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The Global Entry App Was Replaced Today. Here’s What You’ll Use Instead.

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Ryan Smith
Edited by: Jessica Merritt
& Ben Neighbors-Giles
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If you’ve been using the Global Entry mobile app to breeze through customs, you need to know that the app no longer works.

U.S. Customs and Border Protection (CBP) has retired it today, September 15, 2026, and replaced it with a new Trusted Traveler mobile app that folds Global Entry, NEXUS, SENTRI, and FAST into a single app.

The good news: Your membership isn’t going anywhere. Only the app is changing. Here’s what you need to know about it.

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What’s Changing With the Global Entry Mobile App?

The 2 previous apps are now just 1. Today, September 15, the previous Global Entry mobile app and the Trusted Traveler Programs mobile app both went dark. CBP wants everyone on the new Trusted Traveler mobile app instead, which is available in the Apple App Store and Google Play.

Here’s what CBP says you can expect during the changeover:

  • Your Global Entry, NEXUS, SENTRI, or FAST membership stays active.
  • You don’t need to reapply or create a new account.
  • Your existing login credentials will work in the new app.
  • Your profile and membership info will transfer.
  • The mobile arrival processing you already use will carry over, subject to the usual eligibility and location rules.

The new app is also an enrollment method now. Applications and renewals still happen on the Trusted Traveler Programs website, but the app will link you there directly, which is a nice touch for anyone juggling programs across the U.S., Canada, and Mexico.

So what should you do if you’ve been using an app that just went away?

Global Entry IAH signage
Global Entry mobile access is changing. Image Credit: Keri Stooksbury

If you used the previous Global Entry app, download the Trusted Traveler mobile app, sign in with your existing credentials, and confirm that your profile and membership details are correct. CBP is specifically telling users not to delete the old app until the new one is installed and you’ve signed in successfully. If something looks off after you log in, the CBP Help Center is your first stop.

A word of warning: A rollout like this is ripe for scammers. Government app launches often attract lookalike apps designed to harvest travelers’ personal details. Only download through the official links on the Trusted Traveler Programs page, and double-check the app name, icon, and publisher before typing your password.

For travelers who never touched the old apps and just used the blue kiosks (or the newer camera-based arrival lanes that skip the kiosk entirely), nothing about your customs experience changes. The app switch only matters if you use mobile arrival processing on your phone.

Credit Cards That Cover the Cost of Global Entry

Rather than paying $120 out of pocket for your Global Entry application fee, paying with the right credit card means you can be reimbursed for the full fee. That means you paid nothing out of pocket, and the enrollment process is the same — no promo code or special effort required.

Some of our favorite cards for a Global Entry reimbursement include:

Hot Tip:

There are numerous credit cards that reimburse your Global Entry application fee, meaning you can breeze through security at no out-of-pocket cost.

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Final Thoughts

If you relied on the Global Entry app to shave a few minutes off your reentry, it’s time to grab the new Trusted Traveler mobile app before your next international trip. Sign in, poke around, and make sure your membership details carried over. That’s really all there is to this update.

Global Entry still costs $120 for a 5-year membership, and a stack of premium travel cards will reimburse the fee as a statement credit. The program itself, the perk, and the price tag all stay the same. Only the app associated with it is changing.

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About Ryan Smith

Ryan completed his goal of visiting every country in the world in December of 2023 and is now revisiting some favorites. Over the years, he’s written about award travel and credit cards for publications like AwardWallet, The Points Guy, USA Today Blueprint, CNBC Select, Tripadvisor, Point.me, Forbes Advisor, and more.

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