Best Ways To Book Singapore Airlines First Class Using Points (Step-by-Step)

Singapore Suites First Class - Pre-flight

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Long considered one of the best experiences in flying, traveling in Singapore Airlines’ first class is a luxury you won’t want to miss. Specifically, Singapore Suites is one of the best first class cabins in the industry.

Not only is the in-flight product amazing, but Singapore’s flight attendants are some of the most attentive in the industry. They are there with whatever you might need during your flight.

You’re probably dying to know exactly what to expect and how to book this as soon as possible, so let’s get into it!

A Look Inside Singapore Airlines Suites

To fly Singapore Airlines Suites, you will need to find a route that is operated by an Airbus A380 since the Singapore Suites are offered exclusively on this aircraft.

The fun doesn’t just start once you board your flight, though. You’ll enjoy a luxury experience from the moment you arrive at Singapore’s Changi Airport.

As soon as you arrive at the airport (at the entrance exclusively for Singapore Suites and first class passengers), you will be greeted by a porter and a passenger relations officer from Singapore Airlines.

From there you will be escorted to a seat at a check-in desk. If all are occupied, you will be provided a seat in the first class check-in lounge while you wait.

Once checked in, you will be provided your boarding pass and the golden ticket: an invitation to the Private Room, Singapore’s most exclusive lounge.

Your passenger relations officer will then escort you to immigration and you will be on your way.

Singapore Airlines Private Room
Relax in one of the most exclusive airport lounges, Singapore Airlines’ Private Room. Image courtesy of mightytravels.com.

Once at Singapore Air’s SilverKris Lounge, you will be escorted into the Private Room where you can enjoy champagne, snacks, and even a fine dining experience.

No one will blame you if you aren’t quite ready to board your flight, but don’t worry! The fun only continues once you’re onboard.

Singapore Suites First Class - Suite Seat
Use your KrisFlyer miles to try Singapore Suites, one of the best first class experiences in the sky.

Once at your suite, you’ll notice that you can pull the shades and close the doors for complete privacy. Of course, all seats are lie-flat and have direct aisle access. If you’re traveling with a significant other, the middle 2 seats can become a double bed if you so desire.

Singapore Suites First Class - Double Turndown Service
This special turndown service is provided by Singapore Suites’ attentive cabin crew.

After you’ve settled in, a flight attendant will show you around your suite and offer you a pre-departure beverage and snack. You will also provide your meal order or confirm your meal choice if you reserved with “Book the Cook” prior to the flight.

Singapore Suites First Class - Special Cake
On Singapore Suites, special occasions call for extra special treats.

Singapore Airlines does all the little things right. You will receive a first class amenity kit provided by Salvatore Ferragamo and pajamas provided by Givenchy. If you are celebrating an occasion like a birthday, honeymoon, anniversary, etc., just give them a call before your flight and let them know. You could get a special cake and souvenir to celebrate!

A Look Inside Singapore Airlines First Class

After hearing what you get with Singapore Suites, you might be worried about flying first class if it’s not on the Airbus A380. Fear not: Singapore’s first class product is also fantastic.

Singapore Airlines First Class 777
One of the best seats in the sky can be found in Singapore Air’s first class on the Boeing 777-300.

From the first class check-in to the Private Room to the amazing service, you will definitely have a phenomenal time.

The biggest difference is the seat. Rather than an enclosed suite, you will have a more traditional seat. However, the seat and the small cabin size provide plenty of privacy.

Each seat has direct aisle access and is lie-flat. It’s also one of the widest seats available on an airplane, so you’ll have plenty of space!

How To Fly Singapore First Class Using Points

Now that you have a sense of how amazing this flight is going to be, let’s talk about how to book it.

Singapore KrisFlyer

If you want to book this flight, you are limited to one frequent flyer program. Singapore only allows Suites and first class to be booked through their own KrisFlyer program.

You can book your flight online by following these steps:

  1. Visit the Singapore Airlines website
  2. Choose “Redeem Flights”
  3. Choose your travel dates and your desired route
  4. Choose “First” as the cabin
  5. Click “Search”
  6. Choose your flight

Hot Tip: Use our Transfer Partner Calculator to quickly determine how many miles you’ll get for transferring between programs.

You might see “Waitlist” space available rather than actual award space. If you want to put yourself on the waitlist, you will need miles available in your KrisFlyer account to do so. Many have had success reaching out to Singapore Airlines to get moved off the waitlist a week (and sometimes even a month or 2) prior to departure.

Singapore Airlines also allows you to book a stopover on award tickets. They are free for round-trip saver level awards, and you can add extra stopovers for around $100. You can add a stopover by calling after booking online, or you can simply book over the phone.

In some cases, you might be able to get a Singapore customer service representative to put an award on hold for you. There isn’t an official policy that we’ve seen, but many people have been able to place awards on hold for at least a couple days.

These holds can be particularly useful if you are transferring points from one of Singapore’s partners. If one agent won’t allow you to put an award on hold, hang up and call again.

Other Options for Booking Singapore Airlines

Unfortunately, you cannot book Suites or first class with any other award programs. You can book economy flights through any of their Star Alliance partners including Air Canada Aeroplan, ANA Mileage Club, and Asiana Club.

Great Singapore Airlines Suites and First Class Redemptions

Singapore Airlines A380
Fly Singapore Suites on the Airbus A380 and enjoy first class luxury. – Image courtesy of singaporeair.com.

Singapore Airlines is a fantastic way to get to Southeast Asia, but there is currently only one way to fly Suites from the U.S. That route is from New York City (JFK) to Singapore with a connection in Frankfurt (FRA). Suites class on this booking will cost you 120,000 KrisFlyer miles.

You could also just fly to Frankfurt from New York City for 76,000 miles if you want to visit Europe. On the other end of the spectrum, you could fly from New York City all the way to Sydney (connecting in both Frankfurt and Singapore) for 152,000 miles.

From the west coast, you can fly first class on a Boeing 777 from San Francisco (SFO) or Los Angeles (LAX) to Singapore (SIN) for 118,000 miles. This flight from San Francisco connects in Hong Kong (HKG), and if you stop there it will cost 92,000 miles. Similarly, the flight from Los Angeles connects in Tokyo (NRT), and stopping there would cost 95,000 miles.

There is one final piece of information you need when booking Singapore Suites and first class flights. They have a separate award chart for itineraries that involve flights operated by Star Alliance partners. This means that if you connect on United Airlines to catch a Singapore Airlines flight, the mileage cost will be different… and sometimes better.

An example of this would be flying from Chicago (ORD) to New York City (JFK) on United Airlines, and then flying on Singapore Airlines in Suites or first class all the way to Sydney. With the Star Alliance award chart, you would now pay 127,500 miles rather than the 152,000 miles required by the award chart for Singapore-only routes.

To book Star Alliance awards, you need to find award space online as directed above then use Aeroplan to find United award availability for connecting flights. Finally, you’ll call Singapore Airlines (312-843-5333) to provide the necessary flight info to an agent.

Here’s a quick comparison of some of the options:

Singapore Airlines Redemption Comparison
DepartureDestinationSingapore Air Award CostStar Alliance Award Cost
New York City (JFK)Singapore120,000 KrisFlyer miles112,500 KrisFlyer miles
New York City (JFK)Frankfurt76,000 KrisFlyer miles80,000 KrisFlyer miles
New York City (JFK)Sydney152,000 KrisFlyer miles152,500 KrisFlyer miles
San FranciscoHong Kong92,000 KrisFlyer miles100,000 KrisFlyer miles
San FranciscoSingapore118,000 KrisFlyer miles112,500 KrisFlyer miles
Los AngelesTokyo (NRT)95,000 KrisFlyer miles100,000 KrisFlyer miles
Los AngelesSingapore118,000 KrisFlyer miles112,500 KrisFlyer miles

The above routes work in both directions, so you can flip the departure and destination for the same price.

Singapore Airlines no longer imposes fuel surcharges on awards booked on its own flights the total taxes and fees won’t be steep.

How To Earn Enough Miles for Singapore First Class

As a partner of each transferable points program, you’ll have tons of ways to earn Singapore KrisFlyer miles.

If you have a bunch of Chase Ultimate Rewards, you can transfer those to KrisFlyer.

Recommended Chase Cards (Personal)

CHASE PERSONAL CARDBENEFITS & INFO
Chase Sapphire Preferred® Card

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Chase Freedom Unlimited®

Chase Freedom Unlimited®
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Recommended Chase Cards (Business)

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Chase Ink Business Preferred℠ Card

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  • Earn 80,000 bonus points
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Chase Ink Business Cash℠ Card

Ink Business Cash℠ Credit Card
  • Earn $500 bonus cash-back
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Chase Ink Business Unlimited℠ Card

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American Express cards that earn Membership Rewards are another great way to earn points that can be transferred to your Singapore Air KrisFlyer account .

Recommended Amex Cards (Personal)

CREDIT CARDBENEFITS & INFO
The Amex EveryDay® Credit Card

The Amex EveryDay® Credit Card from American Express
  • Earn 10,000 Membership Rewards® points after you use your new Card to make $1,000 in purchases in your first 3 months.
  • 2x points at US supermarkets, on up to $6,000 per year in purchases (then 1x).
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  • 0% introductory APR for the first 15 months on purchases, then a variable APR of 14.74%-25.74%.
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Premier Rewards Gold Card from American Express

Premier Rewards Gold Card from American Express
  • Earn 25,000 points after you use your new Card to make $2,000 in purchases within the first 3 months.
  • $100 Airline fee credit. Terms apply.
  • 3x points for flights booked directly with airlines.
  • 2X points at US restaurants, US gas stations, and at US supermarkets. Terms Apply.
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The Platinum Card® from American Express

The Platinum Card® from American Express
  • Earn 60,000 Membership Rewards® points after you use your new Card to make $5,000 in purchases in your first 3 months.
  • 5X Membership Rewards® points on flights booked directly with airlines or with American Express Travel.
  • Access more than 1,100 airport lounges across 120 countries and counting, including the amazing Centurion® lounges.
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Recommended Amex Cards (Business)

CREDIT CARDBENEFITS & INFO
The Business Gold Rewards Card from American Express OPEN

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  • Get 3x points - Choose 1 out of 5 categories.
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  • $0 introductory annual fee for the first year, then $175. Terms Apply.
The Blue Business℠ Plus Credit Card from American Express

The Blue Business℠ Plus Credit Card from American Express
  • Earn 2X points on everyday business purchases such as office supplies or client dinners.
  • 0.0% intro APR on purchases and balance transfers for 15 months, then a variable rate, currently 12.99%, 16.99% or 20.99%. Terms Apply.
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The Business Platinum Card® from American Express OPEN

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  • LIMITED TIME OFFER: Earn up to 100,000 Membership Rewards® Points.
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  • Get 5X Membership Rewards® points on flights and prepaid hotels on amextravel.com.
  • Access more than 1,100 airport lounges across 120 countries and counting, including the amazing Centurion® lounges.
  • Up to $200 a calendar year in baggage fees and more at one airline.
  • $200 Airline Fee Credit. Terms Apply.
  • Annual Fee: $450

You can also transfer SPG Starpoints and you’ll receive a 5,000-mile bonus for every 20k points that you transfer!

CREDIT CARDCARD INFO
Starwood Preferred Guest® Credit Card from American Express
  • Earn up to $100 statement credit after you make $1,000 in purchases in your first 3 months.
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Starwood Preferred Guest® Business Credit Card from American Express

Starwood Preferred Guest® Business Credit Card from American Express
  • Earn up to $200 statement credit after you make $1,000 in purchases on the Card within your first 3 months of Card Membership.
  • Up to 5x Starpoints® on eligible purchases.
  • Free Boingo Wi-Fi & Free Wi-Fi at SPG participating hotels. Terms Apply.
  • $0 introductory annual fee for the first year, then $95.

Last but not least, you can transfer Citi ThankYou Points to Singapore KrisFlyer.

CREDIT CARDCARD INFO
Citi Prestige® Card
  • 3 ThankYou® Points per $1 spent on airline and hotels
  • 2 points per $1 spent on dining/entertainment
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  • $250 airline credit that includes flight purchases
  • $100 Global Entry credit
  • Priority Pass Lounge access + 2 guests
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Citi ThankYou® Preferred Card
  • 2 ThankYou® Points per dollar spent on dining at restaurants and entertainment
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Citi ThankYou® Premier Card
  • 3 ThankYou® Points per $1 spent on Travel, including Gas
  • 2 points per $1 spent on dining/entertainment
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Hot Tip: For even more ways to earn Singapore miles, read our article here!

When Should You Search for Award Space?

Singapore Airlines releases award space just over 350 days from departure. Finding Suites or first class space can be very difficult, so the sooner you start searching the better.

It is often easier find award space when returning to (rather than departing from) the U.S.

What Makes This a Great Redemption?

Singapore Suites and first class are certainly among the top redemptions available if you’re looking for a luxury flight experience. Singapore’s stellar amenities ensure you will definitely make the most of your points, both in the air and on the ground!

The Private Room Lounge

Ever wondered what a first class lounge within a business class lounge would be like? How about an even more exclusive lounge within a first class lounge that’s within a business class lounge?

Well, you don’t have to wonder! When you fly Singapore Suites or first class, you can relax in the Private Room. There you’ll be able to enjoy a glass (or 2) of champagne and grab a snack.

The Singapore staff are ready to help with anything you need; you only have to ask. If you’re shy, that’s okay! They will stop by to check on you and see if you want anything.

If you’re in the mood for a meal, grab a seat in the Private Room’s own restaurant. You can order anything you like from the menu, and even pair your meal with a glass of wine.

While Singapore Airlines doesn’t have showers on their Airbus A380s like Emirates and Etihad, they do have great showers in their lounge so you can freshen up before or between flights.

First Class Dining

Singapore Suites First Class - Dining & Book The Cook
Fine dining begins with caviar, then takes you through tasty appetizers, mouthwatering mains, and topped off with dessert!

Singapore Air is famous for its “Book the Cook” service that allows you to choose your meals before you board. This is a great way to guarantee you get the meal you want.

Probably the most famous dish they serve is the lobster thermidor. You’ll definitely want to book this prior to your flight! Make sure you reserve your meal at least 24 hours before departure to ensure you receive the meal you want. They also have a number of tasty a la carte menu options if you do not book in advance.

Don’t forget to have some Krug and Dom Perignon champagne when you board (and throughout the flight).

First Class Service

This is one area where Singapore Airlines really stands out. The crew members are ever-present, but they assist without disturbing you. They have an amazing way of anticipating your needs and happily helping you whenever you have a question or you want something to eat or drink.

If you like hot towel service, you’ll be in luck here too. You’ll have multiple opportunities to refresh, which can be just what you need on those long flights of 10+ hours.

Final Thoughts

If it seems like we love Singapore Suites and first class, it’s because we do! From the moment your journey begins, this is a true luxury experience. What else could you ask for when on vacation?

Though only being able to book Suites and first class with KrisFlyer miles might seem like a problem, the fact that Singapore Air partners with all 4 transferable points programs mean you’ll never have trouble earning the miles.

This is definitely an experience you’ll want to try at least once (or twice… maybe 3 times!) in your life.

FAQ

What is the best way to book Singapore Airlines Suites or first class?

To fly Singapore Suites or first class, you must book through Singapore's own KrisFlyer program.

What credit cards can help me earn miles to fly Singapore Airlines Suites or first class?

Singapore Airlines KrisFlyer partners with all 4 transferable points programs.

You can earn KrisFlyer miles through the Chase Ultimate Rewards ProgramAmerican Express Membership Rewards Loyalty Program, and the Citi ThankYou Rewards Loyalty Program.

What do I get when flying Singapore Airlines Suites or first class?

Suites and first class passengers receive access to SilverKris first class lounges and the Private Room (when departing from or connecting in Singapore)

In-flight, you will receive industry leading service and enjoy one of the best first class seats in the sky. You can also enjoy Krug and Dom Perignon. Don't forget to "Book the Cook" so you can reserve your meal choice prior to departure!

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9 comments

  1. ash A. · March 20, 2018 · Reply

    Thanks for all the information in your post!

    I have a question – I’m trying to book (one-way) first class tickets for my family of 3 using points. I have flexibility with the departure dates, so I waitlisted a bunch of dates.

    Now, I don’t see anything on the website that shows the dates/flights/number of tickets that are waitlisted? How can I find them? (I didn’t see any email either confirming my waitlist request.)

    Thanks!

    • Sorry to hear your troubles here! Your waitlist requests would be under the “Bookings” tab when you login to singaporeair.com. If they aren’t there, I would definitely call them at +1 (800) 742-3333 or email at: us_reservations@singaporeair.com.sg
      For those waitlist requests to have been “reserved”, you would have needed enough miles in your account to cover them. Was that the case at the time?

  2. Thanks for the reply, Alex! I realized when I re-did the process, that I had just not completed it all the way through to the end.

    I really appreciate you responding and trying to help me out!

  3. Jonathan · May 2, 2018 · Reply

    Where are you seeing waitlist or even any flights using KrisFlyer points for these rates? Best I see one way from JFK to FRA is 130k miles/points…

  4. Latisha · May 29, 2018 · Reply

    Please enlighten me on where you saw a one way first class for 120k NYC-SIN? I just checked and I see this same flight for 225k one way.

    • Michael McHugh · June 2, 2018 · Reply

      Hi Latisha

      Search for first class on the Singapore Airlines website as far out as the calendar will allow you. First Class award space is hard to find but should be available the further out that you look. Alex found award space on this route and will flying from NYC to SIN later this year. Taxes and fees will be about $49 one-way.

  5. Any chance your Singapore Airlines Redemption Comparison is based on old data? The Star Alliance Round-trip Award is 305k (152.5k for one-way award) for North America to Southwest Pacific in First Class as of 7 Dec. 2017, if I’m reading Singapore’s chart correctly: https://www.singaporeair.com/saar5/pdf/ppsclub_krisflyer/charts/StarAlliance_RoundTrip.pdf
    Still a great deal to add United domestic first class between your home airport and JFK for only 500 miles extra on a one-way award, but it’s no longer a way to save almost 25k in each direction.

    • Michael McHugh · July 17, 2018 · Reply

      Hi GregR

      Great catch here. You’re correct in that RT is 305k, so OW is 152.5k from North America to the Southwest Pacific. I’ve updated the post.

      We agree that it’s still a solid deal for +500 miles to add on a domestic first class flight from your home airport.

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