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There are a lot of choices when it comes to travel insurance companies, so narrowing your selection to those that have a solid financial rating, offer products that provide good value, and receive high customer ratings should be baseline criteria.
Allianz Global Assistance company (Allianz Travel) checks all of those boxes. Its parent company, Allianz SE, receives an A+ rating from A.M. Best (a leading insurance financial rating firm), and the company offers competitive individual trip and annual travel insurance products. It also serves over 45 million customers in the U.S. each year with 84% of those customers giving the company a 5-star rating.
Allianz has also been around a long time. In fact, the company was there to insure the Wright Brothers’ first flight and the construction of the Golden Gate Bridge — so you know you’re working with an established organization. You’ll also find that Allianz does business in more than 35 countries.
Let’s take a look specifically at Allianz Travel’s insurance products, show you how to obtain a quote, and give you some tips on purchasing and comparing travel insurance policies.
And while our focus is on Allianz Travel coverage, much of our information can apply to purchasing travel insurance in general.
Travel insurance can protect your trip investment with coverage for disruption due to unforeseen events such as severe weather, should you become ill, for illness in your family, missed connections, medical emergencies, and more.
Deciding whether to purchase travel insurance for your trip is an option each time you make a travel booking. The coverage is commonly offered by airlines, cruise companies, tour operators and other travel providers at the point of sale. If you travel infrequently and the cost is relatively low, you may just opt for the coverage during the booking process.
However, if you’re going to be taking several trips, you may be able to save money and receive better coverage if you compare with other travel insurance policies in the marketplace. Additionally, you’ll want to determine if it makes sense to purchase single insurance coverage for each trip or an annual all-trips-included policy.
Situations where it makes sense to purchase travel insurance include the following:
While travel insurance is meant to cover unforeseen events, purchasing Cancel for Any Reason coverage may allow you to cancel your trip for any reason.
Bottom Line: If you’re uncomfortable with the amount of money you have at risk when you travel, securing travel insurance can provide immediate peace of mind. You’ll have solace in knowing that if you needed to cancel your travel plans due to a covered event or if your travel is disrupted, you’ll be able to recoup most, or all, of your investment.
Most travel insurance policies do not provide coverage for trip cancellation due to fear of the coronavirus pandemic. However, COVID-19 is an included illness on many travel insurance policies as it relates to certain coverages such as emergency medical care while traveling and canceling a trip if you become ill with the virus. You may also have coverage if a family member or travel companion contracts the virus and you must cancel your trip as a result.
The only way to cover trip cancellations due to fear of contracting COVID-19 is to purchase Cancel for Any Reason insurance. This coverage can be added to a comprehensive travel insurance policy (with limitations) and subsequently allows you to cancel your trip for any reason.
While Allianz does not offer Cancel for Any Reason insurance, it may cover COVID-19 related illness in the following circumstances:
Allianz recently announced that it is adding a new endorsement to select policies that will offer limited coverage for COVID-19. Circumstances such as becoming ill with COVID-19 and having to cancel your trip, hospitalization, and trip delays due to such illness while traveling will have coverage.
Emergency transportation coverage has also been expanded to include COVID-19-related illness. Terms and conditions apply and the endorsement is not available on all policies Allianz offers.
You can find policies that offer Cancel for Any Reason insurance at TravelInsurance.com and Aardy.com.
Bottom Line: Travel insurance policies normally do not cover canceling your trip because of fear you might get ill. However, Cancel for Any Reason insurance allows you to cancel a trip for any reason you determine is necessary.
Allianz Travel offers 2 core types of travel insurance plans: single trip plans and multi-trip plans. Each plan allows you to select the level of coverage you want and subsequently, the level of premium you prefer to pay.
We’ve used criteria to obtain a quote for a traveler age 35, traveling for 1 week to Mexico on a trip costing $3,000. All benefits are per person, per trip, unless otherwise noted.
The single trip option allows you to select from a Basic, Prime, or Premier plan. Premiums vary by plan and coverage levels. For the example we selected, the premiums ranged from $116 for the Basic to $192 for the Premier plan.
The OneTrip Basic plan offers basic trip protection at an affordable price.
Need more coverage but still want your travel insurance protection to be affordable? The OneTrip Prime plan offers higher coverage limits at a reasonable cost.
The following are the maximum coverage limits for OneTrip plans. These coverages can be found under the OneTrip Premier Plan:
Also worth noting is that kids age 17 and under are covered at no additional charge when traveling with a parent or grandparent.
Bottom Line: Allianz offers several levels of single-trip travel insurance plans that can fit every budget and level of coverage needed.
If you’re a frequent traveler and want to ensure all of your trips are covered without having to purchase individual travel insurance policies, one of the AllTrips plans might be an appropriate choice. All of the trips you book within the 12-month policy period are covered automatically.
Coverage limits are per person, per trip, but more than 1 person can be included in the policy. Children 17 and under are covered at no additional charge when traveling with a parent or grandparent.
The AllTrips Executive plan is the most comprehensive policy and includes the maximum coverage limits listed below. AllTrips Prime and AllTrips Basic have less coverage than the Executive plan but may still be appropriate for your situation.
For example, the AllTips Basic plan does not include trip cancellation/interruption insurance but has emergency medical, evacuation, trip delay, baggage insurance, and car rental insurance.
Bottom Line: Allianz’s AllTrips 12-month plans offer affordable options to cover every trip you have booked or have yet to book within a 12-month period.
Travel insurance is one of the easiest policies for which to obtain a quote and subsequently purchase a policy. Unlike auto or home insurance, you simply input some basic information about your trip, your age, where you reside, and your quote is instant.
You can then read through the coverages, select a policy that fits, and hit the purchase button. There is also no risk as you’ll have a free-look period where you can review the policy and decide whether to keep it or not.
If not, you can get a full refund. This period can be 10-14 days after purchase, depending on your plan and state regulations.
In addition to the travel insurance packages offered by Allianz, you can purchase these additional plans and coverages available for single trips:
If trip interruption/cancellation is not important to you, you’ll find this plan with emergency medical, baggage insurance, emergency transport, travel accident coverage, and trip delay an affordable alternative.
If you need to cancel your trip for a covered reason or your trip is interrupted for a covered event, you’ll have coverage. Trip delay and 24-hour assistance are included.
For $9 per day, receive rental car damage/theft coverage, rental car trip interruption protection, and baggage loss coverage.
Hot Tip: If trip cancellation/interruption or trip delay coverage comes with your credit card is adequate for your trip but you want additional medical coverage, the Allianz’s OneTrip Emergency Medical plan may be a viable and affordable supplement.
When it comes to comparing travel insurance policies, it’s difficult to match apples to apples. Coverages vary widely, as well as terms and conditions. The lowest-priced policy is not always the best value for your needs. The flip side is possible, too. You may find a policy with plenty of coverage at a price that is more than you want to spend.
The best solution is when you find a balance between coverage and cost.
Here’s how Allianz’s travel insurance offerings compare with other travel insurance options.
The coverage that comes with your credit card does not compare with a comprehensive travel insurance policy. In addition to the limited travel insurance coverage credit cards offer, if you do have a claim, you’ll have the potential hassle of dealing with a third-party claims administrator.
With that being said, the trip cancellation, trip interruption, trip delay insurance, and primary rental car insurance coverages found on several credit cards may be more than adequate for your trip.
Here are some of the best credit cards for travel insurance:
Terms Apply / Rates & FeesThis card is undoubtedly the #1 card for luxury travel benefits. From the best lounge access (of any card) to statement credits, to complimentary elite status, you can’t go wrong.
When it comes to cards that offer top-notch benefits, you’d be hard-pressed to find a better card out there than The Platinum Card® from American Express.
Make no mistake — the Amex Platinum card is a premium card with a premium price tag. With amazing benefits like best-in-class airport lounge access, hotel elite status, and tremendous value in annual statement credits, it can easily prove to be one of the most lucrative cards in your wallet year after year.
The Amex Platinum card comes with trip cancellation and trip interruption insurance with a benefit of $10,000 per trip, up to a maximum of $20,000 per account per 12-month period.
Pay for your trip with your eligible card and you, your immediate family, and eligible traveling companions are covered for non-refundable expenses paid to the travel provider. Trip interruption coverage will also reimburse for additional travel expenses incurred due to a covered loss during your trip.
Trip delay coverage is also included on the Amex Platinum card for delays more than 6 hours. Reimbursement for incidentals and eligible incurred expenses is limited to $500 per trip with 2 claims allowed per 12-month period.
The Amex Platinum card also comes with emergency medical evacuation coverage.
For more information, check out our detailed guide to the travel insurance benefits offered by the Amex Platinum card.
A fantastic travel card with a huge welcome offer, good benefits, and perks for a moderate annual fee.
The Chase Sapphire Preferred® card is one of the best travel rewards cards on the market. Its bonus categories include travel, dining, online grocery purchases, and streaming services, which gives you the opportunity to earn lots of bonus points on these purchases.
Additionally, it offers flexible point redemption options, no foreign transaction fees, and excellent travel insurance coverage including primary car rental insurance. With benefits like these, it’s easy to see why this card is an excellent choice for any traveler.
Pay for your trip with your eligible card for up to $10,000 in coverage per person, $20,000 per trip, and up to $40,000 in a 12-month period. You and your qualifying immediate family are covered.
You’ll also find primary car rental insurance on the Chase Sapphire Preferred card and the Chase Sapphire Reserve® card.
To learn more about the travel insurance benefits on the Chase Sapphire Preferred card, you’ll want to review this detailed article.
A top player in the high-end premium travel credit card space that earns 3x points on travel and dining while offering top luxury perks.
If you’re looking for an all-around excellent travel rewards card, the Chase Sapphire Reserve® is one of the best options out there.
The card combines elite travel benefits and perks like airport lounge access, with excellent point earning and redemption options. Plus it offers top-notch travel insurance protections to keep you covered whether you’re at home or on the road.
Don’t forget the $300 annual travel credit which really helps to reduce the annual fee!
In addition to the same trip cancellation/interruption/delay coverage as the Chase Sapphire Preferred card, the Chase Sapphire Reserve card offers up to $2,500 in emergency dental and medical coverage, emergency medical evacuation.
For more information check out this guide to all of the travel insurance benefits offered by the Sapphire Reserve.
Before purchasing any travel insurance policy, it’s wise to compare — fortunately that’s an easy task to execute. With comparison sites such as the ones listed here, you can compare as many as 100 travel insurance policies very quickly and find a policy that fits your situation and budget.
Keep in mind that insurance rates and coverages are highly regulated by the states. Insurance companies file a certain policy for a certain price with the state insurance commission, then the company is allowed to offer that policy, at that price, in that state.
For this reason, you won’t find the same policy offered at different prices. However, you could find a policy that is a better fit and possibly for less money by comparing several companies’ offerings.
Not all comparison sites include Allianz but when comparing similar policies, you’ll find that the company is competitively priced (a few companies lower and many companies higher). Individual results will vary based on your criteria.
Here are 4 websites that allow you to easily compare travel insurance policies.
There are also specialty companies such as World Nomads that do a great job providing travel insurance for active individuals. If you’re into outdoor sports, adventure activities, or even more risky activities such as skydiving, you can find coverage through World Nomads.
Bottom Line: If you’re looking to purchase a travel insurance policy, you’ll want to compare companies and policies. First, look at companies with a strong financial rating, select a policy with coverages that are a priority to you, then select a premium you’re comfortable paying.
Allianz is actually one of the companies that provides the travel insurance you’re offered when you book a flight. An example is displayed in the above image of their offerings when you purchase a Delta Air Lines ticket.
Point-of-sale travel insurance, however, can run from inexpensive options that offer little coverage to expensive options that provide greater coverage but still have limitations, similar to stand-along travel insurance policies.
If you fly once or twice a year, the coverage is adequate for your needs, and the cost is reasonable, you may easily choose to go this route and purchase coverage at the point of sale. However, you may fare better by securing a separate travel insurance quote to compare coverage/cost.
Always read the fine print before purchasing any coverage to ensure you’re getting the coverage you expect. For example, one might assume by looking at this example that canceling the trip would be covered, when in reality the covered reasons are limited.
Bottom Line: Even for point-of-sale travel insurance to cover a single travel purchase, it’s good to get a comparison quote. Securing a quote may save you money while offering broader coverage that could cover your entire trip versus just a portion of it.
Allianz is a solid, established, company offering a nice selection of packaged travel insurance products. Its website is easy to use with a quick quoting function and a simple purchase process. The site is also easy to understand as it is clearly written in plain language rather than legal verbiage.
One downside of Allianz is that the company does not sell Cancel for Any Reason Insurance. This is not an issue if you understand this up front and know that your policy does not allow you to cancel a trip for just any reason. After all, this is the case with most travel insurance — there are specific covered reasons for being able to cancel a trip and have coverage.
Cancel for Any Reason insurance can also result in a premium as much as 70% more than a standard policy, so many travelers may not consider it due to its cost.
If money is not a concern, you can purchase as much insurance as you’d like to have. However, in reality, purchasing travel insurance that works for you involves finding a balance between the coverage you want and the maximum premium you’re willing to pay.
Allianz is a respected company that offers a variety of policy choices with appropriate coverage for the majority of travelers at price points that fit most budgets.
All information and content provided by Upgraded Points is intended as general information and for educational purposes only, and should not be interpreted as medical advice or legal advice. For more information, see our Medical & Legal Disclaimers.
For rates and fees of The Platinum Card® from American Express, click here.
Yes, it can be worth it. If you are uncomfortable with the amount of money you would lose or be forced to pay in the event you had to cancel your trip or if you incurred disruption while traveling, you should purchase travel insurance.
An inexpensive trip or single flight may not warrant purchasing travel insurance, but insuring an expensive or complicated trip where you have a lot of non-refundable prepaid expenses at risk makes economic sense.
Travel insurance also provides the intangible benefit of peace of mind, knowing you are protected if you have to cancel due to a covered event or your trip is disrupted once in motion.
There are limited covered reasons for receiving a benefit from trip cancellation insurance. The number 1 reason most travelers cancel their trips, according to InsureMyTrip.com, is the unforeseen illness of the traveler or of family members.
Fortunately, this is a covered reason for trip cancellation, although the level of coverage varies by company and policy.
Additional covered reasons can include death, hospitalization, or accident to you or covered family, legal obligations, your home becomes uninhabitable, the default of the travel provider, or natural disaster.
Deciding not to take a trip is not a covered reason for trip cancellation. Cancel for Any Reason insurance must be purchased in order to cover canceling a trip for a reason you personally deem necessary.
Yes, travel insurance can cover flight cancellations in certain circumstances and depending on the policy purchased.
However, if an airline cancels your flight, whether prior to travel or during your travels, you would first contact the airline or the agency where you purchased your ticket for rebooking, a refund, or travel credit.
If you are not made whole, you could then look for coverage in your travel insurance policy.
If a flight is canceled due to weather during your travels, for example, and you are forced to incur unexpected expenses as a result, you could have coverage under a travel insurance policy if these expenses are not covered, or insufficiently covered, by the airline.
There could also be coverage under trip interruption/delay insurance if an airline cancels a flight and it causes you to miss ongoing travel which has been prepaid and is non-refundable.
The best travel insurance company will have a high financial rating from a respected insurance industry rating company such as A.M. Best, offer a selection of coverages that matches your protection priorities, and does this at a price you’re willing to pay.
You should check reviews as well, keeping in mind that most consumers want to pay the least amount of money they can at the time of purchase and by doing so, coverage can be sacrificed. When there’s a claim, it’s natural to want the highest degree of coverage, although that may not have been the level purchased.
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Christine ran her own business developing and managing insurance and financial services. This stoked a passion for points and miles and she now has over 2 dozen credit cards and creates in-depth, detailed content for UP.
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14 comments
Pairadasea trice
September 30, 2020
I booked through Priceline for a hotel, before checking out there was an option to add Allianz travel insurance for $9. I purchased it to be safe all the while under the impression I may never even need it because I booked it and left for my hotel. I was sent an email saying that $6 was for the insurance and $3 was for their “awesome” customer service team so feel free to call for any questions or concerns. So I got to my hotel and they say that they have no rooms available. I’m told to take it up with whomever I purchased the room with, I called Allianz and they told me they did not cover overbookings. They should really be very clear about the few things that they do actually cover in unfortunate events. The only things they cover (pretty much) are military issues /delays, or medical issues and you would have to provide hospital records. So pretty much I paid for a room and insurance they refused to reimburse me of. I never even stayed in the room, I had to rebook with another hotel. I told them this and they had no sympathy. I think it’s a scam, they either don’t expect you to ever need them or a refund or they never intended on insuring you to begin with. Either way, make sure to read the fine print and do not purchase their insurance. You are better off without it. Save your coins.
I’ve never felt more vulnerable and helpless than I did at that moment when I trusted them to insure my safety and was left hanging. I’ve called and explained and discussed and was dismissed as if they never had any intention of resolving my issues or concerns to begin with. I paid for a room that I Uber’d to, only to be turned away. I had to rebook with another hotel after an already long night. I’m exhausted with this situation. Thank you for giving consumers a voice when businesses like such take them away.
WJ Funk
February 02, 2021
Since the pandemic, Allianz Travel insurance is getting horrible reviews. We have used for years on cruise ship travel, but never again. Right now I have been waiting for almost 3 months for the return of the policy cost of $611. Phone calls are not getting returned and online communication is ignored. This was for a canceled cruise this January. Allianz was notified in November and two times after that, but no response. In late fall last year, we had another cruise canceled by the cruise line and Allianz refunded our insurance cost within 2 weeks. I actually think their travel insurance division is in a serious financial situation. They likely have millions of policies that need to be refunded and are writing few new policies as the pandemic continues.
Josue
June 14, 2021
Don’t buy this insurance, they don’t tell you that they don’t cover anything other than a medical reason. I purchased the insurance, the hotel could not accommodate us. When I tried to cancel, I couldn’t cancel because it wasn’t a medical reason and you need to show proof of it. So I lost over $200 because of this POS insurance.
Mindy D
October 18, 2021
My return flight was cancelled, delayed by 2 days. I called Allianz, they assured me they would reimburse the hotel cost. 6 weeks later, they haven’t even reviewed my claim and can’t give me an estimate of how much longer it will take. Ummm. What?
Liz Loynes
April 14, 2022
Allianz insurance is not reliable. We spent over $1200 on a policy for a baltic cruise that was canceled twice because of Covid and now because of war in the region. This company does not stand behind all its clients. Basically took our money and gave us nothing in return.
Obaid Amir
July 30, 2022
This company is the worst. They look for anything to deny a claim. I opened a claim on May 16. Since then I have supplied 10s of pages of documents. They still have not responded. I have opened a complaint with the California Insurance Commissioner. If you have had any issues with this company, the best way to get reimbursed is to file a complaint with your state insurance regulators. This company needs to be investigated for fraud.
Trina Torre
September 13, 2022
Do not ever purchase Allianz travel insurance. They cover NOTHING. I booked a trip to see my children & grandchild at Christmas 2021 & had to cancel two days prior due to my ex-husband being exposed to COVID. I was heartbroken. Allianz refused to refund without a doctor note. The representatives were an out of country call center & extremely rude & spiteful. Never, ever, again.
Christine Krzyszton
September 13, 2022
Oh gosh, Trina, sorry to hear of your frustration. Unfortunately, I’m afraid travel insurance wouldn’t normally cover that situation. Most policies just cover the insured getting ill, or an immediate family and/or traveling companions. And, even in those cases, documentation would be required.
Amanda Notz
October 10, 2022
Went to London during the heat wave in July. We were to take a train to Edinburgh but all trains were canceled (due to the excess heat). We couldn’t book a flight or car either. We had to cancel a three day planned trip. I paid Allianz Insurance $600 to cover my trip. I have sent in two sets of paperwork with no response. Forget the phone..no one answers.
J Benoit
October 25, 2022
My mother in law passed away while I was in Vancouver. Booked return flights and was assured they would be covered prior to purchase. Nope. Denied, though documentation was provided and requirements were met. Phone calls result in waiting for hours, only to be disconnected. Do not trust or use this company.
Terri Sandefur
December 01, 2022
FYI: Allianz Trip Insurance bought through American Airlines does not cover loss of accommodation. Just went through a lengthy process trying to get a claim approved and sending multiple documents, multiple times for them to tell me that loss of accommodation is not covered by my policy.
Dan
December 21, 2022
Took out Allianz travel insurance for an international trip to cover trip cancellation for any unforeseen circumstances not least Covid19. We live in a world now where cancelling trips is common because of pandemics, strikes, border control issues etc etc so Travel Insurance or flexible travel arrangement is a must. So the worst fear came true when my wife and I caught Covid a few days before our flight. We ordered Covid tests online and got them delivered and tested positive so went into self imposed quarantine as per CDC guidelines.. Took pictures of the positive Covid tests and settled into the horrible effects of Covid feeling at least we had insurance coverage or the airline (Virgin) would credit us so that we could re-book at a later date. Virgin only offered to refund the taxes which amounts to $400 of the $1450 cost of the flights or were going to charge $398 rebooking fee to change flights so we cancelled the flights. Thought I could use the travel insurance to cover the difference using trip cancellation coverage having caught Covid but we are told that we needed a physicians note putting us into quarantine and not our own proof of positive home test so basically we have lost just over $1000. Lesson to anyone wanting to travel out there. Be prepared to pay extra for either flexible air tickets or take out extra cost travel insurance with coverage for cancellation for anything. I guess we can add travel to the long list of things that have gone up massively in price all thanks to this pandemic!
Tracee Foster
May 19, 2023
It pains me to do this. I have been using this travel company for insurance since 2019 and have had 8 policies through them from basic to premier. I have made claims 2019 and in 2020. I had made a baggage claim on my last trip for damage done to my bag and it was deigned. The wheel on my luggage bag was damaged on pavement in a public place while on the way to the cruise port walking across the street. I was told my damage would not be covered because they have the loopholes in their policy that stats
* Your plan requires you to take responsible steps to keep your baggage safe and intact and recover it if lost or stolen.
In other words, if you buy their policy’s and your baggage gets damaged in any way or lost and stolen, they will not replace it. They will use this loophole in their terms and conditions to not pay out on the policy. When I asked to provide me with an example of what would have been an expectable accident Where you see the client had taken responsible steps to make sure that it was safe and intact, that they would have paid out on representative refused to do so and when I asked if the wheel just happened to have fallen off, would that have been covered they would have called that wear and tear (I would agree that is wear and tear) I don’t know how I could have taken any more responsible steps while wheeling my luggage to make sure that didn’t happen.
The odd part is I had made a claim for this a long time ago and never had any issues back in 2019 the same thing happened to me. broken wheel and all on pavement due to a unseen pavement issue. I bet they did not have that clause in the contract then.
It saddened me to see a company use its terms in conditions in such a way they can weasel out of paying claims.
So even if your luggage is safe, secure in your possession and you have been walking on a good sidewalk, but your wheel got caught in a crack of pavement between another connecting path to the street. I guess that’s not an accident but wear and tear or you were not making sure your luggage was secure and safe which I don’t know any way one can really do that except to carry their bag fully which defeats the point of wheels. That is the answer you will receive from Allianz Global Assistance for all your luggage damage claim needs.
I buy 2-3 policy’s a year that is several hundred dollars I will put into a company that doesn’t use terms and conditions to rob customers of their policy. I will suggest the one reading this review does the same.
Christine Krzyszton
May 21, 2023
Hi Tracee. Thanks for your input. I have deleted the link you provided as it did not link to the Federal Trade Commission as you stated but to a Canadian Facebook site.
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