How do I contact Malaysia Airlines' Enrich?

You can contact Malaysia Airlines 24/7 at +603-2263-5777.

How do you claim MAS Enrich points?

You can earn Enrich points by providing your Malaysia Airlines Enrich account number anytime you’re making a qualifying purchase. Your points should post to your account shortly after completing any qualifying activity.

What can I use my Enrich points for?

The best way to use Enrich points is for Malaysia Airlines flights or upgrades. In some cases, it makes sense to book a Oneworld partner airline flight, though it’ll generally cost more points.

How do I get to Enrich Silver?

Enrich silver status can be achieved by earning enough Elite Points. To qualify for Elite Silver, you need 30 Elite Points. Elite-Point earnings are determined by the flight zone and the cabin class.

How long do Enrich points last?

Enrich points normally last for 3 years and expire at the end of the 36th month after they were earned. The only way to extend the expiration is to pay a fee. You can pay RM0.02 (<$0.01) per mile plus an RM40 (~$10) fee to extend up to 12 months (depending on how close you were to the expiration date).

Can I transfer my Enrich points?

You can share your Enrich points with your family or friends (up to 50,000 points per year) by paying a fee of RM0.04 (<$0.01) per mile and a fee of RM40 (~$10). You have to call Malaysia Airlines or visit the nearest ticketing office to do this.

18 Best Ways To Earn Malaysia Airlines Enrich Points [2023]

Q: Can I transfer my Enrich points?

You can share your Enrich points with your family or friends (up to 50,000 points per year) by paying a fee of RM0.04 (<$0.01) per mile and a fee of RM40 (~$10). You have to call Malaysia Airlines or visit the nearest ticketing office to do this.

Malaysia Airlines is the flag carrier of its namesake country and is headquartered in its capital city of Kuala Lumpur.

The airline — with its primary hub in Kuala Lumpur (KUL) and secondary hubs in Kota Kinabalu (BKI) and Kuching (KCG) — has been rated several times as a leading airline in Asia and even throughout the world. However, it has struggled in recent years to compete with low-cost carriers that have become so prevalent in Southeast Asia.

Regardless, Malaysia Airlines has plenty going for it, including a respectable long-haul route network to/from Kuala Lumpur and even a rare “business suites” product situated above its standard business class offering.

Malaysia Airlines is a member of the Oneworld alliance, and while its Enrich loyalty program may not be as well-known to U.S.-based flyers, it can be a great option for booking Oneworld flights, including those on American Airlines, British Airways, Qantas, and more.

In this guide, we’ll examine the numerous ways through which you can accumulate lots of Malaysia Airlines Enrich points. Let’s get started!

Table of Contents

Sign Up for a Malaysia Airlines Enrich Account
1. Transfer Malaysian Airlines Enrich Points From Financial Partners
Earn Enrich Points Through Travel
Earn Enrich Points Through Shopping and Dining
- 10. Malaysia Airlines Shopping Partners
- 11. Malaysia Airlines Dining Partners
Specialty Earnings for Malaysia Airlines
Final Thoughts

Sign Up for a Malaysia Airlines Enrich Account

Malaysia Airlines’ frequent flyer program is known as Enrich. Each unit of currency you earn and redeem within the program is known as an Enrich point.

To the surprise of many, Malaysia Airlines has a user-friendly website with an excellent design — simply follow these steps to create an account:

Visit Malaysia Airlines’ homepage.
In the top-right corner, you’ll see a button that says Log In/Sign Up. Click that, then click Enrich.
On the redirected page, click Create a new Enrich account now!
Verify your email address to complete your registration.
Fill out the form and write down your Enrich number. You may also log in using your email address, but your Enrich number will be required for any partner mileage accrual.

Make sure to keep your login details somewhere handy, as you’ll need them any time you want to earn Enrich points or redeem them for flights or upgrades.

1. Transfer Malaysian Airlines Enrich Points From Financial Partners

It’s harder for those who live outside of Southeast Asia to earn Enrich points through credit card spending than in other programs like Avianca LifeMiles or Flying Blue miles. Let’s take a look at the best way to do so for non-U.S. residents.

The Malaysia-based co-branded credit cards have been discontinued, but you have the opportunity to leverage transfer partnerships from foreign transferable currencies.

There are several Malaysia-based issuers whose rewards transfer to the program:

Affin Bank/Affin Islamic Bank
Alliance Bank
AmBank
American Express
Bank Islam
BSN
CIMB Bank
Danamon Bank
Hong Leong Bank
Maybank
Public Bank
RHB Bank
St. George
Standard Chartered
United Overseas Bank (UOB)
Westpac

While all of the above issuers may have operations outside Malaysia, eligibility to participate in transfers to the Enrich program applies only to Malaysian residents, except Westpac, which is also accessible to Australian residents.

To see details on each program, visit the Earn Miles page and click Financial Services.

Earn Enrich Points Through Travel

2. Airfare and Airline Purchases

Malaysian Airlines business class. Image Credit: Malaysian Airlines

One of the easiest ways to earn Malaysia Airlines Enrich points is by booking paid airfare on Malaysia Airlines.

Your earnings on a given flight will be determined by the ticket price and the level of elite status you hold, which means it’s a revenue-based earning model.

Cabin Class	Fare Class	Enrich Points Earned (Percentage of Ticket Price)
Business Suite	F, A	180%
Business Suite	P	140%
Business Class	J	140%
	C, D	130%
	Z	110%
Economy Class	Y, B, H	100%
	K, M, L, V	75%
	S, N	50%
	Q, O, G	25%

As an entry-level Enrich Blue member, you earn 120 points for every RM100 (~$24) you spend on a Malaysian Airlines ticket.

For example, if you book a $1,000 business class ticket (~RM4,170) in the “Z” fare class, you’ll earn a total of 5,504 Enrich points. You’ll earn 5,004 points from being a Blue member and another 500 points from booking a Z class ticket with a 10% bonus (110% overall).

Similarly, if you book a $100 economy class ticket (~RM417) in the “G” fare class, you’ll earn 125 Enrich points (500 points multiplied by 25%).

3. Crediting Partner Airlines to Malaysia Airlines Enrich

Malaysia Airlines Oneworld — Image Credit: Oneworld

Malaysia Airlines is a Oneworld alliance member, which means you can easily earn Enrich points from virtually any Oneworld flight you take, including domestic flights with American Airlines, for example.

In addition, you can also redeem Enrich points for Oneworld flights, like Cathay Pacific business class or British Airways economy class.

However, the point-accrual structure for each partner varies tremendously. Here’s the breakdown of earnings by partner:

Airline	Cabin Class	Fare Class	Earning Rate (Percentage of Distance Flown)
Alaska Airlines	Full-fare first class	A, F	150%
	First class	J, C, D	125%
	Discounted first class	I	100%
	Premium class	W, P, R	100%
	Main cabin	Y, B, H	100%
		K, M, L	50%
		V, S, N, Q, O, G, X	25%
American Airlines	First class	F, A	150%
	Discounted first class	P	125%
	Business class	J, D, R, I	125%
	Economy class	Y	100%
		H	75%
		K, M, W, L, V	50%
		S, G	25%
British Airways	First class	F, A	150%
	Business class	J, C, D, R	125%
	Business class	I	100%
	Premium economy	W, E, T	100%
	Full-fare economy	Y, B, H	100%
	Discounted economy	K, M	50%
	Deeply discounted economy	G, L, N, O, Q, S, V	25%
Cathay Pacific	First class	F, A	150%
	Business class	J, C, D, P, I	125%
	Premium economy	W, R, E	110%
	Economy	Y, B	100%
	Discounted economy	H, K, M	50%
Finnair	First class	N, A	N/A
	Business class	J, C, D	125%
		I, R	100%
	Economy	Y, B, H	100%
	Discounted economy	V, L, N, S, Q, O, K, M, Z	50%
	Deeply discounted economy	G	25%
Iberia	Business class	J, C, D, R	125%
		I	100%
	Premium economy	W, E, T	100%
	Economy	Y, B, H	100%
	Discounted economy	K	50%
	Deeply discounted economy	L, F, V, G, Z, N, S, Q, O, A, M	25%
Japan Airlines	First class	F, A	150%
	First class	A (domestic)	0%
	Business class	J, C, D, I	125%
		X	70%
		U	0%
	Premium economy	W, R	100%
		E	70%
		P	50%
		P (domestic)	0%
	Economy	Y, B	100%
		H, K, M	70%
		L, V, S	50%
		Q, N, O, G, Z	25%
		T	0%
Qantas	Between Australia and the U.K./Europe/Asia and Between Asia and the U.K.
	First class	F, A	100%
	Business class	J, C, D, I	75%
	Premium economy	W, R, T	50%
	Economy	Y, B, H, K, M, L, V	25%
	Rest of the World
	First class	F, A	150%
	Business class	J, C, D	125%
	Business class	I	100%
	Premium economy	W, R, T	110%
	Full fare economy	Y	100%
	Discounted economy	B, H	50%
	Deeply discounted economy	K, M, L, V	25%
Qatar Airways	First class	F, A	150%
	Business class	J, C, D, I	125%
		R	100%
		P	75%
	Economy	Y, B, H	100%
	Discounted economy	K, M	50%
	Deeply discounted economy	L, V, G, S, N, Q, T, O, W	25%
Royal Air Maroc	Business class	J, C, D	125%
	Economy	Y, B	100%
	Discounted economy	H, K, M	50%
	Deeply discounted economy	L, V, S, N	25%
Royal Jordanian	Business	J, D, Z, C	125%
	Economy	Y, B, H	100%
		K, M, N	50%
		L, S, V, R, Q, W	25%
SriLankan Airlines	Business	J, C, D	125%
	Business	I	100%
	Economy	Y, B, P, H	100%
		K, W, M, E, L, R, V, S	50%
		N, Q, O	40%
		G	0%

All you need to do when booking flights with any of these partners is provide your Enrich number when filling out the passenger details.

Hot Tip: Learn the ins and outs of crediting your flights to other frequent flyer programs with our complete guide.

Beyond the Oneworld alliance, Malaysia Airlines has individual partnerships with several airlines, such as Emirates and Etihad.

Here’s the complete accrual chart for non-Oneworld, partner-operated flights:

Airline	Cabin Class	Fare Class	Earning Rate (Percentage of Distance Flown)
Air France	First class	P, F	150%
	Business class	J, C, D, I	125%
	Business class	Z, O	100%
	Premium economy	W, S	110%
	Premium economy	A	100%
	Economy	Y, B	100%
		M, U, P, F, W	75%
		K, H, L, Q, S, A	50%
		T, E, N, R, G, V, X	20%
Emirates	First class (Flex Plus)	F	150%
	First class (Flex)	A	150%
	Business class (Flex Plus)	J	125%
	Business class (Flex)	C	125%
	Business class (Saver)	I, O	125%
	Business class (Special)	P, H	100%
	Economy (Flex Plus)	Y, E, R	100%
	Economy (Flex)	U, B, M, W, K	50%
	Economy (Saver)	T, L, Q, G	25%
	Economy (Special)	V, X	0%
Etihad Airways	The Residence	P	300%
	Diamond first class	F, A	150%
	Pearl business class	J, C, D, W	125%
	Pearl business class	Z	100%
	Coral economy class	Y, B	100%
		H	75%
		K, M, Q, L	50%
		G, V, U, E, T	25%
Firefly	Any	Any	Revenue-based (identical to Malaysian Airlines)
KLM	Business	J, C, D, I	125%
	Full-fare economy	Z, O	100%
	Premium economy	W, S	110%
	Premium economy	A	100%
	Economy	Y, B	100%
		M, U, W, P, F	75%
		K, H, L, Q, S, A	50%
		T, E, N, R, G, V, X	20%
LATAM	Business	J, C, D, I	125%
	Business	Z	100%
	Premium economy	W, P	125%
	Economy	Y, B, H, K, M, L, V, S, N, Q, O, G, X, A	100%
MASwings	Any	Any	Revenue-based (identical to Malaysian Airlines)

As an example, if you book a Z-class ticket in business class on LATAM from New York (JFK) to Santiago (SCL), you’ll earn 5,097 Enrich points, which is equal to 100% of the distance flown on the journey.

4. Earn More Points With Elite Status

Enrich Points earning table — Image Credit: Malaysia Airlines

Another excellent way to supplement your Malaysia Airlines balance is to leverage elite status.

If you have Malaysia Airlines Enrich status, you’ll earn a tier bonus on all Malaysia Airlines, MASwings, and codeshare flights marketed by Malaysia Airlines. Note that this does not apply to any Oneworld partner flights or mixed-carrier flights.

The breakdown based on tier and amount spent is as follows:

Enrich Platinum: 2.2 Enrich points
Enrich Gold: 2 Enrich points
Enrich Silver: 1.6 Enrich points
Enrich Blue: 1.5 Enrich points

The example Malaysia Airlines provides is that if you are Blue member and spend RM100, you will earn 150 Enrich points.

5. Hotel Partners

DoubleTree by Hilton Kuala Lumpur — Doubletree by Hilton Kuala Lumpur.Image Credit: Hilton

As you can imagine, Enrich has partnerships with a long list of hotel chains globally. That’s fantastic news because you can earn Enrich points without being restricted to a particular hotel chain.

Here’s what the list of hotel partners looks like:

Hotel Partner	Earning Structure	Hotel Partner	Earning Structure
The Datai Langkawi	600 points per stay	IHG	Up to 2 points per $1 spent
Federal Hotels International	Up to 600 points per stay	Langham Hospitality Group	Up to 600 points per stay
G Hotel	600 points per stay	Meritus International Hotels	600 points per stay
G Tower	600 points per stay	Pan Pacific Hotels Group	600 points per stay
Holiday Villa Hotels & Resorts	600 points per stay	PNB Management Services Sdn Bhd	600 points for RM250+ spent on a room stay in a single receipt 600 points for RM300+ spent on food and beverages in a single receipt
Hotel Equatorial	600 points per stay	Regal Hotels International	Up to 600 points per stay
Hotel JAL City	300 points per stay	Shangri-La Hotels and Resorts	Up to 600 points per stay
Hotel JAL City, Nikko Hotels International, and Okura Hotels and Resorts	Up to 600 points per stay	Taj Hotels Palaces Resorts Safaris	Up to 500 points per stay
HPL Hotels & Resorts	600 points per stay of at least 2 consecutive nights	Worldhotels	600 points per stay

6. Transfer From Hotel Loyalty Programs

While you can top-up your Enrich account with a transfer from a hotel loyalty program, this likely isn’t the best redemption of your points.

Hotel Partner	Minimum	Transfer Ratio
Hilton Honors	10,000	10:1.2
IHG One Rewards	10,000	5:1
Meliá Hotels International	unknown	4:1
Radisson Rewards Americas	2,000	10:1

7. Hotel Booking Portals

There are 4 hotel booking portals that currently have partnerships with Malaysia Airlines Enrich. Before you book through a portal, though, make sure you’re getting the best rate available.

There are specific terms and conditions for each of the agencies listed below, which you can learn more about by visiting the relevant links:

Hotel Booking Portal	Earning Structure
Agoda	Up to 10,000 points on hotel bookings
Enrich Hotels	Up to 15,000 points per night
Kaligo.com	3 to 15 points for every $1
Rocketmiles	1,000 to 5,000 points per night

Ultimately, you’ll have to decide which booking portal offers the most compelling deal on a case-by-case basis, determined by price differentials and the number of Enrich points you’d be earning.

8. Car Rental, Transportation, and Logistics Partners

Malaysia Airlines currently has 6 car rental, transportation, and logistics partners through which you can earn Enrich points:

Partner	Earning Structure	Partner	Earning Structure
Avis	600 points per rental (excluding the U.S. and Alaska)	Firefly Air Cargo	1 point per RM1 spent
BlackCityCars	3 points per $1 spent	Hertz	Up to 600 points per rental
Budget	Up to 3,000 points per rental	SIXT	Up to 750 points per rental

Remember, earning Enrich points requires booking with a specific rate code or following specific terms and conditions.

There are also 2 additional cargo partners in MASkargo and MHD2D, however, it’s unclear how the earning rates are structured.

9. Gas Partner

If you fill up at any of the 600 Petron Service Stations in Malaysia, you can convert your Petron Miles points to Enrich at a ratio of 4:1.

You’ll earn 2 PMiles points for every liter of Blaze 95, Diesel Max, or Turbo Diesel purchased and 3 PMiles points for every liter of Blaze 97 or 100 purchased.

Earn Enrich Points Through Shopping and Dining

In addition to spending on credit cards, you can earn Enrich points through shopping and dining partners.

This is mainly limited to merchants and companies in Malaysia, though there may be some opportunities that apply to foreign partners.

10. Malaysia Airlines Shopping Partners

Bicester Village shopping — Bicester Village. Image Credit: Malaysia Airlines

At the moment, Malaysia Airlines’ shopping partners include (note that RM refers to Malaysian ringgit):

Shopping Partner	Earning Structure	Shopping Partner	Earning Structure
Bicester Village	1 Point per £1 spent	Temptations	Earn 2 points per RM1 (~$0.25) spent
Kapten Batik	1 point per RM1 (~$0.25) spent

The Bicester Village is one of the luxury shopping promenades in Oxfordshire, England. It’s part of the greater Bicester Village Shopping Collection, but the only location eligible to earn Enrich points is the one in Oxfordshire.

To earn Enrich points, present your receipts and Malaysia Airlines membership card at the Visitor Centre or Information Hub (located at the train station) on the day of your visit.

Kapten Batik offers modern batik-style fashion for men. If you find yourself in downtown Kuala Lumpur, you can earn points by shopping at the Kapten Batik store. You can also earn points by shopping online — just be sure to include your Enrich number in the Remark section during checkout, and your points will be credited within 7 days of your purchase.

And if you’re a Silver, Blue, Junior Silver, or Junior Blue member, you get a 10% discount. Gold, Platinum, Junior Gold, and Junior Platinum members get a 15% discount.

Temptations is a retailer that allows you to preorder duty-free items online. When you make a purchase, simply provide your Enrich number, and your points will post 6 to 8 weeks after the transaction.

11. Malaysia Airlines Dining Partners

Currently, you can earn Enrich points through 2 dining partners:

Dining Partner	Earning Structure	Dining Partner	Earning Structure
Grand Hyatt Kuala Lumpur	1 point per RM2 (~$0.50) spent at THIRTY8 and JP teres	OpenHouse	1 point per RM1 (~$0.25) spent with a minimum spend of RM100 (~$24)

If you’re dining at any of the partner restaurants mentioned above, remember to present your Enrich membership card to earn the points.

Specialty Earnings for Malaysia Airlines

We’re not done quite yet — let’s explore some of the niche ways you can earn Malaysia Airlines Enrich points.

12. Spa Partner

At the Grand Hyatt Kuala Lumpur, you’ll earn 1 Enrich point for every RM2 (~$0.50) spent at the ESSA Spa. All you need to do is present your membership card when making your reservation.

13. Get Rewarded for Higher Education Purchases

SEGi higher education — Image Credit: Malaysia Airlines

SEGi is a network of online universities and courses that allow you to earn Enrich points! For qualifying courses in certain programs, you can earn 1 Enrich point per RM2 (~$0.50) spent on tuition fees.

Currently, you can earn Enrich points on tuition fees for the following programs:

Masters in Business Administration (offered in collaboration with University of Sunderland (UK))
BSc (Hons) International Tourism and Hospitality Management (offered in collaboration with the University of Sunderland (UK))

Additionally, participating campuses include:

SEGi College Kota Damansara
SEGi College Kuala Lumpur
SEGi College Penang
SEGi College Sarawak
SEGi College Subang Jaya
SEGi University

14. Convert Your B Infinite Points to Enrich Points

B Infinite is a loyalty program that earns points with a variety of partners, including Starbucks, Krispy Kreme, 7-Eleven, Caltex, and more.

When you accumulate BPoints, you can convert them to Enrich points at a 2,000:300 ratio. It may take up to 7 business days for the conversion to be completed.

15. Convert Sunway Pals Points to Enrich Points

Sunway Group is a Malaysian conglomerate with a loyalty program called Sunway Pals.

You’ll earn Sunway Pals points when you make purchases at any eligible Sunway merchant, including Sunway Malls, Sunway Theme Parks, and Sunway Medical.

You can convert Sunway points to Enrich points at a 1,000:350 ratio, with a minimum conversion amount of 2,000 points. Allow 14 business days for the conversion to process.

16. Purchase an Insurance Policy

MHinsure — Image Credit: Malaysia Airlines

You can earn lots of Enrich points by purchasing insurance plans through the following providers:

AXA Travel Insurance — Earn 1 point for every RM1
AXA Motor Insurance — Earn up to 1,700 Enrich points in the form of 1 point per RM1 (~$0.25) purchased
MHinsure — Earn 1 point for every RM1 (~$0.25) spent with any Annual Travel Protection plan

17. Get a Check-up or COVID-19 Test

You can earn Enrich points if you get a health check-up or a COVID-19 test from BP Healthcare.

You’ll earn 1 point per RM2 (~$0.50) spent, plus a 10% discount on health-screening services and products or a COVID-19 RT-PCR test.

There are BP outlets across Malaysia, and if you happen to fly into Kuala Lumpur (KUL), you can access BP Healthcare’s private COVID-19 facility.

To earn Enrich points, you must make a purchase at airport.doctor2u.my or the Doctor2U mobile app. You’ll be asked to enter your Enrich membership number when checking out.

All people traveling on a Vaccinated Travel Lanes (VTL) flight are eligible for this promotion, including those arriving in the Langkawi Travel Bubble.

18. Buy Malaysia Airlines Enrich Points

The final method for earning Malaysia Airlines Enrich points is to buy them. You can buy a minimum of 1,000 and a maximum of 150,000 Enrich points per calendar year, and a maximum of 50,000 Enrich points per transaction.

You can purchase them at a cost of 2.5 cents per point. We don’t recommend this approach unless you have absolutely no other way to earn Enrich points.

Your points will be credited to your Enrich account in 1 to 3 business days.

Final Thoughts

There are numerous ways to accumulate Malaysia Airlines Enrich points, the most straightforward of these being booking Malaysia Airlines tickets.

Beyond that, non-U.S. residents can earn Enrich points through Malaysia-based co-branded credit card offerings and transfer points from Malaysia-based loyalty programs.

You can also earn Enrich points by flying on partner airlines, staying at partner hotels, and by making qualifying purchases at any of its other partners.