Advertiser Disclosure

Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). However, the credit card information that we publish has been written and evaluated by experts who know these products inside out. We only recommend products we either use ourselves or endorse. This site does not include all credit card companies or all available credit card offers that are on the market. See our advertising policy here where we list advertisers that we work with, and how we make money. You can also review our credit card rating methodology.

How To Cancel an Alaska Airlines Flight [Points or Cash Ticket]

Jarrod West's image
Jarrod West

Jarrod West

Senior Content Contributor

Countries Visited: 21U.S. States Visited: 24

Boasting a portfolio of over 20 cards, Jarrod has been an expert in the points and miles space for over 6 years. He earns and redeems over 1 million points per year and his work has been featured in o...
Edited by: Keri Stooksbury

Keri Stooksbury

Editor-in-Chief

Countries Visited: 39U.S. States Visited: 28

With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

The process of canceling a flight, especially one you’ve been looking forward to, can be confusing, frustrating, and expensive — but luckily it doesn’t have to be! Doing a bit of research on potential cancellation fees in advance can save you quite a bit of time and money if you do end up needing to cancel.

If you happened to book your flight, or are planning to book a flight, with Alaska Airlines, you’re in the right place! Here’s all the information you need to navigate its cancellation policy and determine what policies apply to your situation.

Cancellation Policies Due to COVID-19

In response to the COVID-19 pandemic, if you purchased a Saver fare between February 27, 2020, and April 30, 2021, you may cancel your trip without a fee and deposit the funds into your My Account wallet or receive a credit certificate for future travel.

If you purchase a nonrefundable first class, main, or award ticket between February 27, 2020, and April 30, 2021, you may:

  • Change your trip without a fee (a fare difference may apply)
  • Cancel your trip without a fee and deposit the funds into My Account wallet or receive a credit certificate for future travel.

As of May 1, 2021, change and cancellation fees have been permanently eliminated on main and first class fares. Saver fares may not be changed or canceled outside of the 24-hour cancellation policy.

View the full policy here. If you booked via a third party, refer to your booking provider for its policies.

With cancellation policies due to COVID-19 being ever-changing, for the most up-to-date policies across all airlines, please refer to our COVID-19 Airline Cancellations article.

Alaska’s Cancellation Policy: Flights Paid With Cash or Points

All customers have 24 hours from the time of their original booking to cancel their reservation without being charged a cancellation fee, regardless of the fare selected.

Ticket Type Cancellation Fee
SaverNot permitted (outside of the 24-hour window)
Main cabin$0
First class$0
Award ticket$0

Saver Ticket

If you purchase a Saver fare you can cancel within the 24-hour cancellation policy, but once it’s out of the 24-hour cancellation policy Alaska will no longer allow you to cancel a saver fare ticket.

Main Cabin Ticket

As of May 1, 2021, cancellation fees have been permanently eliminated on main cabin fares.

First Class Ticket

As of May 1, 2021, cancellation fees have been permanently eliminated on first class fares.

Award Ticket

As of May 1, 2021, cancellation fees have been permanently eliminated on award tickets.

Hot Tip: Looking for even more information about canceling award tickets? Explore our guide on canceling award tickets, including information on over 30 carriers, to learn more.

Alaska’s Flight Change Policy

As with cancellations, all customers will have 24 hours from the time of their original booking to change their reservation without being charged a fee, regardless of the fare selected.

Ticket Type Change Fee
SaverNot permitted
Main cabin$0
First class (non-refundable)$0
First class (refundable)$0
Award ticket$0
Same-day changes$50* ($25 for flights within California)

Saver Ticket

If you purchase a Saver fare, you cannot change your ticket, even within the 24-hour window from when your ticket was purchased. If less than 24 hours have passed, your best option would be to cancel the ticket and book a new one.

Main Cabin Ticket

If you need to make a change to your main cabin ticket you can do so without needing to pay any extra change fee. If you are changing your flight to a more expensive option, then you’ll need to pay that price difference as well.

First Class Ticket

First class tickets can be changed without incurring any change fees. If you are changing your flight to a more expensive option, then you’ll need to pay that price difference as well.

Award Ticket

Alaska no longer charges a change for award tickets.

Same-Day Changes

Same-day changes are $50 for all ticket types (not including Saver tickets), with the exception of those whose travel is entirely within the state of California, in which case the fee is $25. If you hold MVP Gold, MVP Gold 75K, or MVP Gold 100K status with Alaska Airlines, or your travel itinerary is wholly within the state of Alaska, the same-day change fee will be waived.

Keep in mind that same-day changes are subject to availability for seats in the same cabin. However, you will only be charged the fee if you get a seat. If there is no availability, you won’t be charged for being on same-day standby.

How To Cancel a Flight on Alaska

Step 1: Log into your account on Alaska’s homepage and select My Trips.

Image Credit: Alaska Airlines

Step 2: Once you’ve selected the trip you want to cancel, select Cancel. You can also change your ticket from this screen as well.

Image Credit: Alaska Airlines

Step 3: The next screen will ask you to confirm that you want to cancel your booking. After you click Confirm, your booking will officially be canceled and you’ll receive a confirmation containing your ticket number with any remaining funds after any potential cancellation fees.

If you prefer to have a customer service agent walk you through the cancellation process, you can do so by calling 800-252-7522.

How To Use an Alaska eCredit

After you receive your confirmation email containing your ticket number and the remaining funds associated with that ticket, you can log into your Alaska account and add them to My Wallet. All you need to do is log into your account, select My Wallet, and enter the ticket number. Those funds will be available for use on a future Alaska Airlines flight.

Final Thoughts

If you’re worried that you may need to cancel your flight and want to make sure you can receive a full refund without paying any cancellation fees, a first class refundable ticket is going to be your best option. If you have MVP Gold, MVP Gold 75K, or MVP Gold 100K status with Alaska, you can cancel or make changes to your flights without needing to worry about paying additional fees. Sometimes it does pay to be loyal to an airline!

Having to deal with canceling a flight can be difficult enough as it is, so consider adding a credit card that provides compensation! Be certain to review fare rules closely so that you know what your options are both at the time of booking and if you end up needing to cancel.

Frequently Asked Questions

Alaska does not charge and cancellation fees for main cabin, first class, or award tickets. Saver class tickets are not permitted to be changed.

Yes, all customers will have 24 hours from the time of their original booking to cancel their reservation without being charged a cancellation fee, regardless of the fare selected.

As long as it was not a Saver class ticket, you can cancel your ticket free of charge, and the remaining fare will be given to you as an eCredit for future use on an Alaska flight.

Alaska Airlines eCredits expire exactly 1 year after their issue date.

For same-day changes, Alaska charges $50 for all ticket types (not including Saver tickets), with the exception of those whose travel is entirely within the state of California, in which case the fee is $25. If you hold MVP Gold or MVP Gold 75K status with Alaska Airlines, or your travel itinerary is wholly within the state of Alaska, the same-day change fee will be waived.

No, Alaksa no longer charges a fee to cancel an award ticket.

You can not change a Saver ticket with Alaska, even within the 24-hour window. Your only option would be to cancel the ticket and rebook. Since this is still within the 24-hour window, you will not be charged a cancellation fee and will receive a full refund for the cancel ticket.

About Jarrod West

Boasting a portfolio of over 20 cards, Jarrod has been an expert in the points and miles space for over 6 years. He earns and redeems over 1 million points per year and his work has been featured in outlets like The New York Times.

INSIDERS ONLY: UP PULSE

Travel is changing fast... Stay on top of all the points strategies, exclusive offers & pivotal news - and lock in huge savings along the way.

We respect your privacy. Please view our privacy policy here.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. No responsibility will be taken by the bank advertiser for these comments.

28 comments

Robert

October 14, 2020

Re “Is there a fee to cancel an award ticket with Alaska?
Yes, Alaska charges $125 to cancel and award ticket. This fee is waived for those who hold MVP Gold or MVP Gold 75k status.”

I don’t think that’s correct per https://www.alaskaair.com/content/advisories/travel-advisories#flex

If you purchase a nonrefundable First Class, main, or award ticket between February 27, 2020 and December 31, 2020, you may:

Change your trip without a fee. A fare difference may apply to your new itinerary.
Cancel your trip without a fee and deposit the funds into My Account wallet or receive a credit certificate for future travel.

Jarrod West

October 14, 2020

Hi Robert,

Yes, those are temporary policies that were put in place due to COVID. This article covers Alaska’s standard cancellation and change fees – but you’ll notice that COVID related changes are outlined at the top of the post.

Thanks for reading!

Robert

May 05, 2021

Hi, does the fee-free award cancellation policy apply to flights on partner airlines booked using Alaska points?

Jarrod West

May 18, 2021

Hi Robert,

If you booked through Alaska, then yes the fee-free cancellation policy should apply.

Lisa

May 28, 2021

I cancelled my award reservation through Alaska. They redeposited the miles, but did not refund me the partner award service fee. Does anyone know if I can get those refunded since the cancellation is COVID related?

Jarrod West

May 28, 2021

Hi Lisa,

If the cancellation was Covid related then you might be able to. I would call Alaska directly and explain your situation to see what they can do for you.

Heath

June 30, 2021

Alaska canceled my Vegas to SEA flight on July 13th and I booked a non-refundable 1st Class ticket. Am I able to get a refund back to my credit card if the airline was the one to get rid of my flight altogether?

Jarrod West

June 30, 2021

Hi Heath,

Yes, if the airline canceled your flight they are required to refund you.

Michelle

August 01, 2021

If I cancel with Alaska on a main airfare will the miles go back to my account?

Jarrod West

August 02, 2021

Hi Michelle,

Yes, the miles should be redeposited in your account.

Joann Noll

August 22, 2021

So if I cancel my Saver ticket, do I still get credit for the miles since I get no refund?

Jarrod West

August 23, 2021

Hi Joann,

Yes, you should receive the miles.

Ted

November 06, 2021

I believe there are no change fees for partner award tickets in Alaska Airlines.

Rick

November 07, 2021

Maybe I’m just not searching in the right place on their website but where is the policy stating that there are no award cancellation fees for partner awards? I just wanted to have a snapshot I could screenshot before booking. Thanks!

Enzo

November 30, 2021

If I have a wallet credit of 111 bucks that expires by December 31st 20201, and I book a new main flight close to that price or a bit over, can I then cancel it to get it put back into my wallet for a new expiration date? I mainly am trying to find a way to not lose my wallet credit but haven’t found a reason to fly in the near future and need to use it by the end of the month. Thanks!

Jarrod West

December 01, 2021

Hi Enzo,

Unfortunately, Alaska Wallet credits are nonrefundable and non-transferable. So if you were to book using it and cancel you would not receive a refund.

Anthony

July 28, 2022

It may depend on the type of credits. I deposited gift certificates, I bought at Costco, and they were refundable, but it took 3-4 days to be deposited into my account. The same for customer care credits.

Companion certificates are not refundable, but once used, you are able to change your reservation for another flight, but you need to contact the call center to do so. Canceling and trying to rebook will cause the credits to disappear. I made a change, using the text chatting feature on the Alaska app. It was better than waiting 2-5 hours on the phone or waiting for a phone call back from the wrong department.

I don’t know if the expiration date is a factor or not, but the reservation call center may not see the expiration date of the wallet credits when rebooking.

Samuel

January 15, 2022

Thank you for the article. What are the cancellation fees for award bookings made with a partner airline (i.e. Qatar Airways) on Alaska Airlines if you don’t have any status with them?

Jarrod West

January 18, 2022

Hi Samuel,

Alaska has eliminated cancellation fees for award bookings, and that applies to bookings made on Alaska metal and with their partners.

Raul

April 02, 2022

I just messaged Alaska airlines on IG and they confirmed that my JAL first flight booked with AS miles will incur cancellation fees.

Jeff

April 14, 2022

I just had my travel plans changed, and I think it is lame that Alaska Saver fares don’t provide a credit. I have never run into this with another airline, that they just keep your fare. How is it costing them anything? I will avoid this airline in the future.

Katie Seemann

April 18, 2022

Hi Jeff,

That’s definitely frustrating. Have you tried contacting the airline about your situation? I’ve had luck in the past with getting a one-time exception from American so it may be worth a try.

Frank

August 29, 2022

If I buy an Alaska ticket through a bank travel portal and later cancel it can I save the amount I paid into my Alaska wallet? When I bought the ticket it was not related to my Alaska Air account.
Also, how long can I keep the funds in my wallet? and I read that these funds can be converted into Alaska Miles at 1c per point – is that true?

So, in short: can I use a portal to buy a $200 ticket on Alaska, and later (after 24 hours) cancel it and have the $200 added to my wallet and then convert that to 20,000 Alaska Miles?

Jarrod West

August 29, 2022

Hi Frank,

Unfortunately not. Tickets purchased through a travel portal are treated as 3rd party bookings, and therefore can not be refunded to your Alaska account.

Frank

August 31, 2022

Thanks … 🙁

Eric

October 07, 2022

What’s the redeposit fee of $125 for canceling a reward ticket? Even the cancellation is free for a reward ticket on Alaska with no status. To put my miles back into my account, do I need to pay $125? Thank you for any insight.

Jarrod West

October 10, 2022

Hi Eric,

That was a typo. Alaska no longer charges a redeposit fee to change or cancel an award ticket.

Douglas Halm

February 26, 2023

I just cancelled an AA awards reservation in which Alaska Airlines was the carrier. My awards points got put back into my AA account immediately. Yeah! But I paid $69 directly to Alaska for premium seats. Will that be refunded to me? The trip is 5 months from now. Thx!

Any thoughts or questions? Comment below!

Email needed if you'd like comment updates. It will NOT be published.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

DMCA.com Protection Status