Christine ran her own business developing and managing insurance and financial services. This stoked a passion for points and miles and she now has over 2 dozen credit cards and creates in-depth, deta...
Edited by: Keri Stooksbury
With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...
52 comments
Erin
January 24, 2019
I am curious about first class upgrades by mileage if the “F” box is NOT solid blue. It is still allowing me to purchase the ticket at the higher mileage rate. Does this give me priority if first class mileage upgrades become available? I am watching flights, and currently none of the flights going to where I want to go have upgrades available…but at one point, one flight did, but then it went away. I just don’t want to pay for an upgrade and find out it didn’t do anything. Thanks in advance!
Christine Krzyszton
January 24, 2019
Hi Erin, thanks for your question. So if I understand what you’re asking, you want to use miles to upgrade and the flights you’re finding do not have first class availability for mileage upgrades? But there are first class seats available for purchase? Or first class seats available to purchase with miles? Or just main cabin seats that are more expensive? I need some clarification to answer your question. Thanks so much.
Erin
January 30, 2019
Sorry if this is a duplicate response! I am being allowed to purchase a first class upgrade seat with miles, but the “F” box is not solid blue. So does that mean if seats are available at a later date, I will have priority since I purchased at the upgradable price? When I select the flight, I get this message: One or more of your flights does not have First Class upgrade space available. Please confirm your flight information to continue. I am trying to get from WAS to SEA in September. And yes, there are also first class seats available, pretty much all of them! Thank you! I tried calling Alaska Air, but the girl knew nothing. I might just need another customer service rep. 🙂
Christine Krzyszton
January 30, 2019
Hi Erin and thanks for the clarification. So there are two flights on the itinerary you want from WAS to SEA and one of the flights does not have upgrade space available with miles. If you purchase the ticket, you will be able to upgrade one of the flights with miles by calling Alaska Airlines but not the other. I think the question you would want to ask a rep is whether you would be wait listed for the other upgrade and what are the chances of it clearing? We do know, that you would be paying the 15,000 miles for a one-way upgrade whether it is for 1 flight or 2. If all of the first class seats are available, they may just not have released any for upgrading with miles yet on that September flight and the rep may be able to give you alternatives.
Hoang
March 11, 2019
I tried to use 75K Gold status to buy/upgrade first class but not available but when I clicked on first class guest upgrade it was available so can I use the certificate for my own and my companion?
Christine Krzyszton
March 11, 2019
Hello Hoang. Fortunately you can use your upgrade codes for your own upgrade and for your companion. Alaska Airlines confirms this on their website: “Guest upgrades are electronic upgrade codes given to MVP® Gold members to upgrade friends or family members who are not traveling with them, or for their own use for immediate upgrade when not purchasing a qualifying fare. Once you have qualified for MVP® Gold status, your guest upgrade codes will be deposited into your My account profile.”
Jon
April 10, 2019
I am a little confused about upgrading with miles.
1) In your screenshot, the prices (in dollars) in the “first class upgrade” column are the same as those in the “main cabin” column, which is what I would expect (because, after all, you’re paying 15,000 miles to upgrade). When I search, I am seeing very different prices in those columns (e.g. from LAX to NYC on 5/9/19, $149 for Main and $392 for First Class Upgrade). Why is this? Does this mean that I have to essentially pay both $243 AND 15,000 miles to upgrade? Why?
2) Why can I buy a ticket in the “first class upgrade” column (for a lot more money, as I explained above) if there are no upgrades available (the “F” box is white).
In short, I guess I don’t understand why there is a separate column for upgrades at all. I thought I would just buy a normal coach fare (the first column) and then if there’s an upgrade available, pay my 15,000 miles and get a 1st class ticket. What am I missing? Thanks!
Christine Krzyszton
April 10, 2019
Hi Jon. I’ll try to explain briefly. 1) prices are the same for “main cabin” and for “first class upgrade” in the screenshot because I have checked the “mileage” upgrade box on the left. So, a first class ticket is going to be the same price as a main cabin ticket when fare classes are the same. The reason you are seeing different prices in those two columns is that the fare classes are different. Once you check the box, they will be the same if fare classes are the same. So, you would then be paying the main cabin price plus 15,000 miles to upgrade. 2)There may be first class seats available for purchase but all the allocated mileage upgrades have been taken. The assumption in your last paragraph is correct. You can just purchase a ticket in the main cabin and use 15,000 miles to upgrade if the upgrade space is available. Thanks so much and I hope this clarifies things.
Jon
April 10, 2019
Thanks for the quick reply! Maybe I’m misunderstanding, but that’s not what I am seeing. Here’s a specific example:
I search for 1-way from LAX to NYC on 5/9 (on the main page, I don’t select an upgrade type). I get search results like I’d normally expect. There are 3 columns – “Saver”, “Main”, and “First Class”. To use a specific flight, #468 is $119 for Saver, $149 for Main, and $699 for First Class. So far so good.
I then check “Mileage” as the upgrade type on the left, which is what I think you were talking about. Now, the 3 columns I see change – they are now “Main”, “First Class Upgrade”, and “First Class.” But the prices for Main and First Class Upgrade are still very different. For the flight above (#468) the “Main” fare is $149 but the “First Class Upgrade” fare is $392 (and the “First Class” fare is $699).
Am I missing something? Are you saying that after I choose “mileage” as the upgrade type, the Main and First Class Upgrade fares should both be $149? They seem not to be in this case (and also for every flight from LA to NY on this day). What does paying the “first class upgrade” price (which is almost triple!) get me that the “main” price does not? If I can buy a “main” ticket and pay 15,000 miles to upgrade to 1st class, why would I buy a “first class upgrade” ticket?
Thanks again!
Christine Krzyszton
April 10, 2019
Sorry Jon, the reason my prices are the same after I checked the mileage upgrade box is because the fare classes were the same. 15,000 mile upgrades can only be used on certain classes (Y, S, B, M, or H). The higher prices you are seeing for the first class upgrade are fares in those classes. Thanks for your patience. I have updated my original answer to clarify that.
Jon
April 10, 2019
Ah, got it. That makes a lot more sense – I didn’t even think of that. Thanks!
SAS
December 20, 2020
Just found this as we recently rebooked our Alaska Air flight (due to COVID-19). I didn’t pick the fare class when I bought the ticket. The reservation shows it as fare class R. Unfortunately, that is $400 to upgrade for first class + 15,000 miles. Oh well. We had gotten 40,000 miles from getting the credit card, so it’s not like we spent too much. I just find that Alaska Airlines has too many restrictions on their benefits. I’m only flying on them because 2 years ago, they gave me 3 separate credits for some mistakes they made (instead of cash).
Melanie Lukic
April 28, 2019
Yesterday I flew from Seattle to Raleigh (main cabin, not sure what class ticket). I have a mileage card, but am not mvp or elite. I started trying to purchase an upgrade 24 hours in advance….I phoned an agent and I constantly checked the app to see if the option would appear (it didn’t). I was at the airport the afternoon before my flight and asked an agent at the counter if I could upgrade. He said the seats were not released until 4 hours before the flight (this was in Portland). I also checked the app frequently. There were 6 seats showing for sale in first class. As soon as I got to Seattle I went straight to the agent and again asked to upgrade. I could see names on the board of people waiting or assigned, but I could not get my name on the list…the best he could do was take my seat number. I waited to board until the very end and again asked the agent. He said there was one person in front of me and if he didn’t want the last seat I could have it. I boarded…the agent came on board twice, but not to tell me I could upgrade. The flight took off and there was an empty first class seat…..I asked the flight attendant about it. She said it was a paid for seat and the passenger didn’t show up. This was an extremely frustrating experience
Christine Krzyszton
April 28, 2019
Hi Melanie. Thanks for sharing your experience. How frustrating that must have been, especially with the gate agent coming on board twice and the plane taking off with the empty seat. It’s difficult to say why it happened. Possibly there wasn’t time to process the paid upgrade, or another reason, but it’s a shame the gate agent didn’t acknowledge you and tell you why. I am sorry this happened to you.
Maureen
May 19, 2019
If you buy a ticket on a partner airline with Gold MVP 75k status, are you eligible for an upgrade to the next class of service? For example, Economy to Business on Emirates, Aer Lingus or Finn Air? I don’t think so, but I had purchased a flight in Spain on Iberia from Malaga to Dublin last year on the Iberia website (I’m Platinum Pro on AA) and was surprised to get upgraded upon boarding.
Christine Krzyszton
May 20, 2019
Hi Maureen. Alaska Airlines is not part of any formal airline alliance, so although they have partner airlines with codeshare agreements, there are no reciprocal upgrade benefits. American Airlines is part of One World Alliance of which Iberia is a member also. This factor and your AA status of Platinum Pro accounted for your upgrade. I have had the same experience. Thanks so much for sharing your experience.
Bear
June 16, 2019
If I have purchased my tickets in Economy with miles, do I have any option to upgrade? Is my only option the 24 hr cash option? Thanks.
Christine Krzyszton
June 16, 2019
Hello! Only paid tickets are eligible for upgrades with miles. Paid upgrades are only available for tickets purchased in fare categories B, G, H, K, L, M, N, Q, R, S, T, V, W, Y, and Z classes of service. You do have the option, of course, to purchase a first class ticket with miles. Thanks for your questions.
Abarb
June 17, 2019
Hi there! Once I select the flight and mileage upgrade to first class, it prompts me to choose my seats, none of which appear to be first class. Do I need to skip the seat selection page completely in order to ensure that I will be seated in first class? Thanks in advance for your help!
Christine Krzyszton
June 18, 2019
Hello and thanks for your question. Once your ticket has been purchased (and you’ve selected the option to use a mileage upgrade) you can redeem the First Class mileage upgrade award by calling Alaska Airlines. At that time you can select the First Class seats. The number is 1-800-252-7522.
Gary
July 27, 2019
My question is similar to Jon’s. I want to upgrade with miles. The flight I’m looking at is from SMF to OGG. The fares that come up with No Preference checked are Saver (X) for $309, and Main (K) for $339. With Mileage checked they are Main (K) for $339, First Class Upgrade (H) for $469 and of course there is a first class option for both.
If I understand your answer to Jon correctly, the difference between the Main (K) fare for $339 and the First Class Upgrade (H) fare for $469 is that the (H) fare is eligible for an upgrade by points and the (K) fare is not, correct? This of course assumes that the upgrades become available, which they are not currently.
Christine Krzyszton
July 28, 2019
Hi Gary. Yes, only certain classes (Y, S, B, M, or H) are upgradeable.
Renae Tawney
August 28, 2019
When I have purchased the Main cabin fare and decide later to upgrade to first-class, I had to pay the difference in fare price + the 15000 miles. Never have I seen a first-class upgrade the same price as Main cabin. I have also not had the option to upgrade 24hrs before my flight. I do love Alaska and fly to Kona, HI 3-4 times a year from Seattle.
Christine Krzyszton
August 30, 2019
Hi Renae. Only certain fare classes are upgradeable with miles. You can select an upgradeable fare initially or pay the additional amount later, which is what you experienced.Thank you for reading.
Kathy Norton
January 24, 2020
I am new to Alaska Air Visa and yearly companion fare. I want to upgrade my fare and companion fare to 1st class on a trip to Oahu. Can I use miles to do this? Does the companion fare also use miles to upgrade?
Christine Krzyszton
January 24, 2020
Hi Kathy. While upgrades are subject to availability, yes the companion tickets can be upgraded. Here is some more information on the companion ticket and upgrading. https://www.alaskaair.com/content/mileage-plan/frequently-asked-questions/faq-companion-discount-code
Michele Hessler
January 29, 2020
Let’s say I’m on a flight with two legs, and the first leg has availability and the second leg does not. Can I upgrade the first leg now for 15,000 miles and call later if I see availability for the second leg? Or would I have to pay another 15,000 miles to do so?
Christine Krzyszton
January 30, 2020
Hi Michele. The 15,000 miles would cover both one-way flights. Be sure that both legs have a fare class that is eligible for an upgrade. Once you’ve decided on an itinerary, just call Alaska and they’ll clear the upgrade that is available and request the upgrade for the other leg.
Darinth Douglas
March 04, 2020
I booked a straight shot flight through Alaska for my Carnival Cruise leaving on August 20th, and I will be flying out the morning of August 29th to prevent missing the ship. I booked the flight through Carnival so it will be paid down with the tab. It’s from GEG to LAX and I did want to upgrade to first class once it becomes available. I am not a VIP by any means but I did have a question about the first class upgrade. First, if I upgraded, would I still have to pay for my checked bag? Secondly, would I get everything offered to first class as if I originally booked it in the first place? And lastly, would the upgrade apply roundtrip?
Christine Krzyszton
March 04, 2020
Hi Darinth. Depending on availability, you may be able to book a flight upgrade either one way or round trip. And yes, the first class amenities you receive will normally be the same as when you book directly. In order to receive the correct information about your flight upgrade, however, you should contact Carnival. They will be able to see your reservation, the fare class you booked, contact the airline for you, and answer your questions in detail. Safe travels.
Ramon
November 03, 2020
I was looking to purchase a coach seat and upgrade with miles, but the ticket they wanted me to buy was more expensive than the first class ticket fare. Why would I pay extra and then waste 15k miles per ticket?
Christine Krzyszton
November 04, 2020
Hi Ramon. If discounted first-class seats are available, occasionally those tickets may be less than an economy fare. If the economy cabin is almost sold out and the first-class cabin is wide open, this could happen. While it’s not normally the case, when it happens, by all means, purchase the first-class ticket.
Brenda Carlson
March 07, 2021
Hi Christine, I have a Mileage Plan card but I’m not an MVP. I booked a one-way ticket in first-class and used my Alaska Airline credit card to pay for the ticket.
My question is, can they just bump me back to coach if an MPV flyer wants a first-class seat. I booked the flight 3 months in advance.
Christine Krzyszton
March 07, 2021
Hi Brenda. Thanks for your question. Once your ticket is issued, it is a legally binding agreement and you are entitled to what you paid for, a first-class seat. It will not be given to another traveler, regardless of their status. Enjoy your trip.
Jerome Starksen
March 19, 2021
We currently have reservations to Palm Springs on Flight 1383 on September 16th.
We are currently in the Main Cabin (Q). My wife was booked using a companion fare.
Confirmation # XXXXX. What are our options to upgrade that flight to First Class for both of us?
Christine Krzyszton
March 20, 2021
Hi Jerome. Keep in mind that we are not Alaska Airlines, we are Upgraded Points, a blog specializing in credit card rewards and travel resources. Your best bet is to access your reservation online and see if there are upgrade options for your specific itinerary or contact Alaska Airlines directly at 1 (800) 252-7522. I have removed your confirmation # for security purposes.
Robert
April 19, 2021
Can I purchase, with cash, an upgrade on a partner airline when the coach ticket was secured using Alaska Airlines miles? If so, how?
The reservation is through Alaska but the actual flight is on American.
Christine Krzyszton
April 19, 2021
Hi Robert. American award flights are not eligible to upgrade with cash. You could look into using Alaska miles to purchase a higher-class ticket.
Wendy
July 22, 2021
Hi Christine,
I am supposed to fly a nonstop flight to Portland, Oregon next Thursday for a wedding. I am concerned regarding the way Alaska is managing the latest Covid concern. I have purchased a mask recommended by a friend who is an RT at the local hospital. Any other concerns that I should have regarding safety? Would it be advisable to possibly upgrade to 1st class? Not sure it would be worth the cash. Would greatly appreciate any advice.
Thank you, Wendy
Christine Krzyszton
July 23, 2021
Hi Wendy. If you would feel more comfortable purchasing an upgrade, you should certainly do so, if it is available and you are ok with the price. However, I have flown Alaska Airlines several times in the past few months and thought they did a fine job with COVID safety.
Debbie
December 06, 2021
I just received my Alaska Airlines Gold status. It’s December. Do I need to wait until January to get my 4 free first-class upgrades and how do I use them?
Christine Krzyszton
December 06, 2021
Hi Debbie. Congrats on reaching Gold MVP status. The upgrades will be deposited in your Alaska Airlines account and will be ready to use at that time. To use the upgrades, follow the instructions in the article under Companion Upgrade Options for Elite Members. There is also more information regarding the upgrades here: https://www.alaskaair.com/content/mileage-plan/membership-benefits/guest-upgrades?lid=elite-benefits-as:elite-fc-guest-upgrades
Danielle
January 13, 2022
Hi Christine, this was a great article! I’m primarily interested in the mileage upgrade. I read through that section and also through some of the comments and I believe I have a solid understanding, but I just want to confirm because I was putting bits and pieces together from different responses: When I purchase a First Class Upgrade using mileage, as long as the “F” box is solid blue, I am guaranteed a First Class seat, correct? I just need to skip the seat selection, give Alaska a call at 1-800-252-7522 and ask them to apply the upgrade, at which point they will debit 15,000 from my mileage account? Thanks in advance!
Christine Krzyszton
January 14, 2022
Hi Danielle. If the flight has upgrade inventory available, yes, you can call and request the upgrade and miles will be deducted. Be sure to check the cash price of a first class ticket, however, as sometimes the difference to purchase a first class ticket is a better value than using your miles for the upgrade.
Javed
February 06, 2022
Alaska Airlines customer support says I cannot upgrade using miles 🙁
Christine Krzyszton
February 06, 2022
Sorry to hear that. Unfortunately, not all flights are available for an upgrade using miles. Did the customer service rep explain why you couldn’t upgrade using miles?
Hutchinson
March 18, 2023
When is best time to upgrade my existing reservation, we currently have main cabin reservations going to Fairbanks AK Thank you
Christine Krzyszton
March 24, 2023
Hi Ted. I would give Alaska Airlines a call right away and if upgrades are available, take them.
Chris
July 07, 2023
Hello and thank you for this information. I have had the Alaska credit card for around 20 years now and did not fully understand the upgrades ever since the good old days when they use to come complimentary with the card. I have been debating getting rid of the card for a while but want to use all our points first. It just seems to not be worth it to me lately as I can find flight cheaper with other airlines even when using the companion fare. Would you suggest keeping it? Or do you think or know of another option that may be better? Thanks again.
Christine Krzyszton
July 08, 2023
Hi Chris. It’s difficult to say whether you should cancel the card. First, your credit history is affected by your average length of credit and since you’ve had the card so long, you may not want to cancel it. Especially, if it is your oldest card. With that said, it doesn’t make sense to pay an annual fee on a card you never use. If you take just 1 Alaska Airlines flight each year and save baggage fees for 2 people, that’s reason enough, in my opinion, to keep the card. Also, you may consider shorter flights for using your companion fare or flights that might position you to cities where there is a discounted fare you can use. If you fly on other airlines frequently and want a card that earns flexible rewards, you might consider a travel rewards card. Hope this helps you decide. Here is our related article on travel rewards cards: /credit-cards/best-visa-credit-cards/
jimmi
August 16, 2023
Any thoughts on timing of availability of first class upgrades with miles? I am booking flights to FRA in June of next year. First class upgrades with miles were available for return trip, but not at all for outgoing leg. Do I keep checking? Is there a way to know if the mileage upgrades will ever be offered?
Christine Krzyszton
August 18, 2023
Hi Jimmi. Mileage upgrades are based on availability and, of course, that can change over time. Since your flight is not until next June, mileage upgrades could become available but there is no way to know in advance. So yes, keep checking and even make a call to the airline.
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