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Johannesburg Marriott Hotel Melrose Arch [In-depth Review]

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Keri Stooksbury
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Keri Stooksbury

Editor-in-Chief

32 Published Articles 3109 Edited Articles

Countries Visited: 45U.S. States Visited: 28

With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...
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Jessica Merritt

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A long-time points and miles student, Jessica is the former Personal Finance Managing Editor at U.S. News and World Report and is passionate about helping consumers fund their travels for as little ca...
& Keri Stooksbury
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Keri Stooksbury

Editor-in-Chief

32 Published Articles 3109 Edited Articles

Countries Visited: 45U.S. States Visited: 28

With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...

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I had planned a trip of a lifetime … a South African safari with a side trip to Victoria Falls. I knew based on the flight arrival time into Johannesburg that my family would not have enough time to travel the 4 hours north to our safari location on our first day, so I explored award redemption options in the greater Johannesburg area.

The Johannesburg Marriott Hotel Melrose Arch exceeded my expectations, and the friendly service from its staff truly delivered. Learn more about how I booked this award and see if this hotel would be ideal for your next stay in Jo’burg.

Hotel Location

The Johannesburg Marriott Hotel Melrose Arch is about 16 miles west of O.R. Tambo International Airport, just south of Sandton. With current load shedding, most of the traffic lights on our drive from the airport to the hotel were non-functional, which added to our driving time. Under ideal circumstances, the drive would take around 30 minutes.

Johannesburg Marriott Hotel Melrose Arch exterior day
The exterior of the Johannesburg Marriott Hotel Melrose Arch.

The property is one of several from Marriott that anchor the Melrose Arch gated shopping and residential complex, including African Pride Melrose Arch, Autograph Collection, Marriott Executive Apartments Johannesburg, Melrose Arch, and Protea Hotel Fire & Ice! Johannesburg Melrose Arch.

There are plenty of retail shops and restaurants in this pedestrianized shopping area, including Woolworths, just steps from the property’s main entrance.

Johannesburg Marriott Hotel Melrose Arch shops
The hotel, as seen from the Melrose Arch shops.

Booking

Knowing I had access to Marriott Bonvoy points for a redemption, I reviewed a few options near the airport as we would need a stay on arrival before driving to Madikwe, South Africa, for our safari and again after our final night before heading on to Victoria Falls the next morning.

The Johannesburg Marriott Hotel Melrose Arch was well-situated on our drive out of town, and it looked like we could easily anchor to find dinner for the night.

I could not find award room availability for our family of 2 adults and 3 kids, but noticed that even though the maximum occupancy of the Deluxe Guest Room, 2 Doubles was 4, it also allowed for a rollaway bed. I checked the hotel’s website and socials for a few email addresses to reach out to see if we could accommodate the entire family in the room.

Johannesburg Marriott Hotel Melrose Arch email communication
I emailed ahead of booking with my questions.

I was pleased to see an affirmative response within a day and booked the 2 separate award redemptions. I emailed the agent with those confirmation numbers for reference and printed our conversation just in case I had any issues at check-in.

I redeemed 13,500 points per night from my husband’s account (with his permission, of course!) for the late April 2023 stay.

Johannesburg Marriott Hotel Melrose Arch redemption
The award redemption was confirmed for 13,500 points.

There are 4 room types at the hotel overall:

  • Deluxe Guest room with 1 King or 2 Doubles
  • Superior Guest Room, Concierge level, Guest room, 1 King
  • Junior Suite, 1 King

Nightly rates for the Deluxe Guest room typically range from around R2,700 (~$147) to R4,000 (~$218) and were around R3,000 (~$163) for my stay. We value Marriott Bonvoy points at 0.7 cents per point, and I exceeded that with ~1.2 cents per point in value for this reservation.

Hot Tip:

Should I have opted to use cash for this booking, I would have charged the purchase to one of our recommended best credit cards for Marriott loyalists. With Marriott Bonvoy-branded credit cards, you can earn up to 18.5x points per dollar spent at Marriott hotels.

Check-in and Elite Benefits

Check-in

I’ve been disappointed with previous hotel stays when we arrive close to bedtime and have extended waits for housekeeping to set up a rollaway bed. I noticed when I checked in via the Marriott Bonvoy app that there was a chat option, so I sent a note on the morning of our stay asking for the spare bed to be set up before our arrival. I had high hopes based on the agent’s positive response.

Johannesburg Marriott Hotel Melrose Arch text chat
Text chat via the Marriott Bonvoy app was easy and put me at ease ahead of traveling.

My family arrived at the property around 6 p.m., nearly 2 hours after arriving in South Africa (thanks to buying a SIM card, renting a car from Avis, and navigating from the airport with no traffic lights to control traffic).

The valet was able to direct us to the rear of the hotel for the car park entrance where we self-parked and took the elevator up to the main lobby.

We were immediately welcomed with a fresh, pleasant scent that carried throughout the Greatroom. There were 4 staffed desks for check-in, each with 2 terminals, including a lane specifically for Marriott Bonvoy elites.

Johannesburg Marriott Hotel Melrose Arch lobby check in
The check-in desks were to the left of the main entrance.

The power in the lobby immediately blinked off and back on —- our first experience of many with South Africa’s load shedding.

Johannesburg Marriott Hotel Melrose Arch check in desks
There are 4 check-in desks.

The desk agent Tyra quickly scanned our passports and familiarized us with the dining options for the night.

While I did not notice the signage until checkout, a schedule of load-shedding times was listed on a tent at the front desk.

Johannesburg Marriott Hotel Melrose Arch loadshedding note at check in
Take notice of the load-shedding schedule.

Greatroom

The Greatroom (lobby) was spacious, and a large sculpture immediately greeted guests.

Johannesburg Marriott Hotel Melrose Arch indoor sculpture
A funky sculpture took center stage in the Greatroom.

In the morning, the space is flooded with sunlight.

Johannesburg Marriott Hotel Melrose Arch Greatroom day
There were plenty of seating options for a quick drink or meeting with colleagues.

I liked that were options for larger groups, like a sofa, and smaller clusters of 2 to 4 seats.

Johannesburg Marriott Hotel Melrose Arch Greatroom day towards elevators
This seating was closest to check-in.

It was also quite convenient to direct my kids to the multiple seating options when my husband and I were checking in and out. There was certainly a wide variety to explore!

Johannesburg Marriott Hotel Melrose Arch Greatroom day seating
This seating was closest to Keystone Bistro.

I noticed several guests using the charging outlets built into the sofas — what a great idea!

Johannesburg Marriott Hotel Melrose Arch lobby power
The lobby sofas had charging outlets.

Elite Benefits

While we did not utilize the elite check-in on arrival, we did use it to expedite our checkout.

Johannesburg Marriott Hotel Melrose Arch Marriott Bonvoy Elite check in
Marriott Bonvoy Elites could check-in at the far-right lane.

My husband’s Gold Elite status had recently been downgraded to Silver Elite, so he didn’t think we’d see any noticeable benefits during this stay.

To our surprise and (the kids’) delight, we happened to return from dinner just as someone was arriving to deliver this trio of desserts. The accompanying note incorrectly acknowledged the Gold Elite status, but we didn’t mind.

Johannesburg Marriott Hotel Melrose Arch Gold welcome gift
You certainly can divide 3 mini-desserts 5 ways.

For reference, on our second stay, just a few days later, a welcome gift was already set in our room upon check-in. It included biltong and droëwors (both similar to jerky), grapes, savory nuts, cheeses, macarons, and a personal-size bottle of wine. This welcome letter properly acknowledged the Silver Elite status.

Johannesburg Marriott Hotel Melrose Arch welcome gift 2
A charcuterie welcome gift was an exciting treat.

Amenities

Pool

The pool is located on level 1 and is scheduled to be open from September to April from 7 a.m. to 9 p.m. and May to August from 7 a.m. to 7 p.m.

Johannesburg Marriott Hotel Melrose Arch pool at night
The pool is illuminated at night.

In the morning, I could see how the inner courtyard was divided between the hotel and residential properties, with a smaller pool located behind the landscaped divider on the Marriott Executive Apartments Johannesburg, Melrose Arch side.

Johannesburg Marriott Hotel Melrose Arch pool from floor 5 elevators
The inner courtyard has 2 pools, divided.

Even at 7 a.m., the pool deck was mostly ready for the day, with red towels set at each lounger.

Johannesburg Marriott Hotel Melrose Arch pool deck
The pool deck was being prepped for the day.

From loungers to dining tables and chairs to more relaxing group configurations, there were many seating options.

Johannesburg Marriott Hotel Melrose Arch pool seating
This seating area was perfect for a group.

A few cushions were missing covers, and rips were evident. I visited the pool just after it opened, so it’s possible that the missing covers had not been put on for the day yet.

Johannesburg Marriott Hotel Melrose Arch uncovered pool chairs
A few chair cushions had rips.

While I never saw it in action, there was an interior poolside bar near the pool deck area.

Johannesburg Marriott Hotel Melrose Arch pool bar
The pool bar had staff busy in the background but was not busy with customers yet.

Fitness Center

The fitness center is located on level 1. While there was a room key reader next to the door, the doors were propped open when I toured.

Johannesburg Marriott Hotel Melrose Arch fitness center
The fitness center entrance was propped open.

Across from the entrance were restrooms and showers.

Johannesburg Marriott Hotel Melrose Arch showers
Fitness center restrooms and showers were across from the entrance.

The gym featured an abundance of Technogym cardio and strength-training equipment.

Johannesburg Marriott Hotel Melrose Arch strength training equipment
The strength-training equipment looked to be in great condition.

Infused water, an impressive variety of fresh fruit, and 2 sizes of towels were available.

Johannesburg Marriott Hotel Melrose Arch fitness center water fruits
The refreshment and towel area was well-stocked.

A pedal-operated water dispenser was across from the cup tower, and there were sanitizing wipes for folks to wipe down machines with after use.

Johannesburg Marriott Hotel Melrose Arch fitness center water
Sanitizing wipes and a water dispenser were available.

Stationary bikes (no Pelotons) and rowing machines were available.

Johannesburg Marriott Hotel Melrose Arch fitness center rowers
Stationary bikes and rowing machines faced a mirror.

Elliptical machines and treadmills faced the pool courtyard.

Johannesburg Marriott Hotel Melrose Arch fitness center ellipital treadmills
Elliptical machines and treadmills faced the pool courtyard.

At the end of the fitness center was a yoga studio with balls and mats available for use.

Johannesburg Marriott Hotel Melrose Arch fitness center yoga studio
The yoga studio was clean and tidy.

There were also barbells and weight benches.

Johannesburg Marriott Hotel Melrose Arch weights benches
Most equipment was in use, including these barbells and weight benches.

M Club

The M Club was located at the right rear of the lobby. Eligible Platinum Elite, Titanium Elite, and Ambassador members (plus 1 guest) have access, as well as those booked in a room with club access included or those paying a daily rate.

Johannesburg Marriott Hotel Melrose Arch M Club
The M Club entrance was staffed.

The interior featured lounge and dining seating options, a business center, and food and beverages.

Johannesburg Marriott Hotel Melrose Arch M Club 1
The interior of M Club featured a variety of seating.

Guests can enjoy a complimentary buffet breakfast, light snacks throughout the day, and hors d’oeuvres at night. Cocktails are available for purchase, and a full dinner can be ordered from either hotel restaurant to be enjoyed within M Club.

Wi-Fi

My husband and I could not log on to guest access using our room number and last name, so the front desk provided us with an access code to use. Once connected, the speed was sufficient without complaint.

Parking

We self-parked at a rate of R75 (~$4) nightly. The underground garage was located nearly on the opposite side of the main valet entrance, all the way around the hotel building.

Johannesburg Marriott Hotel Melrose Arch garage entry
The car park entry offered easy entry via elevator.

Valet parking was available at the front entrance.

Johannesburg Marriott Hotel Melrose Arch exterior valet
Waze brought us to the main entrance and valet area.

While at the valet, check out the bronze rabbit sculpture that keeps in theme with others dotting Melrose Arch.

Johannesburg Marriott Hotel Melrose Arch outdoor art
The sculpture at the valet entrance was similar to those around Melrose Arch.

ATM

As we neglected to hit up an ATM on arrival in JNB, I was pleased to see and ATM on level 1. Unfortunately, even after several attempts on 2 cards, we couldn’t get this machine to work.

Johannesburg Marriott Hotel Melrose Arch ATM
We didn’t have luck with this ATM on level 1.

The next morning a staff member directed me to a bank at Melrose Arch, just a brief walk away, where I could successfully get some cash.

The Room

Guestrooms are located on levels 1 through 5, with Marriott Executive Apartments Johannesburg, Melrose Arch occupying levels 6 through 8.

Johannesburg Marriott Hotel Melrose Arch floor 5 elevator bank
The elevator bank at level 5 had a view over the pool.

We were assigned room 575, towards the end of a dark corridor.

Johannesburg Marriott Hotel Melrose Arch floor 5 hallway
The corridor to room 575 was a bit dark.

With modern printed carpets, canvases, and room numbering, first impressions were high-end and sleek. A tap of the room key to the white RFID entry pad was all it took to enter.

Johannesburg Marriott Hotel Melrose Arch room 575
The entry to room 575 was very sleek.

From inside the room, you could select if you wanted to turn on the light for housekeeping or do not disturb.

Johannesburg Marriott Hotel Melrose Arch housekeeping light
Blue for housekeeping, red for do not disturb.

The respective colors would illuminate on the exterior entry pad. No more door hangers constantly falling off of the door handle!

Johannesburg Marriott Hotel Melrose Arch keypad alerts
We could illuminate the do not disturb indicator from within the room to show outside of the door.

Bedroom — Deluxe Guest Room, 2 Doubles

Upon entering the room, an open-concept closet was to the right, the bathroom was to the left, and the beds were straight ahead.

I was thrilled and relieved to see that a rollaway bed had been set up per my request before our arrival. This made heading straight to the showers and bedtime much easier for our kids after a long day of travel.

Johannesburg Marriott Hotel Melrose Arch queen beds with twin bed
The room featured 2 doubles and a rollaway bed, as requested.

Based on the room configuration, I believe this sofa was originally positioned under the TV. I appreciated that housekeeping left it in the room vs. removing it, as it was a great landing pad for our various bags.

Johannesburg Marriott Hotel Melrose Arch sofa
The sofa became ground zero for our backpacks.

The rollaway bed was set up under a large HDTV. My kids loved that there were 3 kid-friendly channels: Nickelodeon, Cartoon Network, and Boomerang. The only complaint from the kids regarding the rollaway bed was that the pillow kept falling off overnight due to the lack of a higher-profile headboard.

Johannesburg Marriott Hotel Melrose Arch rollaway bed TV
The rollaway bed was placed under the TV.

Closest to the window was an oval table with 2 chairs, outlets, a phone, and a notepad. A smaller side table had 2 glass bottles of water with glasses.

Johannesburg Marriott Hotel Melrose Arch table chairs water
The table and chair area looked to be shifted to accommodate the rollaway bed.

The outlets behind the telephone contained a light switch, 2 USB ports, and a Type N, Type M, and universal outlet.

Johannesburg Marriott Hotel Melrose Arch outlet by phone
There were several outlets behind the phone.

Our minibar was empty, but there was a menu for it and in-room dining.

Johannesburg Marriott Hotel Melrose Arch phone notepad
Hotel information was next to the phone.

I wasn’t sure initially if the water was complimentary or not. I asked a housekeeping staff member outside of our room, and she advised that they were indeed free and even offered 2 more bottles. Unfortunately, these bottles didn’t fit in the minifridge, but signage indicated that ice or cold water could be ordered.

Johannesburg Marriott Hotel Melrose Arch complimentary water
Complimentary water was set next to the phone.

A hanging pendant lamp and headboard-mounted reading lamp adorned a stone side table on the outer sides of each queen bed.

Johannesburg Marriott Hotel Melrose Arch side table lamp right
The side tables had unique lighting but no outlets.

Unfortunately, there was no easy outlet access for the folks using these sides — pretty inconvenient when you’re sleeping on the outer spots and want to check your phone in the middle of the night or first thing in the morning.

The beds were quite comfortable and firm but had loud, crinkly duvet covers and sheets … something you definitely notice with 4 other people shifting around in their sleep at night. Each queen bed also contained 5 pillows.

Johannesburg Marriott Hotel Melrose Arch pillows
More pillows than necessary, but comfy!

Between the 2 queen beds was an alarm clock, a note about load shedding disruptions, the remote, and the bedside outlets and light controls.

Johannesburg Marriott Hotel Melrose Arch clock remote
The center side table had a clock in front of the outlets.

Besides the initial power blip at check-in, the only load shedding experienced was around 6 a.m. The air conditioning powered off and an emergency hall light near the bathroom went on (I was already awake, and no one sleeping was disturbed). This lasted only a few minutes.

Johannesburg Marriott Hotel Melrose Arch loadshedding
We were advised of load shedding.

The outlets behind the alarm clock accommodated Type N and Type M plugs and 2 USB ports.

Johannesburg Marriott Hotel Melrose Arch outlets by bed
The light switches and outlets were located behind the clock.

Heading back towards the entry door, you’d find the air conditioning controls and a full-length mirror.

Johannesburg Marriott Hotel Melrose Arch mirror
The air conditioning controls and full-length mirror were across from the closet.

Across from the full-length mirror was an open-concept closet with a coffee bar, hangers, a shoe bench/luggage rack, a safe, 2 drawers, and an ironing cabinet.

Johannesburg Marriott Hotel Melrose Arch open closet
The closet area was modern and efficient.

Coffee and tea-making facilities were available with coffee pods, creamers, teas, sugars, and to-go cups.

Johannesburg Marriott Hotel Melrose Arch coffee station
A variety of options were available at the coffee station.

The safe was in the top cabinet to the right.

Johannesburg Marriott Hotel Melrose Arch safe
The safe was safely tucked away behind a cabinet.

And the hairdryer was in the top drawer.

Johannesburg Marriott Hotel Melrose Arch hairdryer
A hairdryer was in the first drawer.

A minifridge was located in the bottom right cabinet.

Johannesburg Marriott Hotel Melrose Arch minifridge
The minifridge was empty.

The cabinet closest to the door contained an iron and ironing board.

Johannesburg Marriott Hotel Melrose Arch ironing board
The slim ironing closet was discreetly located next to the entry door.

Bathroom

The bathroom was meant for single use (no separate water closet), with the toilet next to a modern canvas piece of art. Lovely as it is, I didn’t want to think of how germy it must be with such close proximity to the toilet.

Johannesburg Marriott Hotel Melrose Arch toilet
A loo with a view.

The vanity featured a single sink with a lit mirror, an extendable magnifying mirror, and several towels underneath.

Johannesburg Marriott Hotel Melrose Arch bathroom vanity
The vanity had everything we needed.

There was a small metal shelf above the sink with amenities, tissues, and washcloths off to the right on the counter.

Johannesburg Marriott Hotel Melrose Arch sink
My family used the metal shelf above the sink for our toothbrushes.

Bath amenities were by This Works, and the sink amenities included lotions, soaps, and shower caps. I really appreciate it when you’re given soap for the sink and the shower.

Johannesburg Marriott Hotel Melrose Arch bath amenities
This Works lotions and soaps were provided.

Surprisingly, the room was prepped with more full-length towels than needed, so everyone could dry off with a dry towel.

Johannesburg Marriott Hotel Melrose Arch under vanity towels
There were 5 towels, a bathmat underneath the sink, and a towel in the shower.

While the shower was only half-contained by a glass partition, we surprisingly didn’t have issues with water getting all over the floor.

Johannesburg Marriott Hotel Melrose Arch shower exterior
The shower was very spacious.

The shower controls were located away from the showerheads, meaning you didn’t get sprayed with cold water when turning the shower on.

Johannesburg Marriott Hotel Melrose Arch in shower towel controls
The shower controls and towel were away from the showerheads.

Full-size This Works shower gel, shampoo, and conditioner were mounted in the shower.

Johannesburg Marriott Hotel Melrose Arch shower amenities
Full-size This Works bath amenities smelled lovely.

There was both a handheld shower wand and a rainfall showerhead, though the water pressure was quite low on the rainfall shower and much stronger from the handheld wand.

Johannesburg Marriott Hotel Melrose Arch rainfall handheld shower
We had options for showerheads.

Food and Beverage

The Archer Bar & Eatery and Keystone Bistro are both located on the ground level near reception and the M Club, respectively.

A large wine storage area with a counter was in the lobby just outside Archer. It looks like this serves as a setup for cocktail party events.

Johannesburg Marriott Hotel Melrose Arch wine storage
A wine storage area was just outside of Archer Bar & Eatery.

Archer Bar & Eatery

Archer Bar & Eatery was open daily from 1 p.m. to 10 p.m. Its website indicated that there was live acoustic music on Thursdays and Fridays from 6 p.m. to 9 p.m. Menus are available online.

Johannesburg Marriott Hotel Melrose Arch Archer exterior
Archer Bar & Eatery was buzzing at night.

Tyra at check-in mentioned that Archer at night was a whole “vibe,” and she was right. The bar was packed, and the crowd was quite boisterous.

Johannesburg Marriott Hotel Melrose Arch Archer interior
The Archer Bar & Eatery bar area was hoppin’.

Keystone Bistro

Keystone Bistro was open for breakfast from 6:30 a.m. to 11 a.m. and all-day dining from 11 a.m. to 10 p.m.

Johannesburg Marriott Hotel Melrose Arch Keystone Bistro
Keystone Bistro was much more subdued at night compared to Archer.

I inquired about breakfast pricing and was pleased to hear that it was R325 (~$18) for adults and free for children under 12. While my family didn’t have time for a longer buffet in the morning, the staff was kind enough to let me grab a quick peek at the offerings.

After entering the restaurant, you’ll immediately see a wide variety of juices, from already-squeezed to pre-bottled, and an orange juice machine next to a variety of fresh whole fruits.

Johannesburg Marriott Hotel Melrose Arch Keystone Bistro juice
A plethora of juices were available.

Next, you’ll see a variety of cereals with toppings, milks, and yogurt.

Johannesburg Marriott Hotel Melrose Arch Keystone Bistro cereal bar
Yogurt and cereals with milk were available, alongside toppings and fresh whole fruits.

A salad station served a variety of precut salad vegetables.

Johannesburg Marriott Hotel Melrose Arch Keystone Bistro salad bar
Fresh vegetables rounded out the salad options.

The next room you enter had hot-held items, cold meats and cheeses, breads, and 2 made-to-order stations.

Johannesburg Marriott Hotel Melrose Arch Keystone Bistro hot stations
The hot and cold options were closest to the made-to-order area.

For those needing to take away their breakfast, I appreciated that there was a grab-and-go station set up with various premade bagels and sandwiches.

Johannesburg Marriott Hotel Melrose Arch Keystone Bistro grab and go
Grab-and-go sandwiches were available.

An assortment of cheeses was on display next to various muffins, breads, and pastries.

Johannesburg Marriott Hotel Melrose Arch Keystone Bistro cheeses
Assorted cheeses, jams, honey, and pastries were on display.

Nothing beats a warm croissant, and several large ones were kept warm in this oven.

Johannesburg Marriott Hotel Melrose Arch Keystone Bistro warm croissants
Croissants were kept warm in an oven for retrieval.

Several diced fresh fruits and parfaits were on offer, along with that awkward honeycomb that no one ever knows what to do with.

Johannesburg Marriott Hotel Melrose Arch Keystone Bistro honey fruit
Take your chances with the honeycomb, or enjoy fresh-cut fruit.

Made-to-order eggs and waffles were available at the rear of the buffet.

Johannesburg Marriott Hotel Melrose Arch Keystone Bistro eggs waffles
Made-to-order eggs and waffles were available.

There was a small selection of sliced cold meats and a larger ham for carving, with some slices already pre-carved.

Johannesburg Marriott Hotel Melrose Arch Keystone Bistro cold meats
There was a selection of cold meats.

With so many room temperature and cold options available, it’s no surprise that the hot-held items looked a little drab. You would find scrambled eggs, sausages, potatoes, and roasted tomatoes in this area.

Johannesburg Marriott Hotel Melrose Arch Keystone Bistro hot trays
Hot dishes included the usual eggs, sausage, potatoes, and tomatoes.

Service

Our interactions with staff at the property were overwhelmingly friendly for our first visit to South Africa. The valet nicely directed us to the appropriate parking lot, the doormen were friendly and helpful, and our check-in and checkout experiences were efficient.

After checking in, I realized I needed to print some sensitive documents. As this hotel doesn’t offer a business center, I asked at the check-in desk how to print a document. My only option there was to email the document, which I wasn’t comfortable with. Nakedi kindly walked me to the M Club where I was able to use the wireless printer to print my documents without having to pull them up on a shared computer (which was also available).

Final Thoughts

My stay at the Johannesburg Marriott Hotel Melrose Arch was fantastic. I had great communication with the hotel before our arrival, the room was set up exactly as I needed it to be, and my kids were thrilled with the welcome gift that surprised us. The location really can’t be beat for a central retail, dining, and hotel stay experience. I felt that for 13,500 points, I made a great redemption.

Frequently Asked Questions

What are the amenities at Johannesburg Marriott Hotel Melrose Arch?

There is free Wi-Fi, a pool, a fitness center, and 2 on-site restaurants. Meeting space is also available.

What type of room can I book at the Johannesburg Marriott Hotel Melrose Arch?

There are 4 room types:

  • Deluxe Guest room with 1 King or 2 Doubles
  • Superior Guest Room, Concierge level, Guest room, 1 King
  • Junior Suite, 1 King

What are the check-in and checkout times at the Johannesburg Marriott Hotel Melrose Arch?

Check-in is at 3 p.m. and checkout is at 11 a.m.

How much does it cost to stay at the Johannesburg Marriott Hotel Melrose Arch?

Nightly rates range from around R2,700 (~$147) to R4,000 (~$218). Award redemption nights start from around 13,000 Marriott Bonvoy points.

Keri Stooksbury's image

About Keri Stooksbury

With years of experience in corporate marketing and with a nonprofit, Keri is now Editor-in-Chief at UP, overseeing daily content operations and reviewing thousands of UP articles in the process.

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