The coronavirus (COVID-19) pandemic upended life as we knew it around the world. The hospitality industry in particular was one of the most drastically affected.
Hotels that had once been busy all year were either forced to close or scale back operations in a major way as the vast majority of people essentially stopped traveling for nearly 2 years. And even as COVID-19 vaccines have been rolled out, rapid changes in the pandemic’s trajectory have led to a travel recovery characterized by fits and starts, with many travelers not ready to become road warriors again.
Hotel companies know that their loyal customers are also some of the most profitable, so they want to make sure that when people return to traveling, they do so at their properties. And the best way to do that is through their loyalty programs.
So far, we’ve seen brands extend elite status into 2023, offer reduced elite-status qualifications, reward bonus points and elite nights, and more.
Of course, not all hotel loyalty programs are created equal, so some elite members may be getting more than others. Here’s your ultimate guide for understanding what hotels are offering in terms of status extensions, points, and more.
Hotel Loyalty Program Responses Overview
Compared to the airline industry, the hotel industry has been very accommodating when it comes to reservation cancellations and elite benefits.
While admittedly not as complex as airline reservations, the hotel industry has its own quirks. Fortunately, the big hotel chains have been very generous with their elite members in light of the pandemic.
Hotel Benefits Chart
Individual Hotel Loyalty Program Responses — Elite Status Requirements
Members of ALL – Accor Live Limitless who earned Silver status or higher by January 2020 have had their elite status extended through December 31, 2022.
Point expiration has been paused until December 15, 2022, for Gold, Platinum, and Diamond members.
Best Western Rewards elite members have had their status automatically extended through January 31, 2023.
Requirements for 2022 have also been reduced to the following thresholds:
- Gold: Stay 5 nights, or 3 stays, or earn 5,000 points
- Platinum: Stay 7 nights, or 5 stays, or earn 7,500 points
- Diamond: Stay 15 nights, or 10 stays, or earn 15,000 points
- Diamond Select: Stay 25 nights, or 20 stays, or earn 25,000 points
As always, Best Western Rewards points never expire.
Caesars Rewards extended elite Tier Status to all elite members through January 31, 2022. No further extension has been announced.
Tier Credit requirements are no longer reduced:
- Gold: 0 to 4,999 Tier Credits
- Platinum: 5,000 to 14,999 Tier Credits
- Diamond: 15,000 to 24,99 Tier Credits
- Diamond Plus: 25,000 to 74,999 Tier Credits
- Diamond Elite: 75,000 to 150,000 Tier Credits
- Seven Stars: 150,000+ Tier Credits (Invitation only)
If you used your Tier Benefits (like the $100 Diamond Dinner) in 2020 or 2021 and your status was extended, you will not receive those benefits again.
Choice Privileges originally extended all Gold, Platinum, and Diamond elite status levels through December 31, 2021. However, there was no additional extension, and points will expire after 18 months of no activity.
Although requirements to earn elite status in 2021 were reduced, they’ve been bumped back up again to the following:
- Gold: 10 nights per year
- Platinum: 20 nights per year
- Diamond: 40 nights per year
Hilton Honors points will not expire until December 31, 2022, even if there was no account activity for 12 months. Free night awards will not expire until December 31, 2022, at the earliest.
All elite members will automatically receive a status extension through March 31, 2023. Additionally, Hilton rolled over all 2021 elite qualifying nights to 2022. For example, if you stayed 10 elite-qualifying nights last year, you automatically would have started 2022 with 10 nights — helping you achieve elite status faster. However, any rollover nights from 2020 were not carried into 2022.
Elite-qualification requirements have been reduced for 2022:
- Silver: 3 stays, 7 nights, or 17,500 base points
- Gold: 14 stays, 28 nights, or 52,500 base points
- Diamond: 21 stays, 42 nights, or 84,000 base points
Those who have unexpired or new Free Weekend Night Rewards issued through December 31, 2022, from the Hilton Honors American Express Surpass® Card or the Hilton Honors American Express Aspire Card can continue to use those nights any night of the week (instead of only weekend nights).
IHG Rewards has extended elite status to all existing members through February 2023 based on status earned in 2019.
Here’s a look at the current requirements for earning IHG elite status in 2022:
- Gold Elite: Stay 7 Qualifying Nights or earn 7,000 Qualifying Points
- Platinum Elite: Stay 30 Qualifying Nights or earn 30,000 Qualifying Points
- Spire Elite: Stay 55 Qualifying Nights or earn 55,000 Qualifying Points
Anniversary award nights earned from credit cards began expiring on December 31, 2021.
Points expiration for general program members resumed on December 31, 2021 — they’ll once again expire after 12 months of inactivity. However, points never expire for Gold Elite, Platinum Elite, and Spire Elite members.
Marriott Bonvoy elite members have had their status extended through February 2023. Point expiration has been paused until December 31, 2022, at which point members with no qualifying activity in the past 24 months will forfeit their points.
In 2021, Marriott had gifted all members 50% of the elite night credits that their tier earned them in 2020. However, for 2022, requirements have returned to normal:
- Silver Elite: 10 to 24 elite nights
- Gold Elite: 25 to 49 elite nights
- Platinum Elite: 50 to 74 elite nights
- Titanium Elite: 75 to 99 elite nights
- Ambassador Elite: 100 elite nights + $20,000 spend
Anniversary award nights earned from credit cards and travel packages that were due to expire in 2020 or 2021 will now expire on June 30, 2022. Suite Night Awards (SNAs) have been extended again through June 30, 2022.
If you haven’t signed up for a Marriott Bonvoy account, now’s the time as the hotel chain has also brought back Elite Guarantees.
Select Guest elite members who reached the Platinum or Black Level had their status extended only through the end of 2021. No further extension has been announced.
All I Prefer elite members have had their status extended through June 30, 2022, regardless of travel activity.
Radisson Rewards Americas has extended the elite status of members through February 2023, while point expiration and e-Certs have been extended until June 30, 2022.
Any eligible nights earned toward elite status in 2021 were rolled over into 2022 and will qualify towards 2023 status.
All Diamond and Jade Shangri-La Golden Circle elite members have had their tier status automatically extended through December 31, 2022, and Golden Circle Award Points expiration has been extended until December 31, 2022.
Status and elite benefits have been extended for all existing World of Hyatt elite members. This means that whatever status was shown as of March 31, 2020, was automatically updated to reflect an expiration date of February 28, 2022.
Elite requirements for 2021 were reduced by 50%. However, for 2022, they have returned to normal:
- Discoverist: Stay 10 Tier-Qualifying Nights or earn 25,000 Base Points
- Explorist: Stay 30 Tier-Qualifying Nights or earn 50,000 Base Points
- Globalist: Stay 60 Tier-Qualifying Nights or earn 100,000 Base Points
Guests without qualifying activity in the past 24 months will forfeit their points starting again on December 31, 2022.
Hot Tip: Check out the details of Hyatt’s first major promotion of the year that allows you to earn bonus points for stays through April 20, 2022.
Wyndham Rewards points began expiring again on January 1, 2022. However, elite status has been extended until December 31, 2022.
Members can achieve status faster in 2022 as the chain has reduced its qualifying night requirements. The updated requirements are:
- Blue: At enrollment
- Gold: After 3 nights
- Platinum: After 9 nights
- Diamond: After 24 nights
Overall, elite members shouldn’t have too much to worry about when it comes to retaining or regaining elite status as almost all of the major hotel chains have very customer-friendly policies in place at the moment.
We have already seen major chains extend status into 2023 and run elite-night promotions — you can reasonably expect others to follow.
Use this time to evaluate your future travel needs and decide whether or not now is the time to make the switch to another loyalty program.
This information will be changing often, so be sure to bookmark this page and check back frequently!
The information regarding the Hilton Honors American Express Surpass® Card and Hilton Honors American Express Aspire Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.