- June 1, 2017August 16, 2017

The Star Alliance: Everything You Need to Know [Partners Listed]

Star Alliance

“The Way the Earth Connects”

Founded: May 14, 1997
Headquarters: Frankfurt Airport, Frankfurt am Main, Germany
Website: staralliance.com

Table of Contents

Star Alliance

The Numbers / Statistics:

Annual Customers: 690 million
Daily Flights: 18,450+
Destinations: 1,300+
Countries: 190
Combined Fleet: 4,631 aircraft
Lounges: 1,100+
Employees: ~ 44,600
Annual Revenue: ~ $174 billion

How it Works:

The Star Alliance itself does not host an individual frequent flyer program. This is consistent with the other major airline alliances.

To achieve Star Alliance status, members must first accrue status through their respective partner airline of choice. Once this is achieved, an equivalent Star Alliance tier status is issued. (see “status equivalents” below)

Miles earned through multiple different airline programs cannot be transferred or combined to reach the designation for Star Alliance status.

That being said, passengers traveling on eligible flights operated by Star Alliance member airlines will accrue miles/points which can be redeemed across the entire Star Alliance network.

Status Levels:

Star Alliance Silver
Star Alliance Gold

Benefits:

Star Alliance Tier	Silver	Gold
Priority Reservation Waitlist / Standby	✓	✓
Priority Check-In		✓
Priority Boarding (where available)		✓
Extra Baggage Allowance		✓
Priority Baggage Handling		✓
Worldwide Lounge Access		✓
Priority Security Lanes (Gold Track – where available)		✓
Priority Immigration (Gold Track – where available)		✓

Tier Breakdown:

Star Alliance Silver: When your respective tier status is equivalent to Star Alliance Silver, you may take advantage of the following benefits, no matter which Star Alliance airline you are flying or cabin class you’re assigned.

Priority on Waitlists and When on Standby (where offered)

This allows those with status to move ahead of other non-status flyers on reservation lists and standby lists, making it more likely to be granted a seat on the flight in question.

* except when flying on an award ticket

Star Alliance Gold: When your respective tier status is equivalent to Star Alliance Gold, you may take advantage of the following benefits, no matter which Star Alliance airline you are flying or cabin class you’re assigned.

Access to the above Star Alliance Silver benefits are included, with the following differences/additions:

Access to Priority Check-In Counters

This can significantly expedite time spent in line/at the airport ticket counter.

Access to Priority Boarding

Star Alliance Gold members board along with First and Business Class passengers (where offered).

Extra Baggage Allowance*

Using the “weight” concept, Star Alliance Gold members are eligible for an additional 20kg (44lb) baggage weight.
Using the “piece” concept, Star Alliance Gold members are eligible for one extra piece of luggage.

*exclusions apply

Priority Baggage Handling

This ensures Star Alliance Gold member baggage is among the first on the belt from aircraft to carousel when traveling on any cabin on any eligible Star Alliance flight.

Access to over 1,100 Airport Lounges (when you fly on a member airline flight)*

This includes premium First Class, Business, and frequent flyer lounges, regardless of service class flown at the time of travel.
This also includes one guest

*exceptions apply – more lounge details here.

Access to Priority Security Lanes (at select airports, for select carriers)

Star Alliance Gold Track can significantly decrease security wait times.
Restrictions and local agreements cause significant variations in the ability to utilize this benefit. More information is available here.

Access to Priority Immigration Lanes (at select airports, for select carriers)

Star Alliance Gold Track can significantly decrease immigration/customs wait times.
Restrictions and local agreements cause significant variations in the ability to utilize this benefit. More information is available here.

Status Equivalents:

Adria, Austrian Airlines, Brussels Airlines, Croatia Airlines, LOT Polish Airlines, Lufthansa, Swiss International Air Lines

Miles & More Frequent Traveller = Star Alliance Silver
Miles & More Senator = Star Alliance Gold
Miles & More HON Circle = Star Alliance Gold

Aegean Airlines

Miles+Bonus Silver = Star Alliance Silver
Miles+Bonus Gold = Star Alliance Gold

Air Canada

Aeroplan/ Altitude Prestige 25K = Star Alliance Silver
Aeroplan/ Altitude Elite 35K = Star Alliance Silver
Aeroplan/ Altitude Elite 50K = Star Alliance Gold
Aeroplan/ Altitude Elite 75K = Star Alliance Gold
Aeroplan/ Altitude Super Elite 100K = Star Alliance Gold

Air China, Shenzhen Airlines

Phoenix Miles Silver = Star Alliance Silver
Phoenix Miles Gold = Star Alliance Gold
Phoenix Miles Platinum = Star Alliance Gold

Air India

Flying Returns Silver Edge Club = Star Alliance Silver
Flying Returns Golden Edge Club = Star Alliance Gold
Flying Returns The Maharajah Club = Star Alliance Gold

Air New Zealand

Airpoints Silver = Star Alliance Silver
Airpoints Gold = Star Alliance Gold
Airpoints Elite = Star Alliance Gold

All Nippon Airways (ANA)

ANA Mileage Club Bronze = Star Alliance Silver
ANA Mileage Club Super Flyers = Star Alliance Gold
ANA Mileage Club Diamond = Star Alliance Gold
ANA Mileage Club Platinum = Star Alliance Gold

Asiana Airlines

Asiana Club Gold = Star Alliance Silver
Asiana Club Diamond = Star Alliance Gold
Asiana Club Diamond Plus = Star Alliance Gold
Asiana Club Platinum = Star Alliance Gold

Avianca

Lifemiles Silver = Star Alliance Silver
Lifemiles Gold = Star Alliance Gold
Lifemiles Diamond = Star Alliance Gold

Avianca Brazil

Programa Amigo Silver = Star Alliance Silver
Programa Amigo Gold = Star Alliance Gold
Programa Amigo Diamond = Star Alliance Gold

Copa Airlines

ConnectMiles Silver = Star Alliance Silver
ConnectMiles Gold = Star Alliance Gold
ConnectMiles Platinum = Star Alliance Gold
ConnectMiles Presidential Platinum = Star Alliance Gold

EgyptAir

EgyptAirPlus Silver = Star Alliance Silver
EgyptAirPlus Gold = Star Alliance Gold
EgyptAirPlus Platinum = Star Alliance Platinum

Ethiopian Airlines

Sheba Miles Silver Club = Star Alliance Silver
Sheba Miles Gold Club = Star Alliance Gold

EVA Air

Infinity MileageLands Silver = Star Alliance Silver
Infinity MileageLands Gold = Star Alliance Gold
Infinity MileageLands Diamond = Star Alliance Gold

Scandinavian Airlines

EuroBonus Silver = Star Alliance Silver
EuroBonus Gold = Star Alliance Gold
EuroBonus Diamond = Star Alliance Gold
EuroBonus Pandion = Star Alliance Gold

Singapore Airlines

KrisFlyer Elite Silver = Star Alliance Silver
KrisFlyer Elite Gold = Star Alliance Gold
KrisFlyer PPS Club = Star Alliance Gold
KrisFlyer Solitaire PPS Club = Star Alliance Gold

South African Airways

Voyager Silver = Star Alliance Silver
Voyager Gold = Star Alliance Gold
Voyager Platinum = Star Alliance Gold

TAP Portugal

Victoria Silver Winner = Star Alliance Silver
Victoria Gold Winner = Star Alliance Gold

Thai Airways International

Royal Orchid Plus Silver = Star Alliance Silver
Royal Orchid Plus Gold = Star Alliance Gold
Royal Orchid Plus Platinum = Star Alliance Gold

Turkish Airlines

Miles & Smiles Classic Plus = Star Alliance Silver
Miles & Smiles Elite = Star Alliance Gold
Miles & Smiles Elite Plus = Star Alliance Gold

United Airlines

MileagePlus Premier Silver = Star Alliance Silver
MileagePlus Premier Gold = Star Alliance Gold
MileagePlus Premier Platinum = Star Alliance Gold
MileagePlus Premier 1K = Star Alliance Gold
MileagePlus Global Services = Star Alliance Gold

Co-Location Airports:

Star Alliance offers a number of co-location airports where specific terminals are dedicated to Star Alliance member airlines offering combined ticketing & check-in counters, member lounges, baggage facilities, and other services. This is an “everything under one roof” operating logic.

*some exceptions apply

Barcelona–El Prat Airport (BCN): Terminal 1

Beijing Capital (PEK): Terminal 3

Cairo International (CAI): Terminal 3

Chongqing Jiangbei International (CKG): Terminal 2B

Indira Gandhi International, Delhi (DEL): Terminal 3

Frankfurt Airport (FRA) – Terminal 1

Hong Kong International (HKG): Terminal 1*

London Heathrow (LHR): Terminal 1

Manchester Ringway International (MAN): Terminal 1*

Benito Juárez International, Mexico City (MEX): Terminal 1*

Miami International (MIA): Concourse J*

Munich Airport (MUC): Terminal 2*

Domodedovo International, Moscow (DME): Terminal A*

Charles de Gaulle, Paris (CDG): Terminal 1*

Phuket International (HKT): Terminal 1*

São Paulo-Guarulhos International (GRU): Terminal 3*

Incheon International, Seoul (ICN): Concourse A*

Shanghai Pudong International (PVG): Terminal 2

Stockholm-Arlanda (ARN): Terminal 5*

Taiwan Taoyuan International, Taipei (TPE): Terminal 2*

Narita International, Tokyo (NRT): Terminal 1 – South Wing*

Toronto Pearson International (YYZ): Terminal 1

Vienna International (VIE): Austrian Star Alliance Terminal (Check-in 3)*

Global Travel:

Due to the number of cooperating airlines, providing travelers with opportunities for global travel is simplified within alliance networks.

Star Alliance provides the following global travel options:

Round the World Fares

choose from over 1300 destinations in 191 countries
full 28 member airlines available
individually planned or
Star Alliance Inspired Itineraries such as World Food, World Wonders, Romantic Journey, etc.

Circle Pacific

Choose from over 85 destinations in 25 countries
14/28 member airlines available

Airpass

explore a continent, region or country
Available for Africa, Asia, China, Europe, North America

For more information on these fares, please visit the Travel Centre on staralliance.com.

Star Alliance ‘Exclusive Lounges’:

Star Alliance provides ‘Exclusive Lounges’ at the following airports:

Rio de Janeiro, Galeão International (GIG):
- International Departures Pier, Level 3; after passport control, before the departure gates; via escalators or lifts

Buenos Aires, Ministro Pistarini / Ezeiza International (EZE):
- Airside, after security & immigration; upper level opposite Gate 9; via elevator or stairs

California, Los Angeles International (LAX):
- Tom Bradley International Terminal; Level 6, via escalator or elevator from the main atrium

Japan, Nagoya / Chubu Centrair International (NGO):
- after customs/immigration, access via elevator near Gates 12-18; lounge entrance on Level 2

Paris, Charles de Gaulle (CDG):
- after passport control, before security checkpoints; access via elevator to entrance on Level 11 of the Central Terminal Building

Sao Paulo, Guarulhos International (GRU):
- Terminal 3 on the Mezzanine level above duty-free; accessible via escalators or elevators after passport checkpoint