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The United MileagePlus loyalty program has 4 public elite levels and 1 invitation-only level designed for super high-spending customers.
Each of these status levels comes with a variety of benefits to help the frequent traveler, though each perk carries a different value depending on how often you may use it, what status you hold, and how often you may fly.
With all the different benefits, here’s a deep-dive look into each one to help you understand:
In this post, you’ll find all the information you need about each of the status levels, as well as all of the benefits prior to departure (ticketing, fee waivers, etc.) and at the airport. A second post will be dedicated to seating and upgrades (the 2 largest perks of United status).
To understand the value behind each tier, it’s important to understand the basics of the MileagePlus program and how to earn each status.
| Status Level | Earn Premier Qualifying Flights (PQF) | and Premier Qualifying Points (PQP) | …or Meet a Higher PQP Goal |
| Premier Silver | 12 | 4,000 | 5,000 |
| Premier Gold | 24 | 8,000 | 10,000 |
| Premier Platinum | 36 | 12,000 | 15,000 |
| Premier 1K | 54 | 18,000 | 24,000 |
Each tier has progressively better benefits, although in some cases benefits are the same across several tiers (this is sometimes a good reason not to go for a higher level when you can achieve the same benefit for less spending and fewer miles flown!).
For the majority of this post, we’re not going to look at Global Services benefits (although we may mention the perks and how they compare in certain sections). Since Global Services is by invitation only, it’s hard to place a value on specific perks.
Let’s take a look at the benefits of the rest of the tiers.
As a United elite, you’ll earn more award miles for every ticket purchased, whether that’s through United or a partner.
As a point of reference:
The Premier status you have will determine how many bonus miles you will receive. In all cases, the multiplier is based on the actual fare of the ticket, excluding any taxes and carrier-imposed fees.
At a minimum, we’ve calculated how many award miles each status would earn you started from scratch to earn it. These numbers use the higher PQP-only qualifications. We’ve also included an estimated dollar value of the miles based on our current valuations.
Based on these numbers and how many miles are required to book a trip, you can roughly see the redemption value at each status level. Since United has moved to a more dynamic award pricing system, it’s difficult to peg each status level on a particular award earning level, so we’ve estimated.
| Status Level | Award Miles | Estimated Value of Miles | Possible Redemption |
| Premier Silver | 35,000 | $455 | Nearly 2 short-haul round-trip economy tickets within the U.S. or 1 transcontinental round-trip first class ticket |
| Premier Gold | 80,000 | $1,040 | 1 one-way business class ticket to Europe, Africa, or Asia |
| Premier Platinum | 135,000 | $1,440 | Roughly 1 round-trip business class ticket to Europe, Africa, or Asia |
| Premier 1K | 264,000 | $3,432 | 2 business class round-trip tickets to Europe, Africa, or Asia |
All elite levels have access to priority check-in areas, though this benefit can vary depending on the airport you’re at.
In all cases, having access to a dedicated priority check-in area helps when you need ticketing assistance, or when checking a bag. Not having to wait in a general queue can really save some time, especially when there may be issues with your reservation or in case of irregular operations.
The value of priority check-in really depends on how much you’d use it. Some travelers never need to speak with an agent, so for them, the value is much lower. But for a business traveler who checks a bag on every trip, the value is much higher.
In general, queues are shorter at non-hub cities. So if you tend to fly out of cities other than Denver (DEN), Washington, D.C. (DCA), or Newark (EWR), for example, you’ll find the lines shorter to begin with and may not place as much value on a priority check-in queue.
United also provides priority queues for speaking with customer service agents at airports, which is a really nice touch. Throughout the terminal at major hub city airports, you’ll find these customer service podiums where you can inquire about seat assignments, get rebooked on alternate flights, and ask any other relevant questions.
These locations all have a regular line for non-elites and then a queue for all elite-level customers to receive faster service. This can be very helpful in cases of major weather delays with tons of folks scrambling to rebook flights. While the regular lines will be very long, you’ll have somewhat of an advantage standing in line at the elite counter.
We value this based upon increased usage of each elite tier, which means you’re more likely to check more bags as you fly more, and you’re more likely to encounter irregular operations where you may need to see an agent:
At major airports worldwide, United elites will get priority screening privileges, meaning they’ll be able to access security checkpoints faster. Usually, there will be 2 lines at most airports: 1 for regular customers and 1 for those with elite status in a major frequent flyer program.
At U.S. airports, you’ll also find TSA PreCheck or CLEAR lanes that can provide expedited processing where you don’t have to take off light jackets or remove liquids from bags.
It’s important to note that priority screening queues obtained through elite status don’t include TSA PreCheck automatically. At some airports, these lines don’t have an option to funnel into the actual PreCheck checkpoint — so you’ll need to make a decision on where to line up. In most cases, PreCheck lines will be faster thanks to expedited screening, so you may not always want to use an elite line, even if it is a benefit.
We value this benefit based upon increased usage at each tier and the time saved with the additional expedited queue. We also take into consideration that as a higher elite flyer you will more than likely have PreCheck, though it isn’t specifically included as an elite benefit.
Unlike other airlines that tend to segment elite levels and boarding (like American, which practically has a separate group for every elite tier), United has decided to lump several elite tiers into few boarding groups, making for an interesting boarding process.
As you can see, both United’s invitation-only Global Services level and highest public tier Premier 1K members board at nearly the same time, before all other passengers. In a busy hub like Denver (DEN) or San Francisco (SFO), it can seem like half the plane is pre-boarding (which is a very real thing).
This is a HUGE boarding group. Group 1 will include a majority of elites (it includes both mid-tiers, which have a majority of the MileagePlus elite membership), as well as partner elites (Star Alliance Gold), and anyone seated in a premium cabin. If you think of a wide-body flight with 40+ premium seats out of a major hub with tons of elites, this will be nothing less than a stampede to the plane.
This is another huge group since it lumps in the lowest frequent flyer tier (where there’s a huge membership) and partner elites. Also, when you think of “priority” boarding, you don’t necessarily think of Group 2 — yet those who purchase this service will board here.
What makes this group even more chaotic is the fact that it includes pretty much all United credit cardholders — and as you can imagine, there are an absolute ton of those folks. We mention this because you’ll likely value priority boarding less when you have to board with more people and compete to stow your bags.
Groups 3 through 5 include premium economy and economy. Group 5 will consists of all Basic Economy, with the exception of elites and those who hold a qualifying credit card, who will still board in their normal earlier boarding group.
As a recap, here’s where each of the elite levels board:
Here’s how we value priority boarding:
As an elite, your bag should be among the first to come off the plane. When checking in with an agent, your bags will be tagged with a priority paper that lets baggage handlers know those bags should come out first.
In reality, it doesn’t always work this way, and it’s routine for bags to come out later in the delivery process. Especially on flights where you’re lumped in with many other elites, there will be a lot of priority bags coming out at any one time. At that point, there’s no differentiation between a Premier 1K’s bags and those belonging to a Premier Silver.
Since this benefit is hit or miss, here’s how we value priority baggage handling (mostly based on increased usage as you fly more):
Having access to a human agent is one of the most important elite benefits you can receive — they can make or break the booking experience and help you get on better flights, deal with weather cancellations, and take care of other important last-minute issues.
Premier Silver, Premier Gold, and Premier Platinum share an elite Premier Priority Desk line, so agents who answer the phones help all 3 types of customers.
But Premier 1Ks — the highest public tier — have a dedicated 1K 1Call center that is better equipped to handle requests regarding their elite benefits, upgrades, and other issues. This type of agent is empowered to help more than a traditional reservations agent.
We value the access to the dedicated phone line based on usage:
It’s worth noting that United’s Twitter customer service team (@United) is not as good as either American or Delta, and response times are usually longer than with other airlines (even Alaska does better). If you’re a United elite, you should value the elite phone line access more than other airlines, since customer service on social media is worse.
Premier 1Ks also have access to the United 1K Voice email address where they can email about non-urgent matters to receive assistance. This would include things such as compensation from flights that have issues, problems with crediting flights toward the MileagePlus program, etc.
While response times can be hit or miss, it certainly saves having to call in. We didn’t account for 1K Voice in our valuation since it doesn’t fall directly into this category, but it’s worth mentioning nonetheless.
Last-minute flights happen — whether for work or emergencies, you sometimes need to get somewhere in a matter of hours. The problem is that many flights in that scenario are often sold out, sometimes far in advance.
One of the benefits of being a MileagePlus elite is access to most sold-out flights. With this benefit, you’re able to purchase an unrestricted Y or B (full-fare) economy ticket. Even if the flight is sold out you’ll still have a seat.
Premier 1Ks have the best benefit of being allowed to purchase the next lowest (and cheapest) fare B, and being allowed to buy a ticket at least 90 minutes prior to departure.
The airline takes into account how many of these types of tickets to sell, and they understand scenarios where doing so might oversell a flight and cause them to pay compensation to another passenger. This is a very well-calculated risk, and they only offer this benefit knowing that they end up losing more money providing any compensation.
As with any flight, there’s always the potential for misconnecting passengers, folks who miss the check-in cutoff time, etc., which can free up a seat to account for an elite passenger buying a ticket on an otherwise sold-out flight.
That said, this benefit is really only useful for last-minute emergency business or corporate workers who might need to travel at the drop of a hat.
Remember, when you book into a Y or B fare, you can receive an instant upgrade if there’s still space in the premium cabin. More than likely when booking so close to departure there won’t be any premium space left — but it’s worth noting that the benefit still exists if you find seats.
Lounge access is one of the top perks of being a MileagePlus Premier member, and when you’re on a long-haul international flight, it can really make the difference.
To enter any Star Alliance lounge, just show your same-day boarding pass listing your Star Alliance Gold status (which you have as a Premier Gold, Premier Platinum, and Premier 1K). Each elite member may bring 1 guest who is also traveling on the same flight as the elite member.
What’s really interesting about this benefit is that you can enter some lounges domestically, too. Star Alliance lounge access rules prevent access to United Clubs on domestic-only itineraries, but they don’t prevent access to other Star Alliance lounges.
So if you’re flying from Washington, D.C. (IAD) to Houston (IAH) on United in any class of service, for example, your Star Alliance Gold status lets you access the Turkish Airlines Lounge in Terminal B of Dulles Airport. It’s not in the same terminal where United mainline flights operate — Terminals C and D — but if you’ve got time to spare, you can take the AeroTrain to Terminal B and enjoy upgraded food and amenities at no additional expense.
Here’s a full list of lounges you can access domestically:
Partner lounges tend to include bars, a buffet food spread, computer terminals, agent assistance, showers, and complimentary internet access, among other benefits.
We value lounge access highly, especially depending on the airport you are leaving from where there might be better lounge offerings.
No matter where you sit on the plane, all elite levels are given complimentary baggage to check, which can be a huge money saver depending on how much you fly.
These benefits are good for up to 9 companions on the same reservation. If you’re traveling with family or friends, they will all be extended the same complimentary checked baggage privileges per person, which can really add up.
Imagine that you’re a Premier 1K who can check 3 bags per person and have 9 people on a single reservation — that’s over 27 checked bags! Checked bags for a domestic flight are $30 for the first bag and $40 for the second, so you can see that the savings add up to be quite a considerable amount.
Hot Tip: If you clear an upgrade into business, first, or United Polaris, your complimentary checked bag limitations increase across the board to 3 bags at 70 pounds (32 kg) each, no matter your elite status.
Here’s how we value this complimentary checked bag benefit:
Since we’re talking about checked bags, it’s a good time to bring up hidden-city ticketing — something that’s becoming more and more prevalent as travelers try to find cheaper fares. Hidden-city ticketing is when you book a ticket with no intention of actually reaching the final destination — instead, you’ll get off at one of the intermediate stops to save money.
In general, we recommend not to do this if you have elite status with an airline since it can jeopardize your participation in their frequent flyer program — and it also comes at a huge risk if you need to check bags.
If you check your bags as an elite for free, they’ll go to your final destination and won’t be available at the intermediary point where you’re ending your trip during a layover. Because of this, it’s never advisable to check bags when participating in a hidden-city ticket — and again, we don’t recommend actually participating in this scheme if you want to be loyal to United for years to come.
As a MileagePlus elite member, you may be able to confirm onto another flight for free, which can provide significant savings. United is one of the most generous domestic carriers for allowing elites to same-day change.
First off, there are a few rules so you can better interpret the value of this.
Hot Tip: If you play this right, you can save a ton of money! For example, flights are traditionally very expensive on Sundays. To avoid paying an arm and a leg, you could book a ticket for Saturday and then same-day change to a Sunday flight if there’s availability.
Here’s how we value same-day changes:
United has probably the most generous same-day change policy of any of the “big 3” carriers. On Delta, you can only same-day change to the same fare code that you were originally booked in, and only change to flights on the same day as your original flight. On American, you’re restricted to same-day changing to flights that have “E” inventory, and not your original fare code.
On United, however, you can see you’re free to make changes to flights within 24 hours in either direction of your original flight, which is extraordinarily generous. When valuing United elite status, you should take this into account.
Bottom Line: If you’re a person who frequently makes same-day flight changes, United will be the best elite program to stick with.
As a Premier Platinum or Premier 1K, you get discounted United Club access. United Clubs are airline clubs located in major hub cities and key markets that offer comfortable seating, complimentary food and beverages, internet access, and ticketing assistance.
For single-member memberships, here’s what you’ll pay:
As you can see, Premier Platinum members get a $50 discount off of the general member price, while Premier 1Ks get a $100 discount.
Club memberships are very important, especially for the ultra-frequent flyer. Not only will you have a quiet place to relax and work prior to your flight, but in the case of irregular operations where flights get delayed and canceled, you’ll have access to agents who are empowered to help (and there won’t be a huge line to speak with them).
It is not uncommon to see an extremely long line in the terminal to speak with a customer service representative after a bad night of storms — but in the United Club, there will just be a few people in line. As a Premier Platinum or Premier 1K, you should value United Club access highly; if you can’t access it through select United-branded credit cards, you should definitely consider purchasing it at a discount.
We highly recommend NOT using your miles to purchase lounge membership, as you can get a better value redeeming for premium cabin tickets to destinations around the world.
We won’t place a value on discounted lounge access since there are several ways to obtain lounge membership including through credit cards, and not everyone will take advantage of these savings.
Hot Tip: To learn more about the best credit cards for lounge access, explore our dedicated article!
Normally, when you call into United’s reservations center or buy a ticket at an airport, there is a service fee for the interaction with an agent (this is separate from award ticketing fees):
This fee is waived for 2 of United’s elite levels — Premier 1K members and invitation-only Global Services members:
We value this fee waiver at $100 for Premier 1Ks (4 tickets per year booked by phone).
Hot Tip: Want to fast track to elite status? Having the right credit card in your wallet can help you earn complimentary airline elite status!
When you are unable to confirm an upgrade at the time of ticketing, you will be placed on a waitlist. As upgrade inventory opens, the waitlist processes in order of elite status:
For most flights, you need to request your waitlist 24 hours prior to departure, so there is sufficient time to process any upgrades. If the upgrades aren’t processed prior to that time, they are added to the airport standby list for processing at the gate.
If you need to waitlist for an upgrade, having higher elite status will help you get the upgrade sooner than others. Here’s how we value this benefit:
In some cases, you may find yourself with an award travel ticket that has several segments in business class but 1 or 2 segments in economy, simply due to lack of award availability.
Premier members who use miles to book an award trip in the premium cabin and have some segments in economy can standby for the higher class of service within 2 hours of departure. They can do this by notifying the airport agent of their request — they’ll be placed on the waitlist higher than revenue upgrades.
This is hard to value since it is really a unique circumstance — we’ll call it $50 for all elite levels.
Part of United’s mileage redemption scheme includes being able to redeem miles for any flight, even if there are no award seats. If there’s 1 seat left, you can use your miles, albeit at a much higher price (traditionally known as “anytime” pricing).
As a MileagePlus Premier, you have unrestricted access to these United Everyday Awards, no matter the flight, so long as it is operated by United or United Express.
This is another benefit that’s difficult to value since it will be used in very specific cases. We’ll set the value at a generic $50 for all elite levels.
All United elite levels have access to expanded award availability in economy. This can prove very useful when trying to complete a complex itinerary, especially if you need to depart from your home airport and fly to a larger gateway airport to embark on an international segment.
While there’s not a hard and fast rule about where this additional availability exists, you’ll usually find it on less-sold flights (and likely not on flights nearing capacity). Still, United may restrict the availability of flights to non-elites so they’re forced to buy a cash ticket — in these cases, you may find some additional award seats available that are specifically reserved for elite members.
Hot Tip: To see this expanded availability, you need to log in to your MileagePlus account and search online so the system recognizes who you are and can present results accordingly.
We’ll value this as $50 for all elite levels since it is tough to place a specific dollar value on simply being able to see/book more award seats.
While all elite members get better award availability in economy, Premier Platinum and Premier 1K members also get expanded availability in premium cabins such as business, first, and Polaris.
As with economy awards, to see the better availability you need to log in to your online MileagePlus account so it recognizes your elite level.
In theory, better premium cabin availability is a good thing — but in reality, don’t get your hopes up about what’s truly there. If you’re looking for Houston (IAH) to Sydney (SYD), for example, there’s not going to be a ton of dates ready for the taking.
Many people overestimate the value of this benefit. While it sounds great on paper, actually finding better award seats on premium international routes can be difficult. That said, they certainly do exist, though it might require a bit of flexibility as to when you leave or return home.
We’ll value this at $50 for applicable elite levels since not everyone will redeem for premium awards.
United no longer charges fees for booking MileagePlus tickets within 21 days of departure.
When you book an award reservation, there may be a reason to cancel your flight — perhaps due to an unexpected business trip, illness, or another conflict. Getting your miles back is super important so you can book for future trips.
As is common on many airlines, there is a redeposit fee charged to get those miles returned to your account.
There are no fees to make a change or cancel a ticket with redeposit 31 or more days before departure.
If you’re within 30 days of departure and want to cancel a ticket completely and get the miles back, these fees increase substantially. Here are the fees for making a change or canceling with redeposit 30 or fewer days before departure:
For full redeposit prior to departure, really the only great value here is being a Premier 1K, where you have full redeposit rights without restrictions as long as you cancel beforehand.
To redeposit miles after no-showing for a flight, you’ll pay $125 in all elite tiers, as well as non-elite general members. Obviously, to avoid this fee you definitely want to cancel your award flight before departure — don’t wait!
There are several important notes regarding award redeposits:
We place a value of $150 on this benefit for Premier 1K only since you can cancel freely with no penalty. All other levels incur a fee for redeposit 30 days or less from departure.
United lists this as a separate benefit from the reduced/waived redeposit fee above — they’re very similar but slightly different. A redeposit is getting your miles back into your account, but a change is simply changing the award you already have booked (not returning the miles back into your account). With the COVID-19 pandemic, all fees for changing awards have been waived.
Hot Tip: Even with the ability to cancel and redeposit awards, you can’t abuse this privilege. Don’t make bookings for the same day of travel and try to decide between them — one of the itineraries will cancel. And don’t hold seats with an award to try and cancel at the last minute in hopes of an upgrade. Some elites have tried this before only to be removed from the program.
Each tier in the MileagePlus program is equivalent to a tier within the Star Alliance program, allowing benefits across the entire network of Star Alliance carriers.
Here are the equivalent status levels for MileagePlus members:
Let’s take a look at each of the benefits of Star Alliance status. First, there are a couple of benefits that both Star Alliance Silver and Gold members will receive:
And there are many more benefits for Star Alliance Gold only:
Like most of the other benefits, we value this based on increasing usage with higher tiers. The general rule of thumb is that the more you’re flying, the more likely you’ll use a Star Alliance carrier, and the more you will use the associated benefits.
Star Alliance elite status is definitely one of the most valuable alliance programs there is — many believe Oneworld is too small and that SkyTeam doesn’t have many high-profile carriers. Because Star Alliance is so big, you’ll find some sort of alliance representation (and a lounge to relax in) in almost any major international city, which certainly is an important thing for frequent travelers.
To help you compare every benefit with every United MileagePlus tier, here is a concise summary of how we value all of the United tier benefits:
| Premier Silver ($2,110 Value) | Premier Gold ($4,250 Value) | Premier Platinum ($6,800 Value) | Premier 1K ($13,775 Value) | |
| Complimentary Access to Economy Plus | $30 | $600 | $800 | $1,000 |
| Access to Preferred Seating | $100 | $150 | $200 | $250 |
| Complimentary Premier Upgrades | $400 | $600 | $900 | $1,500 |
| Instant Upgrades | $200 | $200 | $300 | $400 |
| PlusPoints | $0; no PlusPoints | $0; no PlusPoints | $400 (40,000 PlusPoints after hitting status) | $3,200 (280 PlusPoints), not counting any additional earned after elite qualification |
| Additional PlusPoints | Value varies depending on how much you earn; 20 PlusPoints for every 2,000 PQP beyond 15,000 PQP | |||
| 500 Premier Qualifying Mile Minimum Accrual | $25 | $50 | $75 | $100 |
| Increased Award Mile Earn Rates | ~$455 | ~$1,040 | ~$1,440 | ~$3,432 |
| Priority Check-In | $50 | $150 | $250 | $350 |
| Priority Screening | $50 | $100 | $150 | $200 |
| Priority Boarding Privileges | $100 | $250 | $300 | $500 |
| Priority Baggage Handling | $25 | $50 | $75 | $100 |
| Premier Priority Desk Phone Line | $50 | $100 | $150 | $300 |
| Access to Most Sold Out Flights | ~$50 | ~$50 | ~$50 | ~$475 |
| Lounge Access When Traveling Internationally | $0; no access | $250 | $400 | $600 |
| Complimentary Checked Baggage Allowance | $60 (checking 2 bags a year at $30 a bag) | $150 (checking 5 bags a year at $30 a bag) | $300 (checking 10 bags a year at $30 a bag) | $450 (checking 15 bags a year at $30 a bag) |
| Discounted or Waived Same-Day Flight Changes | $75 | $300 | $600 | $750 |
| Discounted or Waived Phone Service Fees | $0 | $0 | $0 | $100 |
| Priority Waitlisting for Award Travel | $25 | $50 | $100 | $200 |
| Standby for International Awards | $50 | $50 | $50 | $50 |
| Better Availability for United Saver Awards in Economy | $50 | $50 | $50 | $50 |
| Better Availability for United Saver Awards in Select Premium Cabins | $50 | $50 | $50 | $50 |
| Reduced or Waived Close-In Booking Fee | $0; no benefit | $0; no benefit | $0; no benefit | $0; no benefit |
| Reduced or Waived Redeposit Fee | $0; no benefit | $0; no benefit | $0; no benefit | $150 |
| Reduced or Waived Award Change Fee | $0; no benefit | $0; no benefit | $0; no benefit | $0; no benefit |
| Star Alliance Benefits | $100 | $300 | $400 | $500 |
As you can see, United elite status is a diverse mix of benefits, each with different benefits and values. By utilizing these benefits to the fullest potential, you’ll get the most value from your respective elite status tier.
United’s elite program is one of the largest in the world and comes with some of the most popular benefits. Make sure to choose the status level that best fits your lifestyle and travel goals!
The information regarding the United℠ Presidential Plus℠ Card and United MileagePlus® Awards Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the United Club℠ Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The highest status on United Airlines is Global Services, but this is an invitation-only tier that most people will not be able to achieve. The highest public tier is Premier 1K.
United Premier Platinum members get access to Star Alliance lounges when traveling on an international itinerary.
You can only use the United lounge if you’re flying United or a Star Alliance partner.
Generally, there are 3 types of groups that can access United lounges:
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James (Jamie) started The Forward Cabin blog to educate readers about points, miles, and loyalty programs. He’s spoken at Princeton University and The New York Times Travel Show and has been quoted in dozens of travel publications.
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2 comments
P.M.
January 18, 2020
When in early 2020, United is charging Premier 1Ks (and other levels of elites) who are losing status from less traveling (even if meeting $ spend) more than $3,000 just to remain Platinum, the elite status analysis you do is no longer valid. Maintaining status is becoming a rat race of never ending spending more, and moving credit card spend and other stuff to a single source.
Work flyer
February 05, 2023
Way too many 1k and platinum now. United devalued status so much this year and last. Only reason I still fly them is because Delta has not finished the terminal yet.
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