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11 Things You Should Know About Barceló Torre de Madrid Hotel [Review]

Ryan Smith's image
Ryan Smith
Edited by: Jessica Merritt
& Keri Stooksbury
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The Barceló hotel brand has 180 locations, and this was the first time I’ve stayed at any of them. My wife and I found this property in Madrid, Spain, because of its partnership with Hyatt, and we were drawn to its central location.

Beyond the ability to book a well-located property with points, we found many positives during our 1-night stay at the Barceló Torre de Madrid. Here’s what you should know about this upscale hotel.

1. The Location Is Great

Barceló has 180 hotels in 31 countries, including 4 properties in the Community of Madrid, Spain’s capital region. The Barceló Torre de Madrid location is in the Madrid Tower (Torre de Madrid), next to the Plaza de España on Gran Vía in central Madrid.

Barcelo Torre de Madrid location closeup
The hotel’s location. Image Credit: Google Maps

The Plaza de España subway stop is served within the city by lines 3 and 10, and numerous buses serve the Gran Vía. Thus, reaching any part of Madrid is extremely easy.

Barcelo Torre de Madrid location in city
The hotel’s location within Madrid, including subway lines at the closest stop. Image Credit: Google Maps

The hotel’s entrance faces the plaza, and signs point to the entrance to make things simple. The large logo sits above the doors.

Barcelo Torre de Madrid entrance
The hotel’s entrance.

On the second-floor lobby, floor-to-ceiling windows overlook the plaza. Ample seating near the windows provides space to lounge around.

Barcelo Torre de Madrid lobby seating
Seating by reception, overlooking Plaza de España.
Hot Tip:

Getting to Madrid doesn’t have to be expensive. Read our guide covering the best ways to fly to Spain using points and miles.

2. It’s in a Historic Building

The 36-story Torre de Madrid opened in 1957 and was the highest office building in Western Europe until 1967, when a building in Brussels surpassed it. When it opened, the Torre de Madrid was the tallest concrete building in the world and the highest building in Madrid — a title it held until 1982.

Barcelo Torre de Madrid tower view
Looking at the tower, the Torre de Madrid.

The Barceló Torre de Madrid opened in 2017, comprising the first 9 floors of the tower.

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3. Art Is Everywhere Inside

The hotel has art in numerous spaces, including paintings on walls and statues at junctures of corridors.

Barcelo Torre de Madrid hallway art
Art where 2 hallways came together on our floor.

Art was also available in the room, such as this monkey holding a tray that served as a small table near the desk in our quarters.

Barcelo Torre de Madrid bedroom monkey table
I’d never seen a table like this before.

4. Service Is Great

The hotel’s staff is top-notch, from friendliness to efficiency to honoring their commitments. Check-in experiences include friendly greetings and genuine warmth. Staff also proactively offer assistance with local recommendations, restaurant reservations, and transportation details.

Barcelo Torre de Madrid lobby
Looking toward the reception desk from the ground-to-lobby elevators.

Additionally, staff ensure their commitments are met, such as reserving a taxi or making a wake-up call at a requested time to ensure guests get where they need to be at the right time.

5. There Are Free Items in the Morning

There are complimentary options for guests who don’t want to pay for breakfast in the restaurant and don’t have it included in their room rate. The ground-floor lobby has a handful of grab-and-go food items and coffee.

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6. You Can Book With Hyatt Points

The Barceló Torre de Madrid is available in the Mr & Mrs Smith portfolio of boutique, luxury hotel properties. With Hyatt’s partnership with Mr & Mrs Smith, travelers can book this hotel through World of Hyatt to enjoy Hyatt elite status benefits.

It’s also possible to redeem World of Hyatt points for a stay. Due to the dynamic pricing used for Mr & Mrs Smith properties, points costs can be higher than you’ll pay at properties that follow the World of Hyatt award chart. During our stay in early June 2025, room rates started at 30,375 points per night for the cheapest room — the Deluxe Room.

Barcelo Torre de Madrid rates using Hyatt points
Room rates using Hyatt points. Image Credit: Hyatt

This room costs $325 before taxes, and redemptions here typically provide 1.1 cents per Hyatt point. That’s below our average valuation of Hyatt points, which is 1.5 cents apiece.

Barcelo Torre de Madrid cash rates
Room rates in cash. Image Credit: Hyatt

While you’ll get stay credit in your World of Hyatt account after nights spent here, you won’t enjoy the complete list of Hyatt elite benefits at Mr & Mrs Smith properties. However, as a Hyatt Globalist (the top tier), you should get a room upgrade if space is available.

7. Rooms Are Spacious and Modern

We stayed in a premium room, 2 steps above the standard room.

This room type has numerous outlets for charging devices and fold-out reading lights next to the bed for convenience.

Barcelo Torre de Madrid bedroom
Our premium room.

The king-size bed is 2 twin beds pushed together, but other modern amenities are available throughout the room. These include dimmable lights, a TV, and a desk.

Barcelo Torre de Madrid bed
Pushing 2 small beds together isn’t the same as a big bed.

The spacious closet has an interesting sliding wooden door with glass circles.

Barcelo Torre de Madrid bedroom closet
The closet in our guest room.

The bathroom also has modern touches, such as individually wrapped amenities, a bathtub, and a large sink.

Barcelo Torre de Madrid bathroom
The bathroom in our premium room.

The shower also has rainfall and handheld options, both providing excellent water pressure.

Barcelo Torre de Madrid shower
The shower closet.

8. There’s an Indoor Heated Pool

Inside the wellness area on the eighth floor, you’ll find more than just massages, treatments, and a sauna. You’ll also find a gym, an outdoor terrace, and heated indoor pool.

Barcelo Torre de Madrid spa entrance
The entrance to the spa and pool.

9. There’s a Jump Lobby With a 2-Elevator System

Elevators from the hotel’s entrance only take you to the first floor (where meeting facilities are located) or the second floor, where you’ll find the lobby. Accessing the floors with guest rooms from the lobby requires using a different set of elevators.

Barcelo Torre de Madrid elevator waiting area
The elevator waiting area on the sixth floor.

This setup is referred to as a jump lobby. It provides security, as no one can access guest floors without passing through the lobby, while adding a bit of delay to the time spent moving between the main entrance and your room.

10. The Internet Is Really Fast

Upload speeds above 50 Mbps are good for a hotel, but download speeds close to 115 Mbps are far above average for hotel internet. Those needing to work or stream content in their rooms will be happy with the connection here.

Barcelo speed test
That’s some quick internet. Image Credit: Speedtest

11. Room Numbers Are on the Floor

Guest room hallways are rather plain, offering a matte gold look on the doors, green carpet, and tan walls. You won’t find any room numbers at eye level.

Barcelo Torre de Madrid hallway
Looking down the sixth-floor hallway.

Instead, room numbers are found on the floor, etched into the wooden step in front of each room.

Barcelo Torre de Madrid bedroom door number
That’s not the usual spot for room numbers.

Final Thoughts

The Barceló Torre de Madrid is a historic building in a fantastic location next to the Plaza de España in central Madrid. From modern amenities to friendly staff and beautiful art, the hotel has numerous positives. While room rates aren’t cheap with cash, they are standard for hotels of this caliber in Madrid. However, you can reserve this hotel using World of Hyatt points to save money while enjoying an elevated stay.

Frequently Asked Questions

How many stars is Barcelo Hotel?

The Barceló Hotel Group, which has 4 international brands, offers 4- and 5-star hotels. The Barceló Torre de Madrid location is a 5-star hotel.

Where is Barceló Torre de Madrid located?

This hotel is in the Torre de Madrid (Madrid Tower), which is next to the Plaza de España in central Madrid.

Is there a pool at the Barceló Torre de Madrid?

Yes, the hotel has an indoor pool on the eighth floor.

How many rooms does the Barceló Torre de Madrid have?

The hotel has 258 guest rooms.

What is the Hyatt partnership with Mr & Mrs Smith?

Through the partnership of Mr & Mrs Smith — a boutique collection of independent, luxury hotels — with World of Hyatt, Hyatt’s members can earn and redeem points on stays, earn qualifying nights toward elite status qualification, and enjoy a few perks if they have elite status with Hyatt. While Hyatt’s members get the “Smith Extra” on reservations booked through World of Hyatt channels, they won’t enjoy all the perks they get at Hyatt’s properties.

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About Ryan Smith

Ryan completed his goal of visiting every country in the world in December of 2023 and is letting now revisiting some favorites. Over the years, he’s written about award travel and credit cards for publications like AwardWallet, The Points Guy, USA Today Blueprint, CNBC Select, Tripadvisor, Point.me, and Forbes Advisor.

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