19 Frequently Asked Questions About Flying Allegiant Air

Key Takeaways

• Allegiant Air is an ultra-low-cost carrier that offers base fares with numerous (paid) add-ons, such as baggage, seat selection, and priority boarding.
• Allegiant’s business model means that passengers pay for only what they use, making it budget-friendly for those who travel light and don’t require additional services.
• Allegiant’s frequent flyer program, Allways Rewards, offers rewards on flights and purchases, and members can earn points toward future travel.

While it might not be the first name you think of among U.S. airlines, Allegiant Air offers low-cost flights to numerous destinations — from coast to coast and from north to south.

Flying with Allegiant isn’t like flying with a full-service carrier, which can surprise some passengers who aren’t familiar with the low-cost airline model. On the plus side, understanding what’s included (and what’s not) can help you find cheap flights with Allegiant and avoid costly surprises at the airport.

Common questions about traveling with Allegiant include baggage fees and size restrictions, costs associated with choosing a seat, and what’s available during the flight.

Let’s take a look at these frequently asked questions to help you prepare for your upcoming trip.

1. What Is Allegiant Air?

Allegiant Air is a U.S.-based, ultra-low-cost carrier known for offering affordable flights to leisure destinations across the United States. Unlike major airlines, Allegiant operates on a point-to-point route system, primarily serving regional airports. This model allows the carrier to keep costs low and pass the savings on to passengers.

2. What’s It Like Flying With Allegiant Air?

Flying with Allegiant is straightforward and budget-friendly. Passengers can expect:

• No-frills service: Basic amenities are included, but additional services like seat selection, baggage, and onboard refreshments are available for an extra fee.
• Comfortable seating: All flights feature assigned leather seats.
• Optional upgrades: Passengers can upgrade their experience with bundles that include perks like priority boarding and additional baggage allowance.
• Direct flights: Allegiant offers nonstop service from regional cities to major destinations, including stops in and around Las Vegas (LAS), Phoenix (PHX), and Florida.

3. How Do I Book a Flight With Allegiant?

You can book flights directly on the Allegiant website or through the airline’s mobile app. You’ll be prompted to enter passenger details and payment information. After booking, you can manage your reservation through the Manage Travel section on the website or via the Allegiant mobile app.

4. What Is the Allegiant Air Baggage Policy?

Allegiant’s baggage policy allows each passenger to bring 1 free personal item, such as a purse, backpack, or laptop bag, with maximum dimensions of 8 x 14 x 18 inches (20 x 35 x 45 centimeters). Additional carry-on and checked bags are subject to fees:

• Carry-on bag: Maximum size of 10 x 16 x 22 inches (25 x 40 x 55 centimeters)
• Checked bag: Maximum weight of 50 pounds (22.7 kilograms) and maximum size of 80 inches (203 centimeters) in total dimensions

Fees for bringing bags vary, based on how far in advance you pay:

You should add a checked bag to your reservation as early as possible to keep the fee low.

5. How Do I Check in for My Flight?

Allegiant offers multiple check-in options:

• Online check-in: This is available 24 hours before departure through the Allegiant website or mobile app.
• Airport check-in: This is available at the airport ticket counter. A $5 fee applies per boarding pass if an agent prints it for you. Airport check-in closes 45 minutes before flight time.

6. Can I Change or Cancel My Reservation?

Allegiant allows changes but does not offer a full refund for most standard tickets. Additionally, the airline doesn’t allow same-day flight changes without you paying the regular change fee plus fare difference.

There are restrictions you should know about with the fees to cancel an Allegiant ticket or make changes to your booking:

Hot Tip:

If you purchase Allegiant’s Trip Flex at the time of your booking, change fees and cancellation fees are waived for amendments made up to 1 hour before departure.

7. What Is the Allways Rewards Program?

The Allegiant Allways Rewards program offers benefits like priority boarding, earning and redeeming points, and discounts on future flights. Joining is easy and free. Allways Rewards Visa^® card holders receive additional perks, including complimentary priority check-in and boarding.

Members earn 1 point per $1 spent on eligible purchases through Allegiant.com, plus bonus points for travel packages. Points do not expire as long as you book at least once every 24 months. Points can be redeemed at a rate of 1 cent per point with no blackout dates or minimums.

The Allways Rewards card enhances your earning potential, offering 3x points on Allegiant purchases, 2x points on dining, and 1x points on all other purchases, plus perks like complimentary priority boarding and 1 free drink per flight. The card carries a $59 annual fee. Members also enjoy exclusive promotions, partner offers, flexible redemption on airfare, baggage, or seat upgrades, and discounts at Allegiant’s Sunseeker Resort in Florida.

8. How Do I Select or Change My Seat?

Allegiant Air allows passengers to select their seats for a fee, which can help ensure comfort and convenience during the flight. Standard seats generally cost between $10 and $19 per segment, while Legroom+ seats, which are in the first and exit rows, provide extra legroom and typically cost $30 to $35 per segment.

You can also pay $11.50 to $17.50 for Priority Access, which gives you early boarding and access to overhead bin space. Seat selection can be made either during booking or later through the Manage Travel section on Allegiant’s website. If you do not select a seat, a seat assignment will automatically be assigned at check-in.

9. Can I Bring a Stroller or Car Seat?

Yes, strollers and car seats can be gate-checked at no additional charge. They do not count toward your baggage allowance. Gate-checked items are left near the boarding door as you get on the plane, and these should be made available to you planeside when the flight ends.

10. How Do I Contact Allegiant’s Customer Service?

Customer service can be reached through the Contact Us page on the carrier’s website. Assistance is available via phone, email, and live chat.

11. How Do I File a Complaint or Provide Feedback?

On Allegiant’s website, you can use the customer request assistance form to share positive and negative feedback.

12. What Amenities Are Available Aboard Allegiant Flights?

Allegiant offers a variety of snacks and beverages for purchase during flights. Passengers can enjoy items such as soda, juice, alcoholic drinks, and light snacks like chips or candy, with typical prices ranging from $2 to $7 per item.

You can pay using major credit or debit cards, and if you hold an Allegiant credit card, you are entitled to 1 complimentary drink per flight. While the airline focuses on no-frills travel, these amenities make short flights more comfortable.

13. Is Wi-Fi Available on Allegiant Flights?

Currently, Allegiant does not provide Wi-Fi on its aircraft. The airline has expressed interest in adding inflight Wi-Fi in the future and is exploring the retrofitting of existing planes with connectivity. There’s no announced timeline yet, so passengers should not expect Wi-Fi to be available for planning purposes.

14. Are Pets Allowed on Allegiant Flights?

Small pets are allowed in the cabin for a fee of $50 per segment for each pet. The pet must be transported in an approved carrier that fits under the seat in front of you, and only 1 pet per passenger is allowed. It’s recommended to reserve a spot for your pet as early as possible, because there’s a limit to how many pets can travel on a single flight.

15. Can I Bring a Service Animal?

Yes, Allegiant allows passengers to travel with a trained service animal. Only 1 service animal is allowed per passenger, and it must remain under control at all times. Service animals are those trained to perform specific tasks, and emotional support animals aren’t considered service animals by Allegiant.

16. What Is the Policy for Traveling With Children?

Children 14 and younger must be accompanied by a passenger who is at least 15 on the same reservation, as Allegiant does not provide services for unaccompanied minors. For families traveling together, selecting seats in advance is best to ensure everyone sits together. That’s because the airline does not automatically guarantee family seating. Children under 24 months must have proof of age and typically sit on a parent’s lap during the flight.

17. Does Allegiant Accept Unaccompanied Minors?

No, the airline doesn’t accept unaccompanied minors — children traveling without an adult — on flights.

18. How Do I Upgrade My Seat?

Seat upgrades can be purchased during booking or later through the Manage Travel section. Legroom+ seats, offering extra space, usually cost $30 to $35 per segment. Priority Access, which provides benefits like early boarding and overhead bin access, costs $11.50 to $17.50.

Since upgrades are subject to availability, it’s best to book early to secure the desired seating.

19. Does Allegiant Offer Travel Insurance?

Yes, Allegiant offers travel insurance through Allianz Travel Insurance. Depending on the plan, it can cover trip cancellations, interruptions, or delays for covered reasons like illness or injury. The cost varies based on trip price and selected coverage, and purchasing insurance at booking can help protect your investment in case unforeseen circumstances arise.

Final Thoughts

By understanding the rules and amenities associated with your trip, you’ll know what to expect and can avoid unpleasant surprises at the airport — especially since some of these come with fees, such as showing up with a carry-on bag that doesn’t meet the size restrictions.

Allegiant offers bare-bones tickets that can be impressively cheap. Costs can escalate if you want to choose your seat in advance or bring more than a small personal item. Make sure you get the full picture when considering a flight to understand the total cost of your reservation in advance. Changing or canceling your flight after discovering the fees you might encounter … well, that also comes with a fee.