Alex Miller
Founder & CEO
302 Published Articles
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Alex has been traveling for over 25 years and he has his parents to thank for this. Born and raised in England (and living there until he was 27), from a young age Alex was lucky enough to set out on numerous family trips all over the world.
During university, where he studied Business & Management with Spanish, Alex studied abroad for a year in Alicante. After graduating in 2007, his passion jumped to another level when he and 5 friends visited 10 European countries in just 30 days — all on a shoestring budget.
This travel bug turned into a full-time obsession when Alex moved to America in 2011 after falling head-over-heels in love with Erin.
Alex has since earned tens of millions of travel points and miles, mainly through maximizing every opportunity to earn the most points possible on each dollar spent.
These points and miles have helped Alex to fly some of the most awarded international first-class products in the world, including Singapore Airlines, Cathay Pacific, Japan Airlines, Emirates, Etihad, British Airways, Lufthansa, and more.
Alex is regularly called upon by mainstream publications to discuss travel and finance, including CNBC, Forbes, Fox Business, Fox News, Insider, Lonely Planet, The New York Times, and The Washington Post.
As living costs continue to rise across the U.S., the financial challenges facing current and future parents are a growing concern. The cost of raising children has escalated significantly in recent years, making parenthood increasingly difficult to afford, particularly in…
As the holiday season approaches, we know many travelers and locals are looking for the ideal place to enjoy a festive meal without the hassle of cooking. We conducted a data-driven study to identify the best U.S. cities for dining…
A lot goes into planning a holiday season getaway … finding time off, booking travel, locating the perfect place to spend your time … it can be a lot. And during peak holiday travel season it can cost a lot….
As the holiday season approaches, generosity is in the air, and Americans are stepping up to spread cheer beyond their homes. Across the country, our recent survey reveals which states plan to open their wallets the widest and which might…
When it comes to flying, few things are as frustrating as unexpected delays — especially when the weather’s to blame. With the holiday travel season on the horizon, we looked at historical data from the Bureau of Transportation Statistics (BTS)…
Air travel is a crucial component of modern life for millions of Americans each year who rely on it for business, leisure, and other commitments. Unfortunately, the experience can often be stressful, involving coordination of transportation to and from the…
The financial challenges facing U.S. military households are a significant concern throughout the year. Holidays such as Memorial Day, Armed Forces Day, or Veterans Day highlight the ongoing struggles that service members face, particularly amid rising costs for everyday essentials. Recent…
The idea that you’re going to be wasting tons of time when flying is so ingrained in us that some people arrive at the airport 4 or 5 hours ahead of time, just in case. Delays, tarmac waits, layovers —…
Over the past several years, inflation has eroded the purchasing power of many American households, driving up the cost of essential goods and services. As wages failed to keep pace with rising prices,¹ millions turned to credit cards to manage…
Whether at a fast-casual restaurant or a coffee shop, the question of tipping at checkout has become a nationwide source of stress. With tipping culture at an all-time high, we set out to discover where Americans are most — and…
You can be sold a plane ticket for a seat that’s already taken. It sounds illegal, but it isn’t. Airlines often overbook flights because they expect no-shows and want to ensure their flights are as full as possible. Some carriers…
For many football fans, attending an NFL game is not just about the action on the field — it’s also about the thrill of the journey. Whether you’re road-tripping across state lines to support your home team at an away…
From first thing in the morning to late at night, coffee and coffee shops are there to support Americans during any energy slump. Coffee, to some, is thought of as a necessity and a true fuel that gets folks through…
Ever wish you could step into a time machine and explore the past or sneak a peek into the future? Well, pack your bags and set your flux capacitor because we’ve rounded up the best U.S. cities that offer a…
On an airplane, some seats are more desirable than others. But let’s face it, your ideal seat largely depends on what kind of flyer you are. Whether you’re an anxious traveler, a parent with small kids, someone who frequently needs…
Dealing with airport security can be a breeze or a nightmare, depending on where you’re departing from. Some airports seem to specialize in turning up the stress levels, leading to more passenger complaints, while others offer a more controlled security…
Travelers who want to avoid a frenzied terminal or just save some cash flying at nonpeak times often face the dilemma of choosing between a flight that departs before the sun even rises or well after a reasonable bedtime. However,…
Finding affordable accommodations is a top priority for travelers, and with so many options available, deciding where to stay can be tough. Hotels have long been the go-to choice for travelers seeking comfort and convenience, but Airbnb has grown in…
Few American institutions are quite like the diner. It’s a real piece of Americana that transports you back in time. The best part? Diners are available off highways all over the country. Come along as we pinpoint where locals are…
The rise of canned cocktails and mocktails has revolutionized how we enjoy beverages, making it easier than ever to sip on something sophisticated without needing a bartender. From boozy concoctions to alcohol-free alternatives, there are countless options for anyone looking…
When it comes to recommending the best rewards cards available, merely publishing a list is not indicative of our Upgraded Points style. We know that the more information you have, the easier it will be to make an educated decision…
Senior Content Contributor
Amar is an avid traveler and tester of products. He has spent the last 13 years traveling all 7 continents and has put the products to the test on each of them. He has contributed to publications including Forbes, the Huffington Post, and more.
Content Contributor
Ashley discovered a love for travel in college that’s continued as her family has grown. She loves showing parents how they can take their families on trips using points and has contributed to numerous publications and podcasts.
Former Content Contributor
Brandon was born and raised in California and really didn’t travel much growing up, even outside of his own state. While attending college, he was constantly looking to find the cheapest fares to any destination abroad, and quickly learned about the motto- “Chase the fare, not the destination”. Luckily, his first international flight was to Costa Rica (under $300 roundtrip) where that “Pura Vida” lifestyle (and Imperials) hit him hard, and he knew he had to see more.
Former Content Contributor
Brian’s first ever airplane ride was in a private turbo-prop jet. He was merely an intern boy trying to make a good impression, but it turns out the plane made an impression on him.
Former Content Contributor
Caroline Lupini always enjoyed traveling, but it became her goal to do as much as possible after a 3-week trip around Europe in 2011. In March 2014, Caroline left her job and embarked on nearly full-time travels.
Former Content Contributor
Charlie is a Senior First Officer and has been an airline pilot for nearly 15 years. He currently flies long-haul on the Boeing 787 Dreamliner after 10 years buzzing around Europe on the A320. He got into travel and aviation from an early age, fortunate enough to be taken on some great family holidays.
Former Content Contributor
Cherag was born in a family associated with aviation and was hooked on to planes since the age of 3, the time he undertook his first flight on an Airbus A310 from Mumbai to Dubai.
Content Contributor
Realizing that it wasn’t all first class flights and 5-star hotels, Dan started the Points With a Crew blog in 2014, with the aim of helping families (especially large families) to use miles, points and credit card rewards to take that trip that they might have thought they couldn’t afford. He has spent over 10 years covering developments in the travel rewards credit card space. His expertise extends to all things personal finance, including student loans, budgeting and real estate, and his work has been featured in sites all over the Internet, including NerdWallet, Forbes, Business Insider, Rocket Mortgage, CreditCards.com, Bankrate, Turbotax, Credit Karma and Intuit Mint.
Former Content Contributor
Born and raised in New York, David still remembers his first flight when he was only four years old: a U.S. Airways trip from New York-La Guardia to Palm Beach, Florida. He formed his love of travel around that and other family vacations, including to England at age eight and Namibia when he was 13. During college, a four-country trip around Europe with a friend cemented his passion for seeing the world.
Content Contributor
An experienced points hacker, Erin is Alex’s partner-in-crime and contributes to Upgraded Points with in-depth guides and relationship management. Erin’s work has been cited in multiple major publications.
Former Content Contributor
Greg got bitten by the travel bug at a young age while traveling with his Dad on business trips to Asia. He took over the family business in 2012 and uses it to maximize his loyalty points earning. His obsession with earning and burning loyalty rewards points allows him to travel over 100 days every year.
Former Content Contributor
Since discovering miles and points in 2010, Jeff has traveled to over 35 countries, flying in first class, business class, and sometimes even in coach. Whether he’s staying in a hostel dorm, or in a luxury suite at a 5 star hotel, Jeff is constantly looking for the best deal to make travel as close to free as possible.
Former Content Contributor
Julian Kheel first learned the ins and outs of credit card rewards and travel loyalty programs while flying more than 200,000 miles a year as a TV producer and director for World Wrestling Entertainment. With over 15 years of professional experience studying travel loyalty programs, Julian has served as CNN’s Senior Editor covering travel and credit cards, as well as the Editorial Director of The Points Guy, and has worked as a consultant for the Big 3 U.S. airlines.
Compliance Associate
From credit cards to high-yield savings accounts, debt management and avoidance, CDs, and insurance, Kathryn has or does edit it all, and more. Just don’t expect her to always be at home while working. All she needs is four things — her computer, phone, passport, and wallet — and she can get her work done from anywhere. She does pack clothes, of course, but they’re easily replaceable if anything goes amiss (and she has baggage insurance with two of her credit cards).
Former Content Contributor
Currently based in New York, Lindsey spent her childhood in Connecticut dreaming of far-off places. Her first flight was to Disney World at age 11. Her second flight was for a high school field trip to Italy, though travel as a career didn’t stick until she studied abroad in London during college and discovered the true power of her passport. Since then, she’s worked as a travel editor at Jetsetter and Travel + Leisure, where she reported on everything from African safaris to hot hotel openings to, yes, Disney World.
Former Content Contributor
Born and raised in Mobile, Alabama, Michael took his first international trip in 2013 with friends to the Bahamas. Although he didn’t travel much in his younger years, on that trip, he caught the travel bug and has been hooked ever since.
Former Content Contributor
Senitra Horbrook is a frequent solo traveler who began using points and miles in 2012. Formerly credit cards editor at The Points Guy, Senitra has also contributed to Forbes Advisor, AwardWallet, Insider, among others.
Former Content Contributor
Always a fan of flying, it was only natural that Spencer was drawn to finding a way to improve the travel experience.
Former Senior Content Contributor
Stephen is an established voice in the credit card space, with over 70 to his name. His work has been in publications like The Washington Post, and his Au Points and Awards Consulting Services is used by hundreds of clients.
Former Finance Contributor
While writing about finance and insurance isn’t something that keeps most people awake at night, it is what Susan Wright has focused on for more than 25 years. As a financial copywriter, Susan has an eye for money-related details such as credit and savings, and she loves to pass along helpful information to consumers. Susan holds 11 financial industry designations (including CLU, ChFC, RHU, REBC, ADPA, CITRMS, CIPA) as well as several licenses.
Senior Content Contributor
Boasting a portfolio of over 20 cards, Jarrod has been an expert in the points and miles space for over 6 years. He earns and redeems over 1 million points per year and his work has been featured in outlets like The New York Times.
Former Content Contributor
Lukas escaped his hometown south of Sydney and moved to the big smoke immediately after high-school, but the bright lights of the city weren’t enough, and he soon set his sights on more exotic international destinations and has been in love with travel ever since.
Senior Content Contributor
James (Jamie) started The Forward Cabin blog to educate readers about points, miles, and loyalty programs. He’s spoken at Princeton University and The New York Times Travel Show and has been quoted in dozens of travel publications.
Senior Content Contributor
Lori is an intrepid traveler who loves creating itineraries that exude “luxe on a budget.” She’s written for CNN, NBC, The Infatuation, and more, and loves to muse about points-fueled trips to Sri Lanka, Sicily, and Myanmar.
Travel & Finance Content Contributor
After having “non-rev” privileges with Southwest Airlines, Christy dove into the world of points and miles so she could continue traveling for free. Her other passion is personal finance, and is a certified CPA.
Content Contributor
Ehsan is an avid traveler who has traveled to 100 countries, diligently using points and miles to fund his journeys. Currently, he holds 32 active credit cards and earns over a million points and miles annually, primarily using them for luxury hotels and long-haul premium cabins.
Senior Finance Contributor
Christine ran her own business developing and managing insurance and financial services. This stoked a passion for points and miles and she now has over 2 dozen credit cards and creates in-depth, detailed content for UP.
Senior Content Contributor
Daniel has loved aviation and travel his entire life. He earned a Master of Science in Air Transport Management and has written about travel and aviation in publications like Simple Flying, The Points Guy, and more.
Content Series Lead
Andrew was born and raised in the Chicago suburbs but now lives in Queens, New York.
Senior Editor & Content Contributor
Nick’s passion for points began as a hobby and became a career. He worked for over 5 years at The Points Guy and has contributed to Business Insider and CNN. He has 14 credit cards and continues to leverage the perks of each.
Social Media & Brand Manager
Chris holds a B.S. in Hospitality and Tourism Management and managed social media for all Marriott properties in South America, making him a perfect fit for UP and its social media channels. He has a passion for making content catered toward family travelers.
Senior Content Contributor
Victoria holds a B.A. in Broadcast Journalism from the Howard University School of Communications and is an award-winning journalist, travel reporter, and the founder of the “Carrying On with Victoria M. Walker” newsletter.
Senior Features Editor
With a degree in media and journalism, Stella has been in the points and miles game for more than 6 years. She most recently worked as a Corporate Communications Analyst for JetBlue. Find her work in The New York Times, USA Today, and more.
News Managing Editor
Ryan completed his goal of visiting every country in the world in December of 2023 and now plans to let his wife choose their destinations. Over the years, he’s written about award travel for publications including AwardWallet, The Points Guy, USA Today Blueprint, CNBC Select, Tripadvisor, and Forbes Advisor.
Editor & Content Contributor
Chris is a freelance writer and editor with a focus on timely travel trends, points and miles, hot new hotels, and all things that go (he’s a proud aviation geek and transit nerd). Formerly full-time at The Points Guy, his work can now be found at AFAR, Travel + Leisure, Condé Nast Traveler, The Washington Post, and Lonely Planet, among others
Senior Editor & Content Contributor
Michael Y. Park is a journalist living in New York City. He’s traveled through Afghanistan disguised as a Hazara Shi’ite, slept with polar bears on the Canadian tundra, picnicked with the king and queen of Malaysia, tramped around organic farms in Cuba, ridden the world’s longest train through the Sahara, and choked down gasoline clams in North Korea.
Editor-in-Chief
With years of experience in corporate marketing and with a nonprofit, Keri is now editor-in-chief at UP, overseeing daily content operations and reviewing thousands of UP articles in the process.
Director of Operations & Compliance
Kellie’s professional experience has led her to a deep passion for compliance, data reporting, and process improvement. Kellie’s learned the ins and outs of the points and miles world and leads UP’s compliance operation.
Senior Editor & Content Contributor
A long-time points and miles student, Jessica is the former Personal Finance Managing Editor at U.S. News and World Report and is passionate about helping consumers fund their travels for as little cash as possible.
Content Contributor
Brett is a personal finance and travel junkie. Based out of Fort Lauderdale, he’s had over 100 credit cards and earned millions of credit card rewards. He learned the tricks of the trade from his mom, and has taken many steps forward. He wasn’t exposed to much travel as a kid, but now has a goal of reaching 100 countries in his life. In 2019, he sold all of his possessions to become a digital nomad, and he says it was one of the best decisions he ever made. He plans to do it again at some point in his life.
Senior Content Contributor and News Editor
Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure, Forbes Advisor, and Fortune Recommends.
Editor & Content Contributor
Alberto joined UP in 2024 after serving as the international editor in chief of Forbes Advisor. His passion for points and miles began when he moved to the U.S. from Italy in 2000, leading him to become the first managing editor of The Points Guy in 2017. He previously worked at Vice News, Bloomberg, and CNN.
Originally from Milan, Alberto has lived in Rome and Atlanta and now resides in Brooklyn, New York. He speaks Italian, French, and Spanish, has traveled to every continent except Antarctica, and enjoys skiing, mountaineering, and flying—often with his wife, Regan, and always in a window seat.
Senior Editor & Content Contributor
Juan has extensive experience in writing and editing content related to credit cards, loyalty programs, and travel. He has been honing his expertise in this field for over a decade. His work has been featured in various prestigious publications, such as USA Today, CNN Underscored, Forbes and The Points Guy. Juan is the visionary behind JetBetter, a premier award booking concierge service.
Senior Content Contributor
Carissa served in the U.S. Air Force where she developed her love for travel and new cultures. She started her own blog and eventually joined The Points Guy. Since then, she’s contributed to Business Insider, Forbes, and more.