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What You Need To Know Before Booking Thompson Playa del Carmen Main House

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Katie Seemann
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Katie Seemann

Senior Content Contributor and News Editor

349 Published Articles 54 Edited Articles

Countries Visited: 28U.S. States Visited: 29

Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure, F...
Edited by: Nick Ellis
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Nick Ellis

Editor & Content Contributor

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Nick’s passion for points began as a hobby and became a career. He worked for over 5 years at The Points Guy and has contributed to Business Insider and CNN. He has 14 credit cards and continues to le...
& Keri Stooksbury
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Keri Stooksbury

Editor-in-Chief

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Countries Visited: 47U.S. States Visited: 28

With years of experience in corporate marketing and as the executive director of the American Chamber of Commerce in Qatar, Keri is now editor-in-chief at UP, overseeing daily content operations and r...

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The author stayed as a guest of G Adventures. All opinions are the author’s own, and the hotel had no input in any part of this review.

I recently returned from an incredible trip to Mexico. This was my ninth trip to the country, but it was the first time that I traveled as part of an organized group tour. My trip started in Playa del Carmen, so I flew into Cancún International Airport (CUN). My hotel, the Thompson Playa del Carmen Main House, was about 45 minutes from the airport by private vehicle transfer.

Thompson Playa del Carmen Main House is an adults-only boutique hotel. Centrally located for quick access to shops, clubs, and restaurants, this hotel has more of a city vibe than a beach vibe.

I think some people will love this property, while others might be better off elsewhere. Before you book, there are some things you’ll want to know to make sure this is the right hotel for you.

Booking Thompson Playa del Carmen Main House

I was traveling to Mexico on a Geluxe trip with G Adventures, so the tour company made all of my hotel arrangements. Because of that, I didn’t know anything about the hotel before I stayed there (which is unusual for someone like me who will plan an entire vacation around a specific hotel). I love Hyatt, so I was really excited to see that my first hotel of the trip was part of the Thompson Hotels brand.

There Are 2 Thompson Playa del Carmen Locations

The first thing you’ll want to know before booking Thompson Playa del Carmen is that there are 2 locations — Thompson Playa del Carmen Main House and Thompson Playa del Carmen Beach House. These are separate hotels (although guests can use facilities at either location) that are located a few blocks apart from each other.

Thompson Playa del Carmen map
The 2 Thompson Playa del Carmen locations are a few blocks apart. Image Credit: Google Maps

The hotel I stayed at, Thompson Playa del Carmen Main House, isn’t on the beach. If you’re looking for direct beach access, you should opt for the Thompson Playa del Carmen Beach House.

The other big difference between these 2 hotels is that Thompson Playa del Carmen Main House is for adults only, while Thompson Playa del Carmen Beach House welcomes guests of all ages.

Bottom Line:

There are 2 Thompson hotels in Playa del Carmen, Mexico. Thompson Playa del Carmen Main House is for adults only and is located a few blocks from the beach. Thompson Playa del Carmen Beach House is a beachfront hotel for all ages.

Booking Thompson Playa del Carmen Main House With Points

Thompson Playa del Carmen Main House is a Hyatt Category 4 hotel that costs 12,000 (off-peak), 15,000 (standard), or 18,000 (peak) points per night. You can also use your Hyatt Category 1-4 free night certificates here.

Thompson Playa del Carmen Main House cost in points
Rooms are available for 12,000 to 18,000 points per night. Image Credit: Hyatt
Hot Tip:

Earning World of Hyatt points is easy. Not only can you use The World of Hyatt Credit Card to rack up points, but Chase Ultimate Rewards points transfer to Hyatt at a 1:1 ratio. That means you can use cards like the Chase Sapphire Reserve® or Chase Sapphire Preferred® Card to earn points that can be instantly transferred to Hyatt.

Booking Thompson Playa del Carmen Main House With Cash

Cash prices for Thompson Playa del Carmen Main House start around $119 per night for a non-refundable rate or $157 for a refundable member rate.

To get some extra perks, consider booking Thompson Playa del Carmen Main House through The Hotel Collection from American Express.

Thompson Playa del Carmen Amex Hotel Collection
Book Thompson Playa del Carmen through The Hotel Collection. Image Credit: American Express

Select American Express cardholders are eligible for extra benefits like a room upgrade and a $100 property credit on bookings of 2 nights or more at The Hotel Collection properties.

Plus, those who have The Platinum Card® from American Express can save up to $200 on a prepaid stay of 2 nights or more (and earn 5x points per dollar spent).

Hot Tip:

There’s currently a special offer for booking select hotels (including Thompson Playa del Carmen) through The Hotel Collection. Get a complimentary third night when you book by September 30, 2024, and travel by December 19, 2024.

Thompson Playa del Carmen Main House: What You Need To Know

The Front Entrance Is on a Pedestrian-Only Street

The front entrance of Thompson Playa del Carmen Main House is on a pedestrian-only street. While that’s neither positive nor negative, it’s good to know so you aren’t confused when your driver drops you off and points to the hotel a block or 2 away.

Playa del Carmen Mexico pedestrian only street
Thompson Playa del Carmen is located on a pedestrian-only street.

Keep this in mind when packing — it may be a bit difficult to navigate to the hotel if you have lots of luggage. However, with just a rolling carry-on bag and a backpack, I didn’t find it to be a problem.

The Food Was Excellent

There were 3 bars and restaurants on the rooftop of the Thompson Playa del Carmen Main House hotel — Cinco, Alessia Rooftop Dayclub, and UMI Rooftop + Tokyo Kitchen.

Rooftop restaurant at Thompson Playa del Carmen Main House
The hotel’s rooftop restaurant was a great spot for lunch.

When I arrived at the hotel around noon, my room wasn’t ready (check-in was at 3 p.m., and early check-in wasn’t available), so I headed up to the rooftop deck to grab some lunch.

Not sure what I really wanted, I kept it simple and ordered chips and guacamole. As it turned out, I ended up with enough guacamole for 6 people (at least), but it was delicious.

Guacamole at Thompson Playa del Carmen Main House
While it was too much for just 1 person, this guacamole was perfect for my first afternoon in Mexico.
Hot Tip:

My stay was covered as part of my Geluxe tour package. However, I paid for my lunch at the hotel’s rooftop restaurant before I joined my tour group. I charged my meal to my room and paid with the World of Hyatt card to earn 4x points (on top of the 6.5x points I would earn as a Hyatt Globalist.)

The next morning, I grabbed breakfast at the hotel’s rooftop restaurant. It was included in my tour package with G Adventures, but I would have gotten it anyway thanks to my Hyatt Globalist status. I had fruit with yogurt and granola, followed by eggs, potatoes, and black beans. It was simple yet delicious.

Thompson Playa del Carmen Main House breakfast
I had breakfast at the hotel’s rooftop restaurant.

The Pool Had a Party Vibe

The rooftop pool at Thompson Playa del Carmen Main House had a definite party vibe, which isn’t usually what I go for when I’m at a pool. If you’re looking for a relaxing, laid-back pool area, this hotel isn’t for you. However, if you prefer a pool with loud music and a party scene, the Thompson Playa del Carmen Main House would be right up your alley.

Regardless of my feelings toward party pools, it was a beautiful spot with lovely views of the surrounding town and the ocean in the distance.

Rooftop pool at Thompson Playa del Carmen Main House
The rooftop pool.

The Rooms Were Modern and Comfortable

I really liked my room at the Thompson Playa del Carmen Main House. It was modern, spacious, and comfortable — everything I look for in a hotel room.

Room at Thompson Playa del Carmen Main House
My room was spacious, modern, and comfortable.

The bathroom was clean and functional, with a big walk-in shower.

Thompson Playa del Carmen shower
I love a good hotel shower.

My room had a balcony with a daybed and a small table with chairs.

Balcony at Thompson Playa del Carmen
My balcony.

Unfortunately, my view consisted of rooftops and the street below (great for people-watching, not great for relaxing.)

View from my balcony at Thompson Playa del Carmen
The view from my room.

It’s a Noisy Area

The biggest negative of staying at the Thompson Playa del Carmen Main House is that some rooms (including the one I stayed in) can be extremely noisy.

My room overlooked a pedestrian area where street performers would be during the day. While that’s not ideal for a daytime nap, it was cool to be able to watch from my balcony.

View from balcony at Thompson Playa del Carmen Main House
I could watch street performers from my balcony.

The real problem was at night. My first clue that it might get noisy was the complimentary earplugs left by my bed.

Thompson Playa del Carmen earplugs
It’s never a good sign to see this in your hotel room.

Even after seeing those, I couldn’t comprehend how loud my room was going to get. There were 2 nightclubs next to the hotel that played music into the wee hours of the morning, and my balcony door was powerless to stop the sounds from permeating my room.

The next morning, I swapped can-you-belive-how-loud-it-was-last-night stories with my fellow travelers and discovered that only those of us staying in certain rooms on one side of the hotel were affected.

Bottom Line:

Some rooms at the Thompson Playa del Carmen Main House can be very noisy. If you’re planning on staying there, I would suggest requesting a quiet room.

Final Thoughts

The Thompson Playa del Carmen Main House is a modern, adults-only, boutique hotel located just a few blocks from the beach. While some rooms can have noise issues, it was a comfortable hotel with good food and in a good location to explore Playa del Carmen’s shops, restaurants, and nightlife.

The information regarding The World of Hyatt Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

For rates and fees of The Platinum Card® from American Express, click here.

Frequently Asked Questions

Is Thompson Playa del Carmen Main House all-inclusive?

No, Thompson Playa del Carmen Main House isn’t an all-inclusive resort. However, there are plenty of other options if you’re looking for an all-inclusive resort in Mexico.

What's the difference between Thompson Playa del Carmen Main House vs. Beach House?

The Thompson Playa del Carmen Main House is an adults-only hotel located a few blocks from the beach. Thompson Playa del Carmen Beach House is an all-ages beachfront property. The 2 hotels are a few blocks from each other and guests can access facilities at either hotel.

Is Thompson Playa del Carmen part of Hyatt?

Yes, Thompson Hotels is a brand within the Hyatt portfolio which means you can earn and use Hyatt points at Thompson Playa del Carmen Main House and Beach House.

How many points does it cost to book Thompson Playa del Carmen Main House?

Thompson Playa del Carmen Main House is a Category 4 hotel that costs just 12,000 (off-peak), 15,000 (standard), or 18,000 (peak) Hyatt points per night.

Katie Seemann's image

About Katie Seemann

Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure, Forbes Advisor, and Fortune Recommends.

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