Best Ways to Book Singapore Airlines First Class Using Points (Step-by-Step)

Singapore Airlines new A380 First Suite Double Bed

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Long considered one of the best experiences in flying, traveling in Singapore Airlines’ first class is a luxury you won’t want to miss. Specifically, Singapore Suites is one of the best first class cabins in the industry.

Not only is the inflight product amazing, but Singapore’s flight attendants are some of the most attentive in the industry. They are there with whatever you might need during your flight. The craziest thing is that Singapore Airlines actually has 2 types of first class suites. The older one, which was unveiled in 2007, while the newer one debuted in 2017.

Both of these are found on the A380, though as you can probably imagine, the newer one is offered on fewer routes.

You’re probably dying to know exactly what to expect and how to book this as soon as possible, so let’s get into it!

A Look Inside Singapore Airlines’ New Suites

New Singapore Suites, A380 (7)

These flights operate the brand-new A380, which Singapore Airlines only recently took delivery of, so now is absolutely the best time to try it. What can I expect, you may ask?

This. 

Singapore Airlines new A380 First Suite Double Bed
Image credit: Greg Stone

It’s a huge step up from the older suites because you get even more space and a separate seat and bed!

Instead of the older Singapore Suites’ configuration of 1-2-1 (which we’ll get to below), you will enjoy an unprecedented level of privacy and space (1-1-1). The new suites measure up at 50 square feet, which is more real estate than you’ll know what to do with.

First, the main seat is a Poltrona Frau leather armchair, which is adjustable and can rotate up to 270 degrees. Additionally, you will have a separate bed, which is 27 inches in width and 6 feet 4 inches in bed length.

Your bedding and pajamas will be Lalique-branded, and the you’ll have no problem sleeping on this flight.

Next to your seat is a huge table for eating and working, and Singapore Airlines consistently gets the highest marks for their fine dining, catered by the International Culinary Panel of chefs.

New Singapore Suites, A380

Singapore Airlines New First Class Suites Caviar
Singapore Airlines New First Class Suites Caviar. Image credit: Greg Stone.
Singapore Airlines New First Class Suites Steak
Singapore Airlines New First Class Suites Steak. Image Credit: Greg Stone

How does some fine Krug champagne sound to you? Specifically, the 2004 vintage, which retails for ~$250 per bottle.

Singapore Airlines new A380 First Suite Krug
Singapore Airlines new A380 First Suite Krug. Image Credit: Greg Stone
Singapore Airlines new A380 First Suite Champagne
Singapore Airlines new A380 First Suite Champagne. Image Credit: Greg Stone

Lalique amenities are on offer here, and this amenity kit is filled with goodies.

Singapore Airlines new A380 First Suite Lalique Amentiy Kit
Singapore Airlines new A380 First Suite Lalique Amentiy Kit. Image Credit: Greg Stone

Of course, pajamas are a given, and it just so happens that Lalique is the designer brand here.

Singapore Airlines new A380 First Suite PJs
Singapore Airlines new A380 First Suite PJs. Image Credit: Greg Stone

Once you walk into the first class lavatories, you’ll see a huge vanity counter and separate toilet.

Singapore Airlines new A380 First Suite Main Bathroom
Singapore Airlines new A380 First Suite Main Bathroom. Image Credit: Greg Stone

The new first class suites are extremely technologically advanced, and you can control your in-flight monitor with your own personal tablet. The seat controls are thoughtfully designed and executed.

Hot Tip: Want to learn more about the new first class suites? Check out our in-depth review (with amazing pictures) of  Singapore Airlines’ new first class suites!

As we mentioned above, the Singapore Airlines new first class suites is offered on a select list of routes to/from Singapore.

In decreasing order from longest to shortest flights, these are:

  • Singapore (SIN) – London-Heathrow (LHR) on SQ322 and SQ317 only [~13 hr 30 min]
  • Singapore (SIN) – Zurich (ZRH) on SQ345 and SQ346 only [~12 hr 40 min]
  • Singapore (SIN) – Sydney (SYD) on SQ 232 and SQ 221 only [~7 hr 45 min]
  • Singapore (SIN) – Shanghai (PVG) on SQ 833 and 830 only [~ 5 hr 20 min]
  • Singapore (SIN) – Hong Kong (HKG) on SQ 861 and 856 only [~ 3 hr 45 min]

Hot Tip: Notice that there are no U.S. routes offering the new first class suites. If you’re originating from the U.S., check out our definitive guide on Singapore Airlines’ direct U.S. routes!

A Look Inside Singapore Airlines “Old” Suites

To fly Singapore Airlines older Suites, you will need to find a route that is operated by an Airbus A380, since the Singapore Suites are offered exclusively on this aircraft. Furthermore, the older suites are simply offered on A380 flights that don’t have the new first class suites.

The fun doesn’t just start once you board your flight, though. You’ll enjoy a luxury experience from the moment you arrive at Singapore’s Changi Airport.

As soon as you arrive at the airport (at the entrance exclusively for Singapore Suites and first class passengers), you will be greeted by a porter and a passenger relations officer from Singapore Airlines.

From there you will be escorted to a seat at a check-in desk. If all are occupied, you will be provided a seat in the first class check-in lounge while you wait.

Once checked in, you will be provided your boarding pass and the golden ticket: an invitation to the Private Room, Singapore’s most exclusive lounge.

Your passenger relations officer will then escort you to immigration, and you will be on your way.

Singapore Airlines Private Room - Singapore Airport Terminal 4 - Lounge Entrance
Relax in one of the most exclusive airport lounges, Singapore Airlines’ Private Room.

Once at Singapore Air’s SilverKris Lounge, you will be escorted into the Private Room where you can enjoy champagne, snacks, and even a fine dining experience.

No one will blame you if you aren’t quite ready to board your flight, but don’t worry! The fun only continues once you’re onboard.

Singapore Suites First Class - Suite Seat
Use your KrisFlyer miles to try Singapore Suites, one of the best first class experiences in the sky.

Singapore Airlines First Class Suites Frankfurt to Singapore - Middle Seats

Once at your suite, you’ll notice that you can pull the shades and close the doors for complete privacy. Of course, all seats are lie-flat and have direct aisle access. If you’re traveling with a significant other, the middle 2 seats can become a double bed if you so desire.

Singapore Suites First Class - Double Turndown Service
This special turndown service is provided by Singapore Suites’ attentive cabin crew.

After you’ve settled in, a flight attendant will show you around your suite and offer you a pre-departure beverage and snack. You will also provide your meal order or confirm your meal choice if you reserved with “Book the Cook” prior to the flight.

Singapore Suites First Class - Special Cake
On Singapore Suites, special occasions call for extra special treats.

Singapore Airlines does all the little things right. You will receive a first class amenity kit provided by Salvatore Ferragamo and pajamas provided by Givenchy. If you are celebrating an occasion like a birthday, honeymoon, anniversary, etc., just give them a call before your flight and let them know. You could get a special cake and souvenir to celebrate!

Hot Tip: For a full review & tons of photos of Singapore’s “new suites”, check out this SQ Suites A380, Double Bed Review (Zurich to Singapore)

A Look Inside Singapore Airlines First Class

After hearing what you get with Singapore Suites, you might be worried about flying first class if it’s not on the Airbus A380. Fear not: Singapore’s first class product is also fantastic.

Singapore Airlines First Class 777
One of the best seats in the sky can be found in Singapore Air’s first class on the Boeing 777-300.

From the first class check-in to the Private Room to the amazing service, you will definitely have a phenomenal time.

The biggest difference is the seat. Rather than an enclosed suite, you will have a more traditional seat. However, the seat and the small cabin size provide plenty of privacy.

Each seat has direct aisle access and is lie-flat. At 35 inches wide, it’s also one of the widest seats available on an airplane, so you’ll have plenty of space!

How to Fly Singapore First Class Using Points

Now that you have a sense of how amazing this flight is going to be, let’s talk about how to book it.

Singapore KrisFlyer

If you want to book this flight, you are limited to a single frequent flyer program. Singapore only allows Suites and first class to be booked through their own KrisFlyer program.

You can book your flight online by following these steps:

  1. Visit the Singapore Airlines website
  2. Choose “Redeem Flights”
  3. Choose your travel dates and your desired route
  4. Choose “First” as the cabin
  5. Click “Search”
  6. Choose your flight

Hot Tip: Use our Transfer Partner Calculator to quickly determine how many miles you’ll get for transferring between programs.

You might see “Waitlist” space available rather than actual award space. If you want to put yourself on the waitlist, you will need miles available in your KrisFlyer account to do so.

Many have had success reaching out to Singapore Airlines to get moved off the waitlist by requesting a chaser (i.e., a request to open up more award space) prior to departure.

Singapore Airlines also allows you to book a stopover on award tickets. They are free for round-trip saver level awards, and you can add extra stopovers for around $100. You can add a stopover by calling after booking online, or you can simply book over the phone.

In some cases, you might be able to get a Singapore customer service representative to put an award on hold for you. There isn’t an official policy that we’ve seen, but many people have been able to place awards on hold for at least a couple days.

These holds can be particularly useful if you are transferring points from one of Singapore’s partners. If one agent won’t allow you to put an award on hold, hang up and call again.

Other Options for Booking Singapore Airlines

Unfortunately, you cannot book Suites or first class with any other award programs. You can book economy flights through any of their Star Alliance partners including Air Canada Aeroplan, ANA Mileage Club, and Asiana Club.

Great Singapore Airlines Suites and First Class Redemptions

Singapore Airlines A380
Fly Singapore Suites on the Airbus A380 and enjoy first class luxury. Image courtesy of singaporeair.com.

Singapore Airlines is a fantastic way to get to Southeast Asia, but there is currently only 1 way to fly Suites from the U.S.: from New York City (JFK) to Singapore with a connection in Frankfurt (FRA). Suites class on this booking will cost you 120,000 KrisFlyer miles.

You could also just fly to Frankfurt from New York City for 76,000 miles if you want to visit Europe. On the other end of the spectrum, you could fly from New York City all the way to Sydney (connecting in both Frankfurt and Singapore) for 152,000 miles.

From the West Coast, you can fly first class on a Boeing 777 from San Francisco (SFO) or Los Angeles (LAX) to Singapore (SIN) via Hong Kong (HKG) or Tokyo-Narita (NRT), respectively, for 118,000 miles. There are also nonstops offered by Singapore Airlines to Singapore from San Francisco and Los Angeles, but they only feature business class and premium economy.

There is one final piece of information you need when booking Singapore Suites and first class flights: they have a separate award chart for itineraries that involve flights operated by Star Alliance partners.

To book Star Alliance awards, you need to find award space online as directed above, then use Aeroplan to find United award availability for connecting flights. Finally, you’ll call Singapore Airlines (312-843-5333) to provide the necessary flight info to an agent.

The “quick and dirty” Singapore Airlines new first class suites one-way award costs are here:

RouteSaver Cost (Cheapest)Advantage (Expensive)
Singapore (SIN) – London-Heathrow (LHR)125,000220,000
Singapore (SIN) – Zurich (ZRH)125,000220,000
Singapore (SIN) – Sydney (SYD)85,000155,000
Singapore (SIN) – Shanghai (PVG)53,00098,000
Singapore (SIN) – Hong Kong (HKG)40,50073,000

Here’s a quick comparison of some of the options:

Singapore Airlines Redemption Comparison
DepartureDestinationSingapore Air Award CostStar Alliance Award Cost
New York City (JFK)Singapore132,000 KrisFlyer miles148,500 KrisFlyer miles
New York City (JFK)Frankfurt86,000 KrisFlyer miles107,500 KrisFlyer miles
New York City (JFK)Sydney167,000 KrisFlyer miles167,500 KrisFlyer miles
San FranciscoHong Kong104,000 KrisFlyer miles140,000 KrisFlyer miles
San FranciscoSingapore130,000 KrisFlyer miles148,500 KrisFlyer miles
Los AngelesTokyo (NRT)107,000 KrisFlyer miles140,000 KrisFlyer miles
Los AngelesSingapore130,000 KrisFlyer miles148,500 KrisFlyer miles

The above routes work in both directions, so you can flip the departure and destination for the same price.

Singapore Airlines no longer imposes fuel surcharges on awards booked on its own flights, so the total taxes and fees won’t be steep.

How to Earn Enough Miles for Singapore First Class

KrisFlyer miles can be transferred from Chase Ultimate Rewards, American Express Membership Rewards, and Citi Thank You Rewards (all at a rate of 1:1), or from Marriott at a transfer rate of 3:1.

Recommended Chase Cards (Personal)

Chase Sapphire Preferred® Card - This is our favorite beginners travel rewards card which has a 60,000 point bonus (highest ever) after you spend $4,000 on purchases in the first 3 months from account opening.

This sign up bonus is worth $750 in travel purchases (flights, hotels, car rentals etc) when you redeem your points through Chase's travel portal, which works like Expedia. The bonus alone could get you multiple round-trip flights or hotel stays.
Chase Sapphire Reserve® - Consider this premium card if you want to get into a lot of airport lounges. The current sign up bonus is 50,000 points after you spend $4,000 on purchases in the first 3 months from account opening. You'll also get a $300 travel credit per year which wipes away a big chunk of the $450 annual fee.
Chase Freedom Unlimited® - A simple, no annual fee card that earns you 3% cash-back on all purchases in your first year (up to $20,000 spent), then 1.5% on all purchases after that. Just know that you won't get any travel benefits or the ability to earn bonus points with this card.

Business Owner? See our article on Chase business cards that earn Ultimate Rewards.

Recommended Amex Cards (Personal)

The Platinum Card® from American Express - There's currently a welcome bonus of 60,000 points after spending $5,000 in your first 3 months. This is our favorite card for getting into 1,200+ airport lounges worldwide (including Priority Pass) and we get about $1,500+ in value from the card every year.

Plus, get up to $200 in Uber credits annually ($15 per month and a $20 bonus in December) — and up to $200 in annual credit for airline incidental charges (e.g. baggage fees). For rates and fees of the Platinum Card, click here.
American Express® Gold Card - We love using this card as it earns 4x points at restaurants worldwide and 4x points at US supermarkets (up to $25,000; then 1x). There's no better card in our opinion if you eat out and/or shop at supermarkets regularly.

With a welcome bonus of 35,000 points after you spend $2,000 in your first 3 months and a $100 airfare credit per year, for many this is an easy addition to your wallet. For rates and fees of the Gold Card, click here.

Business Owner? See our article on Amex business cards that earn Membership Rewards.

Recommended Marriott Cards

Marriott Bonvoy Boundless™ Card - earn 75,000 bonus points after spending $3,000 on purchases in the first 3 months from account opening. Get automatic silver elite status each account anniversary year; and a free night award (valued up to 35,000 points) every year after account anniversary.
Marriott Bonvoy Business™ American Express® Card - earn 75,000 bonus points when you spend $3,000 on purchases in the first 3 months of account opening. A solid card for business owners who will get complimentary Marriott Bonvoy silver elite status. Annual fee is $125. For rates and fees of the Bonvoy Business Card, click here.

Hot Tip: For even more ways to earn Singapore miles, read our article here!

When Should You Search for Award Space?

Singapore Airlines releases award space just over 350 days from departure. Finding Suites or first class space can be very difficult, so the sooner you start searching the better.

It is often easier find award space when returning to (rather than departing from) the U.S.

What Makes This a Great Redemption?

Singapore Suites and first class are certainly among the top redemptions available if you’re looking for a luxury flight experience. Singapore’s stellar amenities ensure you will definitely make the most of your points, both in the air and on the ground!

The Private Room Lounge

Ever wondered what a first class lounge within a business class lounge would be like? How about an even more exclusive lounge within a first class lounge that’s within a business class lounge?

Well, you don’t have to wonder! When you fly Singapore Suites or first class, you can relax in the Private Room, where you’ll be able to enjoy a glass (or 2) of champagne and grab a snack.

The Singapore staff are ready to help with anything you need; you only have to ask. If you’re shy, that’s okay! They will stop by to check on you and see if you want anything.

If you’re in the mood for a meal, grab a seat in the Private Room’s own restaurant. You can order anything you like from the menu, and even pair your meal with a glass of wine.

While Singapore Airlines doesn’t have showers on their Airbus A380s like Emirates and Etihad, they do have great showers in their lounge so you can freshen up before or between flights.

First Class Dining

Singapore Suites First Class - Dining & Book The Cook
Fine dining begins with caviar, then takes you through tasty appetizers, mouthwatering mains, and topped off with dessert!

Singapore Air is famous for its “Book the Cook” service that allows you to choose your meals before you board. This is a great way to guarantee you get the meal you want.

Probably the most famous dish they serve is the lobster thermidor. You’ll definitely want to book this prior to your flight!

Make sure you reserve your meal at least 24 hours before departure to ensure you receive the meal you want. They also have a number of tasty a la carte menu options if you do not book in advance.

Don’t forget to have some Krug and Dom Perignon champagne when you board (and throughout the flight).

First Class Service

This is one area where Singapore Airlines really stands out. The crew members are ever-present, but they assist without disturbing you. They have an amazing way of anticipating your needs and happily helping you whenever you have a question or you want something to eat or drink.

If you like hot towel service, you’ll be in luck here too. You’ll have multiple opportunities to refresh, which can be just what you need on those long flights of 10+ hours.

Final Thoughts

If it seems like we love Singapore Suites and first class, it’s because we do! From the moment your journey begins, this is a true luxury experience. What else could you ask for when on vacation?

Though only being able to book Suites and first class with KrisFlyer miles might seem like a problem, the fact that Singapore Air partners with all 4 transferable points programs mean you’ll never have trouble earning the miles.

This is definitely an experience you’ll want to try at least once (or twice… maybe 3 times!) in your life.


If you want to Singapore one way or another but don’t think this is the right redemption for you, check out our article: The Best Ways to Fly to Singapore With Points and Miles [Step-by-Step] for additional award options.

Featured Image property of Upgraded Points.

FAQ

What is the best way to book Singapore Airlines Suites or first class?

To fly Singapore Suites or first class, you must book through Singapore’s own KrisFlyer program.

What credit cards can help me earn miles to fly Singapore Airlines Suites or first class?

Singapore Airlines KrisFlyer partners with all 4 transferable points programs.

You can earn KrisFlyer miles through the Chase Ultimate Rewards ProgramAmerican Express Membership Rewards Loyalty Program, and the Citi ThankYou Rewards Loyalty Program.

What do I get when flying Singapore Airlines Suites or first class?

Suites and first class passengers receive access to SilverKris first class lounges and the Private Room (when departing from or connecting in Singapore)

In-flight, you will receive industry leading service and enjoy one of the best first class seats in the sky. You can also enjoy Krug and Dom Perignon. Don’t forget to “Book the Cook” so you can reserve your meal choice prior to departure!

Stephen Au

About Stephen Au

Born and raised in Los Angeles, Stephen has been privileged to enjoy many premium cabin products and 5-star hotels. A petroleum engineer by trade, Stephen caught the travel bug in college when he traveled to Asia several times. After 2 years of continual promotions in a six-figure job, Stephen quit his safe and secure career path in favor of entrepreneurship.

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11 comments

  1. ash A. · March 20, 2018 · Reply

    Thanks for all the information in your post!

    I have a question – I’m trying to book (one-way) first class tickets for my family of 3 using points. I have flexibility with the departure dates, so I waitlisted a bunch of dates.

    Now, I don’t see anything on the website that shows the dates/flights/number of tickets that are waitlisted? How can I find them? (I didn’t see any email either confirming my waitlist request.)

    Thanks!

    • Sorry to hear your troubles here! Your waitlist requests would be under the “Bookings” tab when you login to singaporeair.com. If they aren’t there, I would definitely call them at +1 (800) 742-3333 or email at: us_reservations@singaporeair.com.sg
      For those waitlist requests to have been “reserved”, you would have needed enough miles in your account to cover them. Was that the case at the time?

  2. Thanks for the reply, Alex! I realized when I re-did the process, that I had just not completed it all the way through to the end.

    I really appreciate you responding and trying to help me out!

  3. Jonathan · May 2, 2018 · Reply

    Where are you seeing waitlist or even any flights using KrisFlyer points for these rates? Best I see one way from JFK to FRA is 130k miles/points…

  4. Latisha · May 29, 2018 · Reply

    Please enlighten me on where you saw a one way first class for 120k NYC-SIN? I just checked and I see this same flight for 225k one way.

    • Michael McHugh · June 2, 2018 · Reply

      Hi Latisha

      Search for first class on the Singapore Airlines website as far out as the calendar will allow you. First Class award space is hard to find but should be available the further out that you look. Alex found award space on this route and will flying from NYC to SIN later this year. Taxes and fees will be about $49 one-way.

  5. Any chance your Singapore Airlines Redemption Comparison is based on old data? The Star Alliance Round-trip Award is 305k (152.5k for one-way award) for North America to Southwest Pacific in First Class as of 7 Dec. 2017, if I’m reading Singapore’s chart correctly: https://www.singaporeair.com/saar5/pdf/ppsclub_krisflyer/charts/StarAlliance_RoundTrip.pdf
    Still a great deal to add United domestic first class between your home airport and JFK for only 500 miles extra on a one-way award, but it’s no longer a way to save almost 25k in each direction.

    • Michael McHugh · July 17, 2018 · Reply

      Hi GregR

      Great catch here. You’re correct in that RT is 305k, so OW is 152.5k from North America to the Southwest Pacific. I’ve updated the post.

      We agree that it’s still a solid deal for +500 miles to add on a domestic first class flight from your home airport.

  6. Kirk Benson · August 28, 2018 · Reply

    We have a river cruise in Germany booked next September, so I’m thinking of booking the suites from JFK-FRA if possible. The dates are bookable until next month, but I did look at days in August, and there were no saver fares available. Then when I look at close in weeks I see waitlisted saver fares.

    I’m thinking that I should book business fares; can one get on a waitlist to upgrade if space becomes available?

    • Michael McHugh · August 29, 2018 · Reply

      Hi Kirk

      The way that I understand the SQ waitlist policy is that you can only waitlist for a flight if you have the required amount of miles for that flight. For example, if business class required 100k SQ miles, you’d need that many in your account to waitlist.
      If you want to upgrade to a different fare class, you will use this award chart.
      If I’m following your question correctly, you can’t book a non-saver business fare and on the same flight waitlist at the saver fare level.

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