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Andaz Amsterdam Prinsengracht [In-Depth Hyatt Hotel Review]

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Katie Seemann
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Katie Seemann

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Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure, F...
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Eccentric, whimsical, and bold: That’s how I would describe Andaz Amsterdam Prinsengracht, and I loved every bit of it.

After 4 incredible nights at the Park Hyatt Paris-Vendôme, it was time to move on to Amsterdam. My husband and I stayed 3 nights at the Andaz Amsterdam Prinsengracht, which had a completely different vibe than the Park Hyatt.

This hotel is designed from top to bottom with a vibrant, eye-catching style. From the blue and white color palette and the tulip-shaped chairs to the XXX motifs (which are actually 3 vertical St. Andrew’s crosses found on the city’s coat of arms, not a nod to the red light district) and the stroopwafels in the lobby, there was no denying we were in Amsterdam.

Booking Andaz Amsterdam Prinsengracht

I knew I wanted to stay at a Hyatt property in Amsterdam since I have World of Hyatt Globalist status. When I booked my stay, only 2 Hyatt options were bookable with points: the Category 6 Andaz Amsterdam Prinsengracht and the Category 5 Hyatt Regency Amsterdam.

The Hyatt Regency Amsterdam cost less but wasn’t as centrally located. I ended up choosing the Andaz Amsterdam Prinsengracht because of its location and because it just seemed like a more interesting property (it absolutely was).

With the Andaz Amsterdam sculpture
It was definitely an interesting property! These statues could be found throughout the hotel.

I paid 58,000 World of Hyatt points plus a Category 1-7 free night certificate (in place of a 29,000-point night) for 3 nights. The cash cost of my stay in May 2024 would have been $2,246. That means I got a value of 2.58 cents per point — well above the 1.5 cents we value World of Hyatt points at.

Andaz Amsterdam front steps
The hotel is centrally located within the city.

I originally applied a Suite Upgrade Award to this stay but ended up swapping it out to use a Category 1-7 free night certificate that was expiring soon. The Andaz Amsterdam Prinsengracht is only a Category 6 hotel, so I didn’t get maximum value from it. However, using it for a 29,000-point room that I already booked was better than trying to squeeze in a 1-night stay at a Category 7 just to use the certificate.

Hot Tip:

You can’t use more than 1 Hyatt award or certificate on a single stay. That’s why I had to remove my Suite Upgrade Award to be able to apply a Category 1-7 free night certificate to my reservation.

Andaz Amsterdam Prinsengracht Location

The Andaz Amsterdam Prinsengracht is centrally located on the Prinsengracht canal. It’s about a 20-minute drive from Amsterdam Airport Schipol (AMS) and an 11-minute drive to the main train station, Amsterdam Centraal.

Andaz Amsterdam Prinsengracht canal
The hotel faces the Prinsengracht canal.

If you prefer getting around on foot, like me, you’ll be happy to know everything is walkable. The train station is a 25-minute walk from the hotel, and you can walk to most of Amsterdam’s main attractions, including the Anne Frank House (12 minutes), the Van Gogh Museum (20 minutes), and the Rijksmuseum (14 minutes).

Checking In

Andaz Amsterdam front desk area
The reception area had canal views.

We arrived around 7:30 p.m. after taking the train from Paris, with a stop in Brussels. The person at reception thanked me for being a Globalist member and told me where breakfast would be each morning.

There was no mention of a late checkout or a room upgrade. (However, I later discovered I was upgraded to a room with a better view.)

Check in desk at Andaz Amsterdam
The check-in area.

After we checked in, I noticed a small cart with Dutch treats like mini stroopwafels and coffee-flavored candy. These were free for guests to take, so I stopped by this cart every time I entered or left the hotel.

Snack cart in lobby of Andaz Amsterdam
Local snacks were available in the lobby.

1 Queen Bed With Canal View Room

After a long day of travel and exploring Brussels, I was happy to arrive at our room. I’d originally booked the base-level 1 King Bed Atrium View room but was upgraded to a 1 Queen Bed Canal View.

Andaz Amsterdam guest room
My room had floor-to-ceiling windows with a view of the Prinsengracht canal.

I was thrilled to get a room with a canal view, so even though we didn’t get a suite, I was really happy with the room.

Andaz Amsterdam Queen room with canal view
The room as seen from the canal side.

The floor-to-ceiling windows let in a lot of light and offered lovely canal views.

Coffee with a canal view
Coffee with a view of the canal.

Every inch of my room was decorated in a fun and quirky style that wouldn’t let me forget where I was. The first thing I noticed was the mural behind the bed of a fish and spoon (“sewn” together with the Amsterdam XXX symbol.)

Andaz Amsterdam guestroom
It’s weird, and I loved it.

The queen-sized bed had the most interesting “side table” on one side of the bed — a plate! At first I thought this plate was left by housekeeping, but it was actually part of the decor.

Plate by side of bed at Andaz Amsterdam
A plate was affixed to the side of the bed!

There was a desk opposite the bed that held the TV, in-room coffee, and minibar.

Andaz Amsterdam desk and minibar
There was a desk opposite the bed.

The shelves were stacked with Amsterdam-themed books, a nod to the building’s origins as a library, and, of course, a pair of clogs hung on the wall.

Clogs at Andaz Amsterdam
If clogs aren’t hung on the wall, are you even in Amsterdam?

The minibar was under the desk in a refrigerated space. It contained still and sparkling water, Coke and Coke Zero, apple juice, and Heineken beer. All were complimentary and replenished daily.

In room mini bar at Andaz Amsterdam
The minibar items were complimentary and replenished daily.

There was an espresso machine and an electric kettle.

Andaz Amsterdam in room coffee
The in-room coffee setup.

Bathroom

One of the most unique things about my room at the Andaz Amsterdam Prinsengracht was that the bathroom wasn’t separated from the bedroom. Of course, the toilet and shower were private, but the vanity and sink were out in the open.

Andaz Amsterdam queen bed with canal view
The bathroom and bedroom weren’t separated.

It was a unique design choice that made the room feel bigger than it actually was.

Andaz Amsterdam guestroom vanity

The vanity area had a beautiful blue and white sink and a large vertical mirror.

Andaz Amsterdam sink and vanity
The vanity area wasn’t large, but it was beautiful.

Behind the mirrored doors was a steam shower, which I rarely see in hotels. While stepping out of the shower into your bedroom was unusual, it didn’t bother me (although it could be uncomfortable depending on who you were traveling with).

Queen room at Andaz Amsterdam
The shower was behind a mirrored door.

It had a rainfall shower head and a shower wand with plenty of hot water.

Andaz Amsterdam guestroom shower
My room had a steam shower.

Liza Witte, a brand that makes products in small batches in Amsterdam, crafted the shampoo, conditioner, and shower gel exclusively for the hotel.

Andaz Amsterdam bath producs from Liza Witte
Bath products from Liza Witte.

The toilet was just to the left of the front door. While this area is usually an afterthought as far as design goes, it got just as much attention as the rest of the room at the Andaz Amsterdam Prinsengracht. The bold wallpaper featured Dutch-inspired motifs and quotes.

Andaz Amsterdam guestroom toilet
The toilet was definitely not an afterthought.

The closet was next to the toilet.

Closet and toilet at Andaz Amsterdam
Both the closet and toilet opened up to the bedroom.

There wasn’t much space for hanging clothes, but there was room to lay out a suitcase. Strangely, it was plain compared to the rest of the room.

Guestroom closet at Andaz Amsterdam
The closet was pretty basic.

The closet contained the safe, an iron and ironing board, bathrobes, and slippers that featured the Amsterdam symbol.

xxx slippers at Andaz Amsterdam
Even the slippers were Amsterdam-themed.

Food and Beverage

Andaz Breakfast

Breakfast was served each morning in the garden room.

Andaz Amsterdam Breakfast room
The breakfast room.

This room looked out over the meditation garden and had a, you guessed it, garden theme. It even had some of the most unique table decorations I have ever seen — live tulip bulbs.

Flower bulb table decorations at Andaz Amsterdam
What a cool table decoration!

The breakfast area was very busy on our first morning. Most of the buffet was empty or less than half full of food, and the staff seemed to be struggling to keep up with the number of guests.

Empty buffet at Andaz Amsterdam
The buffet was nearly empty on our first morning.

As a Globalist member, the Andaz Breakfast was complimentary. It included the buffet, a menu item from the eggs and specialties menu, a choice from the vegan menu, plus coffee, tea, and juice.

Andaz Amsterdam breakfast menu
The breakfast menu.

I ordered eggs with goat cheese on the first morning, which were tasty.

Eggs and goat cheese breakfast
Eggs and goat cheese from the breakfast menu.

We arrived much earlier the following day, so it was less crowded, and the buffet spread looked good.

Andaz Amsterdam breakfast buffet pastries and bread
Breads and pastries on the buffet.

There were a few hot items, including scrambled eggs, sausage, and mushrooms.

Andaz Amsterdam breakfast buffet hot items
The hot items on the buffet.

Cold cereals and additional baked goods were available.

Andaz Amsterdam breakfast buffet cold cereals
More breakfast items.

I appreciated that there were local items, like this decadent Dutch morning pudding.

Dutch morning pudding
Dutch morning pudding.

There was fresh sliced fruit, hard-boiled eggs, and yogurt, too.

Andaz Amsterdam breakfast buffet fruit and yogurt
Fruit and yogurt on the breakfast buffet.

There were condiments like individual jam jars and individual packets of Nutella as well as whole fruit.

Andaz Amsterdam breakfast buffet
Fruit and condiments.

Local Treats

One of the things I loved about the breakfast buffet at Andaz Amsterdam Prinsengracht was the selection of local grab-and-go treats.

The first thing that caught my eye was one of my favorites, stroopwafels. While mini stroopwafels were available in the lobby, full-sized ones were on the breakfast buffet.

Stroopwafels on the Andaz Amsterdam breakfast buffet
Stroopwafels.

Next to the stroopwafels was a treat called beschuit met muisjes. This is basically crispy bread topped with butter and sprinkles.

Beschuit met Muisjes on the Andaz Amsterdam breakfast buffet
Dutch sprinkles, anyone?

Next was ontbijtkoek, a Dutch spice cake made with cinnamon, cloves, nutmeg, and ginger.

Ontbijtkoek on the Andaz Amsterdam breakfast buffet
Ontbijtkoek.
Hot Tip:

Hyatt Globalist members get the Andaz Breakfast complimentary each morning during their stay. This consists of the breakfast buffet as well as a choice of menu items, coffee, tea, and juices.

Barstro Prins & Aap

On our last night, we opted for an easy dinner in the hotel’s restaurant, Barstro Prins & Aap, which had canal views. This was a fun space, decorated like the rest of the hotel — Amsterdam-focused, bold, and whimsical.

Barstro Prins Aap at Andaz Amsterdam
Barstro Prins & Aap.

This space used to be the Bluespoon restaurant, but it reopened as Barstro Prins & Aap after renovations in March 2024.

Not surprisingly, the menus at Barstro Prins & Aap featured locally inspired dishes. The cocktail menu was even presented as a box set of books, giving a nod to the building’s origins as a library.

Cocktail menu at Barstro Prins Aap
The cocktail menu was presented as a volume of books.

I tried a mocktail called the Sustain Ruby, a delicious, bitter-cherry-flavored, nonalcoholic concoction that was garnished with the most adorable baby beetroot leaf.

Cocktail at Andaz Amsterdam
The Sustain Ruby, a nonalcoholic cocktail.

For dinner, we ordered thick-cut fries with truffle mayonnaise and spring onions and the Dutch cheese board, which was served with hazelnut bread and grissini. Everything was super delicious.

Dinner at Barstro Prins Aap at Andaz Amsterdam
Dutch cheese board and thick-cut fries.

Barstro Prins & Aap was open for lunch and dinner from 11 a.m. to 12 a.m. Sunday through Thursday and 11 a.m. to 1 a.m. on Friday and Saturday.

Bar at Barstro Prins Aap at Andaz Amsterdam
The bar.
Hot Tip:

I charged my dinner to the room and paid with The World of Hyatt Credit Card to earn up to 9 points total for Hyatt stays — 4 bonus points per dollar spent on qualifying purchases at Hyatt hotels and up to 5 base points per dollar as a World of Hyatt member.

Amenities

Spa and Fitness

The spa and fitness center were below the lobby. I just headed down the very red stairs.

Red stairs down to the gym and spa at Andaz Amsterdam
The stairs leading to the gym and spa.

The fitness center (which was tucked away inside the spa, so it was a bit hard to find) was small, but the ceiling was full of skylights, which made the space feel much bigger than it was. It contained a few pieces of cardio equipment, a weight machine, and free weights.

Gym at Andaz Amsterdam
The small gym.

The Essence Spa at Andaz offered massages and facials. Guests could also use the sauna. However, this trip was quick, so I didn’t have the opportunity to try it out.

Spa lobby at Andaz Amsterdam
The spa lobby.

Meditation Garden

The outdoor courtyard at Andaz Amsterdam Prinsengracht was called the meditation garden.

Entrance to the courtyard at Andaz Amsterdam
The outdoor courtyard.

Of course, it was artsy and full of character — including more of these Andaz statues.

Andaz statue in the meditation garden
Art in the meditation garden.

It was a nice spot to escape the city’s hustle and bustle.

Andaz Amsterdam meditation garden
The mediation garden.

Canal Cruise

Guests can book a trip on the exclusive Leemstar Canal Cruise. This cruise takes you around the canals, sharing Dutch history along the way. Local snacks and drinks are served onboard. Reservations are required.

Pet Friendly

Andaz is a pet-friendly Hyatt brand, and dogs are welcome at the Andaz Amsterdam Prinsengracht for a €45 (~$49) pet fee.

The VID (Very Important Dog) program provides your furry traveling companion a dog bed, blanket, 2 dog bowls, and a bottle of mineral water.

Service

The service at Andaz Amsterdam Prinsengracht was wonderful. However, it wasn’t perfect.

When I arrived in the evening to check in, the front desk staff was friendly and welcoming. The manager even came out to greet me (presumably because I am a Globalist member). Later that evening, I asked the front desk where I could get bottled water (one of the benefits of Hyatt elite status). The woman I spoke with told me everything in the minibar was complimentary and apologized that it wasn’t explained to me when I checked in.

On the first morning we ate breakfast at the restaurant, the staff seemed to be struggling with keeping the buffet stocked. On the second morning, we had quite a long wait to get our breakfast entrees. We started noticing other guests who’d ordered well after us getting served, so we finally asked. Our waitress double-checked and realized she’d forgotten to put in our orders.

She was very apologetic and offered to put in our orders but told us it could take 10 to 15 minutes. We were leaving for the airport that morning and didn’t have much time, so we just stuck with the buffet. When I was checking out after breakfast, I was handed a gift bag as an apology for the missed breakfast orders.

Andaz Amsterdam duck and chocolates
Such a nice gesture from the staff at Andaz Amsterdam Prinsengracht.

There was a handwritten note, an Andaz rubber duck, and a box of gourmet chocolates. Mistakes can happen, but it’s the way they are handled that really matters, and I thought this was such a nice gesture.

Final Thoughts

I absolutely loved Andaz Amsterdam Prinsengracht.

The bold, whimsical design of the property, excellent location, and helpful staff combined for a wonderful (but much too short) stay. I am already planning a return visit to Amsterdam next year, and I will book this property again without hesitation.

Frequently Asked Questions

How far is Andaz Amsterdam from the airport?

Andaz Amsterdam Prinsengracht is about 8.5 miles from the airport. The drive takes 20 to 25 minutes.

Does Andaz Amsterdam have a pool?

No, there isn’t a pool at Andaz Amsterdam Prinsengracht.

How many rooms does Andaz Amsterdam have?

There are 122 rooms, including 5 signature suites at Andaz Amsterdam Prinsengracht.

How many restaurants are at Andaz Amsterdam Prinsengracht?

There are 2 restaurants at Andaz Amsterdam Prinsengracht. Barstro Prins & Aap serves lunch, dinner, and cocktails daily, and the garden room serves breakfast daily.

When did Andaz Amsterdam open?

Andaz Amsterdam Prinsengracht opened in 2012 in the building that was originally the city’s library. The guest room hallways were renovated in 2022. In March 2024, the lobby restaurant was transformed from the Bluespoon to Prins & Aap.

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About Katie Seemann

Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure, Forbes Advisor, and Fortune Recommends.

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