11 Best Ways to Redeem Lufthansa Miles & More Miles for Max Value

Lufthansa A380 First Class Seat

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Lufthansa is not an award program most people think of when wanting to book an award flight. The inability to search for award flights without miles in your account and the fact that Lufthansa doesn’t partner with any transferable currencies is a huge disadvantage.

However, there are definitely some options for you to maximize those points!

Redeeming Miles & More With Airline Partners

Lufthansa miles (Miles & More miles) can be earned by signing up for its co-branded Barclays credit card.

Lufthansa is a member of the Star Alliance, and the airline also partners with airlines who are not affiliated with an alliance. What does this mean? If you are looking to use miles on flights to different countries and continents, the Lufthansa program can be used to your advantage.

Lufthansa Credit Card

Barclays offers a co-branded credit card, the Miles & More® World Elite Mastercard®, that will let your spending earn Lufthansa miles to redeem for award flights.

The 11 Best Ways to Redeem Lufthansa Miles & More

With an understanding of the ways to earn Lufthansa miles, let’s jump into how to maximize the airline miles that you have earned.

In this article, we’ll cover the best ways to redeem your miles for maximum value. When calculating the miles required for your award flight, it’s important to note that Lufthansa uses both an award chart and a mileage calculator.

1. Access Lufthansa First Class Award Space in Advance

Lufthansa B747-8 First Class Seat 1A and 1K - Cherag Dubash
Lufthansa First Class in the nose of the 747-8 is like your own private jet, but with even better service. Image Credit: Cherag Dubash

If you wanted to access first class flights award space to Europe, you’d very quickly find that your only shot is Lufthansa. Furthermore, you can only book Lufthansa first class a maximum of 15 days before departure.

If you’ve got significant credit card spending and are absolutely dead-set on trying Lufthansa first class without having to plan so close to departure, your only shot is to redeem Miles & More miles.

However, you can access award space up to 360 days before departure, which means you can plan almost a year in advance, provided you find availability. The cost for a one-way flight from the U.S. to Europe in first class is 91,000 miles, plus taxes and fees.

Miles & More passes on all fuel surcharges, so expect to also pay ~$850 in taxes and fees to go along with it. Here are some routes that don’t originate in the U.S. but avoid pesky fuel surcharges:

  • Bangkok (BKK) – Frankfurt (FRA) one-way in Lufthansa first class for 111,000 miles + ~$300 in taxes and fees
  • Bogota (BOG) – Frankfurt (FRA) one-way in Lufthansa first class for 111,000 miles + ~$397.55 in taxes and fees
  • Buenos Aires (EZE) – Frankfurt (FRA) one-way in Lufthansa first class for 111,000 miles + ~$354.17 in taxes and fees
  • Cape Town (CPT) – Munich (MUC) one-way in Lufthansa first class for 91,000 miles + $260 in taxes and fees
  • Hong Kong (HKG) – Frankfurt (FRA) one-way in Lufthansa first class for 111,000 miles + ~$45 in taxes and fees
  • Mexico City (MEX) – Munich (MUC) one-way in Lufthansa first class for 101,000 miles + ~$281.08 in taxes and fees
  • São Paulo (GRU) – Frankfurt (FRA) one-way in Lufthansa first class for 111,000 miles + ~$47 in taxes and fees

2. Fly Star Alliance North America to South America: 56,000 Miles in Business Class One-Way

United Polaris 787-10 seat
Fly United business class to South America! Image Credit: Stephen Au

Several award programs divide South America into 2 separate regions. What makes Lufthansa’s program great is that it groups the entire continent into 1 region. This means that you’ll receive even more value for long-haul flights to southern South America.

Lufthansa considers Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Paraguay, Peru, Uruguay, and Venezuela in its South America region.

For North America, Lufthansa puts Canada, Greenland, and the U.S. (excluding Hawaii) into the same region.

With 56,000 Lufthansa miles, you can book a one-way Star Alliance business class flight from North America to South America. You can also receive solid value for economy flights at 30,000 Lufthansa miles one-way.

Examples of nonstop Star Alliance flights to South America include:

  • Chicago (ORD) – São Paulo (GRU) on United
  • Los Angeles (LAX) – Bogota (BOG) on Avianca Vuela
  • Toronto (YYZ) – Santiago (SCL) on Air Canada

Taxes and fees for a one-way business class flight will be around $28. If you are flying Air Canada, expect to pay significantly more in taxes and fees; we recommend calling Lufthansa to confirm the taxes and fees.

Need help booking an award ticket? See our step-by-step guide for booking United Airlines business class.

3. Fly Star Alliance North America to Australia/New Zealand: 71,000 Miles in Business Class One-Way

air new zealand business class
Try Air New Zealand in business class on your flight to Fiji. Image Credit: Air New Zealand

Nonstop flights to the South Pacific are long, which is why many people opt for business class. With Lufthansa, you can fly nonstop in business class for a reasonable number of miles.

Lufthansa groups Australia, New Zealand, Fiji, and Tahiti (among others) into its Australia, New Zealand, Oceania region.

With 71,000 Lufthansa miles, you can book a one-way Star Alliance business class flight from the U.S. to Australia or New Zealand. Economy can also be a good way to use your miles at 40,000 Lufthansa miles one-way.

Hot Tip: The highest odds of snagging a coveted business class flight are within 30 days of departure from the U.S. to Australia or New Zealand

Examples of nonstop Star Alliance flights to Australia or New Zealand include:

  • Los Angeles (LAX) – Sydney (SYD) on United
  • San Francisco (SFO) – Auckland (AKL) on Air New Zealand

Curious about which cities Air New Zealand flies to? Check out our definitive guide to Air New Zealand’s nonstop U.S. routes!

Taxes and fees for a one-way business class flight will be around $50. We recommend calling Lufthansa to confirm the taxes and fees.

Need help earning more miles? See our best ways to earn Lufthansa miles.

4. Fly Star Alliance North America to Southeast Asia: 71,000 Miles in Business Class One-Way

EVA Air business class
A comfortable lie-flat seat, fantastic food and beverage offerings, and even pajamas are what you can expect in EVA Air business class. Image Credit: EVA Air

Southeast Asia, like Australia or New Zealand, takes time to get to from the U.S. You will likely be on a 12-hour flight at some point, so many people focus on finding a comfortable way to fly that leg.

Lufthansa groups Indonesia, the Philippines, Singapore, Thailand, and Vietnam (among others) in its Southeast Asia region.

With 71,000 Lufthansa miles, you can book a one-way Star Alliance business class flight from North America to Southeast Asia. While economy is only 40,000 Lufthansa miles one-way, you will not receive a ton of value because the cash cost of these flights tends to be low.

Hot Tip: Nonstop business class flights to this region are hard to find, so you will want to search close-in for an award flight. 

Examples of nonstop Star Alliance flights to Southeast Asia include:

  • Los Angeles (LAX) – Singapore (SIN) on Singapore Airlines (partner availability in business class periodically opens up)
  • New York City (JFK) – Taipei (TPE) on EVA Air
  • San Francisco (SFO) – Singapore (SIN) on United

Taxes and fees for a one-way business class flight should be around $28, though we recommend calling Lufthansa to confirm the taxes and fees.

Need help booking an award ticket? See our step-by-step guide for booking Singapore Airlines business class.

5. Fly Star Alliance Domestic North America: 20,000 Miles in Business Class One-Way

Air Canada Business Class
Air Canada Signature Class on the Boeing 787 Dreamliner. Image Credit: Air Canada

While booking a domestic U.S. or Canada business class flight may not be as exciting as Southeast Asia or Australia, you can find value for these flights with Lufthansa miles.

With 20,000 Lufthansa miles, you can book a one-way Star Alliance business class flight within North America.

Examples of nonstop intra-North America Star Alliance flights include:

  • Newark (EWR) to San Francisco (SFO) on United
  • Toronto (YYZ) to Vancouver (YVR) on Air Canada

Taxes and fees for a one-way business class flight will be around $43, and you can expect to pay more taxes and fees when flying Air Canada. We recommend calling Lufthansa to confirm the taxes and fees.

If you want to fly to the Northwest Territories in Canada from the U.S., the cash cost will be astronomical. Luckily, you can see the Northern Lights with points with this itinerary:

  • Newark (EWR) – Vancouver (YVR) – Yellowknife (YZF) on Air Canada business class

This entire itinerary will run you only 30,000 miles + taxes and fees. Cash tickets on this itinerary will run you upwards of $2,000, which gives you a phenomenal 6-7 cents per point in value!

Have Air Canada Aeroplan Miles? See our best ways to use Aeroplan miles.

6. Fly Star Alliance North America to Asia: 71,000 Miles in Business Class One-Way

ANA Business Class Seat
Enjoy the comfort of ANA business class. Image Credit: Stephen Au

Another long-haul flight that you’ll probably want to fly in a premium cabin: U.S. to Asia.

Lufthansa groups China, Hong Kong, Japan, Macau, South Korea, and Taiwan in its Central Asia/Far East region, while other award programs typically do not include all of these countries in the same region.

With 71,000 Lufthansa miles, you can book a one-way business class Star Alliance flight from the U.S. to Asia. While economy is only 40,000 Lufthansa miles one-way, you will not receive a ton of value because the cash cost of these flights tends to be low.

Hot Tip: You will want to search close-in for award space in a premium cabin. Award space can be sparse if you’re looking to fly on a prime carrier such as ANA or EVA Air. 

Examples of nonstop intra-North America Star Alliance flights to Asia include:

  • Chicago (ORD) – Tokyo-Narita (NRT) on ANA
  • Houston (IAH) – Taipei (TPE) on EVA Air
  • San Francisco (SFO) – Tokyo-Haneda (HND) on United
  • Washington, D.C. (IAD) – Beijing (PEK) on Air China

Taxes and fees for a one-way business class flight will be between $28-$242, depending on the airline. We recommend calling Lufthansa to confirm the taxes and fees.

Need help booking an award ticket? See our step-by-step guide for booking EVA Air business class.

7. Fly Star Alliance North America to Southern Africa: 96,000 Miles in Business Class One-Way

South African Airways
South African Airways A330-300 business class. Image Credit: South African Airways

Nonstop flights from the U.S. to Africa can be tough to find, but you’re in luck: South African Airways will cover you.

Lufthansa divides Africa into 2 regions, with the Southern Africa region including Angola, Botswana, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Swaziland, Zambia, and Zimbabwe.

With 96,000 Lufthansa miles, you can book a one-way business class flight from the U.S. to southern Africa. Economy can also be a decent way to use your miles at 50,000 Lufthansa miles one-way.

Hot Tip: Nonstop business class flights from the U.S. to Africa are hard to find, so you will want to search 10-11 months out in the award calendar for availability. 

South African Airways is the only airline offering nonstop flights on the following routes:

  • New York (JFK) – Johannesburg (JNB)
  • Washington, D.C. (IAD) – Accra (ACC)

Also, United Airlines offers a nonstop flight from Newark (EWR) to Cape Town (CPT), which is a whopping 14 hours 30 minutes long.

Remember that not all of these routes above fall into the Southern Africa region, but they’re excellent routing options for an onward, short-haul flight to your final destination.

Taxes and fees for a one-way business class flight will be around $285, but we still recommend calling Lufthansa to confirm the taxes and fees.

Want to know more about the Star Alliance? See our Everything You Need to Know guide.

8. Fly Star Alliance North America to the Middle East: 71,000 Miles in Business Class One-Way

Ethiopian business class
It’s going to be easy to wake up from a good night’s sleep after flying Ethiopian’s business class to Africa! Image Credit: Ethiopian Airlines

With the way Lufthansa divides Africa and the Middle East regions, the Middle East region is served by a few Star Alliance Airlines.

Lufthansa groups Egypt, Ethiopia, and Morocco (among others) in its Middle East region. Collectively, the following countries make up the “Middle East, Caucasus, North, West & Central Africa” region: Algeria, Armenia, Azerbaijan, Azores, Bahrain, Benin, Burkina Faso, Burundi, Cameroon, Canary Islands, Cape Verde Islands, Chad, Congo-Brazzaville, Congo-Kinshasa, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Georgia, Ghana, Guinea, Guinea-Bissau, Iran, Iraq, Israel, Ivory Coast, Jordan, Kenya, Kuwait, Lebanon, Liberia, Libya, Madeira, Mali, Morocco, Niger, Nigeria, Oman, Qatar, Ruanda, São Tomé and Principe, Saudi Arabia, Senegal, Sierra Leone, Somalia, South Sudan, Sudan, Syria, Tanzania, Togo, Tunisia, Uganda, United Arab Emirates, and Yemen.

With 71,000 Lufthansa miles, you can book a one-way Star Alliance business class flight from the U.S. to the Middle East. Economy is only 40,000 Lufthansa miles one-way, but you will not receive much value because the cash cost of these flights tends to be low.

Hot Tip: Award availability in business class is hard to find. Based on a recent search, you will want to look 10-11 months out into the award calendar. 

Examples of nonstop Star Alliance flights to the Middle East include:

  • Chicago (ORD) – Addis Ababa (ADD) on Ethiopian Airlines
  • Houston (IAH) – Lomé (LFW) on Ethiopian Airlines
  • New York City (JFK) – Abidjan (ABJ) on Ethiopian Airlines
  • New York City (JFK) – Cairo (CAI) on Egyptair
  • Newark (EWR) – Lomé (LFW) on Ethiopian Airlines
  • Washington, D.C. (IAD) – Addis Ababa (ADD) on Ethiopian Airlines
  • Washington, D.C. (IAD) – Cairo (CAI) on Egyptair

Taxes and fees for a one-way business class flight will be between $224-$241. We recommend calling Lufthansa to confirm the taxes and fees.

Bottom Line: With 2 Star Alliance airlines covering this region, you will have a much better chance of finding award availability in a premium cabin. 

9. Fly Star Alliance North America to India: 96,000 Miles in Business Class One-Way

United Polaris 787-10 front cabin view
United Polaris 787-10. Image Credit: Stephen Au

The India region includes Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan, and Sri Lanka.

With 96,000 Lufthansa miles, you can book a one-way Star Alliance business class flight from the U.S. to the India region.

Examples of nonstop Star Alliance flights to the India region include:

  • Chicago (ORD) – Delhi (DEL) on Air India
  • Newark (EWR) – Mumbai (BOM) on United

Taxes and fees for a one-way business class flight will be around $28 and will be significantly higher when flying Air India. We recommend calling Lufthansa to confirm the taxes and fees.

10. Fly Star Alliance North America to Europe: 56,000 Miles in Business Class One-Way

Lufthansa Business Class Cabin
Middle seats provide direct aisle access in Lufthansa business class. Image Credit: Lufthansa

With so many of its member airlines based in Europe, the Star Alliance provides several nonstop flights from the U.S. to Europe.

With 56,000 Lufthansa miles, you can book a one-way Star Alliance business class flight from the U.S. to Europe.

Examples of nonstop Star Alliance flights to the Europe region include:

  • Chicago (ORD) – Amsterdam (AMS) on United
  • Los Angeles (LAX) – Vienna (VIE) on Austrian Airlines
  • San Francisco (SFO) – Zurich (ZRH) on SWISS Air Lines
  • Washington, D.C. (IAD) – Frankfurt (FRA) on Lufthansa

Taxes and fees for a one-way business class flight will be around $220 on United. The taxes and fees will vary by airline, with Lufthansa having higher taxes and fees (often over $600) — though it’s best to call and confirm the taxes and fees before you book.

Need help booking an award ticket? See our step-by-step guide for booking Lufthansa business class.

11. Leverage the Generous Definition of Central America & the Caribbean to Save Big on Economy Tickets

turtle swimming underwater caribbean
Image Credit: My Caribbean Life

Miles & More considers Mexico as part of the greater “Central America & the Caribbean” region, which means that you can get some great deals on economy tickets for flights within these places: Antigua, Aruba, Bahamas, Barbados, Belize, Bermuda, Cayman Islands, Costa Rica, Cuba, Dominican Republic, El Salvador,
Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Netherlands Antilles, Nicaragua, Panama, Puerto Rico, St. Kitts-Nevis, St. Lucia, St. Maarten, Trinidad and Tobago, Turks and Caicos Islands, and the Virgin Islands.

One-way flights in economy are only 17,500 miles, which means that you can offset the cost of some pretty expensive tickets if you’re traveling to obscure parts of this region. Here are some great example redemptions you can make:

  • Mexico City (MEX) – Panama City (PTY) – Port of Spain (POS) on Copa Airlines
  • Monterrey (MTY) – Panama City (PTY) – Aruba (AUA) on Copa Airlines
  • San Jose del Cabo (SJD) – San Salvador (SAL) – San Jose (SJO) on Avianca Vuela

Booking Award Flights With Lufthansa

The Lufthansa Terms & Conditions outline most of the redemption rules including stopovers, open jaws, and “Round the World” award flights.

It’s important to read through the rules or contact the Miles & More team with questions related to your specific redemption.

Using Your Lufthansa Miles & More 

Miles & More is the frequent flyer program of Lufthansa and airlines like Austrian Airlines, Brussels Airlines, SWISS Air Lines, and LOT Polish.

Lufthansa is a member of the Star Alliance (along with United Airlines), and it has individual partnerships with airlines outside of the Star Alliance.

Star Alliance Lufthansa Airline Partners

Lufthansa’s airline partners include the Star Alliance:

AdriaEthiopian
AegeanEva Air
Air CanadaPolish Airlines
Air ChinaLufthansa
Air IndiaScandinavian Airlines
Air New ZealandShenzhen Airlines
ANASingapore Airlines
Asiana AirlinesSouth African Airways
AustrianSwiss
AviancaTAP Air Portugal
Brussels AirlinesThai Airways
Copa AirlinesTurkish Airlines
Croatia AirlinesUnited Airlines
Egypt Air

Non-Star Alliance Lufthansa Airline Partners

Non-Star Alliance Partners
Air AstanaEurowings
Air DolomitiLATAM
Air MaltaLuxair
Cathay PacificOlympic Air
CondorSilkAir

Lufthansa Miles & More Award Chart

The Miles & More program uses a region-based award chart that is driven by the destination/origin and the class of cabin you are flying in.

As noted in the award chart, you can combine Star Alliance flights with Lufthansa flights, as well as with other airline partners on a single award.

The award chart also has separate pricing for domestic flights (within and outside of Europe), flights using 3 regions, and “Round the World” itineraries.

Here’s the award chart for bookings made from May 9, 2019:

Miles & More Award Chart
Miles & More Award Chart from May 9, 2019. Image Credit: Miles & More

Awards Bookable Online vs. Phone

Lufthansa’s Terms & Conditions state that you can book award flights on the Lufthansa or Miles & More website for all flights operated by Adria Airways, Aegean Airlines, Air Canada, Air China, Air Dolomiti, Air Malta, Air New Zealand, All Nippon Airways, Asiana Airlines, Austrian Airlines, Avianca, Brussels Airlines, Cathay Pacific, Condor, Croatia Airlines, EgyptAir, Ethiopian Airlines, Eurowings, EVA Air, LOT Polish Airlines (except Premium Economy Class), Lufthansa, Luxair, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS Air Lines, TAP Portugal, Thai Airways, Turkish Airlines, and United Airlines.

If you are looking to book an airline not listed, contact the local Miles & More Team in California.

When searching for award space, the first choice would be United Airlines’ website. Other options to search for Star Alliance award flights include Aeroplan and ANA.

Award Redemption Rules

Lufthansa has several terms to review from its website. Here are a few of the most important rules:

  • One-way flights can be booked with Lufthansa miles.
  • Star Alliance flights can be combined with Lufthansa as well as other airline partners within 1 award.
  • Stopovers and connecting flights require you to contact the Lufthansa team to book.
  • “Round the World” flights must cross the Atlantic and the Pacific once, and there must be at least 10 days between the start of the first and completion of the last long-haul flight.
  • For a flight award for children aged between 2 and 12 years, 75% of the miles for an award flight with a return flight are required. Infants who do not occupy a seat only pay the taxes, fees, and surcharges.
  • Flights can be booked up to 360 days before the departure date required.
  • If you need to rebook or cancel an award ticket, you will need to pay $58 per person. You can only change the date and time of the flight when you rebook. It is not possible to change the route.
  • Fly Smart awards are discounted flights that can only be booked online.
  • Mileage bargains are similar to Fly Smart awards but are temporary discounted offers.

Final Thoughts

The Miles & More program is an under-the-radar program that provides value on select routes. As with many award programs, the best way to use your miles is on long-haul flights in a premium cabin.

Now it’s time to use your Lufthansa miles for an award flight!


Frequently asked questions

How can I earn miles on Lufthansa?

You can earn miles for flights on Lufthansa and its partner airlines by booking with its hotel and car rental partners, spending on Lufthansa’s co-branded credit card, or using other credit cards that transfer to Lufthansa.

Is it possible to earn Lufthansa Miles & More by using credit cards?

Lufthansa’s co-branded Barclays credit card earns miles directly with Miles & More.

What are Miles & More worth?

You should be able to find redemption values above 5 cents per mile, particularly for premium cabins.

When you are looking at economy redemptions, recent searches confirm you can still receive more than 2 cents per mile in value.

Are Miles & More refundable?

Yes, but you will need to pay $58 to rebook or cancel the award flight that you booked.

When do Miles & More expire?

Miles will expire after 36 months of no activity in your Lufthansa account.

Is Lufthansa part of United Airlines?

Lufthansa is not part of United Airlines, but both airlines are part of the Star Alliance.

The alliance means you can redeem your Lufthansa miles for flights on United and your United Airlines miles for flights on Lufthansa.

While you can use miles from one airline to fly another airline, it’s not possible to combine miles between the 2 programs.

How much does it cost to buy Miles & More miles?

Lufthansa does not currently offer the option to buy airline miles.

Stephen Au

About Stephen Au

Born and raised in Los Angeles, Stephen has been privileged to enjoy many premium cabin products and 5-star hotels. A petroleum engineer by trade, Stephen caught the travel bug in college when he traveled to Asia several times. After 2 years of continual promotions, Stephen quit his safe and secure career path in favor of entrepreneurship.

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26 comments

  1. Dan Wasserman April 21, 2019

    I am an Aeroplan member and looking at booking one-way flights for my wife and me from Eilat (ETH) to Frankfurt (FRA) next April. Is the mileage half of the 40,000 each? What are the likely service charges?

    Reply

  2. Where are you obtaining the list of non-alliance airline partners? I don’t see any mention on the T&C and this page:

    https://www.miles-and-more.com/row/en/program/partners.html#categoryselected=airlines

    is all wonky.

    Reply

    • Michael McHugh June 7, 2019

      Hi Healy,

      I’m not sure I’m following what you mean. When you review the list of the airline partners, I’m seeing the partners listed in the link that you sent.

      Reply

  3. I’m impressed with the program and would like to join it. What steps should I take to accomplish it? Where can I find a form to fill in?
    Thanks for your help.
    Elena

    Reply

  4. Thank you for the article. I’m trying to get to Hawaii from New York, and according to this I can book a round-trip in Economy with 40,000 Miles and More points. Are there any restrictions? United is charging 100,000 miles or more for an Economy round-trip flight, but I’d love to book through Miles and More and get them for 40,000 each. Any advice?

    Reply

    • Stephen Au July 23, 2019

      Hi Mike,

      United Airlines uses dynamic award pricing, and MileagePlus members will have increased access to award availability whereas Miles & More members won’t. You should be able to book an itinerary that is acceptable… it just might not be on the dates you like or the schedule you love. Please try looking for awards online on the Miles & More website. Thanks for reading.

      Reply

  5. Joseph Kania August 1, 2019

    Any tips on how to get 1000 miles into my account? Hotel transfers no longer work and the new transfer option of 10 Euros per 1000 miles always gives me “unexpected error” and charges my credit card. I have called and emailed Lufthansa and they have been useless(they say something about it being a 3rd party transaction). They don’t even have a contact number for LoyLogic (company running the point transfer). Thanks.

    Reply

    • Christine Krzyszton August 5, 2019

      Hi Joseph. Since your credit card was charged for the miles, you will see the transaction on your credit card statement. There should be a contact number for the third party listed in the charge details. If not, try this contact information I found on their website. email: [email protected] and phone number: +41 43 500 51 55

      Reply

    • I’ve had the same experience with LoyLogic. The charges aren’t just holds either, they post to the credit card. Had to dispute through my card issuer.

      Reply

  6. BEATRICE AYEBARE KASIGAZI August 17, 2019

    How long does it take for miles to be updated after a flight?

    Reply

  7. Can you please show me an example award for North America to Europe, where the fees are only 28 USD for a 56k one-way Business Class award ticket? Its usually 300-800 USD per one-way (via miles&more website/service center)

    Reply

    • Hi Sebastian,

      Since fuel surcharges are not regulated in Europe, the best way to avoid fees is by booking with a carrier that doesn’t levy fuel surcharges, such as United Airlines.

      Reply

      • Thats not true…

        ZRH-SFO one way – Economy 30k miles&more:
        Direct with SWISS: +171 CHF surcharges
        Direct with United: +272 CHF surcharges

        Business class surcharges are double of those.

        There are no cheap economy or business class flights for USD 5-10 like you state in your post. Please prove me wrong, would be happy to see such cheap award flights.

        Reply

        • Andrew Kunesh August 23, 2019

          Hey Sebastian, thanks for bringing this to our attention. Lufthansa raised taxes on award prices last year—we’ve updating the article to reflect this change. Safe travels!

          Reply

  8. Joel Berman November 1, 2019

    Nice article but you can’t transfer Marriott Bonvoy points to Lufthansa since last June. Not sure if that will be restored or not.

    Reply

  9. Hello, thanks for the useful information. I just earned Lufthansa Senator status for the third year in a row. The first year I received two upgrade vouchers. Last year I did not receive the vouchers. This year, I just received two vouchers. Does that sound right? do they only award the upgrade vouchers every other year? Thanks for any info!

    Reply

    • Hi Carole,

      That sounds a bit strange. Are you sure that you received vouchers and they just expired? In any case, it might be worth escalating with Lufthansa Miles & More to address your concerns.

      Reply

  10. Hi, I have an issue with Miles and More. Tried to reach them by email and phone in Germany but they ignore me. What is the best way to reach their headquarters. Any names?

    Reply

    • Christine Krzyszton November 25, 2019

      Hi Mary. You could try their Twitter team @Miles_and_More. Perhaps one of our readers might have another suggestion or a specific contact.

      Reply

  11. peta colebatch January 7, 2020

    I am having difficulty, as just credited my Miles and More points on long business class flight from australia to south america… and this was on the understanding I could transfer the points to my other frequent flyer programs. I’m now told this is not possible. So is it possible for me to use these points for family members to fly from Canada to Europe this year? It will be the only way I can get value from these points. thanks

    Reply

    • Hi Peta,

      Yes, you can definitely use your miles to book a ticket for someone else. Just make sure you put all of their info in as the passenger when booking the ticket.

      Thanks for reading!

      Reply

  12. Is there anyway to extend miles and more points besides paying ransom prices or opening a credit card to extend them?

    Reply

    • Hi Dave,

      There is one other option, and that is to have elite status with Lufthansa. Those who have Frequent Traveller status, or higher, in the program will never lose their miles.

      Reply

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