Privacy Policy
SEE TOP CREDIT CARD OFFERS
Top Partner Offers
Platinum Card® from American Express
Apply Now(at Amex's secure site)The Business Platinum Card® from American Express
Apply Now(at Amex's secure site)Privacy Policy of Upgraded Points, LLC.
This Privacy Policy shall be effective as of February 19, 2026.
We at Upgraded Points, LLC, a Texas limited liability company (“Upgraded Points”, “we” “us” or “our”) respect and protect the privacy of visitors or users (“you,” “your” or “customer”) of our website and services. We respect and value the privacy of our customers and have developed this Privacy Policy to demonstrate our commitment to protecting your privacy. This Privacy Policy applies to and describes our information handling practices when you access our website or any other websites, applications, widgets, email notifications and other mediums, or portions of such mediums (collectively, the “Site(s)”), through which you have accessed this Privacy Policy (referred to collectively hereinafter as “Services”).
These Sites are for a general audience, and we do not knowingly collect personal, or other information from children under the age of 18. If you are under the age of 18, please do not use our Sites and Services. If we suspect that information provided to us is, in fact, Personal Information (as defined below) of an individual younger than 18 years of age, such information will be deleted, aggregated, or anonymized as soon as possible. Please notify us if you know of any individuals under the age of 18 using our Sites and Services so we can take action to prevent them from accessing our Sites and Services.
1. Acceptance of Terms of Privacy Policy.
Upgraded Points is an online publication focusing on travel and travel rewards including frequent flyer miles, credit card points and other travel loyalty programs. Our Privacy Policy applies to everyone who utilizes our Sites and Services. You agree to this Privacy Policy by accepting Upgraded Points Terms and Conditions and by accessing, browsing, or using our Sites or Services.
Where we require your consent to process your Personal Information, we will ask for your consent to the collection, use, and disclosure of your Personal Information as described further below. We may provide additional “just-in-time” disclosures or information about the data processing practices of specific Services. These notices may supplement or clarify our privacy practices or may provide you with additional choices about how we process your data. If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of our Sites and Services.
2. Types of Information That is Collected.
We collect several types of information about you and when you access our Sites and Services. Our Sites may collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“Personal Information”). Personal Information does not include (i) publicly available information from government records and (ii) deidentified or aggregated consumer information. To access our Sites and Services, we will ask you to provide us with some important information about you. This information is either required by law (e.g., to verify your identity), necessary to provide the requested Services, or is relevant for certain specified purposes, described in greater detail in this Privacy Policy or on our Sites and Services. As we add new features and Services, you may be asked to provide additional information.
Please note that we may not be able to serve you at all, or our Sites or Services may be degraded, if you choose not to share certain information with us.
Information We Collect Directly From You. We collect information directly from you including without limitation:
- Identifying Information: We collect information that could identify you such as your name, email address, and social media handle.
- Website Visitor Information: When you visit our Sites, we may collect information about your visit, such as your IP address and the pages you view, and when you use our Services, we may collect information about how you interact with those Services.
- Geolocation Information: This includes general information that can help identify your physical location and the general location of your electronic devices. We do not collect precise geolocation information.
- Preference Information: We may collect or infer information about your preferences, characteristics, predispositions, behavior, attitudes, intelligence, abilities, aptitudes, decisions and actions as it relates to your interaction with our Sites, Services and advertisements and travel preferences and desires.
- User-Generated Content Information: We may contain information from any content that you submit to us through our Sites, Services or communications between us.
- Other Information. We may also collect additional information that does not directly identify you but helps us better understand and improve our Sites and Services. This may include demographic information, data about your interactions with our website or other online services, and information about the device or browser you use—such as settings, preferences, and general technical details that do not identify you personally. We may also collect information related to your participation in sweepstakes, contests, or other promotions we offer. Additionally, we may collect other categories of information that do not, on their own, uniquely identify you but may be used in combination with other data to support our business operations and enhance your user experience.
Information We Collect From You Automatically. We collect information about your electronic device’s interactions with our Sites and Services for a variety of purposes. We receive and store certain types of information automatically, such as whenever you interact with the Sites or use the Services. This information helps us address customer support issues, improve the performance of our Sites and Services and provide you with a streamlined and personalized experience. Information collected automatically includes:
- Online Identifiers: Browser fingerprint, operating system, browser name and version, and/or your device IP addresses, device type and unique device identification numbers.
- Usage Data: Authentication data, security questions, click-stream data and other data collected via cookies and similar technologies. For example, we may automatically receive and record the following information on our server logs:
- How you came to and use the Services;
- How your device interacts with our Sites and Services, including pages accessed and links clicked; and
- Device event information (such as crashes, system activity and hardware settings, browser type, browser language, the date and time of your request and referral URL);
- Internet or network activity information; and
- Other technical data collected through cookies, pixel tags and other similar technologies that uniquely identify your browser.
- Social Media Data: Some of our Sites include social media features and links, such as a social bar with icons that link to the Upgraded Points presence on particular sites (for example, the Upgraded Points page on Facebook, X, Instagram and Pinterest). These features may collect your IP address and information on which page you are visiting on our Sites and may set a cookie to enable the feature to function properly. Social media features and widgets either are hosted by another company or are hosted directly on our Sites. Your interactions with these features are governed by the privacy policy of the company providing it.
We may also use identifiers to recognize you when you access our Sites via an external link, such as a link appearing on a third-party site.
Information Collected From Third Parties. Depending on your use of our Sites and Services, and your interactions with us through Social Media Sites (as defined below), we may obtain usage data controlled by third parties (e.g., banner ads clicked), and public data (e.g., online posts on Social Media Sites and your social media handle).
Data Anonymization and Data Aggregation. We may collect and use data we have anonymized and aggregated for any business purpose. Anonymization is a data processing technique that removes or modifies Personal Information so that it cannot be associated with a specific individual. Except for this paragraph, none of the other provisions of this Privacy Policy applies to anonymized or aggregated customer data (i.e., information about our customers that we combine together so that it no longer identifies or references an individual customer). Upgraded Points may use anonymized or aggregate customer data for any business purpose, including without limitation to better understand customer needs and behaviors, improve our Services, conduct business intelligence and marketing, and detect security threats. We may perform our own analytics on anonymized data or enable analytics provided by third parties. Types of data we may anonymize include, transaction data, click-stream data, performance metrics, and fraud indicators. Moreover, should you request that your information be deleted in accordance with the policies set forth more fully below, your information will be anonymized or aggregated, which complies with applicable law regarding deletion of Personal Information.
3. How Information is Collected.
We collect information from you when you enter it or otherwise provide it in connection with your interactions with our Services. This information could be provided via an online form or via other means in which you interact with our Sites and Services.
We collect information from cookies, pixels and other tracking technologies. We use cookies, pixels and similar technologies to record your preferences, track the use of our Sites and collect information. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, and geolocation data. We may combine this automatically collected log information with other information we collect about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of our Sites and Services may not function properly. To learn more about our use of cookies, pixels and other similar technologies, please see our Cookies Policy, which is incorporated herein by reference.
From time to time, we may obtain information about you from third party sources. These sources include without limitation:
- Advertising Networks and Analytics Providers: We work with these providers to provide us with de-identified information about how you found our Sites and Services and how you interact with the Sites and Services.
- Third Party Service Providers and Partners: We may receive Personal Information about you from our third party service providers, marketing partners and those you provide, offer or advertise Third Party Products (as defined below) to consumers through our Sites. Such information is collected and controlled by such third parties in accordance with their privacy and information practices.
- Information You Provide Through Social Media Sites. You can engage with some of our content, services and other offerings on or through third party communities, forums, social media sites, platforms, services, plug-ins, and applications, and other public online sources (collectively, the “Social Media Sites”). When you link to or interact with our Sites, content, or other offerings through Social Media Sites, you may allow us to receive certain information from your social media account (e.g., name, user ID, email address, profile photo, photos and videos, gender, birthday, location, your friends and their contact details, people you follow and/or who follow you, posts, ‘likes’, or other user-generated content). We may also receive Personal Information from your interaction with our content (e.g., content viewed, your comments made, and information about advertisements you have been shown or have clicked on). While we may have access to this information when you interact with us through Social Media Sites, we do not necessarily collect, store, or maintain all such information. Our use of any Personal Information we do receive from Social Media Sites is governed by this Privacy Policy. By interacting with our Services through Social Media Sites, you acknowledge and consent to our use of information made available to us in accordance with your settings on those platforms and this Privacy Policy.
4. How Your Information is Used.
We may use collected Personal Information to:
- Deliver the products and Services you requested;
- Improve customer service;
- Improve our Sites and Services;
- Carry out analysis and market research;
- Personalize your user experience;
- Respond to calls and messages from you;
- Communicate with you about our Services or Third Party Products that may be of interest to you by email, Social Media Sites, and other notifications where you agree;
- Direct you to websites, widgets, an applications of our marketing and Third Party Product partners;
- Complete data rights requests you have made;
- Target advertising to you, on our Sites and other websites, based on data we have collected or created;
- Enable you to use social sharing tools;
- Manage our business and track sales to get paid by our marketing and Third Party Product partners;
- Administer a contest, sweepstake, promotion or survey;
- Prevent fraud and to secure our business;
- Create reports for internal or external purposes;
- Audit our business and processes;
- Comply with the law, requests or orders from law enforcement, or any legal process;
- Protect the interests of our business and those of our partners and customers; and
- Execute such other purposes not described in this Privacy Policy but which you have consented to and as otherwise permitted by law.
5. Disclosure of Consumer Information to Third Parties.
We may disclose your Personal Information to a third party as described below and in this Privacy Policy, and as permitted by applicable law.
Disclosure By Law: You acknowledge and agree that we may disclose information you provide if required to do so by law, at the request of a third party, or if we, in our sole discretion, believe that disclosure is reasonable to (1) comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law) and (2) protect or defend Upgraded Points, or a third party´s, rights or property. The types of Personal Information that we may disclose to third parties by law include Identifying Information, Website Visitor Information, Geolocation Information, Preference Information, User-Generated Content Information, and Other Information.
Lenders and Financial and Reward Partners. You may choose to apply for, receive information about, or participate in credit card, rewards program, or other products and service referenced on our Sites (“Third Party Products”) that are provided or powered by a third party, such as lenders and/or financial and reward partners within our network. As further described below under the section entitled “Information Collected by Advertising Partners and Third Party Websites,” by clicking on a link on our Sites for a Third Party Product, you signify your agreement, consent, and acknowledgment that any information you provide after clicking such link will be collected and controlled by the third party offering that Third Party Product, in accordance with their own privacy policy and information practices. You should review and contact such third party directly regarding their privacy and information policies. You further acknowledge and agree that we may share your Website Visitor Information, Geolocation Information, Preference Information, Usage Data, Online Identifier Information and Other Information with third parties who are offering Third Party Products on our Sites.
Disclosure to Marketing Partners By Us: You acknowledge and agree that we may share your Website Visitor Information, Geolocation Information, Preference Information, and Other Information to our marketing partners. By using our Sites and Services and accepting the Terms and Conditions, you agree to receive various marketing materials from our third party marketing partners, including potential lenders, financial and reward partners, and service providers. We are not responsible for the material or communications of the third parties or their actions.
If you do not wish to receive offers from our marketing partners, you can change unsubscribe to our email newsletter, manage your cookie preference by clicking the “Click For Cookie Preferences” link on our footer, or opt-out of the sharing of your personal information by clicking on the “Do Not Sell or Share My Personal Information” link on our footer.
Service Providers. We disclose your Personal Information with service providers under contract who help with parts of our business operations. Our contracts require these service providers to only use your information in connection with the services they perform for us and prohibit them from selling your information to anyone else. The types of Personal Information that we may disclose to our service providers include Identifying Information, Website Visitor Information, Geolocation Information, Preference Information, User-Generated Content Information, and Other Information. Examples of the types of service providers we may share Personal Information with (other than those mentioned above) include without limitation:
- Network infrastructure
- Cloud storage
- Transaction monitoring
- Security
- Customer support
- Internet (e.g., ISPs)
- Data analytics
- Information Technology
- Email Newsletter Service Provider
- Web manager
- Contest and Sweepstake Administrator Provider
Professionals. We disclose your Personal Information with our professional advisors or auditors who provide banking, legal, compliance, insurance, accounting, or other consulting services in order to complete third party financial, technical, compliance and legal audits of our operations or otherwise comply with our legal obligations. The types of Personal Information that we may disclose to professionals include Identifying Information, Website Visitor Information, Geolocation Information, Preference Information, User-Generated Content Information, and Other Information.
Social Networks. We may obtain your Personal Information from Social Media Sites if you interact with us on our social media accounts, platforms and networks, and may share or repost any posts or content that you have tagged us on or relate to our Services in our own social media accounts, website or other marketing material. The types of Personal Information that we may disclose through or from social networks include Identifying Information, Preference Information, User-Generated Content Information, and Other Information.
Public Forums. When you choose to share your own information on a publicly accessible area of our Sites, such as any section where you can publicly submit questions, comments or other User-Generated Content Information to us or our third-party partners, that information may be available to anyone who is able to access that content, including other Upgraded Points users.
Third Parties in Connection with a Merger, Acquisition or Other Business Transaction. We may share Personal Information if we are involved in a merger, acquisition, sale of all or a portion of its assets, financings, joint ventures, reorganization, dissolution, liquidation, or other event where we sell or transfer all or a portion of our business assets or equity. We will not provide you with notice before disclosure in such cases. The types of Personal Information that we may disclose to third parties by law include Identifying Information, Website Visitor Information, Geolocation Information, Preference Information, User-Generated Content Information, and Other Information.
Miscellaneous. We may disclose your Personal Information to other third parties for any purpose with which you consent. We will share only the types and amount of Personal Information reasonably necessary to fulfill the specific purpose for which you provided that consent.
6. Updating, Accessing, Retaining, and Deleting Your Information.
In general, we retain Personal Information as long as reasonably needed to achieve the purposes outlined in this Privacy Policy or as otherwise set forth on our Sites. There are many factors that we use to determine how long Personal Information is retained, such as:
- the purposes for which the Personal Information was collected, including to provide our products and Services;
- any legal, regulatory or professional requirements that apply to your Personal Information; and
- whether your Personal Information may be relevant to us in protecting our own rights (e.g., applicable statute of limitation periods).
Information collected via technical means such as cookies, web page counters and other analytics tools is kept until otherwise deleted according to our data retention policies.
7. Information Collected by Advertising Partners and Third Party Websites.
Our Services contain links to several third-party websites, software, or applications NOT owned or controlled by Upgraded Points, and this Privacy Policy does not apply to such websites, software, or applications or the use of any data by such websites, software, or applications. Should you decide to navigate to any websites, software, or application or webpages external to our websites, you do so entirely at your own risk. We are not responsible for the actions, privacy, security, or content of such third-party websites, software, and applications. If you are asked to provide information on one of these websites, software, and applications, we encourage you to carefully review their privacy policy before sharing your information.
Further, you may choose to enroll in, apply for, receive, or participate in certain Third Party Products that are provided or “powered” by a third-party, by clicking or accessing certain links available on our Sites. When you provide data, information, or content in order to apply for, receive or otherwise participate in any Third-Party Products, you hereby consent to the relevant third-party’s collection and processing of such data, information and content to enable them to provide the Third-Party Products to you. Any Personal Information you provide after clicking a link that takes you to a Third-Party Product is controlled solely by the third party offering that Third-Party Product, and Upgraded Points does not collect or have access to that information other than limited information related to your interaction with that third party, such as your IP address and confirmation that a purchase or application for the Third-Party Product was completed through our referral link.
YOU ACKNOWLEDGE THAT UPGRADED POINTS DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR WHAT THIRD-PARTIES DO IN CONNECTION WITH THEIR WEBSITES, SOFTWARE OR APPLICATION, OR HOW THEY HANDLE YOUR PERSONAL INFORMATION. PLEASE EXERCISE CAUTION AND CONSULT THE PRIVACY POLICIES POSTED ON EACH THIRD-PARTY WEBSITE OR APPLICATION FOR FURTHER INFORMATION.
8. Our Use of Artificial Intelligence.
We use artificial intelligence and machine learning for various purposes to deliver and improve our Sites and Services. We may use your Personal Information for the following types of purposes and activities:
- To build, train, and augment models which help us understand your likely interests and those of other consumers.
- To enhance your experience while using our Services such as determining the sort order of content and offers you see and to summarize content and offers on our Services.
- To interact with you, answer your questions and help you through our chatbot(s) and virtual agent(s)/assistant(s).
- To personalize your experience on our Sites such as suggesting personalized content, products and offers, providing destinations and activity recommendations based on your searches, profile and/or preferences, and any other customizations we may make available based on your interactions with us.
- To screen the reviews and feedback you share with us.
- To keep our Services safe by preventing and detecting dangerous activity, including any breach of our terms and conditions or other fraudulent activities. To detect anomalies, for example, finding elements that don’t match an existing trend and any other uses that maintain and improve our security program.
- To improve our efficiency and productivity, for example, tools that create summaries/documentation from existing files.
- To analyze and help resolve claims and complaints.
We do not engage in automated decision making that involves a decision with legal or similarly significant effects solely based on automated processing of Personal Information.
9. Security.
We have taken steps to protect your Personal Information in a commercially reasonable manner. We have extensive security measures in place to protect the loss, misuse and alteration of the information stored in our database. These measures include the use of industry standard encryption methods and administrative access to site data, as well as other proprietary security measures which are applied to all repositories and transfers of user information. We will exercise reasonable care in providing secure transmission of information between your computer and our servers, but given that no information transmitted over the Internet can be guaranteed 100% secure, we cannot ensure or warrant the security of any information transmitted to us over the Internet and hence accept no liability for any unintentional disclosure. For further information, please see our Terms and Conditions.
In the event there is a data breach at Upgraded Points, Upgraded Points will notify you as soon as reasonably practicable. We will notify you that a breach occurred, and any additional information needed to fulfill our obligation with breach notification laws and regulations.
10. Choice/Opt-Out of Marketing Emails.
You may choose to discontinue your use of our Sites and Services at any time. If you elect to receive our marketing emails, you may choose to stop receiving such emails at any time by following the unsubscribe instructions included in those emails or by contacting us at mail@upgradedpoints.com. You can choose not to provide us with certain information, but this will likely result in the inability to use certain features of the Sites and to obtain the Services you are seeking. Certain federal and state regulations require that we maintain a record of your information for certain periods of time. Due to these regulations, we may be unable to completely delete your information from our database until the time requirements of these regulations have expired.
11. International Data Transfers.
Our Sites are controlled and operated by us from the United States and is not intended to subject us to the laws or jurisdiction of any state, country, or territory other than that of the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and, by using our Sites, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.
IF YOU ARE A USER ACCESSING OUR SITES FROM ANY OTHER COUNTRY WITH LAWS OR REGULATIONS GOVERNING PERSONAL INFORMATION COLLECTION, USE AND DISCLOSURE THAT DIFFER FROM THE LAWS OF THE UNITED STATES, PLEASE BE ADVISED THAT THROUGH YOUR CONTINUED USE OF OUR SITES, YOU ARE TRANSMITTING YOUR PERSONAL INFORMATION TO THE UNITED STATES AND YOU CONSENT TO THAT TRANSMISSION. ADDITIONALLY, YOU UNDERSTAND THAT YOUR PERSONAL INFORMATION MAY BE TRANSMITTED TO AND PROCESSED IN COUNTRIES (INCLUDING THE UNITED STATES) WHERE LAWS REGARDING PROCESSING PERSONAL INFORMATION MAY BE LESS STRINGENT THAN IN YOUR COUNTRY.
12. Privacy Rights.
You may be able to exercise certain rights regarding your Personal Information depending on the applicable state and federal laws. Depending on applicable law where you reside, you may be able to assert certain rights related to your Personal Information identified below. If any of the rights listed below are not provided under law for your operating entity or jurisdiction, Upgraded Points has absolute discretion in providing you with those rights. Your rights to Personal Information are not absolute. Depending upon the applicable law, access may be denied: (a) when denial of access is required or authorized by law; (b) if you are a resident of a state that does not provide for this right; (c) when granting access would have a negative impact on another’s privacy; (d) to protect our rights and properties; or (e) where the request is frivolous or vexatious, or for other reasons.
13. Special Notice to Residents of the European Economic Area (EEA), United Kingdom (UK) and Canada
Your Rights. In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include:
- Access and Portability. You may request that we provide you a copy of your Personal Information held by us. This information will be provided without undue delay subject to a potential fee associated with the gathering of the information (as permitted by law), unless such provision adversely affects the rights and freedoms of others. In certain circumstances, you may request to receive your Personal Information in a structured, commonly used and machine-readable format, and to have us transfer your Personal Information directly to another data controller.
- Rectification or Erasure. You have the right to request that we correct any information you believe is inaccurate. You also have the right to request we complete information you believe is incomplete. You may have the right to request that we erase your Personal Information, under certain conditions.
- Withdraw Consent. To the extent the processing of your Personal Information is based on your consent, you may withdraw your consent at any time. Your withdrawal will not affect the lawfulness of Upgraded Points processing based on consent before your withdrawal.
- Restriction of Processing. In some jurisdictions, applicable law may give you the right to restrict or object to us processing your Personal Information under certain circumstances. We may continue to process your Personal Information if it is necessary for the defense of legal claims, or for any other exceptions permitted by applicable law.
Legal Basis. Data protection laws in the EEA and UK require a “lawful basis” for processing “personal data” (as defined by GDPR). Our legal basis to process your personal data, includes without limitation:
- Necessity. We will process your personal data as necessary to perform our responsibilities under our contact with you (e.g., processing your requests for information regarding our Services);
- Legitimate Interest. We will process your personal data when we have a legitimate interest in processing your personal data and these interests are not overridden by your rights and interests (e.g., communicating with you regarding changes to our Services or Privacy Policy);
- Consent. If you provide us with your consent to perform a specific processing activity, we will process your personal data to perform such activity (e.g., sending you marketing emails if you have signed up to be part of our newsletter); and
- Legal Obligation. In some cases, we will process your personal data as necessary for compliance with our legal obligations (e.g., responding to a court order).
How to Make a Privacy Request. You can make privacy rights requests relating to your Personal Information by contacting our Privacy Officer at mail@upgradedpoints.com. When we receive an individual rights request via other intake methods, we may take steps to verify your identity before complying with the request to protect your privacy and security.
How to Lodge a Complaint. You have the right to file a complaint regarding your Personal Information with a data protection authority if you believe that the use or handling of your Personal Information does not comply with legal requirements. We would, however, appreciate the opportunity to address your concerns before you approach a data protection authority, and would welcome you directing an inquiry first to us by contacting at mail@upgradedpoints.com.
If you are located in the EEA or UK and you believe we are unlawfully processing your Personal Information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
If you are located in Canada, you may contact the Office of the Privacy Commissioner of Canada.
14. Special Notice to Certain Residents in the United States.
This section applies to the Personal Information of natural residents of California, Virginia, Colorado, Connecticut, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Minnesota, Tennessee, Indiana, Kentucky, Rhode Island, and any other state in the United States which has adopted a comprehensive consumer data privacy law in which Upgraded Points needs to comply (collectively, “Certain US States”).
Your Rights. Subject to applicable laws in the jurisdiction in which you reside, if you are a natural resident of Certain US States, you may have the following rights concerning your Personal Information processed by Upgraded Points:
- Know: You have the right to know (i) the categories of Personal Information we have collected about you in the last 12 months; (ii) the categories of sources for the Personal Information we have collected about you in the last 12 months; (iii) our business or commercial purpose for collecting that Personal Information; (iv) the categories of third parties with whom we share that Personal Information; and (v) the specific pieces of Personal Information we collected about you. If we disclosed your Personal Information to a third party for a business purpose, you have the right to request that we identify the categories of Personal Information disclosed and the categories of recipients who received that information.
- Deletion: You have the right to request that Upgraded Points delete your Personal Information, and Upgraded Points will delete such Personal Information unless it is reasonably necessary for Upgraded Points to maintain your Personal Information in accordance with applicable law.
- Correction: You have the right to request that Upgraded Points correct inaccurate Personal Information that we maintain about you, taking into account the nature of the Personal Information and the purpose of processing such information.
- Access: You have the right to request to access or obtain a copy of the Personal Information that Upgraded Points holds about you
- Non-discrimination: Upgraded Points will not discriminate against a consumer because the consumer exercised any of the consumer’s rights under applicable laws.
Exercising Your Rights. Residents of Certain US States may exercise the rights described above by submitting a verifiable consumer request by following the directions set forth in the section entitled “Contact Information” below.
You are permitted to designate an authorized agent to submit a request for information or deletion on your behalf. The authorized agent may be a natural person or a business entity registered with the Secretary of State of the state that you reside in, and you have authorized to act on your behalf. All requests from an authorized agent must be accompanied by a signed written statement from you which includes your clear authorization and permission for such agent to submit the request under your behalf or power of attorney that complies with applicable law. We may also follow up with you to verify your identity before processing the authorized agent’s request.
Verifying Your Identity If You Submit Data Requests. If you choose to contact us directly via the designated methods described above to exercise your rights relating to your Personal Information, you will need to:
- Provide enough information for us to reasonably identify you (e.g., your full name and other identifying information that you have provided us or reasonably believe we have); and
- Describe your request with sufficient detail to allow us to properly process and respond to your request.
You acknowledge that we may not be obligated to process your requests if we cannot verify that the person making the request is the person about whom we collected information of or is someone authorized to act on such person’s behalf.
Any Personal Information we collect from you in order to verify your identity in connection with your request will be used solely for the purposes of verification.
Categories of Personal Information We Collect. For detailed information on the categories of Personal Information that we collect for the past 12 months, please refer to the section entitled “Types of Information That is Collected.”
Purposes for Processing Personal Information. For detailed information regarding the specific purposes that we use your Personal Information, please refer to the section entitled “How Your Information is Used.”
Sharing of Personal Data with Third Parties. For detailed information on the categories of third parties to whom we may share and disclose your Personal Information and the purposes for which we share such information, please refer to the section entitled “Disclosure of Consumer Information to Third Parties.”
Notice of Right to Opt-Out of Sale/Sharing. Our use of certain third-party analytic and functionality tools, including those relating to analytics and advertising, and our interactions with Third Party Product providers, marketing consultants and advertising platforms, may be considered a “sale” or “sharing” of Personal Information under the privacy laws of Certain US States. You may have the right to direct us not to sell or share your Personal Information with third parties for cross-contextual advertising purposes.
To exercise this right, please click on the “Do Not Sell or Share My Personal Information” link which can also be found in the footer of our website and indicate your preference. You can also contact us by following the directions set forth in the section entitled “Contact Information” below. If you are a resident of Certain US States whose privacy laws require businesses to recognize opt-out preferences signals, you may also opt out of the selling and sharing of your Personal Information by broadcasting such signals, such as the Global Privacy Control (“GPC”) (on the browsers and/or browser extensions that support such a signal). To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, please note that you must enable it separately for each supported browser or browser extension you use.
The categories of Personal Information that may be involved in disclosures that could be considered “sale”/“sharing” include Identifying Information, Website Visitor Information, Geolocation Information, Preference Information, User Generated Content Information, Other Information, Online Identifiers, Usage Data and Social Media Data (as such terms are further described in the section entitled “Types of Information That is Collected”). Categories of third parties to whom Personal Information was disclosed to that may be considered a “sale”/“share” of Personal Information include without limitation: Lenders and Financial and Reward Partners, Marketing Partners, Service Providers, Social Networks, Professionals, Third Parties in Connection with a Merger, Acquisition or Other Business Transaction, and Miscellaneous, as such terms are further described in the section entitled “Disclosure of Consumer Information to Third Parties.”
We do not process Personal Information for the purpose of profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers. If we later decide to use your Personal Information for automated decision-making and profile purposes, we will inform you of such decision prior to such use and will provide you with an opportunity to exercise your right to opt out of such use.
Notice of Financial Incentive. You may voluntarily subscribe to our email newsletter so we can send you emails relating to the latest travel tips, news updates, flight and hotel deal alerts, and other content that we reasonably believe you may be interested in. By joining our newsletter, you will be required to provide us with Identifying Information, such as your name and email address. Our emails may also contain cookies and other tracking technologies that help us deliver these communications, understand engagement, and evaluate the effectiveness of our marketing efforts. Because our email newsletter program involves the collection of Personal Information and offering of certain benefits, they might be interpreted as a “financial incentive”, “bona fide loyalty program” or “rewards program” under some laws of Certain US States. We value the Personal Information collected through this program based on a variety of factors, including the costs associated with providing and operating the newsletter, the benefits offered to participants, and the value we anticipate from engaging with subscribers. You may opt in by submitting your information through our sign-up forms, and you may withdraw at any time, without charge, by using the unsubscribe link in our emails, adjusting your communication preferences, or contacting us as described in the “Contact Information” section of this Privacy Policy.
Direct Marketing and Do Not Track Signals. Under California’s “Shine the Light” law, California residents may request and obtain a notice once a year about the Personal Information we shared with other businesses for their own direct marketing purposes. Such a notice will include a list of the categories of Personal Information that were shared (if any) and the names and addresses of all third parties with which the Personal Information was shared (if any). The notice will cover the preceding calendar year. To obtain such a notice, please contact us as described below. In addition, under this law you are entitled to be advised how we handle “Do Not Track” browser signals. We do not personally track users of our website over time and across third party websites to provide targeted advertising and therefore do not respond to Do Not Track (DNT) signals.
15. Special Notice to Nevada Residents. Nevada law (SB 220) requires website operators to provide a way for Nevada consumers to opt-out of the sale of certain information that the website operator may collect about them. If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. You can exercise this right by clicking on the “Do Not Sell or Share My Personal Information” link which can also be found in the footer of our website and indicate your preference or contacting us by email. If you have any questions, please contact us as set forth in the section entitled “Contact Information” below.
16. Notification of Privacy Policy Changes. We reserve the right to update this Privacy Policy and will notify you if we do so; however, we encourage you to regularly review this Privacy Policy for the latest information. We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we may notify you by email or by means of a notice on our Sites. We encourage you to periodically review this page for the latest information on our Privacy Policy. When we make changes to this Privacy Policy we will revise the revision date at the top of the Privacy Policy.
17. Contact Information.
1155 Barton Springs Rd
Austin, Texas 78704
Email: mail@upgradedpoints.com
(214) 646-8866



