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New Caption by Hyatt Brand Launching in Memphis This Summer

James Larounis's image
James Larounis
James Larounis's image

James Larounis

Senior Content Contributor

557 Published Articles 1 Edited Article

Countries Visited: 30U.S. States Visited: 35

James (Jamie) started The Forward Cabin blog to educate readers about points, miles, and loyalty programs. He’s spoken at Princeton University and The New York Times Travel Show and has been quoted in...

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Hyatt is introducing its latest brand, Caption by Hyatt, starting with the Caption by Hyatt Beale Street Memphis in Tennessee, scheduled to open this summer. The new brand is the latest in expansion efforts both in the U.S. and abroad and will offer contemporary, sustainable design with a focus on innovative social and culinary spaces.

What Is Caption by Hyatt?

Hyatt describes Caption by Hyatt as having the design of an upscale lifestyle-forward hotel, similar to Hyatt Centric and Andaz, with the flexibility of a select-service property, similar to the Hyatt Place and Hyatt House brands.

The new concept will be very similar to Marriott’s Moxy Hotels and will target young, casual travelers rather than families.

Caption by Hyatt Memphis Room
The rooms at Caption by Hyatt hotels will feature more modern amenities in a streamlined environment. Image Credit: Hyatt

With Caption by Hyatt, there are several things you can expect:

  • An emphasis on mobile check-in and checkout, as well as mobile pay. While there will be staff on hand to assist with check-in, there will be a heavy emphasis on using the app to access your room vs. the traditional plastic room key. Out of Hyatt’s current portfolio, its Andaz brand reflects some similarities since there isn’t a “front desk” in the traditional sense.
  • In the lobby of the hotel will be the Talk Shop, a place to eat, work, grab a coffee, lounge around, and get checked into the hotel, complete with a coffee shop, eatery, grab-and-go artisanal items, and a cocktail bar. It’s meant to be an all-in-one area.
  • At Caption by Hyatt Beale Street Memphis, guests can also enjoy a beer garden and on-site bakery.

In guest rooms, you’ll find:

  • An emphasis on recycled materials
  • Open closets
  • Plentiful power outlets, allowing you to work from anywhere within the room
  • Enclosed rain showers
  • Large vanities

At Caption by Hyatt Beale Street Memphis specifically, you’ll find 136 rooms, each with a flavor of Memphis in the art, on the walls, and in the colors. What’s really cool about the Memphis property is that it is built into the old Wm. C Ellis & Sons Ironworks and Machine Shop, so there will be a lot of historic charm throughout the entire property.

Hot Tip: Learn about the best ways to earn and redeem your World of Hyatt points at this new property!

New Caption by Hyatt Properties in the Pipeline

The Caption by Hyatt in Memphis isn’t the only property from this new brand opening up, with these properties currently under development:

  • Caption by Hyatt Shanghai Zhongshan Park is opening in early 2023
  • Caption by Hyatt Namba Osaka is opening in 2024
  • Caption by Hyatt Kabutocho Tokyo is opening in 2025
  • Caption by Hyatt Ba Son Saigon is opening in 2025

Final Thoughts

It will be interesting to see how this new Hyatt brand integrates into the rest of the Hyatt portfolio. There’s been mixed reception when other hotel chains have introduced similar brand concepts, so Hyatt will have to differentiate itself and provide an offering that doesn’t label the brand as cheap. Regardless, it’s always good to have more hotel options.

James Larounis's image

About James Larounis

James (Jamie) started The Forward Cabin blog to educate readers about points, miles, and loyalty programs. He’s spoken at Princeton University and The New York Times Travel Show and has been quoted in dozens of travel publications.


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