Advertiser Disclosure

Many of the credit card offers that appear on this site are from credit card companies from which we may receive financial compensation when a customer clicks on a link, when an application is approved, or when an account is opened. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). However, the credit card information that we publish has been written and evaluated by experts who know these products inside out. We only recommend products we either use ourselves or endorse. This site does not include all credit card companies or all available credit card offers that are on the market. See our advertising policy here where we list advertisers that we work with, and how we make money. You can also review our credit card rating methodology.

The Global Entry App Was Replaced Today. Here’s What You’ll Use Instead.

Ryan Smith's image
Ryan Smith
Edited by: Jessica Merritt
& Ben Neighbors-Giles
Jump to Section

We may be compensated when you click on a link, when an application is approved, or when an account is opened from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

Click for Card Offers (Up to 300k!)

Top Partner Offers

BEST OFFERPlatinum Card® from American Express

Platinum Card® from American Express

Apply Now(at Amex's secure site)
As High As 175,000 Points. Find Out Your Offer.
NEW CHATGPT BENEFITThe Business Platinum Card® from American Express

The Business Platinum Card® from American Express

Apply Now(at Amex's secure site)
Your Offer Could Be As High As 300,000 Points. Find Out Your Offer.
NEW CHATGPT BENEFITAmerican Express® Business Gold Card

American Express® Business Gold Card

Apply Now(at Amex's secure site)
Your Offer Could Be As High As 200,000 Points. Find Out Your Offer.
TOP PICKAmerican Express® Gold Card

American Express® Gold Card

Apply Now(at Amex's secure site)
As High As 100,000 Points. Find Out Your Offer.

If you’ve been using the Global Entry mobile app to breeze through customs, you need to know that the app no longer works.

U.S. Customs and Border Protection (CBP) has retired it today, September 15, 2026, and replaced it with a new Trusted Traveler mobile app that folds Global Entry, NEXUS, SENTRI, and FAST into a single app.

The good news: Your membership isn’t going anywhere. Only the app is changing. Here’s what you need to know about it.

Advertisement

What’s Changing With the Global Entry Mobile App?

The 2 previous apps are now just 1. Today, September 15, the previous Global Entry mobile app and the Trusted Traveler Programs mobile app both went dark. CBP wants everyone on the new Trusted Traveler mobile app instead, which is available in the Apple App Store and Google Play.

Here’s what CBP says you can expect during the changeover:

  • Your Global Entry, NEXUS, SENTRI, or FAST membership stays active.
  • You don’t need to reapply or create a new account.
  • Your existing login credentials will work in the new app.
  • Your profile and membership info will transfer.
  • The mobile arrival processing you already use will carry over, subject to the usual eligibility and location rules.

The new app is also an enrollment method now. Applications and renewals still happen on the Trusted Traveler Programs website, but the app will link you there directly, which is a nice touch for anyone juggling programs across the U.S., Canada, and Mexico.

So what should you do if you’ve been using an app that just went away?

Global Entry IAH signage
Global Entry mobile access is changing. Image Credit: Keri Stooksbury

If you used the previous Global Entry app, download the Trusted Traveler mobile app, sign in with your existing credentials, and confirm that your profile and membership details are correct. CBP is specifically telling users not to delete the old app until the new one is installed and you’ve signed in successfully. If something looks off after you log in, the CBP Help Center is your first stop.

A word of warning: A rollout like this is ripe for scammers. Government app launches often attract lookalike apps designed to harvest travelers’ personal details. Only download through the official links on the Trusted Traveler Programs page, and double-check the app name, icon, and publisher before typing your password.

For travelers who never touched the old apps and just used the blue kiosks (or the newer camera-based arrival lanes that skip the kiosk entirely), nothing about your customs experience changes. The app switch only matters if you use mobile arrival processing on your phone.

Credit Cards That Cover the Cost of Global Entry

Rather than paying $120 out of pocket for your Global Entry application fee, paying with the right credit card means you can be reimbursed for the full fee. That means you paid nothing out of pocket, and the enrollment process is the same — no promo code or special effort required.

Some of our favorite cards for a Global Entry reimbursement include:

Hot Tip:

There are numerous credit cards that reimburse your Global Entry application fee, meaning you can breeze through security at no out-of-pocket cost.

Advertisement

Final Thoughts

If you relied on the Global Entry app to shave a few minutes off your reentry, it’s time to grab the new Trusted Traveler mobile app before your next international trip. Sign in, poke around, and make sure your membership details carried over. That’s really all there is to this update.

Global Entry still costs $120 for a 5-year membership, and a stack of premium travel cards will reimburse the fee as a statement credit. The program itself, the perk, and the price tag all stay the same. Only the app associated with it is changing.

Ryan Smith's image

About Ryan Smith

Ryan completed his goal of visiting every country in the world in December of 2023 and is now revisiting some favorites. Over the years, he’s written about award travel and credit cards for publications like AwardWallet, The Points Guy, USA Today Blueprint, CNBC Select, Tripadvisor, Point.me, Forbes Advisor, and more.

INSIDERS ONLY: UP PULSE™

Deluxe Travel Provided by UP Pulse

Get the latest travel tips, crucial news, flight & hotel deal alerts...

Plus — expert strategies to maximize your points & miles by joining our (free) newsletter.

We respect your privacy. This site is protected by reCAPTCHA. Google's privacy policy  and terms of service  apply.

Deluxe Travel Provided by UP Pulse

We Recommend

Platinum Card® from American Express

  • You may be eligible for as high as 175,000 Membership Rewards® points after you spend $12,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Get more for your travels with 5X Membership Rewards® points on all flights and prepaid hotel bookings through American Express Travel®, including Fine Hotels + Resorts® and The Hotel Collection bookings. You earn 5X points on flights purchased directly from airlines or through American Express Travel® on up to $500,000 on these purchases per calendar year.
Show more
  • With over 1,550 airport lounges - more than any other credit card company on the market* - enjoy the benefits of the Global Lounge Collection, over $850 of annual value, with access to Centurion Lounges, 10 Delta Sky Club visits (subject to visit limitations) when flying on an eligible Delta flight, Priority Pass™ membership (enrollment required), and other select partner lounges. *As of 01/2026
  • $200 Uber Cash + $120 Uber One Credit: With the Platinum Card® you can receive $15 in Uber Cash each month plus a bonus $20 in December when you add your Platinum Card® to your Uber account to use on rides and orders in the U.S when you select an Amex Card for your transaction. Plus, when you use the Platinum Card® to pay for an auto-renewing Uber One membership, you can get up to $120 in statement credits each calendar year. Terms apply.
  • $300 Digital Entertainment Credit: Experience the latest shows, news and recipes. Get up to $25 in statement credits each month when you use your Platinum Card® for eligible purchases on Disney+, a Disney+ bundle, ESPN streaming services, Hulu, The New York Times, Paramount+, Peacock, The Wall Street Journal, YouTube Premium, and YouTube TV when you purchase directly from one or more of the providers. Enrollment required.
  • $600 Hotel Credit: Get up to $300 in statement credits semi-annually on prepaid Fine Hotels + Resorts® or The Hotel Collection* bookings through American Express Travel® using the Platinum Card®. *The Hotel Collection requires a minimum two-night stay.
  • $400 Resy Credit + Platinum Nights™ by Resy: Get up to $100 in statement credits each quarter when you use the Platinum Card® to pay for eligible purchases with Resy, including dining purchases at over 10,000 qualifying U.S. Resy restaurants. Enrollment required. As a Platinum Card® Member you have special access to reservations on select nights at participating sought after Resy restaurants in select cities through Platinum Nights™ by Resy. Simply add your Platinum Card® to your Resy profile to book your reservation.
  • $219 CLEAR+ Credit: CLEAR+ helps get you to your gate faster by using your face to verify you are you at 55+ airports nationwide. You can cover the cost of a CLEAR+ Membership* with up to $219 in statement credits per calendar year after you pay for CLEAR+ with your Platinum Card®. *Excluding any applicable taxes and fees. Subject to auto-renewal.
  • $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees, such as checked bags and in-flight refreshments, are charged by the airline to the Platinum Card® Account. American Express relies on airlines to submit the correct information on airline transactions to identify incidental fee purchases. If you do not see a credit for a qualifying incidental purchase on your eligible Card after 8 weeks, simply call the number on the back of your Card. Qualifying airlines are subject to change. See terms & conditions for more details.
  • Start your vacation sooner and keep it going longer. When you book Fine Hotels + Resorts® through American Express Travel®, enjoy noon check-in, when available, and guaranteed 4pm late check-out.
  • $300 lululemon Credit: Enjoy up to $75 in statement credits each quarter when you use the Platinum Card® for eligible purchases at U.S. lululemon retail stores (excluding outlets) and lululemon.com. That’s up to $300 in statement credits each calendar year. Enrollment required.
  • $155 Walmart+ Credit: Get up to a $12.95* statement credit back each month after you pay for a monthly Walmart+ membership (subject to auto-renewal) with your Platinum Card®. *Up to $12.95 plus applicable taxes on one membership fee.
  • Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
  • $895 annual fee.
  • Terms Apply.
DMCA.com Protection Status