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Singapore Airlines Extends Free Wi-Fi to All Passengers [Starting July 1]

Victoria M. Walker's image
Victoria M. Walker
Victoria M. Walker's image

Victoria M. Walker

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Victoria holds a B.A. in Broadcast Journalism from the Howard University School of Communications and is an award-winning journalist, travel reporter, and the founder of the “Carrying On with Victoria...

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Inflight Wi-Fi can be notoriously expensive and unreliable, but Singapore Airlines is seeking to improve the experience for passengers across its fleet.

Let’s review the changes to see what access you’ll have on your next Singapore flight.

Singapore Rolls Out Free Wi-Fi on July 1

Singapore Airlines has announced that it would begin offering free Wi-Fi across all cabin classes, including premium and economy classes. You’ll need to log in with your Singapore KrisFlyer credentials, and it’s free to sign up.

Previously, unlimited complimentary Wi-Fi was only offered to first and Suites passengers, business class passengers, PPS Club economy, and PPS Club premium economy passengers, while economy and premium economy KrisFlyer members received a 2-hour surf session.

“In today’s increasingly hyper-connected world, high-speed in-flight Wi-Fi connectivity is one of the most important requirements for our customers,” Yeoh Phee Teik, Senior Vice President of Customer Experience at Singapore Airlines, said in a statement. “Giving them access to free unlimited Wi-Fi is yet another milestone in SIA’s continuous effort to offer an exceptional end-to-end travel experience.”

Singapore says free Wi-Fi is available across most of its fleet. The only exception is 7 of its Boeing 737-800 NGs that are not Wi-Fi enabled.

How To Connect to Wi-Fi on Your Next Singapore Airlines Flight

Singapore Airlines economy passenger Wi Fi
Image Credit: Singapore Airlines

If you’re on a Singapore flight, connecting to the internet is pretty simple. Here’s what you’ll need to do:

  • Enter your PPS Club or KrisFlyer details when booking your flight, via Manage Booking, at the airport check-in kiosk, or at the check-in counter
  • Connect to the “KrisWorld” Wi-Fi network after reaching cruising altitude on your device while in flight mode
  • Finally, navigate to www.singaporeair-krisworld.com, select “Complimentary Access,” and fill out the details

Non-KrisFlyer members can also sign up for a free membership online. They can also log in via the SIA digital content portal on their personal mobile devices to enjoy the inflight Wi-Fi.

To make the most of your Wi-Fi, Singapore recommends travelers enable low data/power mode. The carrier also recommends avoiding activities such as streaming, gaming, and transferring sizable files, and disable media auto-download during flight.

Hot Tip: Make sure to check out our guide to airplane Wi-Fi to learn more about options by airline!

Final Thoughts

Free and expanded Wi-Fi will be extremely positive news for Singapore passengers across cabins when it launches on July 1, particularly those on long-haul flights such as New York to Singapore or Los Angeles to Tokyo. Soon, travelers will be able to stay connected with loved ones or get some work done from cruising altitude!

Victoria M. Walker's image

About Victoria M. Walker

Victoria holds a B.A. in Broadcast Journalism from the Howard University School of Communications and is an award-winning journalist, travel reporter, and the founder of the “Carrying On with Victoria M. Walker” newsletter.

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