An experienced points hacker, Erin is Alex’s partner-in-crime and contributes to Upgraded Points with in-depth guides and relationship management. Erin’s work has been cited in multiple major publicat...
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It’s often unusually difficult to track down phone numbers for specific airline departments. Sifting through page after page of web information and attempting to find the right contact can be frustrating, not to mention a waste of time.
That’s why Upgraded Points has done the tedious research for you.
We’ve listed the most useful U.S.-based numbers (at least those that the airlines publicize) for many of the major airlines below. Additionally, we’ve added some general resources at the end of the post, so be sure to check them out.
Aeromexico
- Main Line (Customer Service / Reservations): 1-800-237-6639
- Reward Program Customer Service (Dedicated Line): 1-855-412-2650
- Group Reservations (Dedicated Line): 1-800-800-9999
- Hearing & Speech Impaired (TTY / TDD): 1-800-778-4838 (voice) / 1-888-534-3072 (TTY)
- Special Assistance: email amssrwebcc@aeromexico.com
- Central Baggage Services: email amluggage@aeromexico.com
- Lost & Found: lost onboard/ lounge, email: contactoequipaje@aeromexico.com
- Lounge/Club Information: Salones Premier / SkyTeam lounges
- Online Web Support: none
Air Canada
- Main Line (Customer Service / Reservations): 1-888-247-2262
- Reward Program Customer Service (Dedicated Line): 1-800-361 5373
- Group Reservations (Dedicated Line): 1-800-361-7585 or email: meetings.events@aircanada.ca
- Hearing & Speech Impaired (TTY / TDD): Dial 711 then 1-833-984-0896 (TTY) / 1-833-984-2045 (video relay)
- Special Assistance: 1-800-667-4732 or email: acmedical@aircanada.ca
- Central Baggage Services: 1-888-689-2247
- Lost & Found: 1-888-689-2247 (for bags); other items: contact form
- Lounge / Club Information: none
- Online Web Support: 1-844-347-4268
Air France
- Main Line (Customer Service / Reservations): 1-800-237-2747
- Reward Program Customer Service (Dedicated Line): 1-800-375-8723
- Group Reservations (Dedicated Line): transfer to group sales at Delta: 1-800-532-4777
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711 and contact Saphir: 1-800-210-6508
- Special Assistance: 1-800-210-6508
- Central Baggage Services: 1-800-873-2247
- Lost & Found: lost onboard/ lounge: email mail.objets.trouves@airfrance.fr
- Lounge / Club Information: none
- Online Web Support: 1-800-992-3932
Alaska Airlines
- Main Line (Customer Service / Reservations): 1-800-654-5669
- Reward Program Customer Service (Dedicated Line): no dedicated line, dial 1-800-654-5669
- Group Reservations (Dedicated Line): 1-800-445-4435
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
- Special Assistance: 1-800-503-0101
- Central Baggage Services: 1-877-815-8253
- Lost & Found: online form
- Lounge / Club Information: 1-800-654-5669
- Online Web Support: none
Allegiant Air
- Main Line (Customer Service / Reservations): 1-702-505-8888
- Reward Program Customer Service (Dedicated Line): 1-702-800-2088 for myAllegiant Member Services
- Group Reservations (Dedicated Line): No dedicated number; group.bookings@allegiantair.com
- Hearing & Speech Impaired (TTY / TDD): 1-702-430-3283
- Special Assistance: mention upon main line contact
- Central Baggage Services: 1-866-719-3910
- Lost & Found: 1-866-719-3910
- Lounge / Club Information: none
- Weather Advisories: 1-702-719-8111
- Online Web Support: none
American Airlines
- Main Line (Customer Service / Reservations): 1-800-433-7300
- Reward Program Customer Service (Dedicated Line): 1-800-882-8880
- American Airlines Executive Platinum: 1-800-843-6200
- Group Reservations (Dedicated Line): 1-800-433-1790
- Hearing & Speech Impaired (TTY / TDD): 1-800-543-1586
- Special Assistance: mention upon main line contact
- Central Baggage Services: 1-800-535-5225
- Lost & Found: online form
- Lounge / Club Information: 1-800-237-7971
- Online Web Support: 1-800-222-2377
ANA (All Nippon Airways)
- Main Line (Customer Service / Reservations): 1-800-235-9262
- Reward Program Customer Service (Dedicated Line): No number; email groupdesk@fly-ana.com
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
- Special Assistance (Dedicated Line): 1-800-262-2230
- Central Baggage Services: contact airport-specific ANA baggage office
- Lost & Found: contact airport-specific ANA baggage office
- Lounge / Club Information: none
- Online Web Support: none
Avianca
- Main Line (Customer Service / Reservations): 1-800-284-2622
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): 1-866-998-3357
- Special Assistance: Main number or email: servicios.especiales@avianca.com
- Central Baggage Services: 1-800-095-8722
- Lost & Found: 1-800-095-8722
- Lounge / Club Information: none
- Online Web Support: none
British Airways
- Main Line (Customer Service / Reservations): 1-800-247-9297
- Reward Program Customer Service (Dedicated Line): 1-800-452-1201
- Group Reservations (Dedicated Line): 1-844-209-1281 or email mybooking@ba-groups.com
- Hearing & Speech Impaired (TTY / TDD): 1-866-393-0961
- Special Assistance: mention upon main line contact
- Central Baggage Services: 1-800-828-8144
- Lost & Found: contact airport-specific BA baggage office
- Lounge / Club Information: none
- Online Web Support: 1-800-403-0882
Cathay Pacific
- Main Line (Customer Service / Reservations): 1-800-233-2742
- Reward Program Customer Service (Dedicated Line):
- Asia Miles: 1-866-892-2598
- MP Green, Silver & Gold: 1-855-781-7104
- MP Diamond: 1-855-449-7488
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): 1-877-609-2233
- Special Assistance: mention upon main line contact
- Central Baggage Services: contact airport-specific Cathay Pacific baggage offices
- Lost & Found: contact airport-specific Cathay baggage office
- Lounge / Club Information: none
- Online Web Support: none
Delta Air Lines
- Main Line (Customer Service / Reservations): 1-800-221-1212
- Reward Program Customer Service (Dedicated Line): 1-800-323-2323
- Group Reservations (Dedicated Line): 1-800-532-4777
- Hearing & Speech Impaired (TTY / TDD): 1-800-831-4488
- Special Assistance: 1-800-984-8935
- Central Baggage Services: 1-800-325-8224
- Lost & Found: 1-800-325-8224
- Lounge / Club Information: none
- Online Web Support: 1-800-455-2720
EL AL
- Main Line (Customer Service / Reservations): 1-800-223-6700
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): 1-800-778-4838 (voice) or 1-800-455-9880 (TTY)
- Special Assistance: mention upon main line contact
- Central Baggage Services: 1-800-223-6700 then prompts 1, 4, 3
- Lost & Found: 1-800-223-6700 then prompts 1, 4, 3
- Lounge / Club Information: none
- Online Web Support: none
Emirates
- Main Line (Customer Service / Reservations): 1-800-777-3999
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): 1-888-320-1576
- Special Assistance: mention upon main line contact
- Central Baggage Services: contact airport-specific Emirates baggage office
- Lost & Found: contact airport-specific lost property office
- Lounge / Club Information: none
- Online Web Support: none
Etihad Airways
- Main Line (Customer Service / Reservations): 1-877-690-0767
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): 1-855-418-3280
- Special Assistance: mention upon main line contact
- Central Baggage Services: contact main line
- Lost & Found: contact main line
- Lounge / Club Information: none
- Online Web Support: none
Frontier Airlines
- Main Line (Customer Service / Reservations): 1-602-333-5925
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): 1-888-601-4296
- Hearing & Speech Impaired (TTY / TDD): 1-801-401-9001
- Special Assistance: mention upon main line contact
- Central Baggage Services: online form
- Lost & Found: online form
- Lounge / Club Information: none
- Online Web Support: none
Hawaiian Airlines
- Main Line (Customer Service / Reservations): 1-800-367-5320
- Reward Program Customer Service (Dedicated Line): 1-877-426-4537
- Group Reservations (Dedicated Line): 1-800-367-8058
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
- Special Assistance: 1-800-367-5320
- Central Baggage Services: 1-866-389-6654
- Lost & Found: 1-866-389-6654
- Lounge / Club Information: none
- Online Web Support: 1-866-586-9419
Iberia
- Main Line (Customer Service / Reservations): 1-800-772-4642
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): 1-844-209-1281
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
- Special Assistance: mention upon main line contact
- Central Baggage Services: contact main line
- Lost & Found: online form
- Lounge / Club Information: none
- Online Web Support: none
ITA Airways
- Main Line (Customer Service / Reservations): 1-800-223-5730
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): 1-800-925-4825
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
- Special Assistance: mention upon main line contact
- Central Baggage Services: 1-800-905-9992
- Lost & Found: 1-800-905-9992
- Lounge / Club Information: none
- Online Web Support: 1-800-223-5730
Japan Airlines
- Main Line (Customer Service / Reservations): 1-800-525-3663
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
- Special Assistance: mention upon main line contact
- Central Baggage Services: contact airport-specific JAL baggage office
- Lost & Found: contact main line
- Lounge / Club Information: none
- Online Web Support: none
JetBlue Airways
- Main Line (Customer Service / Reservations): 1-800-538-2583
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): 1-800-538-2583, option 2
- Hearing & Speech Impaired (TTY / TDD): 1-800-336-5530
- Special Assistance: 1-855-ADA-LINE (232-5463)
- Central Baggage Services: 1-866-538-5438
- Lost & Found: 1-866-538-5438
- Lounge / Club Information: none
- Online Web Support: none
KLM
- Main Line (Customer Service / Reservations): 1-800-618-0104
- Reward Program Customer Service (Dedicated Line): 1-800-375-8723
- Group Reservations (Dedicated Line): transfer to group sales at Delta: 1-800-532-4777
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711 and contact Saphir: 1-800-210-6508
- Special Assistance: 1-844-797-7723 (KLM Cares)
- Central Baggage Services: 1-877-477-5134
- Lost & Found: Contact the local KLM staff at that airport
- Lounge / Club Information: none
- Online Web Support: none
Korean Air
- Main Line (Customer Service / Reservations): 1-800-438-5000
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): 1-888-898-5525
- Special Assistance: mention upon main line contact
- Central Baggage Services: contact the airport-specific Korean Air baggage office
- Lost & Found: online inquiry
- Lounge / Club Information: none
- Online Web Support: none
Lufthansa
- Main Line (Customer Service / Reservations): 1-800-645-3880
- Reward Program Customer Service (Dedicated Line): 1-800-102-5838
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): 1-866-846-4283
- Special Assistance: 1-516-296-9580
- Central Baggage Services: online form
- Lost & Found: online form
- Lounge / Club Information: none
- Online Web Support: none
Singapore Airlines
- Main Line (Customer Service / Reservations): 1-800-742-3333
- Reward Program Customer Service (Dedicated Line): 1-312-843-5333
- Group Reservations (Dedicated Line): online form
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
- Special Assistance: online form
- Central Baggage Services: contact airport-specific Singapore Airlines baggage office
- Lost & Found: online inquiry
- Lounge / Club Information: none
- Online Web Support: none
Southwest Airlines
- Main Line (Customer Service / Reservations): 1-800-435-9792
- Reward Program Customer Service (Dedicated Line): 1-800-445-5764
- Group Reservations (Dedicated Line): 1-800-433-5368
- Hearing & Speech Impaired (TTY / TDD): 1-800-535-1305
- Special Assistance: mention upon main line contact
- Central Baggage Services: 1-888-202-1024
- Lost & Found: online form
- Lounge / Club Information: none
- Online Web Support: none
Spirit Airlines
- Main Line (Customer Service / Reservations): 1-855-728-3555
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): online form
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
- Special Assistance: mention upon main line contact
- Central Baggage Services: online form
- Lost & Found: contact airport-specific Spirit baggage office
- Lounge / Club Information: none
- Online Web Support: none
United Airlines
- Main Line (Customer Service / Reservations): 1-800-864-8331
- Reward Program Customer Service (Dedicated Line): 1-800-421-4655
- Group Reservations (Dedicated Line): 1-800-426-1122
- Hearing & Speech Impaired (TTY / TDD): 1-800-323-0170
- Special Assistance: 1-800-228-2744
- Central Baggage Services: 1-800-335-2247
- Lost & Found: online form
- Lounge / Club Information: email unitedclub@united.com or call 1-866-822-5827
- Online Web Support: email eservice@united.com or online form
Virgin Atlantic Airways
- Main Line (Customer Service / Reservations): 1-800-862-8621
- Reward Program Customer Service (Dedicated Line): 1-800-365-9500
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
- Special Assistance: 1-888-747-7474 or contact form
- Central Baggage Services: 1-800-880-6253
- Lost & Found: 1-800-880-6253
- Lounge / Club Information: none
- Online Web Support: none
General Tips for Travelers with Disabilities
The Department of Transportation (DOT) has a toll-free hotline for travelers with disabilities: 1-800-778-4838/1-800-455-9880 (TTY/TDD).
Available 9 a.m. to 5 p.m. (EST), Monday through Friday, the hotline aims to:
- Provide general information to consumers about the rights of air travelers with disabilities
- Respond to requests for printed consumer information
- Provide”real-time” assistance for air travelers with time-sensitive disability-related issues
General Baggage Tips
For issues with delayed/lost baggage, it is imperative to speak with a baggage claim assistant prior to leaving your arrival airport. This will ensure a PIR is made (Property Irregularity Report). Without this report, most airlines cannot begin looking for your bag, nor can they be held responsible for the bags in question.
General Lost and Found Tips
If you’ve left something at a TSA Security Checkpoint, try the TSA Hotline phone number: 1-866-289-9673.
AirportLostAndFound.com is a global lost and found cloud database. Their public database claims to feature lost property listings from over 10,000 major airports and airlines around the globe. It’s worth checking out if you’re having difficulties recovering an item through your specific airline.
Final Thoughts
Each airline has a number of different ways you can get in touch — from phone numbers for Reservations to social media channels to Lost and Found. Having these numbers and methods of contact handy will make contacting these airlines a much easier experience, especially when you need help fast.
Featured Image Credit: Blue Planet Studio via Adobe Stock
Frequently Asked Questions
If you’re hearing or speech impaired, many airlines may have a dedicated line, or extension that you can dial to receive the assistance you need. Additionally, you could dial 711 for TTY or contact the airline via email depending on how pressing your question is.
You can speak to American Airlines reservations by dialing 1-800-433-7300.
Delta’s reservation department can be contacted at 1-800-221-1212.
Most airlines themselves have reservation departments, and this is usually the best place to start if you need to purchase an airline ticket.
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About Erin Miller
An experienced points hacker, Erin is Alex’s partner-in-crime and contributes to Upgraded Points with in-depth guides and relationship management. Erin’s work has been cited in multiple major publications.
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