How To Cancel an Alaska Airlines Flight [Points or Cash Ticket]

Alaska Airlines
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The process of canceling a flight, especially one you’ve been looking forward to, can be confusing, frustrating, and expensive — but luckily it doesn’t have to be! Doing a bit of research on potential cancellation fees in advance can save you quite a bit of time and money if you do end up needing to cancel.

If you happened to book your flight, or are planning to book a flight, with Alaska Airlines, you’re in the right place! Here’s all the information you need to navigate its cancellation policy and determine what policies apply to your situation.

Cancellation Policies Due to COVID-19

In response to the COVID-19 pandemic, if you purchased a Saver fare between February 27, 2020, and April 30, 2021, you may cancel your trip without a fee and deposit the funds into your My Account wallet or receive a credit certificate for future travel.

If you purchase a nonrefundable first class, main, or award ticket between February 27, 2020, and April 30, 2021, you may:

  • Change your trip without a fee (a fare difference may apply)
  • Cancel your trip without a fee and deposit the funds into My Account wallet or receive a credit certificate for future travel.

As of May 1, 2021, change and cancellation fees have been permanently eliminated on main and first class fares. Saver fares may not be changed or canceled outside of the 24-hour cancellation policy.

View the full policy here. If you booked via a third party, refer to your booking provider for its policies.

With cancellation policies due to COVID-19 being ever-changing, for the most up-to-date policies across all airlines, please refer to our COVID-19 Airline Cancellations article.

Alaska’s Cancellation Policy: Flights Paid With Cash or Points

All customers have 24 hours from the time of their original booking to cancel their reservation without being charged a cancellation fee, regardless of the fare selected.

Ticket Type Cancellation Fee
SaverNot permitted (outside of the 24-hour window)
Main cabin$0
First class$0
Award ticket$0

Saver Ticket

If you purchase a Saver fare you can cancel within the 24-hour cancellation policy, but once it’s out of the 24-hour cancellation policy Alaska will no longer allow you to cancel a saver fare ticket.

Main Cabin Ticket

As of May 1, 2021, cancellation fees have been permanently eliminated on main cabin fares.

First Class Ticket

As of May 1, 2021, cancellation fees have been permanently eliminated on first class fares.

Award Ticket

As of May 1, 2021, cancellation fees have been permanently eliminated on award tickets.

Hot Tip: Looking for even more information about canceling award tickets? Explore our guide on canceling award tickets, including information on over 30 carriers, to learn more.

Alaska’s Flight Change Policy

As with cancellations, all customers will have 24 hours from the time of their original booking to change their reservation without being charged a fee, regardless of the fare selected.

Ticket Type Change Fee
SaverNot permitted
Main cabin$0
First class (non-refundable)$0
First class (refundable)$0
Award ticket$125*
Same-day changes$50* ($25 for flights within California)

* Fee waived for MVP Gold & MVP Gold 75K Members

Saver Ticket

If you purchase a Saver fare, you cannot change your ticket, even within the 24-hour window from when your ticket was purchased. If less than 24 hours have passed, your best option would be to cancel the ticket and book a new one.

Main Cabin Ticket

If you need to make a change to your main cabin ticket you can do so without needing to pay any extra change fee. If you are changing your flight to a more expensive option, then you’ll need to pay that price difference as well.

First Class Ticket

First class tickets can be changed without incurring any change fees. If you are changing your flight to a more expensive option, then you’ll need to pay that price difference as well.

Award Ticket

Alaska no longer charges a change for award tickets.

Same-Day Changes

Same-day changes are $50 for all ticket types (not including Saver tickets), with the exception of those whose travel is entirely within the state of California, in which case the fee is $25. If you hold MVP Gold or MVP Gold 75K status with Alaska Airlines, or your travel itinerary is wholly within the state of Alaska, the same-day change fee will be waived.

Keep in mind that same-day changes are subject to availability for seats in the same cabin. However, you will only be charged the fee if you get a seat. If there is no availability, you won’t be charged for being on same-day standby.

How To Cancel a Flight on Alaska

Step 1: Log into your account on Alaska’s homepage and select My Trips.

Alaska My Trips
Image Credit: Alaska Airlines

Step 2: Once you’ve selected the trip you want to cancel, select Cancel. You can also change your ticket from this screen as well.

Alaska Cancel Screen
Image Credit: Alaska Airlines

Step 3: The next screen will ask you to confirm that you want to cancel your booking. After you click Confirm, your booking will officially be canceled and you’ll receive a confirmation containing your ticket number with any remaining funds after any potential cancellation fees.

If you prefer to have a customer service agent walk you through the cancellation process, you can do so by calling 800-252-7522.

How To Use an Alaska eCredit

After you receive your confirmation email containing your ticket number and the remaining funds associated with that ticket, you can log into your Alaska account and add them to My Wallet. All you need to do is log into your account, select My Wallet, and enter the ticket number. Those funds will be available for use on a future Alaska Airlines flight.

Final Thoughts

If you’re worried that you may need to cancel your flight and want to make sure you can receive a full refund without paying any cancellation fees, a first class refundable ticket is going to be your best option. If you have MVP Gold or MVP Gold 75K status with Alaska, you can cancel or make changes to your flights without needing to worry about paying additional fees. Sometimes it does pay to be loyal to an airline!

Having to deal with canceling a flight can be difficult enough as it is, so consider adding a credit card that provides compensation! Be certain to review fare rules closely so that you know what your options are both at the time of booking and if you end up needing to cancel.


Frequently asked questions

What happens if I cancel my Alaska flight?

Alaska does not charge and cancellation fees for main cabin, first class, or award tickets. Saver class tickets are not permitted to be changed.

Can I cancel a Alaska flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their reservation without being charged a cancellation fee, regardless of the fare selected.

What happens if you cancel a non-refundable flight with Alaska?

As long as it was not a Saver class ticket, you can cancel your ticket free of charge, and the remaining fare will be given to you as an eCredit for future use on an Alaska flight.

When do Alaska eCredits expire?

Alaska Airlines eCredits expire exactly 1 year after their issue date.

Does Alaska charge same-day change fees?

For same-day changes, Alaska charges $50 for all ticket types (not including Saver tickets), with the exception of those whose travel is entirely within the state of California, in which case the fee is $25. If you hold MVP Gold or MVP Gold 75K status with Alaska Airlines, or your travel itinerary is wholly within the state of Alaska, the same-day change fee will be waived.

Does Alaska charge cancellation fees?

No, Alaksa no longer charges a fee to cancel an award ticket.

Can you change a Saver ticket within 24 hours of booking?

You can not change a Saver ticket with Alaska, even within the 24-hour window. Your only option would be to cancel the ticket and rebook. Since this is still within the 24-hour window, you will not be charged a cancellation fee and will receive a full refund for the cancel ticket.

Jarrod West

About Jarrod West

Jarrod first became fascinated with the world of points and miles as the perfect way to visit dream destinations without breaking the bank. On his first major award trip, he spent 3 months traveling through Europe, financed nearly entirely with points; while flying in premium cabins and staying in 5-star hotels along the way. Now, he is on a mission to help others realize their travel goals and upgrade their travel experiences. Jarrod has been writing about credit cards and travel loyalty programs for 4 years, and his work has been featured by Travel and Leisure, Matador Network, Yahoo Finance, and U.S. News.

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12 comments

  1. Re “Is there a fee to cancel an award ticket with Alaska?
    Yes, Alaska charges $125 to cancel and award ticket. This fee is waived for those who hold MVP Gold or MVP Gold 75k status.”

    I don’t think that’s correct per https://www.alaskaair.com/content/advisories/travel-advisories#flex

    If you purchase a nonrefundable First Class, main, or award ticket between February 27, 2020 and December 31, 2020, you may:

    Change your trip without a fee. A fare difference may apply to your new itinerary.
    Cancel your trip without a fee and deposit the funds into My Account wallet or receive a credit certificate for future travel.

    Reply

    • Hi Robert,

      Yes, those are temporary policies that were put in place due to COVID. This article covers Alaska’s standard cancellation and change fees – but you’ll notice that COVID related changes are outlined at the top of the post.

      Thanks for reading!

      Reply

  2. Hi, does the fee-free award cancellation policy apply to flights on partner airlines booked using Alaska points?

    Reply

  3. I cancelled my award reservation through Alaska. They redeposited the miles, but did not refund me the partner award service fee. Does anyone know if I can get those refunded since the cancellation is COVID related?

    Reply

    • Hi Lisa,

      If the cancellation was Covid related then you might be able to. I would call Alaska directly and explain your situation to see what they can do for you.

      Reply

  4. Alaska canceled my Vegas to SEA flight on July 13th and I booked a non-refundable 1st Class ticket. Am I able to get a refund back to my credit card if the airline was the one to get rid of my flight altogether?

    Reply

  5. If I cancel with Alaska on a main airfare will the miles go back to my account?

    Reply

  6. So if I cancel my Saver ticket, do I still get credit for the miles since I get no refund?

    Reply

Any thoughts or questions? Comment below!

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