Airline Change & Cancellation Fees for Flights [2023 Update]

Changing or canceling flights is probably not your idea of a good time. Who wants to cancel a flight, especially if it’s taking you on vacation?! But when plans change, it’s key to know your options for updating flight plans.

To make flight changes a little easier for you, we’ve outlined vital information about changing or canceling flights with some of the most popular airlines for cash tickets. We’ve also written about award flight cancellation and change fees, too.

Table of contents

Airline Change and Cancellation Fees (Cash Tickets)
Change and Cancellation Policies and Fees by Airline
Change and Cancellation Policy by Online Travel Agency (OTA)
- Orbitz
- Priceline
Final Thoughts

Table of Contents

Airline Change and Cancellation Fees (Cash Tickets)
Change and Cancellation Policies and Fees by Airline
Change and Cancellation Policy by Online Travel Agency (OTA)
- Orbitz
- Priceline
Final Thoughts

Airline Change and Cancellation Fees (Cash Tickets)

The vast majority of airlines require you to pay to change or cancel flights, even when you have paid for your ticket. And each airline has its own rules, so it’s easy to get confused about what you’ll pay.

What Are Change and Cancellation Fees?

Most airline tickets are non-refundable, especially if you’re taking a vacation.

Refundable tickets are much more common for business travelers whose schedules change more often; they also pay a premium for these tickets.

If you have to change a flight because of an unforeseen event, you’re in luck — many airlines have adjusted their change policies as a result of the COVID-19 pandemic. A cancellation charge likely applies if you need to cancel a trip. These fees vary by airline, so we’ll discuss the specifics below.

Quick Tips To Avoid Cancellation or Change Fees

The Department of Transportation requires airlines to allow customers to cancel or change a ticket at no cost within 24 hours of purchase if the ticket is purchased at least 7 days prior to departure.
Under some special circumstances, you can get change and cancellation fees waived. If you experience the death of an immediate family member or your travel companion or have jury duty, you might qualify for a fee waiver.
Use schedule changes to your advantage. Make sure you know the schedule change policy of the airline you are flying. If your departure or arrival time is changed, you might be eligible for a free change or cancellation. With the chance of a schedule change, you should consider waiting to cancel until the deadline to do so. Just remember to cancel before the deadline!
Know which airlines will allow you to fly standby on the day of your flight so you don’t end up paying to change flights.
Sometimes it’s better to dump your reservation and book a new flight rather than paying the fee to change the original ticket.

Bottom Line: When trying to change or cancel a flight, there are lots of pitfalls. Make sure you know your options before booking!

Which Credit Cards Have Trip Cancellation Insurance?

Cards such as the Chase Sapphire Preferred® Card have trip cancellation insurance that can help recoup the cost of airfare if you or a family member become ill.

If you’re interested in a card with trip cancellation insurance, you may also consider the Chase Sapphire Reserve® and Ink Business Preferred® Credit Card.

Change and Cancellation Policies and Fees by Airline

The following are change and cancellation fees and policies by airline. Note that these can be subject to change, and agents have the ability to waive some fees in certain situations (so always be nice to your customer service agent!).

This list does not cover baggage fees, which are covered in a separate series. You may also be responsible for the difference in fare in many cases.

Hot Tip: Following the ever-changing change and cancellation policies due to COVID-19? Check out Airline Cancellation Policies Due to Coronavirus (COVID-19) – Everything You Need to Know.

Aeromexico

Change Fee:

	National	U.S. and Canada	Central America and the Caribbean	Europe	South America	Asia
Basic	Non-refundable	Non-refundable	Non-refundable	Non-refundable	Non-refundable	Non-refundable
Classic	$33	First change free	First change free	First change free	First change free	First change free
Flexible	Free	–	Unlimited changes free	–	–	–
Comfort	–	First change free	–	First change free	First change free	First change free
AM+	$33	First change free	First change free	First change free	First change free	First change free
Premier	Free	Unlimited changes free	Unlimited changes cost-free for fare classes J and C First change cost-free for fare classes I and D	Unlimited changes free	Unlimited changes free	Unlimited changes free

Cancellation Fee:

	National	U.S. and Canada	Central America and the Caribbean	Europe	South America	Asia
Basic	Non-refundable	Non-refundable	Non-refundable	Non-refundable	Non-refundable	Non-refundable
Classic	Non-refundable	Fare dependent	Non-refundable	Non-refundable	Non-refundable	Non-refundable
Flexible	Free	–	Refundable	–	–	–
Comfort	–	Non-refundable	–	Non-refundable	Non-refundable	Non-refundable
AM+	Non-refundable	Non-refundable	Non-refundable	Non-refundable	Non-refundable	Non-refundable
Premier	Free	Fare dependent	Refundable	Refundable	Refundable	Refundable

Exclusions/Waivers: Tickets booked on or after January 11, 2021:
- Voluntary Changes/Cancellations: Classic Fare, AM Plus, Flexible Fare, Comfort, and Clase Premier passengers may change the route/date free of charge or may cancel their ticket for a cash refund or a voucher worth 100% of the value of the ticket. This does not apply to Basic fare tickets or to flights within Mexico.
- Involuntary Changes/Cancellations (Canceled Flights or Government Restrictions): All fares may change the route/date free of charge and without a fare difference in some circumstances. Passengers may also cancel their ticket for a cash refund or a voucher worth 100% of the value of the ticket.
- Fare difference is applicable for flights February 4 to 7, 2022, March 18 to 21, 2022, April 8 to 25, 2022, and June 24, 2022, to August 15, 2022.

Air Canada

Tickets issued on or before April 13, 2021:

Change Fee: All fares are eligible for 1 free change or a travel voucher (with no expiry) up to 2 hours before departure. Credit can be issued in Aeroplan points with a 65% bonus.

Tickets issued April 14, 2021, onwards:

Anytime Change:
- Basic fare: 1 free change
- Standard fare: 1 free change
- Flex fare: 1 free change
- Comfort fare: Fare difference only
- Latitude: Fare difference only
- Premium Economy: Flexible (fare difference only), lowest (1 f free change)
- Business Class: Flexible (fare difference only), lowest (1 f free change)
Same-day Change (At the Airport):
- Standard fare: CA$150 (~$118) (CA$100 (~$79) for routes between Toronto Pearson and JFK, LaGuardia, and Newark airports)
- Flex fare: CA$75 (~$59)
- Comfort fare: Included
- Latitude: Included
- Premium Economy: Flexible (included), lowest (CA$75 (~$59))
Cancellation Fee:
- Basic fare: No refund
- Standard fare: Future travel credit
- Flex fare: Future travel credit
- Comfort fare: Refundable
- Latitude: Refundable
- Premium Economy: Flexible (refundable), lowest (future travel credit)
- Business Class: Flexible (refundable), lowest (future travel credit)

Air New Zealand

Change Fee:
- Value fares: $100 change fee per adult and child applies. Infant fares can be changed free of charge.
- Economy and Premium Economy fares: $34 booking change fee for each one-way journey per person (infants excluded) plus fees based on the individual fare type and journey
- Business Premier fare: $67 booking change fee for each one-way journey per person (infants excluded) plus fees based on the individual fare type and journey
Cancellation Fee:
- Value fares: Non-refundable
- Economy fare: $103 cancellation fee per adult and child; infant fares are fully refundable. Fare is non-refundable once travel has commenced, but credit can be used against a future Air New Zealand fare of equal or greater value.
- Premium Economy fare: $300 cancellation fee per adult and child; infant fares are fully refundable. Fare is non-refundable once travel has commenced, but credit can be used against a future Air New Zealand fare of equal or greater value.
Exclusions/Waivers:
- You can cancel within 24 hours after your purchase and receive a full refund with no fees, provided the reservation is made 1 week or more prior to the scheduled departure.
- Passengers may request a travel credit for international flights departing before June 30, 2022, for travel within 12 months of the booking date. Credit issued before January 31, 2022, is valid for use until January 31, 2023. Credit issued from February 1, 2022, is valid for 12 months.

Alaska Airlines

Change/Cancellation Fee:
- All fares excluding Saver tickets: Free
- Saver tickets: Changes not permitted
Same-day Change Fee: $50 ($25 for travel within California and on shuttle flights between Anchorage and Fairbanks, Spokane and Seattle, and Portland and Seattle)
- MVP Gold or 75K members receive complimentary same-day changes
Exclusions/Waivers:
- Saver fares purchased on or before April 30, 2021, can be canceled and exchanged for future travel credit.
- The same-day change fee is waived for passengers booked in first class (J) or coach (Y), MVP Gold Mileage Plan members and American AAdvantage ConciergeKey, Executive Platinum, and Platinum Pro members (and companions on the same reservation).
- Guests traveling on a vacation package booking are not eligible for same-day confirmed changes. If this change is necessary, the passenger must call 844-762-0087.

Allegiant Airlines

Change Fee: $75 per person, per segment, plus any applicable airfare increase. Changes must be made at least 7 days before departure.
Cancellation Fee: $75 (must be made at least 7 days before departure)
Exclusions/Waivers:
- Allegiant has temporarily changed its change/cancellation fee to $25 per flight segment.
- For canceled flights, passengers may change the date of their flight or request a travel credit valid for 2 years after the date of the initial booking.

Hot Tip:If you purchase Allegiant’s TripFlex at the time of your booking, change fees and cancellation fees are waived for amendments made up to 1 hour before departure.

American Airlines

Change Fee:
- Domestic Change Fee: Free
- International Change Fee:
  - Free for short-haul international flights and select long-haul international flights departing from North or South America. This excludes basic economy fares. Fees are up to $750 for ineligible flights.
  - Free for international flights originating outside of North or South America purchased on or after April 1, 2021. This includes Basic Economy fares for international locations excluding Asia.
Same-day Change Fee: $75 to $150 (economy); free (business/first class)
- Same-day standby is complimentary for Gold, Platinum, Platinum Pro, and Executive Platinum members
- Same-day flight change is complimentary for Platinum Pro and Executive Platinum members
Cancellation Fee: If you cancel a non-refundable ticket, you can apply the unused value of the ticket toward a future trip (no later than 1 year from the date your original ticket was issued).

All Nippon Airways (ANA)

Change/Cancellation Fee: Fees vary based on the fare and may be up to $500. Check your ticket’s terms and conditions.
Exclusions/Waivers: Unlimited changes can be made for:
- Flights to Japan booked between June 22, 2020, and March 31, 2022.
- Flights to North America, Caribbean, or Central/South America booked between April 15, 2021, and March 31, 2022.

Asiana Airlines

Change Fee: Check your terms and conditions at the time of booking.
Cancellation Fee: Check your terms and conditions at the time of booking.
Exclusions/Waivers:
- There are no standard change and cancellation fees. Fees will depend on the fare type and the journey taken. Refunds for Preferred Seating, Economy Smartium, and Royal Business tickets can be refunded up to 48 hours before the scheduled flight departure.
- 1 free change is permitted for flights booked on or after April 1, 2021.

Avianca Airlines (TACA)

Change/Cancellation Fees: Route and fare dependent
Exclusions/Waivers:
- Change fees will be waived 1 time for bookings made between September 1, 2021, and October 19, 2021. Tickets purchased before this period can make up to 3 changes.
- Flights canceled due to COVID-19 may request a travel credit.

British Airways

Change/Cancellation Fee: Free (online); $25 (phone); $35 (at an airport ticket office)
Same-day Change Fee: Free for domestic short-haul; international ticket fees depend on the situation and fare class
Cancellation Fee: Some fares are non-refundable. Check your fare details. Admin fees apply: $10 (online); $25 (phone); $35 (at an airport ticket office).
Exclusions/Waivers:
- Notice of 1 hour is required to make a same-day change.
- Free same-day changes are not available if your itinerary has a connection or is a long-haul flight.

Hot Tip: If you need to cancel or change a British Airways flight, do it online. Admin fees for changes online are free and cancellations are $10. Bear in mind that there may also be other charges depending on your fare type.

Cathay Pacific

Change Fee:
- Date/Time: $50 (Standard Economy); $150 (Promotional, Economy Save, Premium Economy Standard, and Business Save)
- Rerouting: $150
Cancellation Fee:
- $150 (Unused and some partially used)
- $200 (Expired)
Exclusions/Waivers:
- Tickets purchased from March 9, 2020, to March 31, 2022, can make unlimited free changes until March 31, 2022, for travel until March 31, 2023.

China Southern Airlines

Change Fee:

Voluntary Changes	Fare Type	At Least 168 Hours Before the Flight Departure	At Least 48 Hours Before the Flight Departure	At Least 4 Hours Before the Flight Departure	Within 4 Hours Before the Flight Departure
First Class	F	Free	5%	5%	10%
Business Class	J
	C	5%	10%	10%	15%
	D	5%	10%	15%	20%
	I
Premium Economy	W	Free	5%	5%	10%
	S1	5%	10%	20%	30%
	S2	5%	20%	30%	40%
	S3	10%	30%	50%	70%
Economy	Y	Free	5%	5%	10%
	B	5%	10%	20%	30%
	M
	H
	U	5%	20%	30%	40%
	A
	L
	E	10%	30%	50%	70%
	V
	Z
	T
	N
	R

Cancellation Fee:

Voluntary Refund	Fare Type	At Least 168 Hours Before the Flight Departure	At Least 48 Hours Before the Flight Departure	At Least 4 Hours Before the Flight Departure	Within 4 Hours Before the Flight Departure
First Class	F	5%	5%	5%	10%
Business Class	J
	C	5%	10%	20%	25%
	D	5%	15%	25%	30%
	I
Premium Economy	W	5%	5%	10%	20%
	S1	10%	15%	30%	40%
	S2	10%	25%	40%	50%
	S3	20%	40%	70%	90%
Economy	Y	5%	5%	10%	20%
	B	10%	15%	30%	40%
	M
	H
	U	10%	25%	40%	50%
	A
	L
	E	20%	40%	70%	90%
	V
	Z
	T
	N
	R

Delta Air Lines

Domestic Change Fee: Free (excluding Basic Economy tickets which are not changeable)
International Change Fee: Up to $500 for other routes or Basic Economy tickets
Same-day Change Fee: $75
- Gold, Platinum, and Diamond Medallion members are not charged for same-day changes
Cancellation Fee: If you cancel an itinerary and receive e-credit, it must be rebooked on or before December 31, 2022
Exclusions/Waivers: Free changes for Basic Economy fares originating in Europe, Africa, the Middle East, and India for bookings and travel before January 31, 2022

easyJet

Change Fee:
- More than 14 days before the flight: Free (online), $8 (customer service team)
- Less than 14 days before the flight: $65 (online), $75 (customer service team)
Cancellation Fee:
- Within 24 hours of booking: $65 (online), $75 (customer service team)
- After 24 hours of booking: Non-refundable
Exclusions/Waivers:
- Flight changes are free until March 31, 2022

EL AL

Change Fee:
- Lite: $200
- Classic: $160
- Flex: No fee
- Passengers will also be charged a $50 admin fee per passenger for making a change via the Customer Service Center
Cancellation Fee:
- Lite: Non-refundable
- Classic: $260
- Flex: No fee
- Other booking classes: $50
Exclusions/Waivers: Tickets booked until February 28, 2022, can be changed or frozen for free until December 31, 2023. Alternatively, the ticket can be canceled to receive a credit voucher.

Emirates

Change/Cancellation Fee: Fare type and route dependent. Crowdsourced web feedback quotes prices anywhere from $50 to $1,000+.
Exclusions/Waivers:
- Tickets booked on or after October 12, 2021, with a travel date on or before August 31, 2022, can extend the validity for 24 months from the original date of booking. Tickets can be changed to another flight (same destination and booking class) with no extra fees.
- Tickets booked between April 1, 2021, and October 11, 2021, with a travel date on or before August 31, 2022, can extend the validity for 24 months from the original date of booking. Tickets can be changed to another flight within the same region and in any booking class with no extra fees.

Etihad Airways

Change/Cancellation Fee: Fare type and route dependent. Crowdsourced web feedback quotes prices anywhere from $75 to $200+.
Exclusions/Waivers:
- If changing a flight using a customer service agent, a fee of $20 to $30 (differs per country and where the fee was booked) may be added on top of the change fees.
- Passengers may rebook a flight, without penalty, before May 31, 2022. Alternatively, passengers may cancel and request travel credit for use within 2 years.
- Passengers with canceled flights can request a refund if:
  - Purchased directly through Etihad
  - Purchased through a travel agency in Australia, Canada, or the U.S.
  - The ticket originates in the EU (including Switzerland and the U.K.)

EVA Air

Change/Cancellation Fee: Fare type and route dependent. Check your ticket for rules.
Exclusions/Waivers:
- Free changes and refunds are only permitted when a flight is canceled or rescheduled.

Frontier Airlines

Change/Cancellation Fee:
- $0 at 60+ days before departure
- $49 at 59 to 7 days before departure
- $79 within 6 days before departure
Same-day Change Fee: $79
Exclusions/Waivers: Change and cancellation fees are waived for passengers that purchase the WORKS bundle. This includes Elite 100K members that receive the WORKS bundle as an elite benefit.

Garuda Indonesia

Change and cancellation are not disclosed by the airline. Check your ticket information or contact the airline for details on the policy.

Hainan Airlines

Approximate fees are below for a flight between China and the U.S. Check your ticket as fees are route dependent.

Change Fee:
- Economy: $200
- Business: $250
Cancellation Fee:
- Economy: $450
- Business: $400

Hawaiian Airlines

Change Fee: Free (for fares excluding Main Cabin Basic)
Restricted Refundable Fare Change Fee (No Refunds Are Permitted):
- Neighbor Island: $25
- North America: $100
- International: $100
Exclusions/Waivers: Main Cabin Basic tickets purchased between August 17, 2021, and October 31, 2021, for travel on or after August 17, 2021, may change to a new date without incurring a change fee.

Iberia Airlines

Change Fee:
- Economy Basic: €180 to €200 (~$217 to $241)
- Economy Optimal: First change free up to 15 days before departure. Subsequent changes €180 to €200 (~$217 to $241)
- Economy Flexible: Free
- Premium Economy Promotional: €150 to €200 (~$181 to $241)
- Premium Economy Flexible: Free
- Business Promotional: First change free up to 15 days before departure; subsequent changes €300 (~$361)
- Business Flexible: Free
Cancellation Fee:
- Basic Fare: Non-refundable
- Optimal Fare: Non-refundable
- Flexible: Free
- Premium Economy Promotional: Non-refundable
- Premium Economy Flexible: Free
- Business Promotional: Non-refundable
- Business Flexible: Free
Exclusions/Waivers:
- Passengers with flights affected by COVID-19 can change the date of the flight free of charge or request a credit to be used within 14 months. Changes can be made 15 days or less before the flight departure and apply under the following circumstances:
  - Entry restrictions at your destination
  - Lockdown or quarantine measures at your destination
  - Lockdown or quarantine measures at your place of origin
  - You test positive for COVID-19

Japan Airlines

Change Fee:

Economy Special Saver: Changeable with a fee (check your ticket)
Special Fare (Economy, Premium, Business): Changeable without a fee
Flex Fare (Economy, Premium, Business): Changeable without a fee

Cancellation Fee:

Economy Special Saver: Refundable with a fee (check your ticket)
Special Fare (Economy, Premium, Business): Refundable with a fee (check your ticket)
Flex Fare (Economy, Premium, Business): Refundable without a fee

A $50 admin fee also applies to changes and cancellations (admin fees depend on the country of booking).

Exclusions/Waivers:

Due to COVID-19, passengers may change their flight without penalty under the following conditions:
- Flights From Europe, the Middle East, or Africa: Booked from June 11, 2020, to August 31, 2022
- Flights From Other Origins: Booked from June 11, 2020, to January 31, 2022

JetBlue Airways

Change/Cancellation Fee:
- Blue, Blue Plus, Blue Extra, and Mint: Free (fare difference applies)
- Blue Basic
  - Routes in the U.S., Mexico, Caribbean, and Central America: $100
  - All other routes: $200
Same-day Change Fee: $75
- Same-day change fee is waived for Mosaic members and Blue Extra fares
Exclusions/Waivers:
- Change and cancellation fees are waived for all fares ticketed from August 25, 2021, to October 31, 2021, and prior to June 7, 2021.
- Admin Fee: $25 for changing or canceling with a JetBlue customer support agent. No admin fee applies online.

Hot Tip: If you are a TrueBlue Mosaic member and traveling with others, you can change or cancel flights for everyone on the booking for free.

Korean Air

Change Fee:
- $50 to $100 (Economy fares)
- $50 to $150 (First/Prestige fares)
Cancellation Fee:
- International Flights:
  - $30 service charge is applicable on top of refund penalty
  - Refund Penalty 91+ days: Free
  - Refund Penalty 61 to 90 days: ₩30,000 (~$27)
  - Refund Penalty 15 to 60 days: ₩50,000 to ₩300,000 (~$45 to $267)
  - Refund Penalty 4 to 14 days: ₩60,000 to ₩360,000 (~$53 to $320)
  - Refund Penalty within 3 days: ₩80,000 to ₩450,000 (~$71 t0 $401)
  - No-Show/Partial Refund: ₩50,000 to ₩300,000 (~$45 to $267)
- Domestic Flights:
  - Prestige Class/Economy Flex: ₩3,000 (~$3)
  - Economy Standard: ₩5,000 t0 ₩7,000 (~$4 to $6)
Exclusions/Waivers:
- Fees depend on the specific fare type, so be sure to check your fare’s terms and conditions.
- Refunds processed 91+ days from departure and originating in Korea are exempt from refund fees.
- Passengers with tickets for an international flight departing before June 30, 2022, can be changed once for free

Norwegian Air

Change Fee:
- LowFare and LowFare+: €65 (~$73)
- Flex: Free
- Changes made by phone or at the airport cost $30 per person, each way. Changes can be made up to 30 minutes before departure.
Cancellation Fee:
- LowFare and LowFare+: Not permitted
- Flex: Free
Exclusions/Waivers:
- Norwegian is currently offering 1 free change for LowFare and LowFare+ tickets booked on or before February 28, 2022, where travel must be completed by October 29, 2022. The change must be made at least 7 days before departure.
- If the above conditions are not met, Norwegian is currently offering a reduced change fee of €30 (~$34) for changes made before February 28, 2022.

Qantas

Date/Destination Change Fee:
- Flights between the U.S. and Africa: $100 to $400
- Flights between the U.S. and Australia, New Zealand, Asia, New Caledonia, Papua New Guinea, or Vanuatu: $125 to $400
- Flights between the U.S. and Fiji: $100 to $200
- Flights between the U.S. and French Polynesia: $125 to $300
- A service fee of $40 will be charged for passengers changing international flight bookings
Cancellations:
- Flights between the U.S. and Africa: Sale fares are non-refundable. Other fares are $100 to $300.
- Flights between the U.S. and Australia, New Zealand, Asia, New Caledonia, Papua New Guinea, or Vanuatu: $250 to $600
- Flights between the U.S. and Fiji: $200 to $800
- Flights between the U.S. and French Polynesia: $250 to $600
Exclusions/Waivers: Unlimited changes are offered under the following conditions:
- International flights booked between February 25, 2021, and June 30, 2022, for travel between November 1, 2021, and December 31, 2022
- Trans-Tasman flights booked between October 15, 2020, and June 30, 2022, for travel between October 16, 2021, and December 31, 2022
- Domestic flights booked between May 21, 2020, and April 30, 2022, for travel between June 12, 2020, and April 30, 2022

Qatar Airways

Cancellation Fees: $90 to $217 (fees depend on the fare type and the cabin class and are displayed online during the booking process)
Change Fees: $66 to $168
Exclusions/Waivers:
- Unlimited changes and fee-free refunds are available for tickets booked before June 30, 2021, for travel up to May 31, 2022. Tickets can also be exchanged for a travel voucher with an additional 10% of the value when booked via qatarairways.com.
- Tickets canceled or amended through the call center, at an airport ticket desk, or at a Qatar Airways ticket office are subject to a non-refundable service fee of $25.

Ryanair

Flight Change Fee: €45 to €60 (~$51 to $67)
Name Change Fee:
- Online: €115 (~$160)
- Phone: €160 (~$223)
Cancellation Fee: Non-refundable
Exclusions/Waivers:
- Tickets booked from December 26, 2021, to January 31, 2022, can be changed without fees until September 30, 2022. Changes must be requested at least 7 days before departure.
- Fees are waived if made within 24 hours of the booking.

Singapore Airlines

Change Fee:
- A $50 service charge may apply on top of a change fee per your purchased fare; check your fares terms and conditions.
Cancellation Fee:
- Cancellations may only be made on refundable fares; if you cancel a non-refundable fare, only taxes will be refunded.
- In some cases, a cancellation fee may apply.
Exclusions/Waivers:
- Unlimited changes are permitted for travel before June 30, 2022. For travel after this date, 1 free change is permitted. The date change must be within 1 year of the ticket’s date of issue.

Southwest Airlines

Southwest check in kiosk — Image Credit: Southwest

Change/Cancellation Fee: Free
Same-day Change Fee: Only permitted on Anytime or Business Select tickets.
Exclusions/Waivers: Non-refundable fares can be canceled and exchanged for future credit without incurring any fees.

Bottom Line: Southwest Airlines makes changing and canceling flights easier than just about any other airline. When you cancel a flight, you will receive a credit to your account. Keep in mind, this credit can only be used by the holder of the original ticket.

Spirit Airlines

Change/Cancellation Fees:
- Standard or Award Ticket
  - 0 to 2 Days From Departure — $99
  - 3 to 6 Days From Departure — $79
  - 7 to 59 Days From Departure — $49
  - 60+ Days From Departure — Free
- Flight Flex
  - Up to 24 Hours Before Departure — Free
Exclusions/Waivers:
- Changes can be made up to an hour before the flight departure

Hot Tip: If you purchase Spirit’s Flight Flex at the time of your booking, you’ll be allowed 1 flight modification at no extra cost if done more than 24 hours prior to your flight.

Thai Airways

Change/Cancellation Fees: Fare type dependent. Check your fare details when booking. Any changes also incur a $23 service fee.
Exclusions/Waivers:
- After travel commences, no refund will be issued. Changes must be made before ticket expiration to the same booking class and within the same seasonality of travel. Any fare changes will also be chargeable. Refunds must be requested no later than 90 days of ticket expiry.

Turkish Airlines

Change Fees:
- Economy Promotion/Restricted Fare: Route-dependent
- Economy Flexible Fare: Free
- Business Promotions Fare: Route-dependent
- Business Restricted Fare: Route-dependent
- Business Flexible Fare: Free
Cancellation Fees:
- Economy Promotion Fare: Non-refundable
- Economy Restricted Fare: Permitted before the flight, subject to defined deductions. After the flight, the refunded amount is the cost of the flight taken deducted from the total cost.
- Economy Flexible Fare: Permitted before the flight, subject to defined deductions. After the flight, the refunded amount is the cost of the flight taken deducted from the total cost.
- Business Promotions: Non-refundable
- Business Restricted/Flexible Fare: Permitted before the flight, subject to defined deductions. After the flight, the refunded amount is the cost of the flight taken deducted from the total cost.
Exclusions/Waivers:
- Tickets booked on or before March 31, 2022, can change unlimited times for free for travel until May 31, 2022.

United Airlines

Change Fee:
- Economy, Economy Plus, and premium cabins: Free changes for flights within the U.S., or between the U.S. and Mexico or the Caribbean, and for international flights originating in the U.S.
- Basic Economy: Route dependent
Same-day Change Fee: Route dependent
- Waived for Gold, Platinum, and 1K members
Cancellation Fee: If you cancel a non-refundable ticket, you may return to the reservation up to a year after the date of the issue. Change fees may apply.
Exclusions/Waivers:
- If your departure or arrival time is altered by more than 30 minutes because of a schedule change, you may change your flight at no extra cost or request a refund.
- Change fees are waived for all international flights (excluding basic economy) booked through January 31, 2022.

Virgin Atlantic

Change Fee: Minimum of $210
Cancellation Fee: Fare dependent and a $42 admin fee will be payable.
Exclusions/Waivers:
- Flights booked on or after December 23, 2021, for travel any time up to December 31, 2022, are permitted to make unlimited date changes. Travel must be completed by December 31, 2023.

WestJet

Change/Cancellation Fee:

More Than 60 Days Before the Flight:
- Flights Within Canada:
  - Econo, Premium: CA$50 to CA$59 (~$40 to $47)
  - Econo Flex: Free
  - Business: CA$100 to CA$118 (~$79 to $93)
- All Other Routes (Excluding Europe):
  - Econo, Premium: CA$50 to CA$59 (~$40 to $47)
  - Econo Flex: CA$25 to CA$30 (~$20 to $24)
  - Business: CA$100 to CA$118 (~$79 to $93)
- Flights Between Canada and Europe:
  - Econo, Econo Flex, Premium: CA$100 to CA$118 (~$79 to $93)
  - Business: Change CA$400 to CA$472 (~$316 to $373), Cancellation CA$600 to CA$708 (~$474 to $560)
60 Days or Less Before the Flight:
- Flights Within Canada:
  - Econo, Premium, Business: CA$100 to CA$118 (~$79 to $93)
  - Econo Flex: Free
- All Other Routes (Excluding Europe):
  - Econo, Econo Flex, Premium, Business: CA$100 to CA$118 (~$79 to $93)
- Flights Between Canada and Europe:
  - Change Fee:
    - Econo, Econo Flex, Premium: CA$250 to CA$295 (~$197 to $233)
    - Business: CA$400 to CA$472 (~$316 to $373)
  - Cancellation Fee:
    - Econo, Econo Flex, Premium: CA$250 to CA$295 (~$197 to $233)
    - Business: CA$600 to CA$708 (~$474 to $560)
Exclusions/Waivers: Tickets booked on or before January 31, 2022, can change the date for free or cancel and request a travel voucher valid for 24 months from the date of issue.
- Changes or cancellations must be made at least 24 hours prior to departure.

Change and Cancellation Policy by Online Travel Agency (OTA)

If you’re booking through an online travel agent, be aware of their change and cancellation policies.

Orbitz

If you book a nonrefundable ticket through Orbitz, you have 24 hours to cancel it without a fee. However, you won’t receive a refund of the Orbitz service fee (if you were charged one).

Once you have passed the 24-hour cancellation window, airline change and cancellation fees will apply. Additionally, you will be responsible for a $30 fee paid to Orbitz.

As you will see above, many airlines waive change and cancellation fees that would also apply to your flights booked through Orbitz.

To change or cancel a booking with a low-cost carrier, you will have to contact the airline.

Low-Cost Carriers
AirAsia	Frontier	Spirit
easyJet	Interjet	VivaAerobus
Eurowings	Jetstar	Volaris
Firefly	Norwegian

Priceline

You have 24 hours to cancel bookings without a fee, but Express Deals are not changeable or refundable.

Beyond 24 hours, all applicable airline change and cancellation fees apply, plus a service fee will be charged by Priceline (fee amount depends on the flight booked).

Bottom Line: When booking with online travel agents such as Expedia, Orbitz, and Priceline, remember there’s a service fee on top of the airline’s change or cancellation fee if you need to make a change.

Final Thoughts

You can see how vastly different these carrier change and cancellation policies can be. Some are easy, like Southwest Airlines, while others (such as Spirit Airlines) are much more strict.

Hopefully, once you have booked a non-refundable ticket, you won’t need to make any changes. Your life will be much easier that way!

If for some reason you do need to make a change, you now have all the info you need to prepare.

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Featured Image Credit: McLittle Stock via Shutterstock

Frequently asked questions

How do I make a refund request for my refundable ticket?

Call the customer service number of your airline to process your refund or log in to your booking in your online account where you may be able to request a refund.

How much time do I have to put in a cancellation request on my airline ticket before I have to pay a fee?

U.S. law requires 24 hours from the time of purchase of an airline ticket to do a full refund without paying any fees, as long as you are booking more than 7 days out.

What is an airline change fee?

An airline change fee is a penalty charge for changing the date or destination of a flight. Some ticket types waive change fees such as flexible fares. When you change your ticket, almost all passengers will be required to pay the fare difference.

How can I change my flight without paying a fee?

Some airlines allow free changes to be made within 24 hours of the booking and others waive changes for elite frequent flyers. Alternatively, purchase a fare type that allows free changes.

Can I cancel a flight and get a refund?

Flexible and premium cabin fares often allow free cancellations, but other fare types are usually non-refundable or charge a penalty.

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About Spencer Howard

Always a fan of flying, it was only natural that Spencer was drawn to finding a way to improve the travel experience. Like many, he started this journey searching for cheap flights to take him around the world. This was fun for a while, but Spencer was intrigued by the idea of flying in business and first class! Throwing himself into what became an extensive research project, Spencer spent 3-4 hours per night learning everything he could about frequent flyer miles over the course of several months (he thinks this is normal).

Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. No responsibility will be taken by the bank advertiser for these comments.

55 comments

David Webster November 22, 2018

It seems wrong to me that an airline can keep the fees and service charges added to a non refundable ticket if I have to cancel it. They do not need to pass this on to the airport provider. So they have my money that they would have to spend if I travelled.
Your advice would be appreciated. I purchased my flight from AA in England so UK law should apply.
Regards
David Webster

Reply
- Stephen Au November 25, 2018
  
  Hi David,
  
  Unfortunately, your case may be unique. We would suggest seeking guidance from American Airlines in this matter. Sorry to hear that.
  
  Reply
Saqr December 22, 2018

Please could you assist me about what the airline means by “penalty apply per transaction”. What do they mean by transaction?

Reply
- Alex Miller January 2, 2019
  
  Hi Saqr – can you copy and paste the terms where this is mentioned please? And which airline are you referring to?
  
  Reply
Gary Hoover December 27, 2018

We purchased airline tickets through Expedia for my wife and myself. I purchased thru Citi cc because of insurance. I had a bad health problem and had to cancel. The two tickets were $1297 they refunded $400 and gave it as a credit balance. Problem is I will not be able to fly again to use the credit. It seems like they really won’t do anything for us. Would Expedia let me us the credit for hotels, or is there any way of them refunding?

Reply
- Alex Miller December 28, 2018
  
  Hey Gary, you’d need to read the terms and conditions of the refund and how you can use the credit — but I imagine that if you have Expedia credit then you’ll be able to use it for any type of purchase on Expedia. Again though, have a good look at the terms as I’m sure it’ll be stated clearly there for you.
  
  Reply
- Reddy March 16, 2019
  
  Hi.. if I book a round trip for $2400 on Qatar airways and the cancellation fee is $500, if i travel one way and then cancel the other way, would I lose $500 and get back the remaining part of the amount ($1100)?
  
  Thanks
  
  Reply
  - Christine Krzyszton March 16, 2019
    
    Hello Reddy. We would need more information to answer your question. For example, is the ticket a non-refundable ticket? We also don’t know if the fare classes for each segment are different. One way could be a more expensive fare class than the other. You can view the fare rules when you book your ticket and they will spell out the terms of the fare and how the cancellation fee is applied. In the scenario you mentioned, the best case may be that you receive a credit voucher for $700 (1/2 of $2400 minus the $500 fee) but this is speculation. You could also receive nothing based on the fare rules.
    
    Reply
nadia May 6, 2019

Hi, I booked a multicity trip via Justfly.com. I need to change the date of the first leg but when I called, I was told at first that Brussels Airline was charging $300 for cancellation + $455 for the difference of the price between the two dates + taxes. I was then told that actually, I had to pay $300 per “leg” so 3 x $300 since I was heading to three different cities. I asked why since I was only initially changed one, the first one?

I called Brussels Airlines directly, which cannot do anything for me since I booked via Just Fly but they confirmed that for the change of the departure flight I should be charged a $300 fee for that first leg and that the difference in the price of the ticket itself was $259…

I won’t book again on JustFly but in the meantime, I have to call them back to tell them that they gave me the wrong information… Regarding the taxes, since I paid them once when I first booked my multicity flights, is it true that they are allowed to charge me more taxes? And if yes, should it be only on the first leg and not the other two destinations? Thank you.

Reply
- Andrew Kunesh May 7, 2019
  
  Hi Nadia,
  
  Sorry to hear about this situation! JustFly should not charge additional airport taxes unless the cities you’re flying between have changed. However, it’s possible that they may be charging sales tax on the change fees. I would check with JustFly to see exactly what taxes they’re charging you for.
  
  I hope this helps!
  
  Reply
Orna H. May 21, 2019

British Airways charges $275 penalty for changes to the flight… you should update this information.
Thank you

Reply
- Catherine Luther May 22, 2019
  
  Hi Orna,
  
  Thanks for sharing your experience with us. Are you referring to a penalty fee for changing the flight, or was the $275 the difference between the ticket you originally purchased and the price of the flight you changed to? We only state flat transaction fees for changes/cancellation in this article as every situation is different, depending on the type of ticket you have and the cost difference in flight prices for changes.
  
  Reply
NS May 22, 2019

Hi,

When you cancel a nonrefundable ticket, do they refund you the fare you paid minus the cancellation fee? I have an international ticket on United and their cancellation fee is 190 Euro per fare rules. It’s not clear if they will charge 190 Euro on top of the fare I paid, or they will keep the 190 Euro and refund me the rest in case I cancel the entire flight before any legs are flown.

Thanks.

Reply
- Stephen Au May 23, 2019
  
  Hey NS,
  
  With United Airlines, a non-refundable ticket means that you will be given a credit minus any cancellation fees. Let’s say you paid 1,000 Euros for the ticket. If the cancellation fee is 190 Euros, you will receive a credit of $810 that is valid for future tickets booked with United Airlines.
  
  Hope this helps.
  
  Reply
  - NS May 23, 2019
    
    Ah!! It’s a credit, not a refund, got it! That makes so much sense now. Just wasn’t understanding why on the one hand they said it’s non-refundable, yet there was a cancellation fee. I was assuming non-refundable to mean you forfeit the entire fare! Duh! Thank you!
    
    Reply
    - Stephen Au May 23, 2019
      
      No problem! Remember that most basic economy tickets are entirely nonrefundable and non-cancellable, which means you also won’t get a credit either. Thanks for reading.
      
      Reply
Steven May 23, 2019

I’m looking at a ticket SFO-TPE-HAN, SGN-TPE-SFO on China Airlines. Each of the legs has the same fare rules stating $100 fee to cancel and refund. Does this mean it’s $400 to cancel the whole trip (i.e. $100 per leg x 4 legs), or is it $100 to cancel the whole trip (i.e. the highest penalty listed)? Thanks!

Reply
- Stephen Au May 23, 2019
  
  Hey Steven,
  
  If you pay the $100 fee, you will cancel the entire itinerary. You may not cancel just 1 leg of the trip. This is typically against an airline’s contract of carriage, and it leads to something called hidden-city ticketing, which many people have abused in the past.
  
  If you skip your TPE-HAN leg, for example, the entire rest of your ticket will also be cancelled. The only “segment” that you can technically skip is TPE-SFO, since there are no segments after that. You will not receive any EQMs or redeemable miles for the skipped segment.
  
  Hope this helps.
  
  Reply
Rusty June 1, 2019

When purchasing refundable airline tickets on American Airlines (aa.com), the site simply says in small print that “cancellation or change, fees may apply”, but American Airlines does not list a fee schedule anywhere. Since purchasing airline tickets is effectively a contract, shouldn’t the airlines be required to disclose the penalty amount(s) before the contract can be made binding? Otherwise, American can simply charge whatever arbitrary fee they feel like for a cancellation or change.

Reply
- Jarrod West June 1, 2019
  
  Hi Rusty,
  
  If you have a refundable ticket (full-fare), then there are no cancellation or change fees. Cancellation or change fees only apply to non-refundable tickets.
  
  Reply
  - Rusty June 2, 2019
    
    Hi Jarrod, or anyone else that can help,
    
    I would love to know where it says that refundable tickets are not subject to cancellation or change fees. Can you point me to that?
    
    American Airlines wrote, “With regard to your ticket purchase, the original ticket that you purchased was a refundable fare. Most refundable fares will allow a refund or change less the applicable change fee. After reviewing the fare structure of ticket number xxxxxxx, I see that the fare rules state that a $300 fee would be applicable upon making a change, refund or no-show for travel. Since you requested a refund of your original ticket to purchase the lower fare, the $1,990 value less the $300 fee was returned to you on February xx, 2019 in the amount of $1690. Therefore, while I am sorry that we are disappointing you, our position stands that a fee of $300 applies for canceling your ticket and it will not be refunded.”
    
    I maintain that if airlines are going to charge any kind of fee, that information needs to be disclosed up front along with the amount of any fees. Otherwise the airline can just STEAL whatever amount they want.
    
    The real kicker is that I cancelled my ticket a full 25 days before I was scheduled to fly, and subsequently purchased the very same ticket minutes later in the identical manner I purchased my original ticket (directly from American Airlines), but for a lower fare — it isn’t like I took my business elsewhere. And, NEVER was I notified that cancelling my ticket would cost me $300 — at least not until AFTER I asked American Airlines why my refund was $300 short! During the ticket purchase process, American Airlines provided me absolutely nothing — I completed the transaction entirely online; they didn’t send me any tickets; there was never any human intervention required; the entire transaction was completed electronically and I was only provided a single e-mail with my itinerary — yet American Airlines STOLE $300 from me when making the refund.
    
    In contrast, when I cancel an order with Amazon, Wal-Mart, and virtually any other online presence, they happily refund 100% of money paid to them as long as they have not yet shipped my order. And as I said, I cancelled my American Airlines ticket 25 full days before I was scheduled to fly!
    
    So, I would surely love to know where it is written that refundable tickets are not subject to cancellation or change fees. Any help will be appreciated. Thank you!
    
    Reply
    - Jarrod West June 3, 2019
      
      Hi Rusty,
      
      I’m sorry you’re going through this, I am sure it is very frustrating. I’ve reached out to our American Airlines expert on the team and he believes the issue lies with the fare class of your ticket, which may be why they have charge you a change fee. Would you be able to share the fare class of the ticket you purchased with us so that we can provide you with more information?
      
      Reply
Dana August 14, 2019

I recently booked reservations with Frontier and they changed our flight time from 6:34pm to 7:53pm changing our arrival time in Orlando from 10:05 to 11:28pm which will simply not work. Their next flight is not until 2 days later plus they changed our flight home by 1.5 hrs which also would not work. Frontier sent me a form to accept the changes which we could not accept so I contacted them. They would not allow us to change our flight and will not refund my money. I filed a dispute of charges with my credit card company and, in the meantime, Frontier canceled my flight reservations and my Den Club membership. They refunded my membership charge and have blocked me from their website. Terrible customer service and I would never fly with them now even if the flights were free. Do you know what rights I have?

Reply
- Jarrod West August 18, 2019
  
  Hi Dana,
  
  Did the provide a reason for why your flight was delayed? If it was due to weather-related reasons then it is often difficult to get any sort of refund. Did you purchase “the works” add on to your ticket?
  
  Reply
Kathy Duffy November 9, 2019

I just tried to book a refundable fare on AA in order to save the value of a travel voucher. I searched high and low for destinations around the country — the options were “Main Cabin Flexible”, “Main Cabin Fully Flexible” and “First Flexible”. I called AA to ask the difference. Of course, it’s not mentioned ANYWHERE on the website, flights or the ticket I had on hold. The agent wasn’t sure what the difference was – she had to ask. The “Fully Flexible” is fully refundable. But the “Flexible” is not — there are fees involved with canceling. To make matters worse — every itinerary I checked — even the smallest routes from DFW to AUS, LAX to LAS, etc. — the “Main Cabin Fully Flexible prices were outrageous — over $1000 one way. Usually much more. For economy. None for First.

Reply
Suzie Maloney December 10, 2019

I have an ticket booked back to Seattle from Palm Springs on Alaska Airlines. I can’t make the flight. The cancellation fee is more than the cost of my flight. Can I just be a no show for the flight and book another ticket with Alaska Airlines? Or is there a penalty?

Reply
- Jarrod West December 11, 2019
  
  Hi Suzie,
  
  Alaska Airlines does not appear to have a penalty for no-showing for a flight listed on their website.
  
  Reply
Chris M January 6, 2020

Hi there,

I have a slightly complicated situation. I had a ‘P’ class booking with Swiss, which is Business Discounted (The return flight from Singapore to Venice via Zurich was operated by Singapore Airlines in their new A380). Then there was a schedule change which I did not accept, and I was then re-scheduled to a ‘D’ class Business on my return flight from Singapore to Venice. Now I am re-considering whether that new re-schedule is best for me, but I cannot find the terms of the D class booking, i.e. whether it is possible to change the flight to another routing (i.e. routing via either Paris or Zurich instead of Munich) on the same day around the same time. Basically we booked the original booking so my wife and I could experience the Singapore Airlines ‘double bed’ as it’s our honeymoon, so we want to stick with the new A380. Do you happen to know if conditions change when the booking class changes from P to D, and if so whether we’d have a chance to get back on a SG A380 to come back to Europe?

Thanks a lot!

Reply
- Stephen Au January 6, 2020
  
  Hi Chris,
  
  Your situation is indeed unique. Based on the D class fare conditions of a Swiss Air ticket, you should be able to change your ticket.
  
  I’ve written the guide on explaining airline booking codes. You may or may not find value in this, but it should teach you how to figure out what your ticket conditions are without calling Swiss Air.
  
  https://upgradedpoints.com/airline-booking-guides
  
  If all else fails, you can call Swiss Air directly and inquire with them, which is honestly the most reliable way.
  
  Reply
GG January 11, 2020

I book flights for my parents often. Having to book non stop flights to ensure they are not stuck trying to change planes somewhere and navigate an airport these days, let alone understand all of these flaky fare class descriptions.

I am surprised the AARP hasn’t lobbied congress for some exceptions to charges fort the elderly in speaking to a person to secure a flight. If they had no children I do not believe they could fly.

Reply
Katelyn February 4, 2020

I booked flight Vietnam Airline through a Vayama agent for a trip Mar 2020. Since the Corona virus is spread to more countries ( include Vietnam which I will fly to), I would like to cancel the ticket. They said they will charge me $200/ticket. So, can I cancel the tickets with the full refund?
Thanks!

Reply
- Christine Krzyszton February 5, 2020
  
  Hi Katelyn. Unless Vietnam Airlines issues a travel waiver, you will most likely have to pay the $200 fee. At this point, they have not issued one. You might want to wait to see if that happens. Just check their website periodically to see if a waiver is issued.
  
  Reply
Lavanya February 6, 2020

Hi
I booked a flight from Canada to Colombo via London. Total flight cost was CAD 6178. We had to cancel the flight due to the corona virus outbreak. What we received as refund was truly disappointing, it was only CAD 3390. That means they charged CAD 2870. We are 3 adults and 2 kids. It comes around CAD 575 per person. Why it is so much? Usually it’s only $300 for cancellation. Any advice is appreciated. We used CheapOAir for the booking.

Reply
- Christine Krzyszton February 7, 2020
  
  Hi Lavanya. We are not able to determine why the cancellation charge was so much. The best option is to contact CheapOAir and ask them to explain how the cancellation fees were calculated.
  
  Reply
Carissa Byers February 24, 2020

We purchased tickets through a travel agency on American for a trip to Korea. But even with the coronavirus levels rising and travel advisories rising to a level 2, they will not waive the fee. They are waiving the fee to parts of Korea, but not yet Seoul. Ugh. Anyone know of any loopholes on this?

Reply
- Christine Krzyszton February 25, 2020
  
  Hello Carissa. American Airlines currently has a waiver in place for Seoul. You can access the information here: https://www.aa.com/i18n/travel-info/travel-alerts.jsp
  
  Reply
Melissa March 7, 2020

Question on Ethiopian airlines . A YOWMZQ fare from Maputo to Beira shows a 50 percent cancel policy. Is this 50 percent of the ticket cost or base fare?

Reply
- Catherine Luther March 9, 2020
  
  Hi Melissa,
  
  Some airlines do refund taxes and fees but you would be best to give Ethiopian a call directly to confirm this.
  
  Reply
Jane Lo March 8, 2020

Are change and cancellation fees per flight segment or per itinerary? In particular, for Eva Air I’m asking about.

Reply
- Catherine Luther March 9, 2020
  
  Hi Jane,
  
  Fees are usually per flight segment.
  
  Reply
Gary March 10, 2020

Can I upgrade my non-refundable ticket to a fully flexible ticket by paying the change fee, would I be able to get the fully flexible ticket then refunded? I am not able to travel on the non-refundable ticket any more but I seem to be able to change / upgrade it for US$100. Should I do that then refund the full ticket?

Reply
- Jarrod West March 10, 2020
  
  Hi Gary,
  
  Which airline are you planning to fly with?
  
  Reply
Steve Bruett March 13, 2020

The $100 / $ 50 cancellation/change fees for EVA Air seem to be wrong. They quoted me $ 200/ $100 when I called them in regards to our Corona concerns. The other airline from Taiwan doesn’t charge anything. EVA Air is greedy, this was our first and last reservation with them.

Reply
- Steve D April 1, 2020
  
  Hi Steve,
  I also have an upcoming flight w/ EVA air (departure May 9). Unfortunately, the departure (ORD) or final destination (Denpasar, Bali, Indonesia) aren’t on their restriction list. I am assuming this is a similar situation to yours? When you contacted EVA air, are you saying they quoted you $200/person for cancellation of the whole trip (assuming you have a 2 way ticket?) or was it $200 for the whole reservation? Also, did this cancellation fee allow you to be refunded your full ticket+tax fees? Feel free to contact me at my attached email!
  Thanks so much!
  Steve D
  
  Reply
Hassan Rabaa March 18, 2020

I want to cancel my trip Vol à destination de Philadelphia with Spirit Airlines and be refunded.

Reply
- Jarrod West March 18, 2020
  
  Hi Hassan,
  
  We are not Spirit Airlines, we are Upgraded Points – a website that publishes helpful travel information. To cancel your flight you will need to contact Spirit Airlines directly at 1 (855) 728-3555.
  
  Reply
Doug Widrig March 24, 2020

I purchased 3 tickets on American for April which are included in the free cancellation/rebooking policy due to COVID-19. Will I receive a credit for the 3 tickets that I can use to purchase only 2 tickets for an upcoming trip, or do I will I be required to purchase 3 tickets? My son occupied the third ticket and will not be traveling with my wife and I on our next planned vacation.

Thank you in advance for your help!
Doug

Reply
- Jarrod West March 25, 2020
  
  Hi Doug,
  
  You should be able to use your vouchers however you wish. You do not need to book 3 tickets for your next trip if you don’t want to. Thanks for reading!
  
  Reply
Neal April 25, 2020

Anyone know if a United fare class Z is refundable? Hard to pin it down by searching online.

Reply
- Christine Krzyszton April 27, 2020
  
  Hi Neal. United Z class is discounted business class so probably non-refundable. However, if you have a Z class ticket and your flight is canceled you may be able to receive a refund under current circumstances. If you’re purchasing a Z class ticket, you can find the fare rules and restrictions at the bottom of the page of the “review trip itinerary” page. I just tried booking a Z class ticket on United.com and it shows the Z class flights in the itinerary as non-refundable.
  
  Reply
  - Neal April 27, 2020
    
    Thank you very much!
    
    Reply
Kelly May 17, 2020

Two questions:

1) If I go directly to the United Airlines website to cancel my flight, but initially booked it through CheapoAir (which has a “currently 30% discounted” $35 charge for booking changes), will CheapoAir still take their cut even though I don’t use their website or contact their agent to make that change?

2) In your article above, you provide the following info for/from United Airlines: “If your departure or arrival time is altered by more than 30 minutes because of a schedule change, you may change your flight at no extra cost or request a refund.“ My upcoming late-May flight has been altered by United to have two stops instead of the original one-stop, and my subsequent arrival time on the round trip ticket is seven hours later, both there and back. Is the information you supplied about UAL still current? If so, I have a valid reason to request a refund.

Reply
- Jarrod West May 25, 2020
  
  Hi Kelly,
  
  Have you tried contacting United about canceling already? Since you booked your ticket through CheapoAir, I’m anticipating that you will have to go through them for the cancelation, as United usually will not service customers who made their booking through a 3rd party platform. Here is some information on CheapoAir’s refund and travel waiver updates.
  
  Reply
Sharon June 30, 2022

I purchased tickets from a foreign airlines (BlueAir) for flights within Italy using my MC credit card. I contacted them within 24 hours and more than 45 days prior to the flight to cancel so I could rebook since they had a rather large fare reduction. I was told the 24 hour cancellation was not offered. My question is can I contact the credit card company for help?

Reply
- Jarrod West July 1, 2022
  
  Hi Sharon,
  
  You can certainly try contacting the credit card company, though they may not be helpful.
  
  Reply

Airline Change and Cancellation Fees (Cash Tickets)

What Are Change and Cancellation Fees?

Quick Tips To Avoid Cancellation or Change Fees

Which Credit Cards Have Trip Cancellation Insurance?

Change and Cancellation Policies and Fees by Airline

Aeromexico

Air Canada

Air New Zealand

Alaska Airlines

Allegiant Airlines

American Airlines

All Nippon Airways (ANA)

Asiana Airlines

Avianca Airlines (TACA)

British Airways

Cathay Pacific

China Southern Airlines

Delta Air Lines

easyJet

EL AL

Emirates

Etihad Airways

EVA Air

Frontier Airlines

Garuda Indonesia

Hainan Airlines

Hawaiian Airlines

Iberia Airlines

Japan Airlines

JetBlue Airways

Korean Air

Norwegian Air

Qantas

Qatar Airways

Ryanair

Singapore Airlines

Southwest Airlines

Spirit Airlines

Thai Airways

Turkish Airlines

United Airlines

Virgin Atlantic

WestJet

Change and Cancellation Policy by Online Travel Agency (OTA)

Orbitz

Priceline

Final Thoughts

Frequently asked questions

How do I make a refund request for my refundable ticket?

How much time do I have to put in a cancellation request on my airline ticket before I have to pay a fee?

What is an airline change fee?

How can I change my flight without paying a fee?

Can I cancel a flight and get a refund?

About Spencer Howard

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