Advertiser Disclosure

Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). However, the credit card information that we publish has been written and evaluated by experts who know these products inside out. We only recommend products we either use ourselves or endorse. This site does not include all credit card companies or all available credit card offers that are on the market. See our advertising policy here where we list advertisers that we work with, and how we make money. You can also review our credit card rating methodology.

Skip the Line: Capital One Now Offers a Digital Waitlist for Airport Lounges

Chris Dong's image
Chris Dong
Chris Dong's image

Chris Dong

Editor & Content Contributor

89 Published Articles 62 Edited Articles

Countries Visited: 54U.S. States Visited: 36

Chris is a freelance writer and editor with a focus on timely travel trends, points and miles, hot new hotels, and all things that go (he’s a proud aviation geek and transit nerd). Formerly full time ...
Edited by: Stella Shon
Stella Shon's image

Stella Shon

News Managing Editor

84 Published Articles 611 Edited Articles

Countries Visited: 25U.S. States Visited: 22

With a degree in media and journalism, Stella has been in the points and miles game for more than 6 years. She most recently worked as a Corporate Communications Analyst for JetBlue. Find her work in ...

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

Travelers love a good airport lounge, but waiting in line for them diminishes its value. The increased popularity of premium travel rewards credit cards has come at the expense of sometimes overcrowded lounges.

Capital One is now making it easier for cardholders to access its lounges when crowding becomes an issue — all without having to wait in line.

Details of Capital One’s New Mobile Lounge Waitlist

Starting today, Capital One mobile app users will be able to view the capacity of Capital One Lounges in real time.

In addition, travelers who are accessing the lounge with a Capital One Venture X Credit Card or Capital One Venture X Business Credit Card will now be able to virtually join the waitlist when a lounge is at capacity.

Capital One Lounge Digital Waitlist
Image credit: Capital One

Here are the step-by-step instructions:

  • Step 1: Open Capital One mobile app, select “Travel”
  • Step 2: Select “Lounges”
  • Step 3: Click into the lounge details page
  • Step 4: View real-time lounge capacity, select “Join Waitlist”

Throughout the process, Capital One says cardholders will receive a text about when to check in with a lounge agent. When it’s your turn to enter the lounge, you’ll have 15 minutes to arrive. You’ll also have the ability to let the lounge know whether you’re on the way, running late, or no longer coming.

How to Access Capital One Lounges

The easiest way to gain regular access to Capital One Lounges — and to be able to use the waitlist feature — is to have a Capital One Venture X card or a Capital One Venture X Business Card.

Those with these cards receive unlimited complimentary access to 1,300-plus lounges, including Capital One Lounges and the Partner Lounge Network, plus you can bring 2 guests in with you each time you visit. If you’d like to add any guests beyond that, it will cost you $45 per person to do so, with the exception of children under 2 years of age who can enter free of charge.

Hot Tip:

For more info on lounge access and where to find Capital One’s premium pre-departure spaces, read our full guide to the Capital One Lounges.

Final Thoughts

Capital One is in a battle for lounge supremacy amongst credit card issuers, with both Amex’s Centurion Lounges and, most recently, Chase Sapphire Lounges coming onto the scene. While Amex has a decade-long head start building out these spaces, Capital One and Chase are debuting impressive lounges in their own right.

Now, Capital One has a leg up on its competitors from a user experience standpoint with the ability to join a digital waitlist when lounges are at capacity.

The information regarding the Capital One Venture X Business Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Capital One Venture X Rewards Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

Chris Dong's image

About Chris Dong

Chris is a freelance writer and editor with a focus on timely travel trends, points and miles, hot new hotels, and all things that go (he’s a proud aviation geek and transit nerd). Formerly full-time at The Points Guy, his work can now be found at AFAR, Travel + Leisure, Condé Nast Traveler, The Washington Post, and Lonely Planet, among others

INSIDERS ONLY: UP PULSE

Deluxe Travel Provided by UP Pulse

Get the latest travel tips, crucial news, flight & hotel deal alerts...

Plus — expert strategies to maximize your points & miles by joining our (free) newsletter.

We respect your privacy. This site is protected by reCAPTCHA. Google's privacy policy and terms of service apply.

Deluxe Travel Provided by UP Pulse
DMCA.com Protection Status