Plaza Premium Lounge at Nairobi’s Jomo Kenyatta International Airport [Review]

I found myself lounge-hopping at Jomo Kenyatta International Airport (NBO) ahead of my Qatar Airways flight to Doha, Qatar. After a smooth check-in and security experience, my friend and I ventured to the lounge closest to our flight, the Aspire Lounge. It was on the smaller side and didn’t have diet sodas, so with some time on our hands, I opened the Priority Pass app to see where else we could venture.

The next-closest lounge was a new Plaza Premium Lounge, about 7 gates away. After a brief walk to Terminal 1D, we enjoyed a little R&R, replete with local cuisine, expansive runway views, and, most importantly, diet soda. This lounge is worth checking out on your next trip through Nairobi!

Plaza Premium Lounge Location

The lounge is located in Terminal 1D of Jomo Kenyatta International Airport (known as JKIA), next to gate 4.

I entered the airport at Terminal 1B for my Qatar Airways flight. After passing through this terminal’s immigration and security, I took the escalators to the second level and turned right toward the Turkish Airlines Lounge sign. The gate numbers will decrease as you walk.

The terminal walkway narrowed when passing from Terminals 1C to 1D around gate 5. The area where the lounge was, near gate 4, almost felt like a temporary building.

Gaining Entry to the Plaza Premium Lounge

The Plaza Premium Lounge is open 24 hours daily to passengers departing on international flights.

Lounge Memberships

Eligible members of LoungeKey, Priority Pass, and The Club can gain access to the lounge.

The Priority Pass website indicates that “Premium alcoholic drinks and shower facilities are subject to payment.” Priority Pass guests are permitted a 2-hour stay.

Several credit cards offer complimentary Priority Pass lounge access, and I was able to enter using the membership from my Capital One Venture X Rewards Credit Card*×Information collected independently. Not reviewed by Capital One..

Terms Apply / Rates & Fees

Capital One Venture X Rewards Credit Card

U.P. Rating 

The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

The Capital One Venture X card is an excellent option for travelers looking for an all-in-one premium credit card.

Capital One Venture X Rewards Credit Card

The Capital One Venture X card is an excellent option for travelers looking for an all-in-one premium credit card.

Welcome Offer

Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel.

75,000 miles

UP's Bonus Valuation*:

$1,350

Annual Fee

$395

APR

19.99% - 29.49% (Variable)

Credit Recommended

Upgraded Points credit ranges are a variation of FICO^®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.

Excellent (740-840)

Why We Like This Card

The Capital One Venture X Rewards Credit Card is the premium Capital One travel rewards card on the block.

Points and miles fans will be surprised to see that the Capital One Venture X card packs quite the punch when it comes to bookings made through Capital One, all while offering the lowest annual fee among premium credit cards.

Depending on your travel goals and preferences, the Capital One Venture X card could very well end up being your go-to card in your wallet.

 

Pros & Cons

Pros

• 10x miles per $1 on hotels and rental cars purchased through Capital One Travel
• 5x miles per $1 on flights and vacation rentals purchased through Capital One Travel
• 2x miles per $1 on all other purchases

Cons

• $395 annual fee (rates & fees)
• Does not offer bonus categories for flights or hotel purchases made directly with the airline or hotel group, the preferred booking method for those looking to earn elite status

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Card Highlights

• Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
• Receive a $300 annual credit for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
• Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
• Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights and vacation rentals booked through Capital One Travel
• Earn unlimited 2X miles on all other purchases
• Enjoy complimentary access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and the Partner Lounge Network
• Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
• Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
• Receive up to a $120 credit for Global Entry or TSA PreCheck^®

Financial Snapshot

• APR: 19.99% - 29.49% (Variable)
• Foreign Transaction Fees: None

Rewards Center

Capital One Miles

 

Bank Partners

Corporate partners include AmBank, American Express, Bank of China, Capital One, China Citic Bank, China Construction Bank, Citibank, HSBC, and Maybank.

Day Rates

When prebooking online, the day rates are as follows:

• 3 hours for $38.38 (children 2 and older are $31.40)
• 6 hours for $59.52 (children 2 and older are $48.96)
• 30-minute shower for $25

These differed slightly from the walk-up “opening promotion” rates, which were:

• 3 hours for $38.25 (children 2 and older are $27)
• 6 hours for $59.50 (children 2 and older are $42)
• 30-minute shower for $15

Guests can get a 20% discount by joining Plaza Premium Group’s free Smart Traveller program. The displayed Smart Traveller rates were:

• 3 hours for $36 (children 2 and older are $25.50)
• 6 hours for $56 (children 2 and older are $39.50)

First Impressions

The Plaza Premium Lounge opened in February 2024, and my visit was just a month later — it still looked brand-new. I was impressed with the spacious seating areas and bright windows that ran the length of the lounge.

The expansive apron and taxiway views looked out on propeller planes and smaller aircraft.

Two Kenya Airways aircraft were also being serviced.

Seating

Upon entering the lounge, the buffet and dining table area were to the left, with club seating and the restrooms to the right.

The end of the lounge on the right had a smaller seating area with club chairs in rows of 4, lamps, and side tables.

Facing this section was a row of bench seats with outlets and small tables built in.

The main seating area in the lounge had rows of 5 individual club chairs, each with their own side table and lamp.

The side tables had 2 built-in universal outlets and 2 inputs for USB-A plugs.

An area more suitable for dining or working was on the other side of a partition on the left side of the lounge.

Food and Beverage

The buffet area was to the left when entering the lounge. The island area had breads, soup, desserts, juices, and infused waters.

The area against the wall had a beverage cooler, hot and cold food items, and a bar.

Buffet

The buffet had vegetarian and gluten-free options, and allergens were indicated with icons and words.

This cooler contained blueberry cheesecake, African lime cake, tabbouleh, and vegan avocado, pumpkin, and grilled zucchini salad.

The other side of the cooler held musk melon (like canteloupe), watermelon, and salad ingredients such as lettuce, cucumbers, tomatoes, and broccoli.

The hot buffet area had vegetarian options, including steamed rice and herb and garlic-tossed vegetables.

Meat-based entrées included a Moroccan meatball tagine.

Chicken with mushroom and sage and githeri (boiled maize and legumes) were also available.

The bread area had olive focaccia, soft rolls, mandazi (a fried bread), grissini sticks, and carrot and ginger soup with herb croutons.

I had just tried mandazi the day before this visit and was excited to have another taste.

The spread finished with carrot cake, banana bread, and whole oranges.

Bottom Line:

The buffet had a handful of “local specialty” items, such as African lime cake, Moroccan meatball tagine, githeri, and mandazi. I enjoyed this last chance to try a few local delicacies before my flight.

Drinks

Complimentary alcoholic drinks could be ordered from the bar, including:

• Beer — Tusker’s Draught, Heineken, White Cap
• Wine — Two Oceans Chardonnay and Cabernet Sauvignon, Cesari DOC Pinot Grigio, Vecchia Cantina Chianti Sangiovese
• Liquors – Campari, Bacardi Carta Blanca, Ballantine’s Finest, Absolut Blu, Gordon’s

Coffee and tea were self-service, and there were a few bar snacks and cookies in this area.

The cooler held bottles of Coca-Cola sodas (including Coca-Cola No Sugar!), Schweppes ginger ale, and sparkling and still water.

The island in the middle of the dining area had orange and apple juice and water infused with lime and mint or orange and apple.

Amenities

Wi-Fi

The lounge had a standalone network, and the network name and password were prominently displayed on placards in the seating area.

Restrooms

The restrooms were behind the pathway that ran the length of the lounge and were divided by gender. The women’s side had 2 toilet stalls, 1 shower stall, and 1 prayer area.

The toilet stalls were contemporary and spacious.

Showers

The shower stall was equally as spacious, with an area for luggage storage, a hair dryer, and bath amenities, including shampoo, shower gel, and body lotion. Plaza Premium’s website indicates that reservations can be made at the desk where you check in and that other amenities, such as a bath towel, comb, dental kit, and shaving kit, are available complimentary.

The website also indicates that cardholders of select banks or travel passes can enjoy 30 minutes of usage, subject to availability, so it is worth confirming your coverage when checking in.

Prayer Room

The restroom area also had a Muslim prayer room with prayer rugs and a wudu station for ablution.

Staff and Service

My check-in experience was pleasant and swift; outside of that, I did not interact with the staff. The lounge was clean and tidy and kept well-stocked during my stay.

Final Thoughts

Compared to the Aspire Lounge in NBO’s Terminal 1B, the Plaza Premium Lounge in 1D was a breath of fresh air. It’s bright, airy, spacious, and has plenty of seating from which to admire the fantastic views across the runway.

I appreciated the unique variety of food offered, especially the local specialties. I was also happy to see diet sodas offered to feed my Coke Zero addiction — if you know, you know!

Considering the circular nature of Jomo Kenyatta International Airport’s international Terminal 1, stopping in at Plaza Premium Lounge should be an easy detour, no matter your departing gate.