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Capital One Transfers Have Been Restored After Being Unavailable

Nick Ellis's image
Nick Ellis
Nick Ellis's image

Nick Ellis

Editor & Content Contributor

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Nick’s passion for points began as a hobby and became a career. He worked for over 5 years at The Points Guy and has contributed to Business Insider and CNN. He has 14 credit cards and continues to le...

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Late last month, Capital One cardholders noticed that they could not transfer their Capital One miles to any travel partners.

Finally, as of today, October 7, 2022, the ability to transfer to Capital One transfer partners has been restored.

Here’s what you should know.

Capital One Transfers Are Back Online

According to several blogs, Capital One transfers went down on September 21, 2022. This means that cardholders were unable to transfer miles to any travel partner for over 2 weeks, more than a slight inconvenience for many.

Of course, transferring Capital One miles to partners is the best way to use them, so if any cardholders had a redemption in mind that they would have liked to make during that time period, they had to wait patiently and hope that the availability they may have found didn’t disappear while transfers were impossible.

Today, though, we verified that transfers to partners are once again functional, as the transfer portal no longer says “Down for Maintenance.”

Capital One transfers
You can once again transfer Capital One miles to travel partners. Image Credit: Capital One

This is great news, to be sure. Still, Capital One remained largely silent during this period, responding only to inquiries from various media outlets rather than communicating the issue directly to its cardholders.

Those who don’t stay up to date on the points-and-miles world by reading fine publications like this one could have been completely in the dark about the situation.

Best Uses of Capital One Miles

Now that you can indeed transfer your Capital One miles once again, here’s a quick reminder on how you can maximize the value of your hard-earned miles.

The Capital One Miles program has a total of 18 transfer partners, some of which are exclusive to Capital One.

And choosing to transfer your miles to partners will likely yield much more value from each mile than if you were to redeem them through the Capital One Travel portal, which allows a maximum value of 1 cent per mile.

Contrast this with transferring miles to Singapore Airlines’ KrisFlyer program, through which you can receive value in excess of 4 cents per mile if you were to book the airline’s extravagant Suites product with your transferred miles.

Hot Tip: Learn more about the Capital One Miles program in our full review!

Final Thoughts

While Capital One could have handled the communication of this problem much better, we’re nevertheless happy to see that you can once again transfer your Capital One miles to travel partners.

Hopefully, this is a one-time issue — but make sure you transfer miles and book any redemptions you’ve been eyeing as soon as possible in case these technical difficulties resurface again in the coming days!

Nick Ellis's image

About Nick Ellis

Nick’s passion for points began as a hobby and became a career. He worked for over 5 years at The Points Guy and has contributed to Business Insider and CNN. He has 14 credit cards and continues to leverage the perks of each.


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