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JetBlue Airways Boarding Groups & Process — Everything You Need to Know

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Jeff Brownson

Jeff Brownson

Former Content Contributor

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Jeff got into the points and miles game in 2010 and since then has visited over 35 countries, flying mostly in first and business class. He’s a contributor to Traveling Dad and has spoken at the Chica...
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Keri Stooksbury

Editor-in-Chief

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With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...
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& Kellie Jez

Kellie Jez

Director of Operations & Compliance

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Kellie’s professional experience has led her to a deep passion for compliance, data reporting, and process improvement. Kellie’s learned the ins and outs of the points and miles world and leads UP’s c...
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JetBlue Airways Boarding Groups & Process — Everything You Need to Know

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Headquartered in New York City and with a base of operations at John F. Kennedy International Airport (JFK), JetBlue Airways is quickly becoming a favorite airline of many American travelers.

Though JetBlue doesn’t quite have the route network of the big 3 American carriers, they are constantly expanding — and doing so with style.

JetBlue’s upper-class Mint product is one of the best in terms of comfort and service when getting around the U.S., Caribbean, and Central and South America. They have more comfortable seats, friendlier staff, and nicer amenities than other carriers, all for a reasonable price.

In addition, their economy class seats are at least as good (and often better) than traditional carriers, and service is consistently polished and great.

Because of this, many Americans make an effort to fly JetBlue whenever they can. If the price is comparable and the schedule fits with what you need, it makes sense to choose JetBlue for a better experience.

But as the JetBlue flight network expands and more and more people begin to fly with them, boarding has become more of a challenge.

The combination of increased flight traffic and more passengers on each flight means a whole lot of people need to know how to board their JetBlue flights every day.

Luckily, that’s just what we are going to show you how to do. We will explain all the details of the JetBlue Airways boarding process, so you’ll be prepared the next time you need to board one of their planes.

JetBlue Airways Boarding Groups

Beginning operations in 2000, JetBlue used a fairly simple boarding process for their first 17 years of existence. They boarded their elite members and those needing special assistance first, and then they boarded all other passengers by their row number.

Starting from the back of the plane and moving forward, the idea was that nobody would have to wait behind someone else and boarding would be completed faster.

But in October 2017, JetBlue decided this was no longer the best way to board a plane and completely switched their boarding procedures.

For occasional JetBlue passengers who haven’t flown with them since before then, what we are about to go over will come as a surprise. But for those used to flying other American carriers, things will look fairly similar.

Like many other airlines, JetBlue now uses a mix of named boarding groups and “numbered” boarding groups. They do it a bit differently by giving their groups letters instead of numbers, but the idea is still the same.

(Why they don’t just give a letter to each group of passengers we will never know, but that doesn’t seem to be the way airlines work!)

As it is, with their mix of letters and names, here are the detailed groups that JetBlue uses in their boarding process, and which passengers are eligible to board with each group.

Pre-Boarding

  • Customers with disabilities

Mosaic and Mint Customers

Even More Space Customers

  • Group A

Courtesy Boarding

General Boarding by Group:

  • Group B
  • Group C
  • Group D
  • Group E (n/a for E-190 aircraft)

All Remaining Customers

  • It’s unclear which passengers would be in this group, and why they would not be assigned to one of the general boarding groups.

Our only thought is that this designation is used so that there’s an official place in the boarding procedure to accommodate standby passengers waiting on available seats, or JetBlue employees who are flying non-revenue flights.

Boarding Notes

If unaccompanied minors arrive at the boarding gate prior to the start of the boarding process, they will be allowed to board first with the pre-boarding group. If they arrive after the start of boarding, unaccompanied minors will board at the end of the process, after other passengers are all on the aircraft.

This is done so that there is no confusion and no danger of the unaccompanied minors being mixed with other passengers or being separated from their JetBlue escort.

JetBlue’s boarding procedure assigns groups for general boarding based on the number of passengers on the plane and where they are seated.

Your boarding group is based on the specific seat you are assigned to (not the row), and it’s designed to stagger passengers in each group so everyone has enough space to get settled.

Because of the way they do this, it is not possible to choose a seat to get yourself into an earlier boarding group. For each flight, the same seat may be in a different boarding group depending on the other passengers and their seating locations.

Hot Tip: The general boarding group assignments seem somewhat confusing when you read about it, but in practice, you have nothing to worry about. Just pick the seat you want to sit in and board in whatever group they assign you. If you really want to get on the plane early, choose an Even More Space seat and you will board with group A.

How to Build Up Your JetBlue TrueBlue Points Balance

Using your JetBlue TrueBlue points is a great way to experience the pampering service and comfortable seats of JetBlue Mint upper-class. Mint is one of the best ways to fly coast to coast in the U.S., so do what you can to earn those points, and you’ll be flying in comfort in no time. Image Credit: EQRoy via Shutterstock

If you want to try out the JetBlue Airways boarding procedure, a great way to do that is by using your JetBlue TrueBlue points to book a flight.

There are plenty of ways to earn lots of JetBlue TrueBlue points — the simplest probably being paying for flights and flying around the country with them.

If that’s not what you want to do though, and you want to book a flight with points like we mentioned above, you can still earn plenty of points through these great credit cards.

JetBlue Credit Cards

JetBlue and Barclays offer 1 business and 2 personal co-branded credit cards that allow you to earn TrueBlue points.

On the personal side, The JetBlue Card is a no-annual-fee card with limited additional benefits besides earning TrueBlue points and discounted inflight purchases.

The JetBlue Plus Card carries an annual fee of $99, but it comes with higher TrueBlue points earning potential and several additional benefits (like free bags and discounted inflight purchases).

The JetBlue Business Card is perfect for your business spending and mirrors the JetBlue Plus card in benefits, earning, and its annual fee of $99.

With both the personal and business cards, you will be well on your way to booking your JetBlue flights with points.

Chase Ultimate Rewards Credit Cards

You can transfer Chase Ultimate Rewards points to JetBlue at a 1:1 ratio.

Recommended Chase Cards (Personal)

Chase Sapphire Preferred® Card

Chase Sapphire Preferred® Card

U.P. Rating
The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

A fantastic travel card with a huge welcome offer, good benefits, and perks for a moderate annual fee.

Learn More(at Chase's secure site)

Chase Sapphire Preferred® Card

A fantastic travel card with a huge welcome offer, good benefits, and perks for a moderate annual fee.
Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Ultimate Rewards®.
60,000 points
$1,200
$95
Credit ranges are only a recommendation and a variation of FICO© Score. Issuers may use many types of credit scores when considering an application.
Good to Excellent (670-850)

The Chase Sapphire Preferred® card is one of the best travel rewards cards on the market. Its bonus categories include travel, dining, online grocery purchases, and streaming services, which gives you the opportunity to earn lots of bonus points on these purchases.

Additionally, it offers flexible point redemption options, no foreign transaction fees, and excellent travel insurance coverage including primary car rental insurance. With benefits like these, it’s easy to see why this card is an excellent choice for any traveler.

Pros

  • 5x points on all travel booked via the Chase Ultimate Rewards portal
  • 5x points on select Peloton purchases over $250 (through March 31, 2025)
  • 5x points on Lyft purchases (through March 31, 2025)
  • 3x points on dining purchases, online grocery purchases, and select streaming services
  • 2x points on all other travel worldwide
  • $50 annual credit on hotel stays booked through the Chase Ultimate Rewards portal
  • 6 months of complimentary Instacart+ (activate by July 31, 2024), plus up to $15 in statement credits each quarter through July 2024
  • Excellent travel and car rental insurance
  • 10% annual bonus points
  • No foreign transaction fees
  • 1:1 point transfer to leading airline and hotel loyalty programs like United MileagePlus and World of Hyatt
  • Complimentary Spot Club Platinum status with The Parking Spot for 2 years, 20% off of your first reservation, and points for 1 free day of parking (enroll by October 26, 2023)

Cons

  • $95 annual fee
  • No elite benefits like airport lounge access or hotel elite status
  • Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Ultimate Rewards®.
  • Enjoy benefits such as 5x on travel purchased through Chase Ultimate Rewards®, 3x on dining, and 2x on all other travel purchases, and $50 annual Ultimate Rewards Hotel Credit, plus more.
  • Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 60,000 points are worth $750 toward travel.
  • Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
  • Get complimentary access to DashPass which unlocks $0 delivery fees and lower service fees for a minimum of one year when you activate by December 31, 2024.
  • Member FDIC

Financial Snapshot

  • Foreign Transaction Fees: None

Card Categories

Rewards Center

Chase Ultimate Rewards

Chase Sapphire Reserve®

Chase Sapphire Reserve®

U.P. Rating
The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

A top player in the high-end premium travel credit card space that earns 3x points on travel and dining while offering top luxury perks.

Learn More(at Chase's secure site)

Chase Sapphire Reserve®

A top player in the high-end premium travel credit card space that earns 3x points on travel and dining while offering top luxury perks.
Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening.
60,000 points
$1,200
$550
Credit ranges are only a recommendation and a variation of FICO© Score. Issuers may use many types of credit scores when considering an application.
Excellent (740-850)

If you’re looking for an all-around excellent travel rewards card, the Chase Sapphire Reserve® is one of the best options out there.

The card combines elite travel benefits and perks like airport lounge access, with excellent point earning and redemption options.  Plus it offers top-notch travel insurance protections to keep you covered whether you’re at home or on the road.

Don’t forget the $300 annual travel credit which really helps to reduce the annual fee!

Pros

  • 10x points on car rentals, hotels, and dining booked via the Chase Ultimate Rewards portal
  • 10x points on Lyft purchases March 31, 2025
  • 10x points on Peloton equipment and accessory purchases over $250 through March 31, 2025
  • 5x points on airfare booked via the Chase Ultimate Rewards portal
  • 3x points on all other travel and dining purchases; 1x point on all other purchases
  • $300 annual travel credit
  • Priority Pass airport lounge access
  • TSA PreCheck, Global Entry, or NEXUS credit
  • Access to Chase Luxury Hotel and Resort Collection
  • Rental car elite status with National and Avis

Cons

  • $550 annual fee
  • Does not offer any sort of hotel elite status
  • Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Ultimate Rewards®
  • $300 Annual Travel Credit as reimbursement for travel purchases charged to your card each account anniversary year.
  • Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Ultimate Rewards® immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases
  • Get 50% more value when you redeem your points for travel through Chase Ultimate Rewards®. For example, 60,000 points are worth $900 toward travel
  • 1:1 point transfer to leading airline and hotel loyalty programs
  • Access to 1,300+ airport lounges worldwide after an easy, one-time enrollment in Priority Pass™ Select and up to $100 application fee credit every four years for Global Entry, NEXUS, or TSA PreCheck®
  • Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more
  • Member FDIC

Financial Snapshot

  • Foreign Transaction Fees: None

Card Categories

Rewards Center

Chase Ultimate Rewards

If you’re a business owner, see our list of the best Chase business credit cards.

Citi ThankYou Points Credit Cards

You can transfer Citi ThankYou Points to JetBlue at a 1:1 ratio.

You’ll need either the Citi Prestige® Card or the Citi ThankYou® Premier Card to transfer at that ratio. Citi ThankYou® Preferred cardholders, which otherwise cannot transfer points to airline miles, can transfer to JetBlue at 1:0.8 ratio.

Amex Membership Rewards Credit Cards

You can transfer Amex Membership Rewards to JetBlue at a rate of 1:0.8. Sometimes you can take advantage of promotional periods that bump up the transfer rate to 1:1.

Recommended American Express Cards (Personal)

The Platinum Card® from American ExpressTerms Apply / Rates & Fees

The Platinum Card® from American Express

U.P. Rating
The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

This card is undoubtedly the #1 card for luxury travel benefits. From the best lounge access (of any card) to statement credits, to complimentary elite status, you can’t go wrong.

Learn More(at Amex's secure site)

The Platinum Card® from American Express

This card is undoubtedly the #1 card for luxury travel benefits. From the best lounge access (of any card) to statement credits, to complimentary elite status, you can’t go wrong.
Earn 80,000 Membership Rewards® Points after you spend $8,000 on purchases on the Card in your first 6 months of Card Membership.
80,000 points
$1,760
$695
See Pay Over Time APR
Credit ranges are only a recommendation and a variation of FICO© Score. Issuers may use many types of credit scores when considering an application.
Good to Excellent (670-850)

When it comes to cards that offer top-notch benefits, you’d be hard-pressed to find a better card out there than The Platinum Card® from American Express.

Make no mistake — the Amex Platinum card is a premium card with a premium price tag. With amazing benefits like best-in-class airport lounge access, hotel elite status, and tremendous value in annual statement credits, it can easily prove to be one of the most lucrative cards in your wallet year after year.

Pros

  • The best airport lounge access out of any card (by far) — enjoy access to over 1,400 worldwide lounges, including the luxurious Amex Centurion Lounges, Priority Pass lounges, Plaza Premium Lounges, and many more!
  • 5x points per $1 spent on flights purchased directly with the airline or with American Express Travel (up to $500,000 per year)
  • 5x points per $1 spent on prepaid hotels booked with American Express Travel
  • Annual and monthly statement credits upon enrollment (airline credit, Uber Cash credit, Saks Fifth Avenue credit, streaming credit, prepaid hotel credit on eligible stays, Walmart+ credit, CLEAR credit, and Equinox credit)
  • TSA PreCheck or Global Entry credit
  • Access to American Express Fine Hotels and Resorts
  • Access to Amex International Airline Program
  • No foreign transaction fees (rates and fees)

Cons

  • $695 annual fee (rates and fees)
  • Airline credit does not cover airfare (only incidentals like checked bags)
  • Earn 80,000 Membership Rewards® Points after you spend $8,000 on purchases on your new Card in your first 6 months of Card Membership. Apply and select your preferred metal Card design: classic Platinum Card®, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu.
  • Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel.
  • $200 Hotel Credit: Get up to $200 back in statement credits each year on prepaid Fine Hotels + Resorts® or The Hotel Collection bookings with American Express Travel when you pay with your Platinum Card®. The Hotel Collection requires a minimum two-night stay.
  • $240 Digital Entertainment Credit: Get up to $20 back in statement credits each month on eligible purchases made with your Platinum Card® on one or more of the following: Disney+, a Disney Bundle, ESPN+, Hulu, The New York Times, Peacock, SiriusXM, and The Wall Street Journal. Enrollment required.
  • $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership (subject to auto-renewal) with a statement credit after you pay for Walmart+ each month with your Platinum Card®. Cost includes $12.95 plus applicable local sales tax. Plus Up Benefits are excluded.
  • $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to your Platinum Card®.
  • $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Uber Cash and Uber VIP status is available to Basic Card Member only.
  • $300 Equinox Credit: Get up to $300 back in statement credits per calendar year on an Equinox membership, or an Equinox club membership (subject to auto-renewal) when you pay with your Platinum Card®. Enrollment required. Visit https://platinum.equinox.com/ to enroll.
  • $189 CLEAR® Plus Credit: Breeze through security with CLEAR Plus at 100+ airports, stadiums, and entertainment venues nationwide and get up to $189 back per calendar year on your Membership (subject to auto-renewal) when you use your Platinum Card®. Learn more.
  • $100 Global Entry Credit: Receive either a $100 statement credit every 4 years for a Global Entry application fee or a statement credit up to $85 every 4.5 years for a TSA PreCheck® (through a TSA official enrollment provider) application fee, when charged to your Platinum Card®. Card Members approved for Global Entry will also receive access to TSA PreCheck at no additional cost.
  • Shop Saks with Platinum: Get up to $100 in statement credits annually for purchases in Saks Fifth Avenue stores or at saks.com on your Platinum Card®. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $300 SoulCycle At-Home Bike Credit: Get a $300 statement credit for the purchase of a SoulCycle at-home bike with your Platinum Card®. An Equinox+ subscription is required to purchase a SoulCycle at-home bike and access SoulCycle content. Must charge full price of bike in one transaction. Shipping available in the contiguous U.S. only. Enrollment Required.
  • Unlock access to exclusive reservations and special dining experiences with Global Dining Access by Resy when you add your Platinum Card® to your Resy profile.
  • $695 annual fee.
  • Terms Apply.

Financial Snapshot

  • APR: See Pay Over Time APR
  • Foreign Transaction Fees: None

Card Categories

Rewards Center

American Express Membership Rewards

American Express® Gold CardTerms Apply / Rates & Fees

American Express® Gold Card

U.P. Rating
The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

This is the go-to card for food lovers who dine out at restaurants and those who want big rewards at U.S. supermarkets!

Learn More(at Amex's secure site)

American Express® Gold Card

This is the go-to card for food lovers who dine out at restaurants and those who want big rewards at U.S. supermarkets!
Earn 60,000 Membership Rewards® Points after you spend $4,000 on eligible purchases with your new Card within the first 6 months.
60,000 points
$1,320
$250
See Pay Over Time APR
Credit ranges are only a recommendation and a variation of FICO© Score. Issuers may use many types of credit scores when considering an application.
Good to Excellent (670-850)

The American Express® Gold Card is definitely a game-changer.

With this card, you can earn 4x Membership Rewards points at restaurants and you’ll also earn 4x Membership Rewards points at U.S. supermarkets on up to $25,000 per calendar year in purchases, then 1x.

There isn’t another card on the market that offers a 1-2 punch like this. Of course, there are a number of other benefits of the Gold Card as well, including extra monthly dining rewards and more.

Pros

  • 4x points per $1 at restaurants, plus takeout and delivery in the U.S.
  • 4x points per $1 at U.S. supermarkets, up to $25,000 per calendar year in purchases; and 1x thereafter
  • 3x points per $1 on flights purchased directly from airlines or at Amex Travel
  • Up to $120 annual dining credit: up to $10 monthly statement credit when you pay with the Amex Gold card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, Milk Bar and select Shake Shack locations
  • Up to $120 in annual Uber Cash: get $10 monthly in Uber Cash for Uber Eats orders or Uber rides in the U.S. when you add your Gold Card to your Uber account
  • No foreign transaction fees (see rates and fees)
  • Access to Amex’s The Hotel Collection
  • Access to American Express transfer partners

Cons

  • Earn 60,000 Membership Rewards® points after you spend $4,000 on eligible purchases with your new Card within the first 6 months of Card Membership.
  • Earn 4X Membership Rewards® Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards® points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X).
  • Earn 3X Membership Rewards® points on flights booked directly with airlines or on amextravel.com.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and each month automatically get $10 in Uber Cash for Uber Eats orders or Uber rides in the U.S., totaling up to $120 per year.
  • $120 Dining Credit: Satisfy your cravings and earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, Milk Bar and select Shake Shack locations. Enrollment required.
  • Get a $100 experience credit with a minimum two-night stay when you book The Hotel Collection through American Express Travel. Experience credit varies by property.
  • Choose the color that suits your style. Gold or Rose Gold.
  • No Foreign Transaction Fees.
  • Annual Fee is $250.
  • Terms Apply.

Financial Snapshot

  • APR: See Pay Over Time APR
  • Foreign Transaction Fees: None

Card Categories

Rewards Center

American Express Membership Rewards

Business owner? See our list of the best Amex business credit cards.

Final Thoughts

JetBlue Airways started out as a lower cost carrier, and their fares are still consistently pretty low. What we didn’t expect to see from them, however, is the excellent level of service and hard product that set them a step above most other airlines based here in the United States.

As more people began to fly with JetBlue and their flight network increased, they needed to update their boarding procedures to deal with it. Their major change in October 2017 brought them more in line with the way most major airlines do things.

The current procedure is a mix of named and lettered groups that can be quite confusing at first glance, but once you understand the method behind the madness, it begins to make more sense.

We’ve done our best to give you all of the details of the current JetBlue Airways boarding procedures, and we hope this will help get your trip off to a stress-free start the next time you fly with them. See you in the air!

The information regarding The JetBlue Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding The JetBlue Plus Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding The JetBlue Business Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. 
The information for the Citi Prestige® Card has been collected independently by Upgraded Points and not provided nor reviewed by the issuer.

For rates and fees of The Platinum Card® from American Express, click here.
For rates and fees of the American Express® Gold Card, click here.

Featured Image Credit: Daniel Ross

Frequently Asked Questions

JetBlue has 5 lettered boarding groups (A-E). They also offer pre-boarding to customers with disabilities, separately board their Mosaic and Mint customers, and offer early courtesy boarding to active military personnel and customers traveling with children in car seats or strollers.

Yes, JetBlue Airways uses assigned seating for their flights. Seats can be chosen when you book your tickets or any time up until you check in for your flight. JetBlue agents at the airport can assist with seating changes or assignments on the day of your flight.

Boarding group A on JetBlue includes all passengers who have booked Even More Space seats for that flight. Group A boards the plane after pre-boarding and after Mosaic and Mint customers, but before general boarding.

Boarding group B is the first of the general boarding groups on JetBlue Airways. General boarding groups B-E are assigned by the specific seat chosen, and are based on the number of passengers on the plane and the disbursement of those passengers throughout the aircraft.

Boarding group C is the second of the General Boarding Groups on JetBlue Airways. General boarding groups B-E are assigned by the specific seat chosen and are based on the number of passengers on the plane and the disbursement of those passengers throughout the aircraft.

Boarding group D is the third of the general boarding groups on JetBlue Airways. General boarding groups B-E are assigned by the specific seat chosen and are based on the number of passengers on the plane and the disbursement of those passengers throughout the aircraft.

Boarding group E is the last of the general boarding groups on JetBlue Airways. General boarding groups B-E are assigned by the specific seat chosen and are based on the number of passengers on the plane and the disbursement of those passengers throughout the aircraft. Boarding group E does not apply for flights on E-190 aircraft.

Pre-boarding on JetBlue is reserved for customers with disabilities who need extra time to board. In addition, children traveling as unaccompanied minors will pre-board as long as they are present at the gate before boarding begins. Active military personnel and customers traveling with children in car seats or strollers will be allowed to board after group A, but before general boarding begins.

Active military personnel and customers traveling with children in car seats or strollers will be allowed courtesy boarding on JetBlue. Courtesy boarding takes place after group A, but before general boarding begins.

About Jeff Brownson

Since discovering miles and points in 2010, Jeff has traveled to over 35 countries, flying in first class, business class, and sometimes even in coach. Whether he’s staying in a hostel dorm, or in a luxury suite at a 5 star hotel, Jeff is constantly looking for the best deal to make travel as close to free as possible.

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21 comments

Patrick Noone

February 21, 2019

Does this courtesy for early boarding apply to veterans?

Erin Miller

February 21, 2019

Hi Patrick, it appears the answer is yes for “active duty” military personnel.

One of JetBlue’s help pages states: “JetBlue extends a pre-boarding courtesy to active military as part of our pre-boarding group.”

Bob

March 24, 2019

On a full flight, what seats will be assigned boarding with Group B?

Erin Miller

March 27, 2019

Hey Bob,

Boarding Group B should be for those with window seats in the back half of the plane.
Boarding Group C should be for passengers in middle seats in the back and front window seats.
Group D should be for passengers with aisle seats in the back and middle seats up front.
Group E should be for passengers with aisle seats in the forward part of the aircraft.

Hope this helps!

Cat

April 04, 2019

In my experience, Jet Blue doesn’t let kids in carseats board early. I flew from Reagan National to Orlando with my family, including my barely 3 year old daughter who was going to be riding in a car seat and they made us board at the same time as all the other passengers. I had done a lot of research prior to the flight and my understanding was I would have extra time to install the seat on the plane. I even told the gate agent we should be allowed to board, I had a car seat to install and they still wouldn’t let us board ahead of others. I wasn’t even in my seat as the plane was making it’s way to the runway. Jet blue needs to be following their policy!

David Ford

April 28, 2019

How do I get Mint or Mosaic boarding?

Christine Krzyszton

April 29, 2019

Hello David. Mosaic is the term for elite status with JetBlue.
The full term is TrueBlue Mosaic. To receive Mosaic boarding you would need to have JetBlue TrueBlue Mosaic elite status. Mint is a premium class of service product offered by JetBlue that you can purchase. Thank you for the question.

Grey

June 30, 2019

I was at the Boston Logan airport and they called out Platinum card holders for pre-boarding. What Card are they referring to?

Jarrod West

July 02, 2019

Hi Greg,

Are you certain they were referring to a credit card? The only credit card benfit for that allows early boarding with Jetblue is cardholders that spend $50,000 in a year in order to earn Mosaic status. The American Express Platinum card offers no such benefit.

Jonathan

July 24, 2019

Your descriptions of the co-branded JetBlue credit cards seem to imply that only JetBlue Plus cardholders receive discounts on inflight purchases. That is incorrect. No-annual-fee JetBlue Card accounts also get a 50% discount on inflight food and drink purchases.

Christine Krzyszton

July 24, 2019

Thank you for that clarification, Jonathan. We will edit the article to make that point clearer.

Pamela Charbonneau

November 12, 2020

Traveling with my family does everyone have to complete a covid-19 test before boarding the plane?

Jarrod West

November 12, 2020

Hi Pamela,

That will depend on where you are flying. If you’re flying within the US then this will not be required, but some international destinations require it.

Mark Mooney

April 07, 2022

I have a boarding group as AAELTE, but I don’t see that in any of the JetBlue Boarding groups. What group is this on the JetBlue flight?

Jarrod West

April 08, 2022

Hi Mark,

Are you in an Even More Space seat due to your AA status? If so, you should be boarding in Group A.

Mindy Mork

August 03, 2022

The way in which they handle partner elite members is unnecessarily complicated, isn’t it? I am AAdvantage Exec Plat, and my boarding pass says “AAELTE.” There was no announcement for AAELTE at all and, after the fact, the gate agent said AAELTE means Group A. Then, why not simply say Group A instead of AAELTE…or, at least, make an announcement accordingly…

Annie Borja

May 28, 2022

I have the AAdvantage Platinum Select World Elite MC, although I didn’t use it to book this flight. Will I be qualified for the Even more Space & 1st checked baggage Free & Group A boarding?

Jarrod West

June 06, 2022

Hi Annie,

As far as I know, American Airlines credit cards do not offer any benefits on JetBlue flights. You’ll only receive reciprocal benefits if you have American Airlines’ elite status.

Javier

February 06, 2023

Mine says group F

Alex

April 26, 2023

Can you get placed in Group D even if you’re in seat 1B, or should I talk to a gate agent?

Jarrod West

April 26, 2023

Hi Alex,

If you are in an Even More Space seat then you should have Group A boarding.

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