Norwegian Air Baggage Fees & Tips to Cover the Expenses

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When flying Norwegian Airlines, checked baggage is included for all fares excluding LowFare.

When you require additional baggage, the trick to saving primarily comes with booking your baggage online before reaching the airport, which you can do up to 6 hours before departure. You can also become a Norwegian Reward member and use points to pay for extra baggage.

Norwegian Air Carry-on Allowance

1 Personal Item: FREE
1 Carry-on Item: FREE

Size Restrictions: 

  • Personal: 25 x 33 x 20 cm
  • Carry-on: 55 x 40 x 23 cm

Weight Restrictions*: 

  • LowFare, LowFare+, Flex & Premium: max combined weight 10 kg
  • PremiumFlex: max combined weight 15 kg

When traveling to/from Dubai, hand baggage must not exceed 8kg.

*Norwegian is very clear on their policy about in-cabin luggage weight restrictions. They report that by making sure every passenger stays within their allowance, they can avoid delays from having to offload excess carry-on luggage that’s outside of the limits.

What happens if you’re over the limit? Norwegian reports you’ll need to check your carry-on into the aircraft hold at an extra fee:

Direct flights:

  • Domestic: $75
  • International: $120

Connecting flights:

  • Domestic/domestic: $150
  • Domestic/international: $195
  • International/international: $240

Norwegian’s policy also states if you’ve already checked in two items of baggage, you’ll then be charged an excess baggage fee of $15 USD per kilo, per leg.

Lap Infant Carry-on Policy:

  • There is no hand baggage allowance for infants on Norwegian flights, but baby food and milk/formula required for the flight can be brought onboard.

Stroller Check Policy: 

  • 1 stroller and 1 car seat are included in the amount of checked baggage

Norwegian Air Checked Baggage Allowance

Norwegian’s checked baggage size restrictions are a little confusing on their website, so we called them to clarify. The bag should not exceed a max linear dimension of 300 cm (L + W + H) but one side can measure up to 250cm. So you could have a long skinny bag.

All flights (excluding long-haul)

  • LowFare: 0 bags included
  • Lowfare+: 1 bag included (20 kg)
  • Flex: 2 bags included (20 kg each)
  • Infant: 1 bag (5kg)

International long-haul flights

  • LowFare: 0 bags included
  • LowFare+: 1 bag included (20 kg)
  • Flex, Premium, and PremiumFlex: 2 bags included (20 kg each)
  • Infant: 1 bag (5kg)

Additional/Excess Baggage Fees

Additional Baggage

Purchased online: 

  • Direct flights: 1st bag from $12 – $47, 2nd bag from $20 – $86
  • Connecting flights: 1st bag from $24 – $93, 2nd bag from $40 – $172

The cost of pre-paid additional baggage depends on the specific route. Please see Norwegian’s City Pair List and pricing table to calculate the fees for your journey.

Purchased at the airport: 

  • Direct domestic: $53
  • Direct international: $93
  • Connecting domestic: $106
  • Connecting domestic – international: $146
  • Connecting international – international: $185

Excess Baggage 

  • Overweight: Items over 20 kg are $12 per kg, per leg. (Must not exceed 32 kg per bag; must not exceed 64 kg combined total)
  • Oversized: Must not exceed 250 x 79 x 112 cm (L x W x H)

Excess baggage charges apply to any items over the 1 or 2 bag allowance (depending on your fare type), and to baggage that exceeds the weight limit of 20 kg. Passengers are permitted to check a maximum of 2 bags (included allowance or pre-paid) and any additional baggage will be considered excess.

Baggage fees related to special luggage (sporting equipment) 

  • Flights excluding international long-haul: Range from $40-$60 (booked online) and $53-$93 (booked at airport).
  • For international long-haul flights: range from $66-$79 (booked online) and $79-$93 (booked at airport).

Each item must not exceed 32 kg or be lighter than 2 kg with a maximum size of 250 x 79 x 112 cm (L x H x W) and maximum circumference of 300cm.

For specific guidance relating to sporting equipment and musical instruments as carry-on and checked luggage, see Norwegian’s policy.

Can I Pre-pay for Baggage?

Norwegian Air does allow passengers the ability to pre-pay for luggage online, via the mobile app, or through their call centre up to 6 hours before the flight departure.

Here are the ways you can pre-pay:

  • Log in to your booking from the ‘Add checked baggage’ area of the Norwegian Air website
  • Download and log in to the Norwegian Air app
  • Call the Norwegian Air contact centre on 1-800-357-4159

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Exclusions & Waivers

If you fly frequently with Norwegian Air, then joining their loyalty program Norwegian Reward can earn you CashPoints to spend on extra baggage fees, along with seat reservations and booking changes.

The more you fly, the more benefits you’ll be eligible for — including free baggage on all flights once you have reached 18 single flights (this includes stopovers).


To see more airline baggage fees and policies, click here.

Featured Image: Courtesy of Shutterstock; Logo courtesy of Norwegian

FAQ

Does Norwegian Air charge for a carry-on?

No, Norwegian Air does not charge a fee for a carry-on bag. This can measure up to 55 x 40 x 23 cm. You are also allowed one personal item free of charge up to 25 x 33 x 20 cm. For LowFare, LowFare+ and Premium, carry-on items must not exceed 10kg combined. Flex and PremiumFlex have a combined carry-on allowance of 15kg.

What is Norwegian Air baggage allowance?

For international long-haul flights, LowFare+ includes 1 checked bag (20kg) and Flex, Premium, and PremiumFlex 2 bags (20kg each). For all other flights, Lowfare+ includes 1 bag (20kg) and 2 bags for FlexPlus. For any Lufthansa flights,LowFare does not include any baggage.00

Erin Miller

About Erin Miller

Erin currently maintains her status as Alex's adventure-seeking partner-in-crime and contributes to Upgraded Points through content creation & relationship management.
She caught the travel bug just after high school when her grandmother took her on a two-week, whirlwind trip around Europe. That was that - she's been gallivanting around the globe ever since (26 countries & counting)!

Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. No responsibility will be taken by the bank advertiser for these comments.

34 comments

  1. Pauline Phinney · March 23, 2019 · Reply

    How do I measure the cicumference of my luggage? Is it length x 2 plus height x 2 plus width x 4 ?

    • Catherine Luther · March 24, 2019 · Reply

      Hi Pauline,

      When Norwegian references the maximum circumference of a piece of checked luggage they are referring to length + height + width. These measurements combined must not exceed 300cm. So if the length of your bag was 250cm, then the height and width could not exceed 50cm combined.

      I hope this helps

  2. If I book an air ticket not directly from the Norwegian Air (but from agents international flight) from JFK to Stockholm round trip, can I pay my check bag fee online to save money? If i cannot pay online, how much do i need to pay in the airport one way? Thanks.

    • Catherine Luther · April 4, 2019 · Reply

      Hi Wan,

      To pre-pay for baggage online you would need to login to Norwegian’s website with a booking reference, so this would depend on whether the agent you booked with can give you the booking reference. The agent may be able to add baggage for you, or you could try calling Norwegian’s Call Centre on 1-800-357-4159. If you do have to add the baggage at the airport then this would be $93 one way for a direct flight or $185 for connecting international – international.

  3. Mary Rodney · April 12, 2019 · Reply

    Can the flight I want to buy go return from Newark International Airport (EWK) NJ to Dublin, Ireland?
    Also, how does one have a dog travel with them, at all time, on the return flight?
    Are there non-stop flights from Newark International Airport (EWK) NJ to Dublin, Ireland?
    Where can the lists of different prices for seats on a non stop flight be found?
    Thanks.

    • Catherine Luther · April 12, 2019 · Reply

      Hi Mary,

      Norwegian only fly direct to Dublin from New York Stewart International Airport. You can view prices on Norwegian’s website by conducting a flight search on their booking page. Pets can only travel in the hold for domestic flights in Norway (Svalbard excluded), Sweden, Denmark, Finland, Argentina and Spain, and in the cargo for flights to Svalbard, within Schengen and domestic flights within Argentina.

      Hope this helps!

  4. Nancy Melia · April 16, 2019 · Reply

    I paid for cancellation protection for a round trip ticket from Boston to Rome on Norwegian Air, What does that cover in terms of defining a cancellation?
    Thank you.

    • Catherine Luther · April 17, 2019 · Reply

      Hi Nancy,

      According to Air Norwegian’s policy: https://www.norwegian.com/uk/booking/booking-information/cancellation-protection/ a cancellation would be eligible in the following situations:

        If a passenger on your booking falls ill. You would need to produce an original medical certificate to request a refund.
        An acute illness or death of an immediate family member. Norwegian defines “immediate family” as a spouse/registered partner, co-habiting partner, children, parents, parents-in-law, siblings and grandparent. An original medical certificate and family relationship documentation would need to be supplied to request a refund.
        A serious complication in a pregnancy up to 4 weeks before the due date.

      Norwegian does not refund any supplementary purchases made with any of their partners such as hotels or car rental. To cancel, you need to phone their Call Centre. Passengers who sent an email to inform Norwegian have reported that they have had their refund request rejected as a result.

  5. Hi,
    I have a question concerning Carry-on: 55 x 40 x 23 cm.
    Is this a measure of the suit-case with or without handle? Because I wanted to buy a 55x40x23cm suit-case, but a problem is that suit-case has a handle that adds +5cm (and little wheels on suitcase). So – is that kind of luggage still allowed on a plane or not?
    Thank you for answering.

    Tina

  6. Zoe K Van Oss · May 28, 2019 · Reply

    I have a roller bag that is 22″L (this includes the rollers) x 14’6″W x 10″D
    I have a low fare ticket that states the size max to be 55cm x 40cm x 23cm
    There was a website that stated the combined to be 300cm
    If one does not measure from rollers; I am fine.
    The weight is under the 10kg
    Do you think I still could have a problem?
    I am at 46’6 inches combined space (which includes rollers).
    Thanks, Zoe

    • Hi Zoe, are you talking about your carry-on bag or your checked bag? The max for carry-on (cabin bag) is 55x40x23 cm which is measured including all handles and wheels. You’ll also want to remember that this 10kg limit is your personal item (purse, briefcase, small backpack) AND your roller bag combined.

      The 250x79x112 cm (L x H x W) with max circumference of 300 cm you’re seeing is referring to the dimensions of a checked bag (one that goes in the hold).

      Hope this helps!

  7. Natasha · June 3, 2019 · Reply

    With Lowe fare+, can i pay fore an extra carry on?

    • Catherine Luther · June 3, 2019 · Reply

      Hi Natasha,

      As Lowfare+ already includes a standard carry-on bag and a personal item, it is not possible to purchase additional carry-on. You can purchase checked baggage only.

  8. Schneider Simon · June 14, 2019 · Reply

    Does Norwegian offer military discounts?

    • Catherine Luther · June 15, 2019 · Reply

      Hi,

      There is not mention of military discount on Norwegian’s website so it is unlikely that they offer this.

  9. What are their rules regarding where to pack items such as batteries, power banks, etc? Hand luggage or checked luggage?

    • Hey Nomi,

      Batteries, spare/loose, including lithium metal or lithium ion cells or batteries, for portable electronic devices must be carried in carry-on baggage only.

  10. Hi, I prepaid for checked luggage online when I booked my flight. I can get a refund if I no longer need to check in a bag?

  11. Melba Castro · August 8, 2019 · Reply

    Hi, I got a low fare flight to Spain with a transfer in London, if I want 1 checked bag, how much is the cost?

  12. Arielle · August 19, 2019 · Reply

    I have paid for 2 bags but have 2 additional bags that I will be travelling with. How do I check them and would I need to add them as excess baggage? And will I have to pay the kilo per bag?

    • Catherine Luther · August 21, 2019 · Reply

      Hi Arielle,

      As Norwegian only permits passengers to pre-pay for up to 2 checked bags, the other two will be considered excess luggage and will be charged at the airport on check-in. Excess luggage is charged at around $13 per kilogram.

  13. Pat Swasaki · August 20, 2019 · Reply

    I booked two Norwegian tickets ORD-BAR the other day through Flyfar. I was given the option of paying $10 per ticket for an extra piece of hand luggage. Since our backpacks are larger than the allowed “personal item” size, I thought it prudent to pay $10 each to cover them as carryons. However, my Norwegian documents don’t reflect the extra carry-ons. I checked w/Flyfar and they tell me the request will be confirmed by Norwegian 3-4 days before flying. I tried to call Norwegian but could not get through. Does this situation sound legit?

    • Catherine Luther · August 21, 2019 · Reply

      Although it may be plausible that it takes some time for booking details to be updated between an online travel agent and an airline, we can’t comment on whether this is legitimate or not. You would need to try to get in touch with Norwegian again who will be able to confirm this for you.

  14. Melissa Velazquez · August 22, 2019 · Reply

    I booked a low fare ticket for a trip to Barcelona, and I paid for one checked baggage. The maximum weight capacity is 32 kg or 20 kg? I’m a little confused. Thanks

  15. Tina Green · August 26, 2019 · Reply

    I have a direct flight Orlando to Paris – low fare – which includes the carry-on and small personal item – free but needs combined weight 10 kg. Can I purchase an upgrade on the weight allowance prior to the trip?

  16. Maddie Brown · October 2, 2019 · Reply

    I purchased a round trip ticket from Orlando to London, but I now need to change the return flight to an earlier date. It is a LowFare ticket so I know there is a fee to reschedule the flight. But I purchased a checked bag with my flight. If I reschedule, will the checked bag purchase continue over to my new flight?

    • Hi Maddie,

      You may receive a refund for the checked bag on the flight you’re canceling, and then could be required to re-purchase the bag for your new flight. I recommend you contact the Norwegian Air customer service team directly to be certain.

      Thanks for reading!

  17. Christine Fielding · October 17, 2019 · Reply

    We are flying Orlando to Gatwick in November. Could you please inform me what is the maximum weight allowed for premium class? One case weighing 23 kg and another case weighing 15kg, is that allowed? Or do they have to be 20 kg each case and no more?

    • Hi Christine,

      Be advised that we do not represent Norwegian Airlines, but you should be able to bring 1 personal item and 1 carry-on bag with a combined weight of no more than 15 kgs. You should also be able to bring 2 checked bags weighing up to 20 kgs each, 40 kgs total.

      Thanks for reading!

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