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Marriott Integrates More citizenM Properties, Elite Perks Available

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Victoria M. Walker
Edited by: Ryan Smith
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Earlier this year, Marriott announced a massive plan to acquire the boutique citizenM brand.

A few weeks ago, we learned about Marriott’s plan to integrate CitizenM into the Marriott Bonvoy program, including the perks elite members will enjoy on these stays. At the time, only a small fraction of citizenM’s hotels started participating in the Bonvoy program.

Now, that number has more than doubled. Here are the latest updates.

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Details on citizenM and Marriott Partnership

Marriott has officially started integrating citizenM into the Marriott Bonvoy program.

According to an article on Marriott’s website, members will earn 10 points per $1 spent and 1 Elite Night Credit per qualifying night. Additionally, citizenM will soon phase out its mobile app, so guests will need to use the Marriott Bonvoy app to view their reservations. 

Marriott says guests will be able to redeem points for stays at citizenM hotels, and it appears that some hotels, such as citizenM Washington, DC NOMA, have been rolled over to Marriott Bonvoy. We’re seeing cash rates available for reservations; however, award pricing isn’t available yet.

Marriott began integrating these properties in late October. Now, we’re seeing 21 citizenM properties available on Marriott’s booking channels — nearly two-thirds of the 37 open properties. Participating properties include:

  • Denmark: citizenM Copenhagen Rådhuspladsen
  • France: citizenM Paris Charles de Gaulle, citizenM Paris Champs Élysées, citizenM Paris Gare de Lyon, citizenM Paris La Défense, and citizenM Paris Opera
  • Ireland: citizenM Dublin St Patrick’s
  • Italy: citizenM Rome Isola Tiberina
  • The Netherlands: citizenM Amstel Amsterdam, citizenM Rotterdam, citizenM Amsterdam South, and citizenM Schiphol Airport
  • Switzerland: citizenM Geneva and citizenM Zurich
  • U.K.: citizenM Glasgow, citizenM London Shoreditch, citizenM London Southwark Bankside, citizenM London Victoria Station, and citizenM Tower of London
  • U.S.: citizenM Austin Downtown and citizenM Washington DC NoMa

So far, only citizenM properties in Europe and 2 U.S. locations are participating in Bonvoy. Most of the hotels in the U.S. and all of the locations in Asia haven’t joined yet.

citizenM San Francisco
CitizenM San Francisco. Image Credit: CitizenM

MycitizenM+ members will receive complimentary Marriott Bonvoy Gold Elite status, providing perks like room upgrades, bonus points on paid stays, a welcome gift at check-in, exclusive member rates, priority requests for 2 p.m. late checkout, and more.

When citizenM hotels become bookable via Marriott channels, Marriott Bonvoy members enjoy the following benefits, depending on their elite status:

SCROLL FOR MORE

Benefit

Member

Silver Elite

Gold Elite

Platinum Elite

Titanium Elite

Ambassador Elite

Exclusive Member Rates

✓

✓

✓

✓

✓

✓

Complimentary In-Room Wi-Fi

✓

✓

✓

✓

✓

✓

Ultimate Reservation Guarantee

✓

✓

✓

✓

✓

10% Gift Shop Discount

✓

✓

✓

✓

✓

Points Bonus

10%

25%

50%

75%

75%

Late Checkout

Priority

2 p.m.

4 p.m.

4 p.m.

4 p.m.

Elite Welcome Bonus

250 points

500 points per stay or $10 F&B credit per night of stay for member and 1 guest

Dedicated Elite Support

✓

✓

✓

Enhanced Room Upgrade

✓

✓

✓

Guaranteed Room Type

✓

✓

✓

48-hour Guarantee

✓

✓

Your24

✓

Ambassador Service

✓

Hot Tip:

If you’re already a myCitizenM+ member, you can go here to link your account and receive Marriott Bonvoy Gold Elite benefits.

About citizenM

If you aren’t familiar, citizenM is a boutique chain with more than 3 dozen hotels in cities like Amsterdam, New York, and Paris. Marriott acquired CitizenM earlier this year in a blockbuster $355 million deal.

The brand is known for offering quality stays in prime locations at affordable prices for leisure and business travelers. You can expect vibrant coworking spaces, funky (but small) rooms, and exciting restaurants and bars.

As a reminder, mycitizenM+ is citizenM’s paid membership program. It costs $120 (but will increase to $170 after October 28), and includes the following benefits:

  • 15% off when booking direct
  • 2 p.m. late checkout
  • Up to 30% off during sales
  • 15% off food and drinks (except breakfast)
  • 15% off societyM meeting rooms
  • Free coworking (except in Taipei)
  • Marriott Bonvoy Gold Elite status benefits

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Final Thoughts

We recently gained more details about Marriott’s integration of citizenM into the Marriott Bonvoy program. We know that guests will earn 10 points per $1 spent on citizenM stays and that higher-tier elite members will earn additional benefits, such as 4 p.m. checkout and guaranteed room types.

Some details remain a mystery, such as how much an award stay might cost using Marriott points, but we’ll keep an eye out for those details. In positive news, though, Marriott is continuing to incorporate these properties into the Bonvoy program at a good pace.

Victoria M. Walker's image

About Victoria M. Walker

Victoria holds a B.A. in Broadcast Journalism from the Howard University School of Communications and is an award-winning journalist, travel reporter, and the founder of the “Carrying On with Victoria M. Walker” newsletter.

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