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To help limit overcrowding in Delta Sky Clubs worldwide, Delta is instituting several changes to when you can access a club. Unfortunately, the news isn’t all great.
New Access Rules
First and foremost, you’ll notice several of these rules nearly identically mimic the rules established by long-time credit card partner American Express for its Centurion Lounges, and that’s probably not by coincidence. American Express recently instituted such policies in its lounges worldwide and as the 2 companies are partners, American Express likely shared positive data with Delta that encouraged the airline to make the changes.
Here are the new rules:
3 Hours Before Departure for Access
You’ll only be able to access the lounge within 3 hours of departure. If you arrive significantly early for your flight, you won’t have access to the club. Interestingly, Delta doesn’t say what the new policy is if you’re standing by for a flight but are not confirmed. American Express clearly advised that you need a confirmed seat on a carrier to enter its Centurion Lounges, though Delta may be a bit more lenient than this if the Delta Sky Club agent at check-in can see that you’re actually on the standby list.
If you’re on a connection and the connection is longer than 3 hours, you’ll still be able to enter the lounge.
Access on Arrival
Delta initially announced that it was removing Sky Club access for arriving passengers, but due to customer feedback, has since removed that restriction. Moving forward, guests will still be able to use the lounge on arrival.
This is a major win for business customers who are accustomed to catching up on emails or work upon landing. Accessing a club on arrival is also great if you simply want to use a clean bathroom, or get agent assistance on a future flight itinerary.
The Changes Take Effect Soon
Hot Tip: Learn more about access in our full list of U.S. Delta Sky Club lounge locations, hours, and amenities.
We assume Delta believes its Delta Sky Clubs are too crowded, and it wants to relieve the pressure inside, though based on the changes that are taking place, there are likely some cost-cutting measures going on as well. The most disappointing thing about the new changes is how soon they take effect.
Featured Image Credit: Delta Air Lines
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