Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure an...
Edited by: Keri Stooksbury
With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...
& Kellie Jez
Kellie’s professional experience has led her to a deep passion for compliance, data reporting, and process improvement. Kellie’s learned the ins and outs of the points and miles world and leads UP’s c...
23 comments
Megan
October 15, 2018
Sending this to my uncle ASAP, since he has so many points to use.
Sarah Rahall
February 05, 2021
It looks like Southwest doesn’t have this option available anymore? You can only redeem points for air travel, unless I missed something?
Jarrod West
February 08, 2021
Hi Sarah,
If you head to this page on the Southwest website, and click “Explore Rewards”, you’ll see all of the other options you have when it comes to point redemptions.
Ashley Ryan
October 18, 2022
FYI: The “Book a Stay” feature that allows using points for hotel stays is down for “maintenance”, but it has been down for over a week. You can call 800-833-4861 from 8:00 a.m. – 4:30 p.m. Central Time, Monday through Friday.to book via phone (I emailed them about it).
Y
February 09, 2021
Southwest discontinued the more rewards options due to “COVID”.
“Due to circumstances resulting from COVID-19, we have temporarily paused the ability to redeem points in More Rewards. We are sorry for the inconvenience and hope to resume normal operations soon. Thank you for your patience and grace during this time.”
I will never fly with Southwest again. This is not the way to treat loyal customers when many of us aren’t able to fly and they limit other options to redeem miles.
Jarrod West
February 09, 2021
Hi Y,
If you head to this page on the Southwest website, click Explore Rewards, and sign-in to your account it appears that you can still access all of the more rewards options.
John
March 22, 2021
Doesn’t work.
Jarrod West
March 22, 2021
Hi John,
The website appears to be working just fine on my end. Try copying this link directly into your search bar: https://www.southwest.com/rapidrewards/redeem-more-rewards
Chris
March 30, 2021
Wrong, you get the stupid Covid message. Shameful business practice by Southwest. Points earned prior to Covid should not be subject to this new restriction.
Jarrod West
March 31, 2021
Hi Chris,
It does not appear to be wrong on my end. I was just able to log in to the More Rewards portal and can access options to redeem my Southwest points for events, tech items, golf supplies, etc. I’m not sure why you or the previous commenter are experiencing errors with logging in, but I would contact Southwest directly to see how you might be able to get that resolved.
Akhil
March 31, 2021
Is it really worth getting a southwest credit card? I am not a frequent flyer but I just want to know whether I should apply or not?
Jarrod West
April 01, 2021
Hi Akhil,
On the times that you do fly, do you usually fly with Southwest?
Jane Doe
April 12, 2021
This only works if you have the Chase Rapid Rewards credit card. It doesn’t work for the regular rapid rewards account holders.
Blair
September 02, 2021
Holy cow! This is amazing, thanks so much! I was just sitting with my miles doing nothing.. (not traveling anytime soon with Covid) and I see $100 Bath and Body Works gift cards! I no longer have to buy presents for Christmas! I’m just buying gift cards! Thank you so, so much! I’m so happy! You helped me a lot with your knowledge!
G
November 07, 2021
This doesnt work anymore. I want to use my points for a hotel stay and I don’t see this option anymore. Southwest wants me to use my card to buy the room but I want to use the POINTS to redeem a hotel stay and this cant be done, I’m so angry! I don’t want to buy stupid sunglasses and gift cards? What a waste.
shannon moody
December 14, 2021
Can I use my points on Amazon?
Jarrod West
December 14, 2021
Hi Shannon,
Unfortunately, Southwest has discontinued the ability to use your points through Amazon.
Mike Sayre
August 16, 2022
Can I use my points to fly my granddaughter (age 21) round trip to visit us?
Jarrod West
August 16, 2022
Hi Mike,
Yes, you can use your points to book a ticket for whomever you’d like.
Clara
September 23, 2022
Was the option to use points for international airline carriers discontinued?
Katie Seemann
September 26, 2022
Hi Clara,
That’s a really good question. The option to use points to book non-Southwest international flights was alive and well a few weeks ago when I updated this post, but I am not seeing it now. This could be a glitch so I would check back in a few days. I’ll try to get clarification to see if it was actually discontinued or not.
Tarah Callis
October 24, 2022
The Travel option is not available as of 10/24/22.
Katie Seemann
October 25, 2022
Hi Tarah,
Correct. The travel part of the site has been temporarily suspended.
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