Nick’s passion for points began as a hobby and became a career. He worked for over 5 years at The Points Guy and has contributed to Business Insider and CNN. He has 14 credit cards and continues to le...
We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.
United Airlines is making a change that will make it easier for families with children under the age of 12 to sit together for no additional fee. The change even applies to those passengers who purchase Basic Economy tickets.
“We’re focused on delivering a great experience for our younger passengers and their parents and know it often starts with the right seat. We look forward to rolling out more family-friendly features this year,” said Linda Jojo, Chief Customer Officer for United.
Here’s everything you need to know!
United’s Family-friendly Update
The Chicago-based carrier says this new perk has been made possible thanks to “a series of investments in a new seat map feature that dynamically finds available adjacent seats at the time of booking.”
If a given flight has no adjacent seats available anywhere in the cabin, United will also allow passengers to change to a different flight bound for the same destination that does have adjacent seats available in the same cabin. There will be no extra fees to do so, nor will a difference in fare be charged if the tickets are different prices.
United has been working on improving things for families traveling together. The airline says that last summer it moved to help keep families sitting together when they didn’t have seat assignments before the day of departure as well as in the event that things didn’t go as planned such as schedule changes, aircraft swaps, or irregular operations.
Flyers should begin to see more options to pick adjacent seats for their children immediately, and the seat map will now open up Preferred Seats if no free adjacent economy seats are left to choose from.
The full implementation of the feature should be complete in March, but note that the new policy does not apply to domestic first class, Economy Plus, and United Polaris tickets.
Hot Tip: Flying United Airlines soon? Read up on everything there is to know in our full review of the carrier.
Final Thoughts
United’s investing in new features that will make it easier for families to stick together when they travel.
If you’re traveling soon with children under the age of 12, you should notice the ability to choose seats next to yours for your kiddos without any additional charges. We hope that other airlines will make similar investments in their technology so that this practice becomes the norm across the industry!
Featured Image Credit: United Airlines
Was this page helpful?
About Nick Ellis
Nick’s passion for points began as a hobby and became a career. He worked for over 5 years at The Points Guy and has contributed to Business Insider and CNN. He has 14 credit cards and continues to leverage the perks of each.
INSIDERS ONLY: UP PULSE™
Travel is changing fast... Stay on top of all the points strategies, exclusive offers & pivotal news - and lock in huge savings along the way.
We respect your privacy. Please view our privacy policy here.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. No responsibility will be taken by the bank advertiser for these comments.
UP's Bonus Valuation
This bonus value is an estimated valuation calculated by UP after analyzing redemption options, transfer partners, award availability and how much UP would pay to buy these points.
2 comments
Earl B.
February 20, 2023
So, wait until the last minute to book, and get upgraded to Premium Economy for free?
Josh B
February 20, 2023
Fantastic to know that families without children will continue to be punished with junk fees!
Any thoughts or questions? Comment below!
Email needed if you'd like comment updates. It will NOT be published.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.