What terminal does JetBlue use at Boston’s Logan International Airport (BOS)?

JetBlue departs from Terminal C at Boston Logan. Domestic and international check-in and departure are both handled at Terminal C.

What is the cabin configuration and comfort like on JetBlue’s Airbus A220-300 planes?

The A220 seats 140 passengers in a 2-3 configuration, offering the widest single-aisle coach seats in JetBlue’s fleet (about 18.6 inches wide), generous legroom, large windows, roomy overhead bins, and in-seat power options with plugs and both USB-A and USB-C ports. Customers will also find seatback entertainment and free high-speed Fly-Fi internet at no cost.

What is JetBlue’s policy for carry-on and personal items?

As of September 2024, even passengers on the lowest fare (Blue Basic, the airline’s version of basic economy) are allowed 1 carry-on bag and 1 personal item (that fits under the seat) at no extra cost.

How much does checked baggage cost on JetBlue?

Checked bag fees vary depending on fare class, when you pay, and whether you’re traveling during peak times. The first checked bag typically costs around $39 if added before check-in, and the second costs around $59 for many economy fares. However, if you don’t prepay for your luggage before check-in, these fees increase by $10 per bag. Additionally, fees increase by $5 to $10 per bag during peak travel periods.

Does JetBlue still use older aircraft like the Embraer E190 or has it shifted completely to newer planes?

JetBlue officially retired the last E190 from standard service, completing its transition to an all-Airbus fleet centered on the A220 and A320 families.

7 Things You Should Know About Flying JetBlue A220-300 Economy Class From Boston to Chicago [Review]

Updated: April 9, 2026, 11:18pm CDT

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7 Things You Should Know About Flying JetBlue Economy on the A220
Final Thoughts

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I’ve flown JetBlue Mint — the airline’s business class — several times. However, I’d never flown JetBlue economy before.

I recently changed that by taking a flight on a JetBlue Airbus A220-300 aircraft from Boston to Chicago. The flight lasted slightly over 3 hours, and I enjoyed multiple aspects of the experience, including the Wi-Fi, entertainment, and the space at my seat.

There were a few items that could be improved, though: the boarding process and the cabinet doors in the lavatories.

Here are the key takeaways from my recent flight experience in early November 2025.

7 Things You Should Know About Flying JetBlue Economy on the A220

My 3-hour JetBlue flight had a few minor issues, but it was an overall positive experience. Here’s what you should know about flying in economy with JetBlue, based on my recent trip.

1. Checking in With JetBlue at BOS Was Easy

JetBlue uses Terminal C at Boston Logan International Airport (BOS). Here, you’ll find a massive area dedicated to JetBlue check-in, including kiosks for do-it-yourself check-in, baggage drop, customer service desks, and a dedicated check-in area for Mint and Mosaic elite members.

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JetBlue's main check-in area.

JetBlue also offers priority security at BOS Terminal C, available to those with elite status, traveling in Mint business class, or who have selected this benefit with their JetBlue TrueBlue “Perks You Pick” options. However, you can’t use TSA PreCheck in conjunction with the priority security service, meaning you will need to remove your liquids and laptops if you use this service instead of the TSA PreCheck line.

2. Boarding Was Messy

Our flight departed from gate 26, but it was delayed due to the late arrival of our aircraft. Thus, passengers were impatient.

JetBlue gate sign BOS ORD — Once we finally started boarding at gate 26.

The crew at the gate announced details about the boarding process and continued to call out boarding groups. Eventually, people stopped listening and moved forward en masse to board the plane, regardless of their assigned boarding group or the group boarding at the time. The gate staff relented and allowed everyone to board the plane whenever they wanted.

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Right before boarding got messy.

Because people rushed into the plane whenever they wanted, a line formed quickly, backing up into the jet bridge. The flight attendants also didn’t make any effort to expedite boarding. They didn’t encourage passengers to step out of the aisle quickly or quit being in the way of other passengers who needed to get past them. Thus, things moved slowly, increasing the amount of time our flight was delayed.

Hot Tip:

In addition to receiving complimentary checked bags, you can also join an earlier boarding group by holding a JetBlue credit card.

3. The Seats and Cabin Felt Spacious

My flight from Boston to Chicago (ORD) was operated by an Airbus A220-300. JetBlue’s A220 planes have 30 Even More seats with extra legroom at the front of the aircraft and in the exit rows, as well as 110 standard economy seats — all featuring a 2-3 layout.

JetBlue A220 economy cabin — Looking forward from my seat.

Facing toward the front of the plane, seats to the left of the aisle were ideal for a couple or 2 friends traveling together, as there were just 2 seats on this side.

The seats on my flight were in good condition, with no tears or serious signs of wear. The cabin was also clean, and the 32-inch pitch at my seat meant I had space between my knees and the seat in front of me. For reference, I’m 5 feet, 10 inches tall.

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My seat at boarding.

Each seat had a tray table that was easily released with a latch, armrests, a seatback pocket, and a personal entertainment system — a feature that’s becoming increasingly rare as airlines remove these amenities and encourage passengers to use their phones or tablets to watch movies during the flight.

The seats also featured USB-A and USB-C ports, as well as a universal outlet, making it easy to charge phones and laptops during the flight.

Hot Tip:

Among U.S. airlines, JetBlue offers the most legroom in economy, providing an average of 32.3 inches of pitch — the space between rows of seats.

4. Lavatories Were Clean but Had Issues

JetBlue’s A220 planes have 3 lavatories: 1 at the front near the cockpit and 2 at the rear of the plane. The flight attendants kept these clean and well-stocked throughout the flight.

However, the supply cabinet in these restrooms seemed to have an issue. I visited 2 of the 3 lavatories as part of this review. In both of them, I found the cabinet door open, or it popped open to hit me in the shoulder during some turbulence.

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Inside one of the plane's lavatories.

5. Entertainment Options Were Great

As other domestic carriers like American Airlines remove seatback screens, it was nice to see a personal entertainment screen at each seat on this plane. These had headphone jacks underneath, and flight attendants came around offering headphones to anyone who needed them.

Once I started using the entertainment system, it provided a quick overview of its features, including the option to use my phone as a remote and watch movies in sync with my friends.

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My entertainment screen.

The entertainment system offered movies, live TV shows, audiobooks, games, and more. It was also possible to see information about our flight.

6. Wi-Fi Was Free — And Great

JetBlue offers complimentary inflight internet to all passengers. This Fly-Fi service, as it’s known, is easy to use, and I found information about using it in the entertainment system.

JetBlue A220 entertainment wifi — Info about using Wi-Fi was provided in the entertainment system.

Connecting to the service required watching an ad. Interestingly, I had my choice of ads to watch.

JetBlue Wi Fi ads — Ads to choose from for accessing the internet. Image Credit: JetBlue

Once I was connected, the connection was stable and reliable. Download speeds were good, at nearly 47 Mbps, although upload speeds were very slow, at 1 Mbps. You shouldn’t plan to send any large email attachments on this connection.

JetBlue Wi Fi speed test — Wi-Fi speeds during my flight. Image Credit: Speedtest

Hot Tip:

JetBlue will become the first airline to offer complimentary high-speed Wi-Fi from Amazon’s Project Kuiper, the key rival to Starlink. However, this service is not yet available on any of JetBlue’s planes.

7. Service Inside the Plane Was Good

Our boarding and departure process wasn’t great, and I was surprised the flight attendants didn’t try to organize the passengers to help things move more efficiently. That said, once we took off, I thought the service was good.

The flight attendants were friendly, they kept the lavatories clean and stocked, and they smiled while offering complimentary drinks and snacks to passengers during the flight.

JetBlue A220 economy night overhead — Looking up the aisle during the flight.

They were also efficient in their duties, collecting trash quickly and keeping announcements short and to the point, rather than rambling on the overhead speaker, which I appreciated.

Final Thoughts

My 3-hour economy flight from Boston to Chicago with JetBlue had more positives than negatives. I definitely appreciated the complimentary internet, space at my knees, and inflight service.

Boarding could’ve been better, and having a lavatory cabinet door smack me during the flight was definitely a surprise. Aside from these minor issues, the flight was overall good. JetBlue’s economy experience within the U.S. is a good one.