An experienced points hacker, Erin is Alex’s partner-in-crime and contributes to Upgraded Points with in-depth guides and relationship management. Erin’s work has been cited in multiple major publicat...
Edited by: Stella Shon
With a degree in media and journalism, Stella has been in the points and miles game for more than 6 years. She most recently worked as a Corporate Communications Analyst for JetBlue. Find her work in ...
& Keri Stooksbury
With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...
3 comments
Chelsea
November 08, 2022
About their Flex Plus fare…I purchased an economy Flex Plus fare for my fiance and me for 1,987.50 GBP and we had to change our plans. I requested a refund 6 months prior to traveling. I was refunded 993.75 GBP so I’m currently trying to make heads or tails for their Fare Conditions and I found myself here.
Barret
December 08, 2022
On top of the ECONOMY special fare (which is posted in front display screen) the airline booking should post the extra additional cost of Seat selections, additional check-in-bag and any other common cost so the total cost pictures becomes more simple and clear so the buyer can make clear comparison.
Tom
July 18, 2023
Unreal that they now unbundled business class and charge thousands to pick a seat and use the lounge. Was looking into the Maldives, price looked good until I went to book it and saw it was the “economy saver business class” price. WT actual F? An extra $2800 round trip to pick your seat, have lounge access (which I probably dont need) and the pick up/drop off option (which I can give or take). I’m certainly not paying 12k for two tickets and not be able to sit with who I’m traveling with and I’m not paying almost another 6 grand to pick a seat for two people. Complete and utter rip off.
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