-service restaurant, with buffets on offer at breakfast, lunch, and dinner.

Waldorf Astoria Dubai Palm Jumeirah Mezzerie Exterior
Mezzerie was open for all 3 meals of the day.

I didn’t eat here for lunch or dinner, but it’s where breakfast was served each morning, so I visited twice during my stay.

The breakfast buffet was expansive, with a nice mix of Western and Middle Eastern options.

There was a bread station that featured everything from standard toast options to bagels, focaccia rolls, and even jumbo pretzels.

Waldorf Astoria Dubai Palm Jumeirah Mezzerie Breads
Carb overload. Didn’t hate it.

Next to that was an entirely gluten-free bread station — great news for travelers with a gluten intolerance!

Waldorf Astoria Dubai Palm Jumeirah Mezzerie Gluten Free
Gluten-free travelers shouldn’t have many problems here.

Cheeses and cold cuts were available in a climate-controlled case.

Waldorf Astoria Dubai Palm Jumeirah Mezzerie Cold Cuts
It was smart to keep these items in a climate-controlled case.

Then there was the pastry station, which I spent a lot of time exploring. There were Danishes, pancakes, waffles, French toast, several flavors of croissants, pain au chocolat, and much more.

Waldorf Astoria Dubai Palm Jumeirah Mezzerie Pastries
Too many pastries to choose from.

My favorites were the Danishes and the manakish — Middle Eastern flatbread “pizzas” topped with za’atar and cheese. These were truly delicious … I had multiple slices of each flavor.

There was a made-to-order egg station, where I ordered an omelet filled with vegetables. I saw other guests ordering poached eggs, scrambled eggs, fried eggs, and more.

Waldorf Astoria Dubai Palm Jumeirah Mezzerie Egg Station
Nothing beats made-to-order omelets at a hotel breakfast.

Perhaps my favorite part of the buffet was the station that had a range of Middle Eastern dips like hummus and labneh, in addition to a range of salads (including fattoush, my favorite!), nuts, and dried fruits.

Waldorf Astoria Dubai Palm Jumeirah Buffet Dips
Dip heaven.

Then there was a dedicated shakshuka setup, with a whole range of toppings.

Waldorf Astoria Dubai Palm Jumeirah Mezzerie Shakshuka
The shakshuka was delicious!

Catering to Western guests, there was an area featuring pork products.

Waldorf Astoria Dubai Palm Jumeirah Mezzerie Pork Station
You won’t have to search too hard to find bacon here.

There weren’t just Western or Middle Eastern foods, though. The buffet even boasted an Asian section where you could make your own noodle soup, in addition to a few varieties of dim sum.

Waldorf Astoria Dubai Palm Jumeirah Asian Station
Noodle soup? Coming right up.

Let’s not forget the fruit, either, of which there was plenty.

Waldorf Astoria Dubai Palm Jumeirah Mezzerie Fruit
The fruit was fresh and delicious.

Finally, onto the beverages. There was a station set up with a juicer and a single pitcher of a carrot, pineapple, orange, and ginger juice blend.

Waldorf Astoria Dubai Palm Jumeirah Mezzerie Juicer
This fresh-squeezed juice looked refreshing.

I thought I was going to have a glass or 2 of this until I turned around and saw the other juices available. There was mint lemonade, which sealed the deal for me.

Waldorf Astoria Dubai Palm Jumeirah Mezzerie Juice Station
8 glasses of mint lemonade, please.

There was also a cart serving barista-made coffees, including espressos, lattes, cappuccinos, and more.

Waldorf Astoria Dubai Palm Jumeirah Mezzerie Coffee Station
Caffeine abounds.

Middle Eastern food is one of my favorites, so I thrived at this breakfast buffet each morning — and it was made that much better by the fact that it was included with my stay, thanks to my Hilton Honors Diamond status!

Waldorf Astoria Dubai Palm Jumeirah Mezzerie Breakfast Plate
Merely a glimpse of what I enjoyed at breakfast.

Mezzerie was open daily from 6:30 a.m. to 10:30 a.m. for breakfast, from 1 p.m. to 3:30 p.m. for lunch, and from 6:30 p.m. to 10:30 p.m. for dinner.

Palm Avenue

Palm Avenue is the resort’s poolside dining option that serves up California-inspired food with delicious cocktails. It also transforms into a shisha bar at night.

Waldorf Astoria Dubai Palm Jumeirah Palm Avenue Outdoor
Palm Avenue’s physical space on the property, next to the family pool.

During my afternoon at the pool and beach, I ordered twice from Palm Avenue. Right after I was seated, the pool attendant brought me a bucket filled with ice and water bottles, as well as a metal tag with a QR code on it.

Once I scanned it, I was able to order food and drinks directly to my chair without ever having to flag down a server. It was a great system, and my orders came promptly and correctly every time.

Waldorf Astoria Dubai Palm Jumeirah Water Bucket
I appreciated the plentiful ice water.

First, I ordered a chicken quesadilla (about $19), which was served with sour cream, salsa, and guacamole. It was very, very tasty and exactly what the doctor ordered after a couple of very long travel days. I just wish it had been larger.

Waldorf Astoria Dubai Palm Jumeirah Chicken Quesadilla
I should have ordered a second.

When I moved to the beach a couple of hours later, I decided to have a cocktail. I chose the Palm Sunset (about $20), which was made with Campari, white rum, lemon juice, lychee, and pineapple juice. Also delicious! I definitely could have had a few more.

Waldorf Astoria Dubai Palm Jumeirah Beach Cocktail
The perfect beachside cocktail, though the glass was a little precarious for the busy, windy beach.

Palm Avenue was open daily from 10 a.m. to 10:30 p.m. and for shisha service from 7:15 p.m. to 10 p.m.

Social

Social is the resort’s Italian restaurant, helmed by Chef Carmine Faravalo. I wasn’t able to try it during this stay, but it’s open for dinner daily from 6:30 p.m. to 10:30 p.m.

Waldorf Astoria Dubai Palm Jumeirah Social Restaurant
Social is open for dinner only.

LAO

LAO is a restaurant that celebrates Southeast Asia, with dishes inspired by several countries in the region. It’s open daily for dinner from 6:30 p.m. to 10:30 p.m.

Waldorf Astoria Dubai Palm Jumeirah Lao Exterior
LAO is also only open for dinner.

Peacock Alley

Peacock Alley is the Waldorf’s lobby bar, and it’s open all day for various services, including high tea.

It’s named after the Peacock Alley that was found in the former Waldorf-Astoria in New York City and has an elegant, Old World style.

Waldorf Astoria Dubai Palm Jumeirah Peacock Alley Couches
Peacock Alley seemed like a very pleasant place to enjoy a drink before dinner.

It also has an outdoor terrace, with stunning views of the property and loads of comfy furniture on which you can relax and enjoy a cocktail, your high tea service, or even some shisha in the evening.

Waldorf Astoria Dubai Palm Jumeirah Peacock Alley Outdoor Seating
I loved the beautiful outdoor furniture.

I tried to make it to Peacock Alley for a drink before dinner on my second night in the city, but it didn’t work out, as the traffic was so bad that I needed to leave much earlier than I’d anticipated. But it looked like a beautiful and relaxing place to hang out.

Waldorf Astoria Dubai Palm Jumeirah Peacock Alley Interior Seating
Next time, I’ll enjoy a drink here.

Peacock Alley’s opening hours were as follows:

  • Food was available from 1 p.m. to 10 p.m. daily
  • Nonalcoholic beverages were available from 8:30 a.m. to 10:30 p.m. daily
  • Alcohol was available from 12 p.m. to 10 p.m. daily
  • High tea was available from 1 p.m. to 4 p.m. daily
  • Shisha was available from 12 p.m. to 10 p.m. daily

Sunset 55

Sunset 55 is a “bohemian” beach club on the hotel’s grounds that serves up drinks and bar snacks in a lively atmosphere with performances from a DJ and a guitarist. It’s open daily from 5 p.m. to 11:30 p.m.

I didn’t even notice Sunset 55 until I was asked if I had visited while I was checking out, so I’ve added it to my list for next time.

Serafina

Serafina is a bar inspired by the Italian Renaissance.

Waldorf Astoria Dubai Palm Jumeirah Serafina Exterior
Serafina was open until 2 a.m. daily.

It features sumptuous decor with blown-glass chandeliers and rich furniture. It serves Italian-themed cocktails, small plates, and cigars. Serafina was open daily from 5 p.m. to 2 a.m.

Waldorf Astoria Dubai Palm Jumeirah Serafina
You can definitely tell where this bar took its design inspiration from.

In-Room Dining

Room service is available 24 hours a day, and the in-room dining menu can be found online.

Service

As would be expected at a property of this caliber, the service was great. I interacted most with the pool attendants and servers. I also regularly chatted with the bellmen while I waited for ride-shares to pick me up. All those interactions were overwhelmingly positive, and every person was eager to help me out in any way I needed. They were eager to hear about where I was from and my further travel plans, as well.

But it wasn’t just them — everyone I interacted with at this property was friendly, professional, and helpful. It certainly met my expectations for a 5-star resort.

Final Thoughts

Waldorf Astoria Dubai Palm Jumeirah View of Building From Pool
I had a great stay at the Waldorf Astoria Dubai Palm Jumeirah — I just wish I’d had more time!

I had a great stay at the Waldorf Astoria Dubai Palm Jumeirah. Despite the resort being a bit far from the action in Dubai, I loved the property. I don’t know if I’d suggest it to someone visiting the city for the first time, because of its location, but if you’re looking for a relaxing, high-end resort stay where relaxation and pampering are of the utmost importance — and if you want to use points — you won’t be disappointed with this Waldorf Astoria.

And, now that I’ve been to the city, I can return to this property for a vacation exactly like that.

The information regarding the Hilton Honors American Express Aspire Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

Frequently Asked Questions

When was the Waldorf Astoria Dubai Palm Jumeirah built?

The Waldorf Astoria Dubai Palm Jumeirah opened to guests in 2014.

Is the Waldorf Astoria Dubai Palm Jumeirah in a good location?

That depends on the objective of your vacation. If you’re a first-time visitor to the city who wants to see all the sights, it may be worth considering another property closer to what you want to see. However, if you’re looking for a luxurious and relaxing resort stay, you can’t go wrong at this Waldorf Astoria.

Is Waldorf Astoria part of Hilton?

Yes, Waldorf Astoria is one of Hilton’s most upscale and iconic hotel brands.

Can you use points to stay at the Waldorf Astoria Dubai Palm Jumeirah?

Yes. The Waldorf Astoria Dubai Palm Jumeirah participates in the Hilton Honors program, which means you can earn and redeem Hilton Honors points for stays. Expect award nights to cost at least 85,000 Hilton Honors points.

Nick Ellis's image

About Nick Ellis

Nick’s passion for points began as a hobby and became a career. He worked for over 5 years at The Points Guy and has contributed to Business Insider and CNN. He has 14 credit cards and continues to leverage the perks of each.

INSIDERS ONLY: UP PULSE

Deluxe Travel Provided by UP Pulse

Get the latest travel tips, crucial news, flight & hotel deal alerts...

Plus — expert strategies to maximize your points & miles by joining our (free) newsletter.

We respect your privacy. This site is protected by reCAPTCHA. Google's privacy policy and terms of service apply.

Deluxe Travel Provided by UP Pulse
DMCA.com Protection Status