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How To Access Free Online Pet Care With the Amex Platinum Card

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Jessica Merritt
Edited by: McKay Moffitt
& Jestan Mendame
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The Platinum Card® from American Express is one of the best travel cards, but one of the perks I use most isn’t travel-related — it’s online pet care.

Because the Amex Platinum card includes a monthly Walmart+ credit, I keep an active membership. This has several benefits, including free shipping and fuel discounts — and something I recently noticed — a free annual subscription to Pawp, an online pet care service.

In a household with multiple pets, this unexpected perk gives me peace of mind. I can access 24/7 online vet care and potentially avoid unnecessary clinic visits.

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How I Get Walmart+ Free With the Amex Platinum Card

Walmart+ membership is one of the lesser-known perks of the Amex Platinum card.

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The Amex Platinum reigns supreme for luxury travel, offering the best airport lounge access plus generous statement credits, and complimentary elite status.

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The Amex Platinum reigns supreme for luxury travel, offering the best airport lounge access plus generous statement credits, and complimentary elite status.
You may be eligible for as high as 175,000 Membership Rewards® points after you spend $12,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.  
As High As 175,000 Points. Find Out Your Offer.
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When it comes to cards that offer top-notch benefits, you’d be hard-pressed to find a better card out there than the Platinum Card® from American Express.

Make no mistake — the Amex Platinum card is a premium card with a premium price tag. With amazing benefits like best-in-class airport lounge access, hotel elite status, and tremendous value in annual statement credits, it can easily prove to be one of the most lucrative cards in your wallet year after year.

 

 

Pros & Cons
Pros
    • The best airport lounge access out of any card (by far) — enjoy access to over 1,550 worldwide lounges, including the luxurious Amex Centurion Lounges, Priority Pass lounges (enrollment required), Plaza Premium Lounges, and many more!
    • 5x points per dollar spent on flights purchased directly with the airline or with AmexTravel.com (up to $500,000 per year)
    • 5x points per dollar spent on prepaid hotels booked with AmexTravel.com
    • Annual and monthly statement credits upon enrollment (airline credit, Uber Cash and Uber One, Resy, lululemon credit, streaming credit, prepaid hotel credit on eligible stays, Walmart+ credit, CLEAR+ credit, and Equinox credit)
    • TSA PreCheck or Global Entry credit
    • Access to American Express Fine Hotels and Resorts and Amex International Airline Program
    • Access to Amex transfer partners
    • No foreign transaction fees (rates and fees)

     

Cons
    • $895 annual fee (rates and fees)
    • Airline credit does not cover airfare (only incidentals like checked bags)

     

     

Card Highlights
  • You may be eligible for as high as 175,000 Membership Rewards® points after you spend $12,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Get more for your travels with 5X Membership Rewards® points on all flights and prepaid hotel bookings through American Express Travel®, including Fine Hotels + Resorts® and The Hotel Collection bookings. You earn 5X points on flights purchased directly from airlines or through American Express Travel® on up to $500,000 on these purchases per calendar year.
  • With over 1,550 airport lounges - more than any other credit card company on the market* - enjoy the benefits of the Global Lounge Collection®, over $850 of annual value, with access to Centurion Lounges, 10 complimentary Delta Sky Club® visits when flying on an eligible Delta flight (subject to visit limitations), Priority Pass Select membership (enrollment required), and other select partner lounges.* As of 07/2025.
  • $200 Uber Cash + $120 Uber One Credit: With the Platinum Card® you can receive $15 in Uber Cash each month plus a bonus $20 in December when you add your Platinum Card® to your Uber account to use on rides and orders in the U.S when you select an Amex Card for your transaction. Plus, when you use the Platinum Card® to pay for an auto-renewing Uber One membership, you can get up to $120 in statement credits each calendar year. Terms apply.
  • $300 Digital Entertainment Credit: Experience the latest shows, news and recipes. Get up to $25 in statement credits each month when you use your Platinum Card® for eligible purchases on Disney+, a Disney+ bundle, ESPN streaming services, Hulu, The New York Times, Paramount+, Peacock, The Wall Street Journal, YouTube Premium, and YouTube TV when you purchase directly from one or more of the providers. Enrollment required.
  • $600 Hotel Credit: Get up to $300 in statement credits semi-annually on prepaid Fine Hotels + Resorts® or The Hotel Collection* bookings through American Express Travel® using the Platinum Card®. *The Hotel Collection requires a minimum two-night stay.
  • $400 Resy Credit + Platinum Nights by Resy: Get up to $100 in statement credits each quarter when you use the Platinum Card® to make eligible purchases with Resy, including dining purchases at U.S. Resy restaurants. Enrollment required. Plus, with Platinum Nights by Resy, you can get special access to reservations on select nights at participating in demand Resy restaurants with the Platinum Card®. Simply add your eligible Card to your Resy profile to book and discover Platinum Nights reservations near you.
  • $209 CLEAR+ Credit: CLEAR+ helps get you to your gate faster by using your face to verify you are you at 55+ airports nationwide. You can cover the cost of a CLEAR+ Membership* with up to $209 in statement credits per calendar year after you pay for CLEAR+ with your Platinum Card®. *Excluding any applicable taxes and fees. Subject to auto-renewal.
  • $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees, such as checked bags and in-flight refreshments, are charged by the airline to the Platinum Card® Account. American Express relies on airlines to submit the correct information on airline transactions to identify incidental fee purchases. If you do not see a credit for a qualifying incidental purchase on your eligible Card after 8 weeks, simply call the number on the back of your Card. Qualifying airlines are subject to change. See terms & conditions for more details.
  • Start your vacation sooner, and keep it going longer. When you book Fine Hotels + Resorts® through American Express Travel®, enjoy noon check-in, when available, and guaranteed 4PM check-out.
  • $300 lululemon Credit: Enjoy up to $75 in statement credits each quarter when you use the Platinum Card® for eligible purchases at U.S. lululemon retail stores (excluding outlets) and lululemon.com. That’s up to $300 in statement credits each calendar year. Enrollment required.
  • $155 Walmart+ Credit: Receive a statement credit* for one monthly Walmart+ membership (subject to auto-renewal) after you pay for Walmart+ each month with the Platinum Card®.* Up to $12.95 plus applicable local sales tax. Plus Ups not eligible.
  • Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
  • $895 annual fee.
  • Terms Apply.
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  • Foreign Transaction Fees: None
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Walmart+ costs $12.95 per month or $98 per year. If you charge your monthly Walmart+ membership fee to your Amex Platinum card, you’ll get a $12.95 statement credit each month, making the membership almost free (aside from sales tax).

Walmart+ includes a wide range of benefits:

  • Free shipping on qualifying items
  • Free returns from home
  • Free delivery with a $35 order minimum
  • Free pharmacy delivery
  • Free online pet care with Pawp
  • Scan & Go in Walmart stores, using your phone to scan items to shop and check out
  • Gas savings of 10 cents per gallon at Walmart, Exxon, Mobil, and Murphy stations
  • Paramount+ Essential or Peacock Premium
  • A free Burger King Whopper every 3 months with any purchase (and 25% off digital orders)
  • Up to 5% Walmart Cash for Walmart+ Travel

I’ve used this benefit for a few years and have found real value, especially in the free shipping, gas savings, and Paramount+ Essential, which alone is worth $89.99 annually.

But because my Amex Platinum card covers the cost of Walmart+, which includes Pawp, this benefit adds another layer of value, helping me save money on vet clinic visits.

Walmart+ Includes Free Online Pet Care With Pawp

Walmart+ includes a free annual membership to Pawp, an online pet care service, which normally costs $99. Once you activate Pawp through Walmart+, the membership automatically renews at no cost as long as you keep your subscription active.

Walmart+ Pawp sign up
From Walmart+, you’ll go to Pawp to activate your membership. Image Credit: Pawp

You can activate the Walmart+ Pawp benefit in the Walmart+ membership hub.

To activate:

  • Go to your Walmart+ membership hub
  • Find “Free Online Pet Care”
  • Click “Get started” and verify your phone number
  • Confirm your Pawp plan, then activate your membership
  • Complete your account setup in Pawp
Walmart+ Pawp plan
The Pawp plan is free for Walmart+ members. Image Credit: Pawp

If you sign up using a desktop browser, you’ll be prompted to download the Pawp app (iOS or Android) to access care.

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How Pawp’s Online Vet Service Works

Pawp’s main service connects members with veterinary professionals who can evaluate symptoms and recommend next steps over text chat or video. The service is useful for behavior changes, minor injuries, digestive issues, or general questions and concerns.

office cats lounging
Online vet visits can help with concerns that aren’t serious enough for an in-person clinic visit.

The chat and video options are helpful if you want to ask questions outside of typical vet hours.

It’s not meant to replace a regular veterinarian, but it can be helpful if you need reassurance or want to talk to a vet while waiting for your pet’s usual clinic to open. Members can access unlimited on-demand consultations, plus access to:

  • In-app health assessments
  • Preventative care with monthly health checkups
  • Online pet profile from your visits

For me, this is especially helpful with multiple pets. I have cats and an elderly dog (who still acts like she’s a puppy), and it seems like there’s always something minor to worry about, whether it’s a few random sneezing fits or unusual eating habits. Those issues don’t warrant an emergency visit, but it’s reassuring to get quick input from a professional instead of going down a Google rabbit hole.

cat in window at home
With multiple pets, it’s nice to be able to ask a vet about the little things.

Having access to a vet professional online means that I can ask someone with experience what to do next, whether it’s home care or a clinic visit. If Pawp can tell us we don’t need an in-person visit, that saves us from paying expensive clinic fees.

Prescription Visits and Limitations

Pawp also offers prescriptions with a virtual vet visit for members in eligible states.

During these visits, the vet reviews your pet’s symptoms over video to determine whether medication is appropriate. These prescription visits aren’t included in the membership and typically cost $35 per visit. You can fill a prescription at Pawp Pharmacy or your preferred pharmacy, including online pharmacies and local stores.

Some conditions require an in-person exam, lab work, or imaging and can’t be handled online. But it’s helpful to have the option to talk to a vet and get a prescription without scheduling a clinic visit, especially for minor concerns.

Hot Tip:

Pawp can be especially useful for households with multiple pets, since the membership covers all pets in your household rather than charging per animal.

Final Thoughts

The Amex Platinum card is best known for its travel perks, but I’ve found great value in its lifestyle benefits. The Walmart+ credit gives me access to shopping and additional benefits, including a free Pawp membership for online pet care.

While this benefit won’t replace regular pet visits, it’s valuable for my multi-pet household by allowing me to ask questions, get advice, and schedule low-cost visits for prescriptions. If you use your Amex Platinum card’s Walmart+ credit and have furry friends at home, it’s worth checking your membership perks to activate Pawp for free.

Jessica Merritt's image

About Jessica Merritt

Jessica is a Certified Financial Education Instructor℠ (CFEI®) who covers credit cards, travel rewards, and consumer banking for outlets including U.S. News, CNN Underscored, and LendingTree, specializing in helping families maximize points and miles.

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Platinum Card® from American Express

  • You may be eligible for as high as 175,000 Membership Rewards® points after you spend $12,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Get more for your travels with 5X Membership Rewards® points on all flights and prepaid hotel bookings through American Express Travel®, including Fine Hotels + Resorts® and The Hotel Collection bookings. You earn 5X points on flights purchased directly from airlines or through American Express Travel® on up to $500,000 on these purchases per calendar year.
Show more
  • With over 1,550 airport lounges - more than any other credit card company on the market* - enjoy the benefits of the Global Lounge Collection®, over $850 of annual value, with access to Centurion Lounges, 10 complimentary Delta Sky Club® visits when flying on an eligible Delta flight (subject to visit limitations), Priority Pass Select membership (enrollment required), and other select partner lounges.* As of 07/2025.
  • $200 Uber Cash + $120 Uber One Credit: With the Platinum Card® you can receive $15 in Uber Cash each month plus a bonus $20 in December when you add your Platinum Card® to your Uber account to use on rides and orders in the U.S when you select an Amex Card for your transaction. Plus, when you use the Platinum Card® to pay for an auto-renewing Uber One membership, you can get up to $120 in statement credits each calendar year. Terms apply.
  • $300 Digital Entertainment Credit: Experience the latest shows, news and recipes. Get up to $25 in statement credits each month when you use your Platinum Card® for eligible purchases on Disney+, a Disney+ bundle, ESPN streaming services, Hulu, The New York Times, Paramount+, Peacock, The Wall Street Journal, YouTube Premium, and YouTube TV when you purchase directly from one or more of the providers. Enrollment required.
  • $600 Hotel Credit: Get up to $300 in statement credits semi-annually on prepaid Fine Hotels + Resorts® or The Hotel Collection* bookings through American Express Travel® using the Platinum Card®. *The Hotel Collection requires a minimum two-night stay.
  • $400 Resy Credit + Platinum Nights by Resy: Get up to $100 in statement credits each quarter when you use the Platinum Card® to make eligible purchases with Resy, including dining purchases at U.S. Resy restaurants. Enrollment required. Plus, with Platinum Nights by Resy, you can get special access to reservations on select nights at participating in demand Resy restaurants with the Platinum Card®. Simply add your eligible Card to your Resy profile to book and discover Platinum Nights reservations near you.
  • $209 CLEAR+ Credit: CLEAR+ helps get you to your gate faster by using your face to verify you are you at 55+ airports nationwide. You can cover the cost of a CLEAR+ Membership* with up to $209 in statement credits per calendar year after you pay for CLEAR+ with your Platinum Card®. *Excluding any applicable taxes and fees. Subject to auto-renewal.
  • $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees, such as checked bags and in-flight refreshments, are charged by the airline to the Platinum Card® Account. American Express relies on airlines to submit the correct information on airline transactions to identify incidental fee purchases. If you do not see a credit for a qualifying incidental purchase on your eligible Card after 8 weeks, simply call the number on the back of your Card. Qualifying airlines are subject to change. See terms & conditions for more details.
  • Start your vacation sooner, and keep it going longer. When you book Fine Hotels + Resorts® through American Express Travel®, enjoy noon check-in, when available, and guaranteed 4PM check-out.
  • $300 lululemon Credit: Enjoy up to $75 in statement credits each quarter when you use the Platinum Card® for eligible purchases at U.S. lululemon retail stores (excluding outlets) and lululemon.com. That’s up to $300 in statement credits each calendar year. Enrollment required.
  • $155 Walmart+ Credit: Receive a statement credit* for one monthly Walmart+ membership (subject to auto-renewal) after you pay for Walmart+ each month with the Platinum Card®.* Up to $12.95 plus applicable local sales tax. Plus Ups not eligible.
  • Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
  • $895 annual fee.
  • Terms Apply.
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