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United Global Services: All the Benefits & Everything You Need To Know

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Spencer Howard
Spencer Howard's image

Spencer Howard

Former Content Contributor

51 Published Articles

Countries Visited: 21U.S. States Visited:

Always a fan of flying, Spencer wanted to find ways to upgrade his travel experience. Over the years, Spencer has been a guest speaker on multiple YouTube shows as well as podcasts on maximizing point...
Edited by: Keri Stooksbury
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Keri Stooksbury

Editor-in-Chief

49 Published Articles 3438 Edited Articles

Countries Visited: 50U.S. States Visited: 28

With years of experience in corporate marketing and as the executive director of the American Chamber of Commerce in Qatar, Keri is now editor-in-chief at UP, overseeing daily content operations and r...

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Key Takeaways

  • United Global Services is an invitation-only program offering top-tier benefits, such as the highest priority for upgrades, dedicated phone lines, and personalized assistance at the airport.
  • Global Services members can be driven to their connecting flights in a Jaguar at specific airports.
  • The program targets high-spending customers, frequent flyers, and corporate clients.

Many people earn elite status with United Airlines every year. Some road warriors might even earn United MileagePlus Premier 1K, the highest status level available to most travelers. However, an unpublished tier with United tops them all: United Global Services.

If you’re a Global Services member, you can expect to be a top-priority passenger and enjoy a bunch of fun perks, both in the air and on the ground. While this will be out of reach for the vast majority of travelers, it’s still amazing to see what United will do for some customers.

Let’s take a look into what United Global Services is and see what it has to offer.

Elite Status on United

Having MileagePlus elite status with United comes with many perks. As you’d expect, you earn more benefits as you move higher in the elite ranks. For many who travel for work, this can mean fighting to earn Premier 1K status to improve their chances of upgrades on domestic flights.

However, earning top-tier Premier 1K status with United requires a flyer to spend a lot flying United. For United, elite status progress is measured by 2 types of qualifying activity earned during the calendar year: PQFs and PQPs.

PQFs, or Premier Qualifying Flights, represent the total flight segments flown. To earn status, at least 4 flight segments need to be flown on United or United Express in addition to other requirements. United Basic economy flights do not earn PQFs.

On the other hand, PQPs, or Premier Qualifying Points, is a metric based on the base fare of the flight, including carrier-imposed surcharges but not taxes and other fees. All tickets, including Basic Economy fares, earn PQPs.

To qualify for United Premier status, you have two options. You can qualify for Premier status through a combination of PQFs and PQPs or meet a higher PQP goal.

SCROLL FOR MORE

 

Earn Premier Qualifying Flights (PQF)

and Premier Qualifying Points (PQP)

PQP Only

Silver

12

4,000

5,000

Gold

24

8,000

10,000

Platinum

36

12,000

15,000

1K

54

18,000

24,000

To earn Premier 1K, you must fly at least 54 segments AND spend $18,000 on flights with United or spend $24,000 on United flights.

United credit card members can earn Premier Qualifying Points (PQP) through their annual credit card spend and apply this earned PQP toward Premier 1K status.

United℠ Explorer Card
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U.P. Rating 
The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

With priority boarding privileges, no foreign transaction fees and more, MileagePlus members will definitely enjoy their partnered card.

Learn More(at Chase's secure site)
With priority boarding privileges, no foreign transaction fees and more, MileagePlus members will definitely enjoy their partnered card.
Earn 50,000 bonus miles after you spend $3,000 on purchases in the first 3 months your account is open.
50,000 miles
$600
$95
21.49% - 28.49% Variable
Upgraded Points credit ranges are a variation of FICO®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.
Good to Excellent (670-850)

You travel United all the time, but you have heard that there could be ways to make your travel experiences even better, including priority boarding, free bags, and more miles.

You should consider the United℠ Explorer Card, because this card does all that and more!

Pros
  • 2x miles per $1 on United purchases, dining purchases (including delivery services), and hotel stays
  • 1x mile per $1 on all other purchases
  • First checked bag free for you and up to 1 traveling companion
Cons
  • $0 intro annual fee for the first year, then $95 annual fee
  • Does not earn transferable rewards
  • Earn 50,000 bonus miles after you spend $3,000 on purchases in the first 3 months your account is open.
  • $0 introductory annual fee for the first year, then $95.
  • Earn 2 miles per $1 spent on dining, hotel stays, and United® purchases
  • Up to $100 Global Entry, TSA PreCheck® or NEXUS fee credit
  • 25% back as a statement credit on purchases of food, beverages and Wi-Fi on board United-operated flights and on Club premium drinks when you pay with your Explorer Card
  • Free first checked bag - a savings of up to $160 per roundtrip. Terms Apply.
  • Enjoy priority boarding privileges and visit the United Club℠ with 2 one-time passes each year for your anniversary
  • Member FDIC
Financial Snapshot
  • APR: 21.49% - 28.49% Variable
  • Foreign Transaction Fees: None
Rewards Center

United MileagePlus Frequent Flyer Program

United Club℠ Infinite Card
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U.P. Rating 
The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

Perfect for frequent United flyers who want premium perks like United Club access and free baggage benefits.

Learn More(at Chase's secure site)
Perfect for frequent United flyers who want premium perks like United Club access and free baggage benefits.
Earn 80,000 Bonus Miles After Qualifying Purchases
80,000 miles
$960
$525
21.49% - 28.49% Variable
Upgraded Points credit ranges are a variation of FICO®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.
Excellent (740-850)

The United Club℠ Infinite Card is a premium card designed for the most dedicated of United frequent flyers who are looking for a card that provides the opportunity to earn extra United MileagePlus miles and receive lounge access via a yearly United Club membership.

United frequent flyers will find that the United Club Infinite card provides an enhanced experience on their United flights thanks to the money saved on each flight and the conveniences it provides.

Pros
  • 4x miles per $1 on United purchases
  • 2x miles per $1 on travel and dining purchases
  • Complimentary United Club membership
Cons
  • $525 annual fee
  • Does not earn transferable rewards
  • Earn 80,000 bonus miles after qualifying purchases
  • Earn 4 miles per $1 spent on United® purchases
  • Earn 2 miles per $1 spent on all other travel and dining
  • Earn 1 mile per $1 spent on all other purchases
  • Free first and second checked bags - a savings of up to $360 per roundtrip (terms apply) - and Premier Access® travel services
  • 10% United Economy Saver Award discount within the continental U.S. and Canada
  • Earn up to 10,000 Premier qualifying points per calendar year (25 PQP for every $500 you spend on purchases)
  • Member FDIC
Financial Snapshot
  • APR: 21.49% - 28.49% Variable
  • Foreign Transaction Fees: None
United Quest℠ Card
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U.P. Rating 
The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

The United Quest card is a fantastic option for United flyers looking to earn more miles and enhance their flights.

Learn More(at Chase's secure site)
The United Quest card is a fantastic option for United flyers looking to earn more miles and enhance their flights.
Earn 60,000 bonus miles and 500 Premier qualifying points after you spend $4,000 on purchases in the first 3 months your account is open.
60,000 miles
$720
$250
21.49% - 28.49% Variable
Upgraded Points credit ranges are a variation of FICO®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.
Good to Excellent (670-850)

The newest addition to United’s lineup of cards is the United Quest℠ Card. With it, you can bolster your United MileagePlus miles, thanks to the bonus categories, while enjoying the card’s many perks designed to help save you money on each United flight.

With an annual fee that falls between the United℠ Explorer Card and United Club℠ Infinite Card, the United Quest card makes for a fantastic card option for United frequent flyers.

Pros
  • 3x miles per $1 on United purchases
  • 2x miles per $1 spent on travel, dining, and select streaming services
  • $125 annual United credit
Cons
  • Does not earn transferable rewards
  • Does not offer airport lounge access
  • Earn 60,000 bonus miles and 500 PQP after qualifying purchases
  • Earn 3 miles per $1 spent on United® purchases
  • Earn 2 miles per $1 spent on all other travel, dining and select streaming services
  • Earn 1 mile per $1 spent on all other purchases
  • Free first and second checked bags - a savings of up to $360 per roundtrip (terms apply) - and priority boarding
  • Up to a $125 United® purchase credit and up to 10,000 miles in award flight credits each year (terms apply)
  • Earn up to 6,000 Premier qualifying points per calendar year (25 PQP for every $500 you spend on purchases)
  • Member FDIC
Financial Snapshot
  • APR: 21.49% - 28.49% Variable
  • Foreign Transaction Fees: None
United Gateway℠ Card
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U.P. Rating 
The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

The United Gateway card is a great option for those looking to earn more United miles without paying an annual fee.

Learn More(at Chase's secure site)
The United Gateway card is a great option for those looking to earn more United miles without paying an annual fee.
Earn 20,000 bonus miles after you spend $1,000 on purchases in the first 3 months your account is open. Plus, 0% intro APR for 12 months from account opening on purchases. Learn more.
20,000 miles
$240
$0
0% Intro APR on Purchases for 12 months; after that, 21.49% - 28.49% Variable
Upgraded Points credit ranges are a variation of FICO®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.
Good to Excellent (670-850)

The United Gateway℠ Card is a great option for those looking to earn more United miles without wanting to pay a credit card annual fee. Plus, the card offers other solid benefits like a 25% back on United inflight purchases, purchase protection, and rental car insurance.

Pros
  • 2x miles per $1 on United purchases
  • 2x miles per $1 at gas stations and on local transit and commuting, including rideshare services, taxicabs, train tickets, tolls, and mass transit
  • 1x mile per $1 on all other purchases
Cons
  • If you are a frequent United flyer, other cards offer more perks
  • It does not earn transferable rewards
  • Earn 20,000 bonus miles
  • No annual fee
  • Earn 2 miles per $1 spent on United® purchases, at gas stations and on local transit and commuting
  • Earn 2 miles per $1 spent on United® purchases
  • Earn 2 miles per $1 spent at gas stations, on local transit and commuting
  • Earn 1 mile per $1 spent on all other purchases
  • 25% back as a statement credit on purchases of food, beverages and Wi-Fi on board United-operated flights and on Club premium drinks when you pay with your Gateway Card
  • Member FDIC
Financial Snapshot
  • APR: 0% Intro APR on Purchases for 12 months; after that, 21.49% - 28.49% Variable
  • Foreign Transaction Fees: None
United Club℠ Business Card
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U.P. Rating 
The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

The United Club Business card is a great option for frequent United flyers looking for United Club access.

The United Club Business card is a great option for frequent United flyers looking for United Club access.
Earn 50,000 bonus miles + 1,000 Premier qualifying points (PQP) after $5,000 on purchases in the first 3 months your account is open.
50,000 miles
$600
$450
21.99%–28.99% Variable
Upgraded Points credit ranges are a variation of FICO®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.
Good to Excellent (670-850)

The United Club℠ Business Card is a premium card option for dedicated United loyalists seeking a card that offers complimentary United Club access, helps them earn and retain status, and doesn’t skip on the benefits.

From free checked bags to upgrades on award tickets and the ability to earn Premier qualifying points, there is plenty to the United Club Business card that United flyers are sure to love.

Pros
  • 2x miles per $1 spent on United purchases
  • 1.5x miles per $1 spent on all other purchases
  • Complimentary United Club membership
Cons
  • $450 annual fee
  • Earning rate for United purchases is poor compared to other United cards
  • Earn 50,000 bonus miles + 1,000 Premier qualifying points (PQP) after $5,000 on purchases in the first 3 months your account is open
  • Earn 2x miles on United purchases
  • Earn 1.5x miles on all other purchases
  • Employee cards at no additional cost
  • United Club membership — up to a $650 value per year. Relax in comfort while waiting for your flight with complimentary beverages, snacks, high-speed Wi-Fi, and more
  • Free first and second checked bags for you and a companion, save up to $320 per round-trip
  • 25% back on United inflight purchases
  • No foreign transaction fees
Financial Snapshot
  • APR: 21.99%–28.99% Variable
  • Foreign Transaction Fees: $0

Hot Tip: Check out our in-depth guide on the best ways of earning United miles.

With these basics about United status in mind, you can begin to see just how elite you must be to have United Global Services.

What Is United Global Services?

United Global Services is an invitation-only elite status with United MileagePlus given to some of United’s most elite and profitable customers. The invite criteria are not public but require substantial annual spending with United Airlines.

With a United Global Services membership, passengers can expect several perks and customer service far exceeding anything other United passengers receive.

Qualifying for Global Services

The eligibility requirements for Global Services remain unpublished, so it is not known exactly how one can earn an invitation. However, these members are typically high spenders with United.

Although it’s not truly known, there have been estimates that Global Services members spend upwards of $50,000 on airfare with United each year. These unpublished requirements to reach United Global Services are more than double the requirements needed for Premier 1K status.

Currently, there’s only 1 true published way to earn Global Services, and that’s through United’s Million Miler program. You are awarded Lifetime Global Services status if you earn 4 million lifetime miles with United MileagePlus.

However, it would also take a lifetime to get there. If you were to fly 100,000 miles per year, it would take 40 years to achieve this metric.

Global Services Benefits

While it’s hard to confirm all the perks Global Services members receive, several specific benefits have been revealed. Let’s take a look at some of these perks.

Global Services Customer Service

Customer service is at its best for Global Services members. They can expect a dedicated phone line that rarely has any wait time, United staff tracking their flight status to ensure connections are made, and getting served meals before anyone else when flying business class or first class.

As a Global Services member, you also have access to a private United Global Services phone number with 24/7 help and a dedicated email address for requests.

Private Check-in

Global Services members never have to worry about check-in lines when departing Chicago-O’Hare (ORD), Newark (EWR), or San Francisco (SFO). There are dedicated check-in areas just for Global Services members.

Upgrade Priority

Global Services members are at the front of the line regarding upgrade priority. This can be especially important when booking economy-class tickets on transcontinental or international flights.

For flights on United, complimentary upgrades start clearing 120 hours before a flight compared to 96 hours for United Premier 1K members.

Upgrades on Award Flights

Premier members with one of the co-branded United cards are eligible for Complimentary Premier Upgrades (CPUs) on award flights. To upgrade, there must be space in the RN fare class.

Meanwhile, Global Services members can receive a CPU if there is space in the PN fare class, which often has much better availability. While Global Services members receive access to this PN fare class availability, Premier members do not.

More Upgrade Availability With Miles and Certificates

United Polaris Boeing 767-300
Global Services members can use Global Premier Upgrades on award flights. Image Credit: Victoria M. Walker

Global Services members can also redeem United miles for upgrades into the PN fare class.

Additionally, Global Services members can also use PlusPoints to upgrade award tickets.

Companion Saver Award With a Cash Ticket

United Polaris business class 787 10 window seats HND LAX
Book a business class cash ticket, and a Global Services companion can book a saver level business class award. Image Credit: Ryan Smith

When you consider that those with Global Services are not only spending a lot of money on United but also traveling frequently, the companion perk is a nice touch from United.

If a Global Services member books a cash ticket, they may bring a companion for the cost of a saver-level award ticket. This allows members to extend a work trip into a vacation with a spouse, loved one, or friend.

Not only that, but these companion saver level awards are available in whatever cabin the Global Services members have booked. If a member has paid for a business class ticket, their companion can book a business class award at the saver level.

Car Transfers Between Flights

Jaguar and United All Electric Gate to Gate Transfer
United and Jaguar have an all-electric gate-to-gate airport transfer service within the U.S. Image Credit: United

Probably one of the coolest benefits of being a Global Services Member is a ride to your flight in a Jaguar. Global Services members won’t receive this every time they connect, as it’s only used for tight connections at specific airports.

Airports with this tarmac car transfer service include Chicago-O’Hare (ORD), Denver (DEN), Houston (IAH), Los Angeles (LAX), and San Francisco (SFO).

Priority Boarding

Global Services members will be the first to board and settle into their seats. Global Services members even board before passengers flying in United Polaris.

Dedicated Cancellation Assistance

If a flight is delayed or canceled, a designated concierge can rebook you for the next flight out. In some situations, this can happen before a member even knows of a cancellation.

Star Alliance Gold status

Global Services members receive Star Alliance Gold status, which provides additional benefits when they fly with other airlines in the Star Alliance.

Final Thoughts

United Global Services is an invitation-only elite status given to some of United’s most prolific spenders. Though most people will never spend enough to be considered for an invite to Global Services, a look at the benefits of membership is a great insight into how customer service at an airline could work.

Global Services status comes with a number of benefits, including enhanced customer service, private check-in, upgrade priority, and priority boarding, among others.

The information regarding the United Club℠ Business Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

Frequently Asked Questions

What is United Global Services?

Global Services is an invitation-only elite status with United Airlines that provides upgrade priority, allows upgrades on award bookings, provides increased award and upgrade space, and more.

How do you earn Global Services status?

Eligibility requirements for Global Services have never been published, so it is not known exactly how one can earn an invitation. However, there are estimates that Global Services members spend upwards of $50,000 on airfare with United each year.

One sure way to earn Global Services is to fly 4 million miles over the course of your life.

How many PQP do you need for Global Services?

United doesn’t officially publish this, but a rough estimate based on public reports is approximately 50,000 PQPs a year. However, your mileage may vary.

Can Global Services use Polaris Lounge?

Global Services can use the Polaris lounge, but only when seated in first or business class on a qualifying international flight. Global Services members do not get access outside of flying in a premium cabin.

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About Spencer Howard

Always a fan of flying, it was only natural that Spencer was drawn to finding a way to improve the travel experience.

Like many, he started this journey searching for cheap flights to take him around the world. This was fun for a while, but Spencer was intrigued by the idea of flying in business and first class!

Throwing himself into what became an extensive research project, Spencer spent 3-4 hours per night learning everything he could about frequent flyer miles over the course of several months (he thinks this is normal). He runs Straight to the Points, an award-seat alert platform.

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