Edited by: Keri Stooksbury
& Kellie Jez
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Finding out that you need to cancel the flight you were looking forward to can really cause quite a headache, especially when you realize that you may need to pay extra fees to do so!
If you find yourself in a situation where you need to cancel your flight with Allegiant Airlines, it’s important to have a good understanding of their cancellation policy so that you can save yourself both time and money!
In response to the COVID-19 pandemic, you can change or cancel your ticket once without any change/cancellation fees. If you cancel, you will receive a voucher for future travel, but will not get a refund.
View the full policy here. If you booked via a third party, refer to your booking provider for its policies.
With cancellation policies due to COVID-19 being ever-changing, for the most up-to-date policies across all airlines, please refer to our COVID-19 Airline Cancellations article.
All tickets may be canceled for a full refund up to 24 hours after the time of purchase with no cancellation fees.
If you need to cancel your reservation with Allegiant, and it has been more than 24 hours since you booked your ticket, you will be charged a fee of $75 per passenger, per segment. Afterward, a credit will be issued minus the $75 cancellation fee. The remaining funds will be applied as non-refundable credit good for future travel with Allegiant.
No credit will be issued for no-shows or cancellations made within 7 days of flight departure.
All tickets may be canceled for a full refund up to 24 hours after the time of purchase with no cancellation fees. If you’ve passed the 24 hour window, Trip Flex lets you make a one-time change to the date, flight or destination of your reservation, within certain guidelines, with no change fees or cancellation fees!
Keep in mind that Trip Flex may only be purchased at the time of booking, so you cannot add it to an existing reservation. The cost to add Trip Flex to your reservation is anywhere between $8 to $20 per person, per segment, depending on your routing.
With Trip Flex, you can change your itinerary once or even postpone your trip without paying change/cancellation fees of $75 each way per passenger. You will be responsible for any change in the price of airfare but your change fees will be waived. Passengers with Trip Flex tickets can modify their itinerary once, up to 1 hour prior to departure for airline ticket purchases, and up to 72 hours prior to departure for air/hotel package purchases.
Hot Tip: While you can cancel or change your flight without any fees, it is important to note that your flight is still non-refundable. This means if you cancel your flight, the funds of your original ticket will be applied as non-refundable credit good for future travel with Allegiant.
Canceling an award ticket follows the same fee structure as cash tickets. If you’ve purchased Trip Flex with your award ticket then you will not be charged a fee to change or cancel your award ticket, otherwise, you must pay $75 per passenger, per segment.
However, if you booked your flight with points and decide that you need to cancel, unfortunately, you will not receive those points back. Instead of having those points redeposited in your account, you will receive a credit voucher issued for the reward itinerary value.
Step 1: Log into your account on Allegiant’s homepage and select “Manage Travel”.
Step 2: Once you’ve selected the trip you want to cancel, select “Cancel Booking.”
Step 3: The next screen will ask you to confirm that you want to cancel your booking. After you click confirm then your booking will officially be canceled, and you’ll receive a voucher for any remaining funds after any potential cancellation fees.
If you have a flight voucher from a previous flight that you would like to use, first start a new booking on the Allegiant website. Once you’ve found the flight you want to book and reach the payment screen, click the dropbox and enter your voucher number.
A few helpful things to keep in mind with your Allegiant voucher:
If you’re booking a flight with Allegiant and are worried that you may need to cancel your flight, or just want the peace of mind to know that you can, purchasing a Trip Flex ticket will definitely be your best option.
When it comes to trip planning it’s helpful to know before you go, so that if problems arise you can save yourself a significant amount of time, stress, and money.
If it has been less than 24 hours since the time you originally purchased the ticket, you can cancel at no cost to you.
If it has been more than 24 hours and you need to cancel your reservation with Allegiant, you will be charged a fee of $75 per passenger, per segment. Afterward, a credit will be issued minus the $75 cancellation fee.
If you’ve purchased the Trip Flex add-on you may cancel your flight without needing to pay the $75 cancellation fee.
Yes, all customers will have 24 hours from the time of their original booking to cancel their reservation without being charged a cancellation fee, regardless of fare selected.
Allegiant will not refund money for a canceled ticket directly to the card you used to pay. Instead, they will issue you a voucher good towards a future flight for the full amount of your ticket if you purchased the Trip Flex add-on, or the full amount minus the $75 cancellation fee if you did not.
Allegiant flight vouchers expire exactly 1 year from the date they were issued.
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