Inside Conrad Orlando: A Comprehensive Review of the Luxury Hotel

Nestled within a sprawling 1,100 acres at Evermore Orlando Resort is an appealing new luxury hotel that has transformed the Orlando hotel landscape: Conrad Orlando. The opening of this intriguing new resort marks the debut of the Conrad Hotels & Resorts brand in Orlando and its second property in Florida.

I’ve been eager to experience this hotel since it opened in January 2024. As a South Florida resident, my family and I enjoy visiting Walt Disney World yearly. This time, we aimed to visit Orlando to explore Conrad Orlando and experience a slightly cooler Florida winter than what we typically have in the southern part of the state.

Following our 2-night stay, I am already focusing on earning more Hilton Honors points to enjoy a future stay at Conrad Orlando again.

Let’s peek at my stay at Conrad Orlando during the first weekend of 2025 and see what you can expect when you visit.

Booking Conrad Orlando

Orlando boasts a dynamic and varied hotel market that serves the needs of all kinds of travelers. You’ll discover many budget-friendly and mid-range hotel options alongside a few luxury brands such as Four Seasons, Waldorf Astoria, The Ritz-Carlton, and JW Marriott. Conrad Orlando joins this exclusive group of Orlando’s higher-echelon hotels.

When I started looking at cash rates for Conrad Orlando, I couldn’t find anything less than $500 per night for the entire year, and those were comparable rates to what I saw for my January 2025 dates.

Fortunately for me and other points enthusiasts, rates at Conrad Orlando start at 90,000 Hilton Honors points per night. I booked my 2-night stay using a combination of points and a free night certificate from my Hilton Honors American Express Aspire Card*.

Terms Apply / Rates & Fees

Hilton Honors American Express Aspire Card

U.P. Rating 

The rating for this card has been determined by our own industry experts who know the ins and outs of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

Automatic Hilton Diamond status, an annual free night, and a travel and resort credit make this the perfect card for those who stay in Hilton hotels.

All information about Hilton Honors American Express Aspire Card has been collected independently by Upgraded Points.

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Hilton Honors American Express Aspire Card

Automatic Hilton Diamond status, an annual free night, and a travel and resort credit make this the perfect card for those who stay in Hilton hotels.

Welcome Offer

Earn 150,000 Hilton Honors Bonus Points after you spend $6,000 in purchases on the Card within your first 6 months of Card Membership

150,000 points

UP's Offer Valuation*:

$750

Annual Fee

$550

APR

19.99% - 28.99% Variable

Credit Recommended

Upgraded Points credit ranges are a variation of FICO^®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.

Good to Excellent (670-850)

Why We Like This Card

The information regarding the Hilton Honors American Express Aspire Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

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Paying hundreds of dollars for an annual fee on a co-branded hotel card might seem ridiculous, but you should know that the Hilton Honors American Express Aspire Card is much more than your run-of-the-mill hotel credit card.

The Hilton Aspire card is not only a phenomenal card for Hilton Honors loyalists, but even those who visit Hilton hotels just a few times a year can still get excellent value out of all the benefits that are packed into this card.

So let’s have a look at what makes the card so valuable to travelers.

Pros & Cons

Pros

• 14x points per $1 on Hilton purchases
• 7x points per $1 on select travel and at U.S. restaurants
• 3x points per $1 on all other eligible purchases

Cons

• High annual fee of $550

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Card Highlights

• Earn 150,000 Hilton Honors Bonus Points after you spend $6,000 in purchases on the Card within your first 6 months of Card Membership
• Earn 14x Hilton Honors Bonus Points when you make eligible purchases on your card at participating hotels or resorts within the Hilton portfolio
• Earn 7x Hilton Honors Bonus Points for eligible travel purchases: on flights booked directly with airlines or AmexTravel.com and on car rentals booked directly from select car rental companies
• Earn 7x Hilton Honors Bonus Points on dining at U.S. restaurants, including takeout and delivery
• Earn 3x Hilton Honors Bonus Points for other eligible purchases on your card
• Enjoy up to $400 in Hilton Resort Credits (up to $200 in statement credits semi-annually) on your card each anniversary year when you stay at participating resorts within the Hilton portfolio
• Enjoy complimentary Diamond status
• $550 annual fee

Financial Snapshot

• APR: 19.99% - 28.99% Variable
• Foreign Transaction Fees: None

*The information regarding the Hilton Honors American Express Aspire Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

With cash rates consistently exceeding $500 per night throughout the year, redeeming 90,000 points per night for a stay at the Conrad Orlando can achieve a value greater than the 0.5 cents we assign to Hilton Honors points.

When redeeming 90,000 points per night for a stay, you will be booked into a Nature View 2 Queen Beds Guestroom (or Nature View King Guestroom), which includes 2 queen beds and faces the front of the resort with views of the golf course or the parking lot.

Because we have 2 adults and 3 kids in my family and could always use more space in a hotel room, I emailed the property to ask about upgrading to a suite. Within a day, I got a reply that allowed me to book a Nature View King-Bed Suite for $200 per night.

I agreed to the upgrade because I had used points and a free night certificate for my booking. I was happy to spend a little cash to make my stay much more comfortable. Upgrading to a suite would provide us with an additional full bathroom, a separate living room, and more than double our space from 455 square feet to 960 square feet.

Hot Tip:

Conrad Orlando is an eligible resort property where Hilton Aspire cardholders can utilize their up to $400 Hilton resort credit, distributed up to $200 semi-annually. Cardholders will enjoy savings on on-site purchases, including dining, spa treatments, and more.

Conrad Orlando Location

Conrad Orlando is on 1,100 acres at Evermore Orlando Resort, which features other lodging options, including 69 houses, 206 flats, and 41 villas, all available for rent.

Formerly the Grand Cypress Resort, the property underwent an incredible transformation and rebranding to become the Evermore Orlando Resort, now featuring the luxurious Conrad Orlando.

The 433-key property is conveniently only 3 miles from Walt Disney World, making it a perfect spot to enjoy the parks. Orlando International Airport (MCO) is just 20 miles from the hotel, and it takes about 30 minutes to drive there from the airport.

The hotel features Evermore Bay, a stunning 8-acre crystalline lagoon.

This gorgeous lagoon gives guests a beach-like experience with its soft, white, sandy shores and crystal-clear waters, creating a peaceful spot for fun and tranquility.

If you’re in Orlando to check out the theme parks or to relax (like we were), Conrad Orlando’s location makes it convenient to enjoy both experiences.

Check-In

We departed South Florida around noon by car and arrived at Conrad Orlando by 4 p.m., making just 1 quick stop to grab a bite.

When we arrived at the hotel, it was clear that it wasn’t fully booked, or at least it didn’t seem that way.

Checking in was super easy since no guest vehicles were in the valet area, and no guests were waiting at the front desk.

I had checked into my room earlier in the day using the Hilton app and received my digital key, so I didn’t need to stop by the front desk. I went anyway because I thought getting key cards for my family to use would be good.

While I was at the front desk, I asked the friendly associate if they had any signature stuffed animals or soft toys. Conrad Hotels and Resorts has a lovely tradition of providing signature toys or plush animals to guests, particularly families or those traveling with children.

At Conrad Miami, my daughters each received a cute rubber duck from the hotel, and a few years back, we also got rubber ducks at Conrad Tokyo. To my daughters’ joyful surprise, the associate provided me with 2 Jellycat bunnies.

According to my daughters, Jellycat plush toys are highly sought after. Conrad Orlando’s trademark signature stuffed animal is named “Sunny the Bunny,” a tribute to the Florida sunshine, and a thoughtful gesture.

After returning my driver’s license and handing me key cards, the front desk associate pointed me to the elevators for my sixth-floor room.

Before departing the lobby to make our way to our room, we took a moment to appreciate the stunning views. The lobby boasted floor-to-ceiling glass windows with a panoramic view of Evermore Bay.

Elite Benefits

As a Hilton Honors Diamond member, I was entitled to several benefits. These included:

• Room upgrade upon availability
• $25 daily breakfast credit for up to 2 guests
• Premium Wi-Fi
• Free bottled water

Unfortunately, Conrad Orlando charges a $50 resort fee plus tax if you book your stay with cash. There are no resort fees for reward stays booked with all points or with free night certificates, as I did.

This fee includes the following:

• 1-hour kayak rental
• 1-hour paddleboard rental
• 10% off clothes and items at Grand Cypress
• 15% off spa retail
• 2 bottled waters every day, plus a reusable water bottle
• $20 off golf club rentals
• Shuttle service to Disney theme parks
• Wi-Fi access

Nature View King Bedroom Suite

We took the elevator to our sixth-floor suite. As we made our way to the room, we were impressed by the modern and tasteful design of the hallways with the fresh, new carpet.

Just before stepping into the room, I spotted our room number on the outside, along with a cute little doorbell.

There was a full bathroom on the right side as we stepped in.

Living Room Bathroom

This was the bathroom for my kids since ours was in the bedroom.

Living Room

The living room had a cozy, large couch.

The couch converted into a bed at bedtime, where my twin daughters slept.

Right in front of the couch, there was a shelf that held water bottles, an ice bucket, and some hotel information below the mounted living room TV. Pocket doors on each side of this dividing wall could close off the bedroom from the living room.

Next to the couch was a wet bar featuring a sink, coffee machine, and coffee condiments in the drawer below.

I always appreciate a Nespresso machine in a hotel room, as one of the first things I do after waking up is drink coffee.

Below the Nespresso counter, a drawer contained mugs, plates, coffee condiments, and snacks for purchase.

The room was also equipped with plates, glassware, and a minibar.

Finally, the living area had a table with 4 chairs, ideal for ordering room service.

Balcony

Every hotel room had a balcony, and ours had a nature view overlooking the golf course and parking lot.

If you’re hoping for a lovely lagoon view, it’s best to consider upgrading, as those aren’t included in a standard room booking. I’ll keep that in mind for next time!

The balcony featured an orange rabbit, Conrad Orlando’s signature “Sunny the Bunny.”

Master Bedroom

Our king bed was spacious, though the mattress was a little too soft for my liking.

The bedroom was spacious and spotlessly clean.

Beside the king bed was a nightstand with a lamp above it and outlets for charging devices.

A crib was set up beside our bed, which was much appreciated by 2 tired parents.

The room had several cozy sitting areas, and 2 TVs hung on each side of the wall that separated the bedroom from the living room. This was a lovely addition since we could play content for our toddler while our older twins watched something different.

The resort fee included a reusable Conrad-branded water bottle next to the ice bucket.

The room’s lighting was managed with settings instead of the usual switches.

Hot Tip:

Other room features included blackout drapes, climate-controlled heating and air conditioning, and daily turndown service, which included 2 paper cartons of water. We could request more water cartons from the front desk.

Master Bathroom

Our bathroom was quite spacious, which was a nice welcome sign.

It featured a large shower with handheld and fixed showerheads.

Inside the bathroom was an open closet that included bathrobes, slippers, drawers for storing clothes, a safe, an iron, and an ironing board.

The bathroom also featured a big bathtub, perfect for bathing our toddler and relaxing after a fun day of exploring Orlando.

The separate toilet area was enclosed by frosted glass.

With all the counter space in the main bathroom, we never had any issues getting ready simultaneously.

Byredo soap, shampoo, conditioner, and body wash were supplied as the bathroom toiletries.

Amenities

Evermore Bay Lagoon

The focal point of Conrad Orlando is undeniably the expansive aqua-water lagoon.

The lagoon resembles a beach more than a typical pool.

Guests of Conrad Orlando can enjoy a range of water-based activities and amenities, including kayaking and paddleboarding (included in the resort fee), waterslides, and private cabanas (available for rent).

The lagoon has various seating options, such as egg chairs, hammocks, daybeds, and lounge chairs, which made it feel like a resort in the Maldives rather than a hotel in Orlando.

The touchless sunscreen application system was the best feature I noticed while wandering around the lagoon. This system allows customers to choose their preferred SPF level, enter the booth, and receive an even application of sunscreen without human intervention.

In the evening, guests could roast s’mores by the numerous fire pits while enjoying live music or outdoor movie screenings on the beach.

We spent most of the day exploring the lagoon before heading to Disney Springs for dinner. We played volleyball, participated in a pop music trivia contest, and hung out around the lagoon.

Heated Pool

The resort also features a zero-entry pool much smaller than the lagoon, yet perfectly suitable for guests of all ages.

Here, younger guests can have fun at the splash pad.

A game lawn is next to the splash pad to entertain the whole family.

The pool has many seating options, including chaise lounges, daybeds, and cabanas. Rental prices for cabanas began at around $300 per day and $150 for daybeds.

Guests can conveniently order food and beverages from their pool chairs, with everything prepared at the nearby restaurant.

Spa

The spa at Conrad Orlando is a peaceful getaway inspired by the beautiful natural springs of Central Florida.

The spa check-in lobby sells various skin and hair care items.

From my room, I could see the spa’s lovely water garden, which features cold plunges, warm whirlpools, and cozy private tub spaces surrounded by lush greenery. These are all reserved exclusively for spa guests with appointments.

With 3 kids in tow, it was nearly impossible to schedule a spa treatment, but I was tempted. The spa offers various services to enhance relaxation and well-being, including massages, manicures, pedicures, and a full-service salon. Booking options and the spa menu can be found here.

Fitness Center

The 24-hour-a-day fitness center is next to the spa, and it could be accessed by going outside the hotel’s double doors and walking just a few steps.

The fitness center features a range of cardio and strength-training equipment, including Peloton bikes.

In addition to the main workout area, there is a movement studio for yoga and other group fitness sessions.

Kids Club

Conrad Orlando has a wonderful kids club with fun and educational activities for children 5 to 12.

With the guidance of friendly staff, kids could enjoy arts and crafts, have fun outside or at the pool, and discover more about the local environment.

The kids club required scheduled drop-offs booked in advance. A half-day session included 3 hours of fun and activities for $75 or a full day for $150.

Arrivals and Departures Lounge

While checking out the property, I found a cool feature: the hotel had a lounge for arrivals and departures!

I couldn’t get in with my key card, but the front desk gave me a special key to check out the lounge.

Guests can use the lounge to relax before a late flight departure or when arriving before room availability.

While I didn’t need to use the lounge, I appreciated that it existed and was available for passengers who might require it based on their travel schedule.

Golf

With a location on the massive Evermore Orlando Resort, Conrad Orlando has 2 Jack Nicklaus-designed golf courses for guests to enjoy. Each time we drove past the golf courses, I told my wife that the hills and large greens made it feel like we were in a different state.

The Conrad Orlando resort fee includes a $20 discount on golf club rentals. I didn’t golf this time, but next time, I will leave my clubs at home and rent them from Conrad Orlando to simplify packing.

Shuttle Service to Disney World Parks

The hotel offers a complimentary shuttle service to each of the 4 Disney World theme parks, with bus departures approximately every 15 minutes. I never saw the shuttle, as I was either relishing my time at the hotel or out and about in Orlando.

The shuttle service is included in the $50 resort fee. However, the resort fee does not include Disney World resort perks, such as early park entry or extended evening hours.

Meeting and Event Space

Over 65,000 square feet of flexible indoor and outdoor event space make Conrad Orlando ideal for meetings, conventions, and special occasions.

As I checked out, a large corporate group checked in, likely to use the 2 large ballrooms and multiple meeting rooms.

Business Center

The lobby floor featurs a business center equipped with desktops and printers, which is convenient for document printing or desktop computer use.

Wi-Fi

Conrad Orlando offers standard Wi-Fi access, which was included in the daily resort fee. I used premium Wi-Fi as a Hilton Honors Diamond member. My wife, daughters, and I consistently used our phones and iPads during our 2-night stay, and the premium Wi-Fi worked flawlessly.

Valet Parking

The hotel’s only parking option is valet, which was $50 per night and not waived for points stays.

Food and Beverage

Sophia’s Trattoria

Sophia’s is the hotel’s lovely sit-down breakfast restaurant, conveniently located on the first floor, just 2 floors from the hotel lobby.

This is a great spot for Hilton Honors Diamond and Gold elite members to maximize their daily breakfast credit.

At Conrad Orlando, the credit is available for up to 2 registered guests per room at $25 per person per day, with a maximum of $50 per day.

We enjoyed our meals here on both mornings, and the food was delicious. One morning, I decided to order the steak and eggs for breakfast because I was in the mood for a hearty protein meal to kick off my day, and it truly delivered.

Sophia’s offers cuisine inspired by Southern Italy during weekday lunch and every day at dinner. Dishes include braised short rib and a variety of pastas and pizzas.

Sophia’s Trattoria is open each morning for breakfast from 7 to 11 a.m., serves lunch on weekdays from 12 to 2 p.m., and offers dinner from 5 to 10 p.m. each night. Reservations and menus are available here.

Papaya Club

This beautiful outdoor restaurant has a lovely lagoon view and offers lunch and dinner from 11:30 a.m. to 7 p.m. Sunday through Thursday and from 11:30 a.m. to 10 p.m. on Friday and Saturday.

This charming vintage tiki lounge with a modern flair focuses on Polynesian cuisine inspired by the Pacific islands. It features Orlando’s top selection of Caribbean rums.

We never got the opportunity to have lunch on the property since we were usually out during that time, but I’m really looking forward to enjoying lunch at Papaya Club during my next stay. It seemed like the most inviting dining spot on the property, especially with its lovely outdoor setting.

Ceiba

Who doesn’t enjoy a lovely rooftop? I usually do. Ceiba is the rooftop restaurant on Conrad Orlando’s eighth floor. In the evening, you can enjoy the view of Epcot’s fireworks from your table.

The rooftop restaurant and bar provides a modern take on classic Mexican dishes, with authentic salsas, masa, and moles. It has a wide variety of agave-infused drinks, including tequila and mezcal.

Ceiba is only open for dinner and after-dinner drinks from Wednesday to Sunday, starting at 5 p.m. and wrapping up at 10 p.m. The bar keeps the good times going until 11 p.m. on Friday and Saturday.

Apéro

On the first floor, next to Sophia’s Trattoria restaurant, is Apéro, an eclectic bar open daily from 11 a.m. to 10 p.m.

The bar is known for its spritz, a refreshing drink made with Italian wine. It also has a full bar and a long wine list. You can get small bites here, like crispy mozzarella bites or prosciutto with fruit. If you’re hungry for something bigger, sandwiches and burgers are available.

Little Spoon

If you prefer to be on the go or have an early start to visit the Disney parks and need a quick breakfast option, Little Spoon at Conrad Orlando is the solution for you.

This café, located just a few feet from the reception desk and hotel entrance, opens at 6:30 a.m. each morning and has a selection of grab-and-go options like coffee, pastries, empanadas, salads, and snacks, making it just right for when you need a quick bite in a hurry.

Little Spoon closes fairly early at 8 p.m. daily.

In-Room Dining

In-room dining is available each day for breakfast from 6:30 to 11 a.m. and for all-day dining from 11:30 a.m. until 1 a.m. Each guest room has a full menu to explore the options.

One evening, we returned to the hotel tired and ordered room service. We ordered a mix of chicken wings, pastas, and burgers for dinner, and the person we chatted with mentioned it would take about 40 minutes. The food arrived right at the 40-minute mark, and we were all quite content with it.

I found a cool function on the in-room dining tray trolley. Pushing a black button with the Conrad Orlando logo on it alerts the in-room dining personnel to retrieve room service dishes and glassware. How innovative and convenient!

Other Dining Options

A marketplace on the opposite end of the lagoon from Conrad Orlando offers additional casual dining choices.

The marketplace is filled with casual restaurants, often enjoyed by guests of Evermore Resort who are staying in their own villas and homes. However, hotel guests can also enjoy these dining options.

Throughout the day, you can enjoy lawn games outside the casual marketplace.

Across from the lagoon, Conrad Orlando guests have access to a pool, a waterslide, and an open-air bar featuring big-screen TVs.

The marketplace offers various dining options, including Craft Burgers, Props Pizza, That’s a Wrap, and Sandhill Provisions.

We stopped by Sandhill Provisions for some late-morning coffee and baked goods while we strolled around the lagoon to explore the resort.

Service

First and foremost, Conrad Orlando offers great service. Every connection I had with the front desk or staff person was kind and helpful. However, I did not find the service overly warm, which I assume is by design. Hotels in this category often minimize obtrusiveness to give guests control throughout their stay. Still, a small amount of personalization would have elevated a top luxury hotel option in Orlando to new heights for me.

Final Thoughts

Since its grand opening in January 2024, I’ve been looking forward to finding time to head north from South Florida and enjoy Conrad Orlando with my family.

Considering the hotel’s higher cash rates in a reasonably priced market like Orlando, I will probably redeem points or buy Hilton Honors points to save a good amount of cash on my next stay at Conrad Orlando.

Overall, my stay was wonderful. I’m excited about returning, as this might be my new favorite luxury hotel in Orlando (move aside Waldorf Astoria Orlando and JW Marriott Orlando Bonnet Creek)!