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5 Things I Learned From Flying Norwegian for the First Time [Barcelona to Copenhagen Review]

Ryan Smith's image
Ryan Smith
Edited by: Michael Y. Park
& Jestan Mendame
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You’ll catch my attention all day every day with a $34 flight on a 3-hour trip. That’s what led me to Norwegian’s website and turned into my first trip on this airline in early February 2026.

However, my flight from Barcelona to Copenhagen cost more than double that number in the end. I learned that the carrier has a lot of add-on fees. I also learned a few things about what is and isn’t included in the ticket price, the efficiency of my on-the-ground experience before takeoff, and the (lack of) comfort inside the plane.

Overall, this was a very average experience, but sometimes average is OK for an airline. I got where I wanted to go safely, and it didn’t turn me off from future flights with the carrier.

If you’re eyeing a flight with this carrier, read about these 5 things I learned from my first time flying on Norwegian Air Shuttle, commonly known as just Norwegian.

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5 Things I Learned From Flying Norwegian for the First Time

1. Check-In Was Easy (Though It Came Without Smiles)

The employee who accepted my checked suitcase was the type of employee who seemed upset that you were there making them do their job. Aside from that, the process was incredibly efficient. There was no one in front of me when I arrived at Norwegian’s counter in Terminal 2 of Josep Tarradellas Barcelona–El Prat Airport (BCN).

Norwegian check in BCN T2
Love the absence of lines for bag drop.

While my flight was mostly full, the check-in counter and baggage drop were empty when I arrived 90 minutes before departure. I had already checked in online, but the employee accepting my suitcase printed my boarding pass and luggage tag within a minute, so checking in online in advance didn’t seem to speed things up.

2. Boarding Was Organized

My flight departed from the R gates, the farthest block of gates at Terminal 2. Boarding started on time, and it was very efficient. The desk agent gave clear instructions before boarding began, explaining how boarding would proceed and starting with preboarding for those who needed extra time. Miraculously, people followed the instructions, and boarding functioned very smoothly.

Norwegian boarding BCN T2
Boarding for my flight.

I boarded with Group B, and there was no line stretching into the jet bridge when my turn arrived — always an indication of whether things are moving smoothly.

Inside the plane, the flight attendants were merely chatting among themselves and ignoring customers. I didn’t see them greeting any passengers or offering assistance in any manner. Even still, we had everyone seated and pushed back from the gate 2 minutes ahead of schedule.

3. Seats Were Old and Only Partly Comfortable

My plane (tail number SE-RRE) was 15 years old, and the glossy leather seats definitely had a dated look — made even more obvious by the fact that the leather was coming loose from the seats and wrinkled in several places.

The cabin had a 3-3 layout with a single aisle. My seat (17A) was a window seat after the exit rows in the middle of the plane.

Space at my knees was tight. I’m 5 feet, 10 inches tall; anyone taller would find this spacing uncomfortable.

Each seat had a medium-sized tray table. The back of the seat had a slot for information, holding the duty-free magazine, safety information card, and a sick bag. There weren’t any outlets, USB ports, or screens at the seats.

The space between rows, known as pitch, was 29 or 30 inches for all seats but the bulkhead and exit rows. Those rows offered up to 38 inches of pitch, and the extra fee to sit here could be worth it on longer flights. The standard seat pitch feels tight after a while.

Hot Tip:

Check out our comparison of seat pitch on U.S. airlines to see how much the average legroom is across carriers.

4. Food and Beverages Were Available for a Fee

There weren’t any complimentary inclusions during my 3-hour flight — not even a cup of water. That said, food and drinks were available. Each seat had a booklet with duty-free products and meals to purchase, including prices. The table of contents told which pages showed what was available on your flight, depending on whether you were flying within the Nordics, within Europe, or long-haul.

Norwegian inflight menu cover
The booklet’s cover.

The menu included sandwiches, wraps, beer, wine, sodas, and even pasta. Allergens were clearly labeled.

5. Add-On Fees Were Everywhere

When looking for a flight from Barcelona to Copenhagen, Norwegian caught my eye on Google Flights when I saw a $34 nonstop fare. What a deal!

Norwegian flight price BCN-CPH before fees
Image Credit: Google Flights

However, that didn’t tell the full story. Though I expected some extra costs for adding a checked bag, that $34 price was less than half of what I paid in the end. My final price was $94.60.

Norwegian fare type comparison BCN-CPH
Image Credit: Norwegian

Because l was on a multiweek trip through Nordic countries in the winter, I had a carry-on and checked bag with lots of winter clothing. These were necessities. By the time I added these to my ticket as individual add-ons, I had basically paid $3.60 to choose a seat — that’s how I viewed moving from the LowFare (basic economy option) to LowFare+ ticket type.

From clicking around during the booking process, I noticed the following add-on fees, many of which applied only to the LowFare ticket or when adding more baggage than is included with the LowFare+ ticket, the type I purchased and the one that probably makes the most sense for many passengers.

SCROLL FOR MORE

Fee Type

Amount

Checked bag (up to 50 pounds or 23 kilograms)

$33

Carry-on bag

$24

Bulkhead seat selection for basic fares

$37

Extra legroom seat selection for basic fares

$37

Front of cabin seat selection for basic fares

$28

Standard seat selection for basic fares

$23

Kids meal during flight

$11

Standard meal during flight

$13

Premium meal during flight

$20

Pet fee

$60

Cancellation protection insurance

$15

Hot Tip:

When paying for your flight and add-ons, you can maximize your purchase by using a credit card with bonus rewards on airline purchases. Good cards for this include the Platinum Card® from American Express, Chase Sapphire Reserve®, and Citi Strata Premier℠ Card. The Amex Platinum card earns 5x points on flights purchased through AmexTravel.com or directly with airlines (up to $500,000 of these purchases annually, then 1x), the Chase Sapphire Reserve card earns 4x points on flights booked directly with airlines, and the Citi Strata Premier card earns 3x points on flights booked directly with airlines.

Final Thoughts

My first experience flying with Norwegian wasn’t impressive, but it wasn’t bad either. While add-on fees were everywhere, I was able to avoid many of them and didn’t need any refreshments during my flight. That said, the price that originally drew me in was only a fraction of what I paid in the end, since I needed a carry-on and a checked bag for my trip.

The plane I flew on felt dated and wasn’t very comfortable. Flying for more than 3 hours in my seat wouldn’t be ideal, and I would consider paying for extra legroom if I flew for any longer period with Norwegian in the future.

Frequently Asked Questions

What is Norwegian Air Shuttle?

Norwegian Air Shuttle is a Norwegian low-cost airline commonly known as Norwegian. It offers affordable flights mainly across Europe and Scandinavia and is one of the biggest budget carriers in the region. As a budget carrier, the price you see at first is cheap, but it doesn’t tell the whole story if you want things like seat selection or checked bags during your trip.

How can I find cheap flights with Norwegian?

You can search and book cheap fares on Norwegian’s official site or flight search tools like Google Flights, and you’ll often save by booking early or using the LowFare calendar.

Does Norwegian have a loyalty program?

Yes, the carrier’s frequent-flyer program is called Norwegian Reward, where you earn CashPoints on flights and other purchases to spend on future trips.

What’s the baggage policy on Norwegian flights?

Basic fares usually include a small carry-on that fits under the seat in front of you, but checked bags and larger carry-ons cost extra. Exact rules depend on your ticket type, and the price for bringing checked or rolling carry-on bags varies by route, but expect to pay $24 or more.

Is Norwegian a good airline to fly with?

Reviews are mixed. Many praise Norwegian’s low prices and modern planes, while some passengers complain about delays or service issues, as well as the many additional fees beyond the initial ticket price that first caught their attention. As with most airlines, eperiences vary.

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About Ryan Smith

Ryan completed his goal of visiting every country in the world in December of 2023 and is now revisiting some favorites. Over the years, he’s written about award travel and credit cards for publications like AwardWallet, The Points Guy, USA Today Blueprint, CNBC Select, Tripadvisor, Point.me, Forbes Advisor, and more.

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