What happens if I cancel my Frontier flight?

What happens when you cancel a Frontier flight depends on what type of ticket you’ve purchased. All flight tickets over 7 days from departure may be canceled for a full refund up to 24 hours after purchase with no cancellation fees.

Can I cancel a Frontier flight within 24 hours?

Yes, all customers will have 24 hours (for flights over 7 days from departure) from the time of their original booking to cancel their reservation without being charged a cancellation fee, regardless of the fare selected.

Can you get your money back if you cancel your flight with Frontier?

Yes, you can get a refund if you cancel your flight and purchase a bundle. The refund will be in the form of a Frontier airfare credit and will not be returned directly to you. You will retain the value of your ticket for use within 1 year of the transaction date on a future Frontier flight.

Will Frontier reimburse you for a canceled flight?

This depends if your flight is canceled due to a controllable or uncontrollable situation. Controllable situations are defined as delays, diversions, cancellations, or service delivery failures considered within Frontier’s control (such as delayed baggage or flight delays and cancellations caused by some types of aircraft damage or mechanical issues). If your flight is canceled due to a controllable situation, you may be able to receive compensation, along with a full refund of any unused portion of your ticket. Uncontrollable situations are flight delays, diversions, or cancellations out of Frontier’s control (such as those caused by weather, air traffic control, and aircraft damage caused by occurrences out of Frontier’s control, such as bird strikes). Frontier does not offer compensation for uncontrollable events beyond reaccommodation on the next available Frontier flight. Alternatively, if your flight is canceled, Frontier will provide you with a full refund of any unused portion of your ticket.

When do Frontier flight credits expire?

If you purchased a bundle, canceled your ticket, and were issued a credit, that credit will expire 1 year from date of issue. Credits are 1-time use and there will be no remaining value after redemption even if you don’t use all of it.

How To Cancel a Frontier Airlines Flight [Points or Cash Ticket]

Updated: September 29, 2024, 4:36am CDT

Edited by:

Jump to Section

Key Takeaways
Frontier’s Cancellation Policy: Flights Booked With Cash or Points
Frontier’s Change Policy: Flights Paid With Cash or Points
How To Cancel a Frontier Ticket
How To Use Frontier Flight Credit
Final Thoughts

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

Key Takeaways

Frontier Airlines allows online cancellations, but refund eligibility depends on when you cancel and the ticket type.
Full refunds are available within 24 hours of booking if the flight is over 7 days away.
Award tickets can be canceled prior to departure with your miles returned to your account but are subject to a $75 redeposit fee.

No one wants to be in a position where you have to cancel a flight. Unfortunately, this is a reality many of us will deal with at some point.

If you need to cancel your Frontier Airlines flight, a bit of preparation in advance can save you a lot of headaches and money.

Frontier’s Cancellation Policy: Flights Booked With Cash or Points

All flight tickets over 7 days from departure may be canceled for a full refund up to 24 hours after purchase with no cancellation fees.

Base Fare/Standard

If it has been less than 24 hours since you originally purchased the ticket, you can cancel it at no cost.

If you must cancel your flight within 6 days of departure, you will incur a $99 cancellation fee.

Your ticket will retain its value for 365 days, and the value may be applied toward the purchase of a future ticket. If you fail to show up for your flight or don’t cancel your ticket before departure, you will forfeit the remaining value of the ticket.

Economy, Premium, or Business Bundle

You can cancel your ticket without paying any cancellation fees if you purchased a bundle. When you cancel your flight, you will retain the value of your ticket for use within 1 year of the transaction date on a future Frontier flight. You must fill out an online refund request form to request a refund.

In addition to the added flexibility, passengers who purchase a bundle receive a free carry-on bag, 2 checked bags (Business bundle), seat selection, and priority boarding (Business and Premium bundles). Purchasing a bundle can be a great option if you think you may need to cancel your flight and you’re planning to bring baggage anyway.

SCROLL FOR MORE

Cancellation Timeframe/Fare Bundles	Basic Fare/Standard	Economy, Premium or Business Bundles
60+ Days Prior to Departure	$0	$0
59 to 7 Days Prior to Departure	$49	$0
6 Days or Less Prior to Departure (Including Same Day)	$99	$0

Award Tickets

If you want to cancel your award ticket, you may cancel your itinerary and redeposit your Frontier Miles back into your account for a $75 redeposit fee. Redeposit fees are nonrefundable, and tickets must be canceled before the flight’s departure to retain their value.

Hot Tip:

The cancellation fee is waived if you’re an elite Frontier member and purchase a Last Seat Award.

Frontier’s Change Policy: Flights Paid With Cash or Points

Base Fare/Standard

You will incur no costs if you change your flight 60 or more days before departure. At 59 to 7 days before departure, you will incur a reduced fee of $49 per passenger. Flight changes 6 days or less before departure (including the same day) incur a fee of $99 per passenger.

SCROLL FOR MORE

Change Timeframe	Change Fee
Less than 24 hours after purchase (for flights over 7 days from departure)	$0
60+ days prior to departure	$0
59 to 7 days prior to departure	$49
6 days or less prior to departure (including same day)	$99

You will be responsible for any difference in airfare price. However, if you change to a less expensive flight, you will not receive a credit or refund for the difference in fare.

If you’re changing to a different flight on the same day, Frontier offers a Same Day Confirmed flight option for a flat fee of $99 (Basic Fare/Standard). This is free to Frontier Miles elite members or those who purchased the Economy, Premium, or Business bundle.

Economy, Premium, or Business Bundle

Similar to its canceled ticket policy, passengers with a bundle can make itinerary changes with no additional fees. However, you will still be responsible for any difference in the airfare price.

Award Tickets

If you change your award ticket 8 or more days before travel, you will not incur a change fee. If your flight is 7 days or less away, you must pay a change fee of $99.

How To Cancel a Frontier Ticket

Step 1: Log in to your account on Frontier’s homepage and select “My Trips” or “Bookings.”

Step 2: Once you’ve selected the trip you want to cancel, select “Cancel Booking.”

Frontier Cancel Booking — Image Credit: Frontier Airlines

Step 3: The next screen will ask you to confirm that you want to cancel your booking. After you click confirm, your booking will officially be canceled.

Step 4: Finally, if you’re eligible for a refund, you must request a refund through an online refund request form.

If you don’t want to cancel your booking online and prefer to have a phone agent assist you, you can contact Frontier Reservations at 801-401-9000.

How To Use Frontier Flight Credit

If you need to use a flight credit from a previous flight, start a new booking on the Frontier website. Once you’ve found the flight you want to book and reach the payment screen, select “HAVE FRONTIER CREDIT” and enter the 6-digit confirmation code for the credit, which will be the confirmation code from the original booking.

A few helpful things to keep in mind with your Frontier credits:

Credits are not redeemable for cash.
Credits from a reservation that purchased a bundle expire 1 year from the issue date.
Credits are 1-time use, meaning they have no remaining value after redemption. For example, if you use a $120 credit to purchase a $100 flight, you cannot use the remaining $20 towards a future flight.
Credits are nontransferable and may only be redeemed in the passenger’s name to whom it was issued.

Final Thoughts

If you might need to cancel or change your flight and are planning to bring baggage, purchasing a Frontier bundle might be your best option. A bundle allows you to change or cancel your flight and receive a refund. It also includes a free carry-on bag, checked bag, seat selection, and priority boarding.

Cancelling a flight can be very stressful, so understand your options. If you’ve planned accordingly, you may save yourself significant money.