How should you contact airline customer support if you're hearing or speech impaired?

If you’re hearing or speech impaired, many airlines may have a dedicated line, or extension that you can dial to receive the assistance you need. Additionally, you could dial 711 for TTY or contact the airline via email depending on how pressing your question is.

How do I speak to a person at American Airlines?

You can speak to American Airlines reservations by dialing 1-800-433-7300.

How do I speak to a Delta representative?

Delta’s reservation department can be contacted at 1-800-221-1212.

Who can I call to book a flight?

Most airlines themselves have reservation departments, and this is usually the best place to start if you need to purchase an airline ticket.

Extensive List of Airline Phone Numbers [2022]

It’s often unusually difficult to track down phone numbers for specific airline departments. Sifting through page after page of web information and attempting to find the right contact can be frustrating, not to mention a waste of time.

That’s why Upgraded Points has done the tedious research for you.

We’ve listed the most useful U.S.-based numbers (at least those that the airlines publicize) for many of the major airlines below. Additionally, we’ve added some general resources at the end of the post, so be sure to check them out.

Aeromexico

Main Line (Customer Service / Reservations): 1-800-237-6639
Reward Program Customer Service (Dedicated Line): 1-855-412-2650
Group Reservations (Dedicated Line): 1-800-800-9999
Hearing & Speech Impaired (TTY / TDD): 1-800-778-4838 (voice) / 1-888-534-3072 (TTY)
Special Assistance: email [email protected]
Central Baggage Services: email [email protected]
Lost & Found: lost onboard/ lounge, email: [email protected]
Lounge/Club Information: Salones Premier / SkyTeam lounges
Online Web Support: none

Air Canada

Main Line (Customer Service / Reservations): 1-888-247-2262
Reward Program Customer Service (Dedicated Line): 1-800-361 5373
Group Reservations (Dedicated Line): 1-800-361-7585 or email: [email protected]
Hearing & Speech Impaired (TTY / TDD): Dial 711 then 1-833-984-0896 (TTY) / 1-833-984-2045 (video relay)
Special Assistance: 1-800-667-4732 or email: [email protected]
Central Baggage Services: 1-888-689-2247
Lost & Found: 1-888-689-2247 (for bags); other items: contact form
Lounge / Club Information: none
Online Web Support: 1-844-347-4268

Air France

Main Line (Customer Service / Reservations): 1-800-237-2747
Reward Program Customer Service (Dedicated Line): 1-800-375-8723
Group Reservations (Dedicated Line): transfer to group sales at Delta: 1-800-532-4777
Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711 and contact Saphir: 1-800-210-6508
Special Assistance: 1-800-210-6508
Central Baggage Services: 1-800-873-2247
Lost & Found: lost onboard/ lounge: email [email protected]
Lounge / Club Information: none
Online Web Support: 1-800-992-3932

Alaska Airlines

Main Line (Customer Service / Reservations): 1-800-654-5669
Reward Program Customer Service (Dedicated Line): no dedicated line, dial 1-800-654-5669
Group Reservations (Dedicated Line): 1-800-445-4435
Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
Special Assistance: 1-800-503-0101
Central Baggage Services: 1-877-815-8253
Lost & Found: online form
Lounge / Club Information: 1-800-654-5669
Online Web Support: none

Allegiant Air

Main Line (Customer Service / Reservations): 1-702-505-8888
Reward Program Customer Service (Dedicated Line): 1-702-800-2088 for myAllegiant Member Services
Group Reservations (Dedicated Line): No dedicated number; [email protected]
Hearing & Speech Impaired (TTY / TDD): 1-702-430-3283
Special Assistance: mention upon main line contact
Central Baggage Services: 1-866-719-3910
Lost & Found: 1-866-719-3910
Lounge / Club Information: none
Weather Advisories: 1-702-719-8111
Online Web Support: none

American Airlines

Main Line (Customer Service / Reservations): 1-800-433-7300
Reward Program Customer Service (Dedicated Line): 1-800-882-8880
American Airlines Executive Platinum: 1-800-843-6200
Group Reservations (Dedicated Line): 1-800-433-1790
Hearing & Speech Impaired (TTY / TDD): 1-800-543-1586
Special Assistance: mention upon main line contact
Central Baggage Services: 1-800-535-5225
Lost & Found: online form
Lounge / Club Information: 1-800-237-7971
Online Web Support: 1-800-222-2377

ANA (All Nippon Airways)

Main Line (Customer Service / Reservations): 1-800-235-9262
Reward Program Customer Service (Dedicated Line): No number; email [email protected]
Group Reservations (Dedicated Line): none
Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
Special Assistance (Dedicated Line): 1-800-262-2230
Central Baggage Services: contact airport-specific ANA baggage office
Lost & Found: contact airport-specific ANA baggage office
Lounge / Club Information: none
Online Web Support: none

Avianca

Main Line (Customer Service / Reservations): 1-800-284-2622
Reward Program Customer Service (Dedicated Line): none
Group Reservations (Dedicated Line): none
Hearing & Speech Impaired (TTY / TDD): 1-866-998-3357
Special Assistance: Main number or email: [email protected]
Central Baggage Services: 1-800-095-8722
Lost & Found: 1-800-095-8722
Lounge / Club Information: none
Online Web Support: none

British Airways

Main Line (Customer Service / Reservations): 1-800-247-9297
Reward Program Customer Service (Dedicated Line): 1-800-452-1201
Group Reservations (Dedicated Line): 1-844-209-1281 or email [email protected]
Hearing & Speech Impaired (TTY / TDD): 1-866-393-0961
Special Assistance: mention upon main line contact
Central Baggage Services: 1-800-828-8144
Lost & Found: contact airport-specific BA baggage office
Lounge / Club Information: none
Online Web Support: 1-800-403-0882

Cathay Pacific

Main Line (Customer Service / Reservations): 1-800-233-2742
Reward Program Customer Service (Dedicated Line):
- Asia Miles: 1-866-892-2598
- MP Green, Silver & Gold: 1-855-781-7104
- MP Diamond: 1-855-449-7488
Group Reservations (Dedicated Line): none
Hearing & Speech Impaired (TTY / TDD): 1-877-609-2233
Special Assistance: mention upon main line contact
Central Baggage Services: contact airport-specific Cathay Pacific baggage offices
Lost & Found: contact airport-specific Cathay baggage office
Lounge / Club Information: none
Online Web Support: none

Delta Air Lines

Main Line (Customer Service / Reservations): 1-800-221-1212
Reward Program Customer Service (Dedicated Line): 1-800-323-2323
Group Reservations (Dedicated Line): 1-800-532-4777
Hearing & Speech Impaired (TTY / TDD): 1-800-831-4488
Special Assistance: 1-800-984-8935
Central Baggage Services: 1-800-325-8224
Lost & Found: 1-800-325-8224
Lounge / Club Information: none
Online Web Support: 1-800-455-2720

EL AL

Main Line (Customer Service / Reservations): 1-800-223-6700
Reward Program Customer Service (Dedicated Line): none
Group Reservations (Dedicated Line): none
Hearing & Speech Impaired (TTY / TDD): 1-800-778-4838 (voice) or 1-800-455-9880 (TTY)
Special Assistance: mention upon main line contact
Central Baggage Services: 1-800-223-6700 then prompts 1, 4, 3
Lost & Found: 1-800-223-6700 then prompts 1, 4, 3
Lounge / Club Information: none
Online Web Support: none

Emirates

Main Line (Customer Service / Reservations): 1-800-777-3999
Reward Program Customer Service (Dedicated Line): none
Group Reservations (Dedicated Line): none
Hearing & Speech Impaired (TTY / TDD): 1-888-320-1576
Special Assistance: mention upon main line contact
Central Baggage Services: contact airport-specific Emirates baggage office
Lost & Found: contact airport-specific lost property office
Lounge / Club Information: none
Online Web Support: none

Etihad Airways

Main Line (Customer Service / Reservations): 1-877-690-0767
Reward Program Customer Service (Dedicated Line): none
Group Reservations (Dedicated Line): none
Hearing & Speech Impaired (TTY / TDD): 1-855-418-3280
Special Assistance: mention upon main line contact
Central Baggage Services: contact main line
Lost & Found: contact main line
Lounge / Club Information: none
Online Web Support: none

Frontier Airlines

Main Line (Customer Service / Reservations): 1-602-333-5925
Reward Program Customer Service (Dedicated Line): none
Group Reservations (Dedicated Line): 1-888-601-4296
Hearing & Speech Impaired (TTY / TDD): 1-801-401-9001
Special Assistance: mention upon main line contact
Central Baggage Services: online form
Lost & Found: online form
Lounge / Club Information: none
Online Web Support: none

Hawaiian Airlines

Main Line (Customer Service / Reservations): 1-800-367-5320
Reward Program Customer Service (Dedicated Line): 1-877-426-4537
Group Reservations (Dedicated Line): 1-800-367-8058
Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
Special Assistance: 1-800-367-5320
Central Baggage Services: 1-866-389-6654
Lost & Found: 1-866-389-6654
Lounge / Club Information: none
Online Web Support: 1-866-586-9419

Iberia

Main Line (Customer Service / Reservations): 1-800-772-4642
Reward Program Customer Service (Dedicated Line): none
Group Reservations (Dedicated Line): 1-844-209-1281
Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
Special Assistance: mention upon main line contact
Central Baggage Services: contact main line
Lost & Found: online form
Lounge / Club Information: none
Online Web Support: none

ITA Airways

Main Line (Customer Service / Reservations): 1-800-223-5730
Reward Program Customer Service (Dedicated Line): none
Group Reservations (Dedicated Line): 1-800-925-4825
Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
Special Assistance: mention upon main line contact
Central Baggage Services: 1-800-905-9992
Lost & Found: 1-800-905-9992
Lounge / Club Information: none
Online Web Support: 1-800-223-5730

Japan Airlines

Main Line (Customer Service / Reservations): 1-800-525-3663
Reward Program Customer Service (Dedicated Line): none
Group Reservations (Dedicated Line): none
Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
Special Assistance: mention upon main line contact
Central Baggage Services: contact airport-specific JAL baggage office
Lost & Found: contact main line
Lounge / Club Information: none
Online Web Support: none

JetBlue Airways

Main Line (Customer Service / Reservations): 1-800-538-2583
Reward Program Customer Service (Dedicated Line): none
Group Reservations (Dedicated Line): 1-800-538-2583, option 2
Hearing & Speech Impaired (TTY / TDD): 1-800-336-5530
Special Assistance: 1-855-ADA-LINE (232-5463)
Central Baggage Services: 1-866-538-5438
Lost & Found: 1-866-538-5438
Lounge / Club Information: none
Online Web Support: none

KLM

Main Line (Customer Service / Reservations): 1-800-618-0104
Reward Program Customer Service (Dedicated Line): 1-800-375-8723
Group Reservations (Dedicated Line): transfer to group sales at Delta: 1-800-532-4777
Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711 and contact Saphir: 1-800-210-6508
Special Assistance: 1-844-797-7723 (KLM Cares)
Central Baggage Services: 1-877-477-5134
Lost & Found: Contact the local KLM staff at that airport
Lounge / Club Information: none
Online Web Support: none

Korean Air

Main Line (Customer Service / Reservations): 1-800-438-5000
Reward Program Customer Service (Dedicated Line): none
Group Reservations (Dedicated Line): none
Hearing & Speech Impaired (TTY / TDD): 1-888-898-5525
Special Assistance: mention upon main line contact
Central Baggage Services: contact the airport-specific Korean Air baggage office
Lost & Found: online inquiry
Lounge / Club Information: none
Online Web Support: none

Lufthansa

Main Line (Customer Service / Reservations): 1-800-645-3880
Reward Program Customer Service (Dedicated Line): 1-800-102-5838
Group Reservations (Dedicated Line): none
Hearing & Speech Impaired (TTY / TDD): 1-866-846-4283
Special Assistance: 1-516-296-9580
Central Baggage Services: online form
Lost & Found: online form
Lounge / Club Information: none
Online Web Support: none

Singapore Airlines

Main Line (Customer Service / Reservations): 1-800-742-3333
Reward Program Customer Service (Dedicated Line): 1-312-843-5333
Group Reservations (Dedicated Line): online form
Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
Special Assistance: online form
Central Baggage Services: contact airport-specific Singapore Airlines baggage office
Lost & Found: online inquiry
Lounge / Club Information: none
Online Web Support: none

Southwest Airlines

Main Line (Customer Service / Reservations): 1-800-435-9792
Reward Program Customer Service (Dedicated Line): 1-800-445-5764
Group Reservations (Dedicated Line): 1-800-433-5368
Hearing & Speech Impaired (TTY / TDD): 1-800-535-1305
Special Assistance: mention upon main line contact
Central Baggage Services: 1-888-202-1024
Lost & Found: online form
Lounge / Club Information: none
Online Web Support: none

Spirit Airlines

Main Line (Customer Service / Reservations): 1-855-728-3555
Reward Program Customer Service (Dedicated Line): none
Group Reservations (Dedicated Line): online form
Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
Special Assistance: mention upon main line contact
Central Baggage Services: online form
Lost & Found: contact airport-specific Spirit baggage office
Lounge / Club Information: none
Online Web Support: none

United Airlines

Main Line (Customer Service / Reservations): 1-800-864-8331
Reward Program Customer Service (Dedicated Line): 1-800-421-4655
Group Reservations (Dedicated Line): 1-800-426-1122
Hearing & Speech Impaired (TTY / TDD): 1-800-323-0170
Special Assistance: 1-800-228-2744
Central Baggage Services: 1-800-335-2247
Lost & Found: online form
Lounge / Club Information: email [email protected] or call 1-866-822-5827
Online Web Support: email [email protected] or online form

Virgin Atlantic Airways

Main Line (Customer Service / Reservations): 1-800-862-8621
Reward Program Customer Service (Dedicated Line): 1-800-365-9500
Group Reservations (Dedicated Line): none
Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
Special Assistance: 1-888-747-7474 or contact form
Central Baggage Services: 1-800-880-6253
Lost & Found: 1-800-880-6253
Lounge / Club Information: none
Online Web Support: none

General Tips for Travelers with Disabilities

The Department of Transportation (DOT) has a toll-free hotline for travelers with disabilities: 1-800-778-4838/1-800-455-9880 (TTY/TDD).

Available 9 a.m. to 5 p.m. (EST), Monday through Friday, the hotline aims to:

Provide general information to consumers about the rights of air travelers with disabilities
Respond to requests for printed consumer information
Provide”real-time” assistance for air travelers with time-sensitive disability-related issues

General Baggage Tips

For issues with delayed/lost baggage, it is imperative to speak with a baggage claim assistant prior to leaving your arrival airport. This will ensure a PIR is made (Property Irregularity Report). Without this report, most airlines cannot begin looking for your bag, nor can they be held responsible for the bags in question.

General Lost and Found Tips

If you’ve left something at a TSA Security Checkpoint, try the TSA Hotline phone number: 1-866-289-9673.

AirportLostAndFound.com is a global lost and found cloud database. Their public database claims to feature lost property listings from over 10,000 major airports and airlines around the globe. It’s worth checking out if you’re having difficulties recovering an item through your specific airline.

Final Thoughts

Each airline has a number of different ways you can get in touch — from phone numbers for Reservations to social media channels to Lost and Found. Having these numbers and methods of contact handy will make contacting these airlines a much easier experience, especially when you need help fast.