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Park Hyatt Zürich: A Luxurious Swiss Getaway [In-depth Review]

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Katie Seemann

Katie Seemann

Senior Content Contributor

Countries Visited: 27U.S. States Visited: 27

Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure an...
Edited by: Juan Ruiz

Juan Ruiz

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Countries Visited: 40U.S. States Visited: 27

Juan has been involved in credit cards, loyalty, travel, and personal finance for more than 10 years. He has worked for several outlets including The Points Guy and Forbes and was previously Editor-in...
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Keri Stooksbury


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With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...

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I just got back from Switzerland, where I spent 3 nights at the Park Hyatt Zürich. The original plan for this European trip was to only go to Germany. However, when I saw that the Park Hyatt Zürich had 3 nights of off-peak award availability, I quickly changed plans to include Switzerland.

Before booking this hotel, I hadn’t researched Switzerland or other Zürich hotel options at all (chocolate, cheese, and off-peak Park Hyatt award availability was all of the information I needed). I prefer hotels that are centrally located so that I don’t have to rely on public transportation to get to attractions and restaurants; luckily, the Park Hyatt Zürich turned out to be in a fantastic location within walking distance of everywhere I wanted to go.

The location, along with spacious rooms, nice in-room amenities, and friendly staff, made my stay at Park Hyatt Zürich one that I thoroughly enjoyed.

Location and Transportation

We arrived early in Zürich after taking an American Airlines flight in economy from the U.S. (you can read more about the tricks I used to get extra space on this flight in my article about AA premium economy vs. economy).

Taking a cab from Zürich International Airport (ZRH) to the Park Hyatt Zürich can cost as much as $80, so we opted for the train instead. We hopped on the SBB train at the airport (Zürich Flughafen) and took it directly to the Zürich Enge station (take the S2 or S24 to avoid having to transfer). The ride took about 20 minutes and cost ~$15 for 2 one-way tickets. The train stop is just a 7-minute walk from the hotel so it’s super-convenient (as long as you’re traveling with carry-on luggage only).

If you need snacks before the short walk to the hotel, there’s a Coop grocery store and an excellent pretzel booth near the exit of the train station. After we checked in, we headed back there to grab some snacks, and I had one of the best pretzels I have ever eaten.

This cheese pretzel I got at the train station was so good.

The Park Hyatt Zürich is centrally located about a block and a half from Lake Zürich and within walking distance of the Old Town area. It’s just under a 20-minute walk from the main train station, Zürich HB, which made it very easy to hop on a train for the day to explore more of Switzerland.

Hot Tip:

I took an SBB train from Zürich to Interlaken and Grindelwald for the day, while another Upgraded Points writer opted for an ÖBB train from Zürich to Innsbruck during his trip.

Park Hyatt Zürich is within easy walking distance of Lake Zürich and the old town.

The outside of the hotel was modern, yet unassuming — not what you’d expect from a hotel with the name “Park Hyatt” on it.

Park Hyatt Zürich exterior.

However, as you get closer to the front door, the Park Hyatt-branded Rolls Royce sitting near the entrance hinted at the type of establishment you were walking into.

There was a Park Hyatt Rolls Royce parked in front of the hotel.
Hot Tip:

If you’re planning a trip that includes Switzerland, check out our guide about the best ways to fly to Europe using points and miles for some “pointers” (pun intended).


This trip was originally supposed to be split between Frankfurt and Munich in Germany. However, I happened to find 3 nights of off-peak availability at the Park Hyatt Zürich during the time we wanted to travel, so I booked it and asked questions later. Thankfully, the rest of my family agreed to swap Frankfurt for Zürich on our itinerary.

Even better, I booked this stay before this hotel moved up to a Category 8, so I got a great deal. I paid only 25,000 World of Hyatt points per night, while the non-refundable advance purchase cash rates were about $570 per night during my stay.

Cash rates at the Park Hyatt Zurich started at $570 per night during my stay.

The total cost would have been ~$1,727 for my 3-night stay — giving me a 2.3 cents per point value. The cents-per-point value is even better if you do the math with the refundable member rate (~$643 per night), which is what I would have booked if I was going to pay cash.

No matter how you look at it, this was a great deal considering we value World of Hyatt points at ~1.5 cents each.

Booking a Cash Rate

If you decide to book the Park Hyatt Zürich with cash, be sure to use a travel credit card that will earn lots of points. The World of Hyatt Credit Card or World of Hyatt Business Credit Card are great options since they earn up to 9 points total for Hyatt stays: 4 Bonus Points per $1 spent at Hyatt hotels and 5 Base Points per $1 from Hyatt as a World of Hyatt member.

Other great choices would be the Chase Sapphire Reserve® or the Ink Business Preferred® Credit Card, both of which earn 3x points on travel expenses, including hotels. Chase Ultimate Rewards points also transfer to World of Hyatt.

You can also book Park Hyatt Zürich through programs like Amex Fine Hotels & Resorts, Hyatt Privé, and Chase’s The Luxury Hotel & Resort Collection to get extra benefits such as free breakfast, a room upgrade (where available), and a property credit.

You can get benefits like free breakfast when you book through a program like Amex Fine Hotels & Resorts. Image Credit: American Express
Hot Tip:

The Park Hyatt Zürich is now a Category 8 hotel that costs 30,000 points off-peak, 35,000 points for a standard night, and 40,000 points during peak times. Thankfully, there are lots of ways to earn World of Hyatt points fast so you can start planning your vacation in no time.

Check-in and Elite Benefits

We arrived early in the morning to check in to the Park Hyatt Zürich. As expected, our room wasn’t ready (normal check-in time is 3 p.m.) so we left our luggage with the front desk and made plans to go get something to eat.

The friendly front desk staff was able to get us checked in by about 10:30 a.m.

However, as we stepped away from the front desk, the woman that was checking us in ran over to us to let us know that a room would be available within 30 minutes, so we waited in the lobby and went up to the room as soon as it was ready.

At the time of this stay, I had Explorist status in the World of Hyatt program. There’s really not too much to get excited about at this elite level so I wasn’t expecting much. We were offered a late checkout, which we didn’t need, and were told that bottled water was available in the room free of charge (although this was a benefit of the hotel and had nothing to do with my status).

The lobby felt elegant and modern.

We were, however, “upgraded” to a room on a high floor. While this was nice, it wasn’t a huge deal since the hotel doesn’t have many floors so there aren’t any better views from the higher floors.

Hot Tip:

If you don’t have Hyatt elite status but happen to have a friend that has Globalist status, you can ask them to make a Guest of Honor booking for you. This benefit, which is only available if you’re booking with points, allows you to enjoy your friend’s on-site elite benefits such as free breakfast and access to suite upgrades, when available.


The Park Hyatt Zürich has a gym and a spa in a combined area on the second floor.

The entrance to the gym and fitness center was very calm and serene.

Fitness Center

The gym at the Park Hyatt Zürich was open 24 hours a day. It’s a bright space with floor-to-ceiling windows so you can enjoy street views as you work up a sweat. There was cardio equipment as well as weights available.

The floor-to-ceiling windows in the gym let in a lot of natural light.


The Park Hyatt Zürich spa was open from 7 a.m. to 11 p.m. daily and offered treatments including massages and facials. There were a couple of treatment rooms as well as a changing area with lockers.

Spa treatments were available by appointment daily.

There was also a sauna and steam room available to guests.

There was a steam room and sauna in the spa area.
Bottom Line:

There’s a spa and fitness center at the Park Hyatt Zürich. While the spa isn’t an expansive one like you may find at a large resort, it still offers treatments like massages and facials as well as a steam room and a sauna.

The Room

I booked the 1 King Bed room that was available with points. I was upgraded to a room on a high floor but the room itself was exactly the same as the base-level King room.

When I booked the Park Hyatt Zurich king room it only cost 25,000 points per night (off-peak). The price has since increased.

While getting suite upgrades is fantastic, the base-level room here was excellent, so I didn’t feel I was missing out at all.

As I walked into the spacious entryway, I knew I was going to love the room. One side of the entryway was mirrored wall, which is usually a fairly tacky way of making a room look bigger, but in this case, it seemed elegant instead of ugly.

The entryway was spacious.

There was a small closet in the entryway, tucked away between the door and the bathroom.

The room had a small closet.

Looking into the room from the front door, the first thing I noticed was a cabinet that housed the room’s coffee setup and minibar area.

The in-room coffee was located in the entryway.

The in-room coffee and minibar area was very well-stocked. Located in the room’s entryway, most of these minibar amenities were hidden behind cabinets and in drawers.

The cabinets in the entryway housed the in-room beverages, snacks, a safe, and a minifridge.

At first glance, the Nespresso coffee maker and box of coffee seemed pretty basic.

There was a Nespresso coffee maker and a box of coffees and teas on the counter.

However, I was delighted to see a fantastic selection of coffees, teas, and even real creamer instead of the less-than-appetizing coffee whitener I have seen at many other Hyatt locations.

I was so excited to see real coffee creamer instead of the powered stuff used in many hotels.

But wait, there’s more. I opened the drawer under the coffee maker to find real cups, saucers, and spoons. I think I audibly squealed with delight.

I was probably too excited to find cups and saucers.

This area also had a minifridge stocked with beverages available for an extra charge.

There was a minifridge with beverages available for purchase.

Wine drinkers weren’t left out — there was wine available for purchase and real wine glasses as well.

Even the snacks had a special drawer.

The chips and nuts had their own special drawer.

While things like real cups and saucers aren’t mind-blowing, it’s these little details that can elevate a hotel stay from just fine to excellent.

1 King Bed Room

Enough about the minibar area, let’s look at the actual room. The Park Hyatt King room is 387 square feet and has floor-to-ceiling windows. There was also a sitting area with a chaise lounge, armchair, and a table.

The Park Hyatt King room was elegant and modern.

The comfy king bed had 4 pillows and nightstands on both sides.

The king-sized bed was very comfortable and had plenty of pillows.

There was a lamp and outlets on both sides of the bed. The USB outlets were handy so you could charge devices without needing an adapter. The curtains and room lights could be controlled by these bedside buttons.

There were curtain and light controls under each bedside lamp.

There was also bottled water readily available which was replaced daily.

The glass bottles of water were replaced daily.

To the right of the bed were sliding doors that opened up to the bathroom.

The sliding doors between the bathroom and bedroom could be closed for more privacy.

There was a television across from the bed that was embedded into the wall unit.

There was a tv across from the bed.

The view from my room looked out on part of the hotel’s roof as well as other rooms. The floor-to-ceiling windows let in plenty of natural light into the room. I appreciated the green space that was added on the rooftop — it definitely made for a more pleasant view than a normal industrial hotel rooftop. However, even with that, the views weren’t spectacular.

View across the hotel roof.

To the left of the windows was a door that I thought was a utility closet at first. However, when I looked closer I realized it was an open-air door. It was an interesting feature that I’ve never seen in a hotel before, although it didn’t seem all that useful in practice.

This unique door lets fresh air into the room … sort of.

In front of the windows were a chaise lounge, an armchair, and a table. I liked having a table like this instead of a desk, which is what is found in many hotel rooms. It was versatile and offered plenty of space.

My room had plenty of space to sit and a table for working or having a quick snack.

There was a small welcome gift and a note waiting for us on the table.

There was a small welcome gift and a note in the room.

The chaise lounge was a nice spot to relax in the Park Hyatt-branded robe and slippers with a cup of coffee before heading out for a day of exploring.

While my barista skills aren’t up to par, this was a very enjoyable cup of coffee.


I am admittedly very picky about hotel bathrooms and this marble beauty passed my tests. It had the same open-concept layout as the bathroom I had at Hyatt Ziva Los Cabos, but it was more elegant.

The combined tub/shower area was open to the rest of the bathroom.

The single sink wasn’t enormous but had plenty of space for 2 people. There was a nice selection of amenities next to the sink including the cutest bottle of body lotion designed to look like a dropper bottle that you might see used in high-end skin care products.

The amenities were nicely displayed on the countertop.

In keeping with the bougie vibes, take a look at the black rectangle on the bathroom mirror — that’s a TV!

Yes, that’s a tv in the bathroom mirror!

The shower and tub were right next to each other. There was a rain shower and an adjustable handheld showerhead. The surrounding marble made it feel very luxurious. The only downside of the shower was that the water temperature wasn’t consistent.

Shower area.

The shower products were from CODAGE Paris, and apparently, I was so taken with the bottle dropper design I completely forgot to take a photo at the hotel. However, I took the extras home with me so I was able to grab a shot of them post-trip.

The bath products were from CODAGE Paris.

There was a nice fluffy robe and towels hanging by the shower. I should also mention that the bath towels were some of the largest ones I have ever come across — they were probably 6 feet long and supersoft.

The bathrobe and towels were very plush.

Finally, the Park Hyatt Zürich had one of my favorite bathroom features — a separate room for the toilet. This just makes the bathroom so much more functional and comfortable.

The toilet was behind a frosted glass door for added privacy.
Bottom Line:

The Park Hyatt Zürich king room was spacious and comfortable. The chaise lounge and chair offered multiple spots to relax while the floor-to-ceiling windows provided plenty of natural light. The marble bathroom included perks like an in-mirror TV, a rain shower, and a separate water closet for the toilet.

Dining at Park Hyatt Zürich

There was 1 main restaurant at the Park Hyatt Zürich as well as a lounge in the lobby and an additional bar. In-room dining was also available 24 hours a day.

Due to time constraints, not to mention the exorbitant restaurant prices, I didn’t eat at the hotel. We were usually out exploring during lunch and dinner hours, and for breakfast, I discovered excellent pastries 1 block away at Coop, which is a grocery store chain that you’ll see often across Zürich.

A pastry and orange juice from Coop combined with a coffee from the in-room Nespresso machine made for a very tasty, and inexpensive, breakfast at Park Hyatt Zürich.

Lobby Lounge

The lobby lounge was bright and airy.

The bright and spacious lobby lounge was located directly adjacent to the lobby. It was open during the week from 8 a.m. to 11 p.m. and from 11 a.m. to 11 p.m. on the weekends.

The menu included appetizers, noodle bowls, sandwiches, desserts, and even afternoon tea.

Parkhuus Restaurant

Parkhuus Restaurant is the hotel’s main dining spot.

Parkhuus Restaurant was the main dining area at Park Hyatt Zürich. With a focus on Swiss cuisine and locally-sourced ingredients, Parkhuus Restaurant is an elegant spot to dine with a white tablecloth on all tables.

The breakfast buffet was open during the week from 6:30 a.m. to 10:30 a.m. On the weekends breakfast was served from 6:30 a.m. to 11 a.m.

Lunch was served Tuesday through Friday from noon to 2 p.m.

Dinner was served Tuesday through Saturday from 6 p.m. to 9:15 p.m.


Located adjacent to Parkhuus Restaurant, ONYX Bar served bar bites and desserts along with an extensive list of cocktails. It’s open Tuesday through Saturday from 5 p.m. to 1 a.m.

Bottom Line:

There’s 1 main restaurant at Park Hyatt Zurich along with a lobby lounge and an additional bar. Breakfast, which is included for Hyatt Globalist members, is served daily starting at 6:30 a.m.


Every employee I encountered at Park Hyatt Zürich was nothing but kind and helpful. From the front desk staff who worked to get us checked in as soon as we arrived to our housekeeper who brought us extra water and toiletries, everyone was wonderful.

Final Thoughts

Overall I loved my stay at Park Hyatt Zürich. The fantastic location is walkable to many of Zürich’s most popular attractions and public transport. The rooms were spacious, elegant, and comfortable.

I was so happy to book this hotel at off-peak pricing while it was still a Category 7. While I wasn’t thrilled to see it move up a category, if I was traveling to Zürich in the future, I would still consider booking it again, even at Category 8 prices.

The information regarding The World of Hyatt Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

Frequently Asked Questions

Breakfast at the Park Hyatt Zürich hotel is served from 6:30 a.m. to 10:30 a.m. Monday through Friday. On Saturday and Sunday, breakfast is served from 6:30 a.m. to 11 a.m. Breakfast is included for Hyatt Globalist members.

Park Hyatt Zürich is about a 20- to 40-minute drive from Zürich Airport (ZRH), depending on traffic. The train ride between Park Hyatt Zürich and the airport is about 20 minutes.

Yes, there are 4 Hyatt hotels in Zürich, Switzerland — Park Hyatt Zürich, Hyatt Regency Zürich Airport The Circle, Hyatt Place Zürich Airport The Circle, and Ambassador Zürich, part of Small Luxury Hotels of the World.

A cab ride from Zürich Airport to Park Hyatt Zürich can cost between $55 to $80. An Uber can cost anywhere from $40 to $80.

To stay at Park Hyatt Zürich using points, you’ll pay 30,000 (off-peak), 35,000 (standard), or 40,000 (peak) World of Hyatt points per night. The cash cost for a base-level Park Hyatt Zürich king room ranges from $525 all the way up to $990 per night.

About Katie Seemann

Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure and Forbes Advisor.


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