The Ultimate Guide to National Car Rental [Emerald Club Loyalty Program]

Key Takeaways

• National Car Rental offers the Emerald Club loyalty program, providing members with benefits like expedited service, car upgrades, and the ability to choose any car from the Emerald Aisle.
• National’s premium tiers, such as the Executive and Executive Elite, offer additional perks like guaranteed upgrades and faster rewards accrual.
• You can opt to earn airline and hotel points instead of car rental credits with partners such as Delta SkyMiles and Hilton Honors.

Renting a car may not be as fun as taking a flight or enjoying a hotel stay, but it can be a necessary part of travel.

We’ve previously shown you some great websites to book a rental car, plus we’ve looked in-depth at rental companies like Hertz and Avis. Now in this post, we’ll take a deep dive into National Car Rental to see how to use the website and we’ll take a look at their loyalty program, Emerald Club.

How to Rent a Car Through National

National Car Rental has over 1,500 locations across the world including the U.S., Canada, Europe, Latin America, the Caribbean, Asia-Pacific, Africa, and Australia.

Using National to rent a car is a simple process, requiring only a few steps.

1. Enter your pickup location, dates, times, and renter’s age in the main search box on National’s home page. If you need to add your Emerald Club membership number or a coupon code, click on the Account Number/Coupons dropdown box.
   

You results list will automatically display the least expensive option at the top. For more information and pricing details about each car, just click the Features and Pricing dropdown box.

Next, you’ll have the option to add additional products and services including insurance, roadside protection, navigation, and car seats. Then you can finalize your reservation.

Do You Need to Add Extra Insurance?

Whether or not you should purchase the insurance options offered by National Car Rental has a lot to do with what credit cards you have in your wallet.

Did you know that many credit cards come with complimentary collision damage waivers? One of our favorites is the Chase Sapphire Preferred^® card because it comes with primary travel insurance.

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Chase Sapphire Preferred^® Card

U.P. Rating 

The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

A fantastic travel card with a great welcome offer, good benefits, and perks for a moderate annual fee.

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Chase Sapphire Preferred^® Card

A fantastic travel card with a great welcome offer, good benefits, and perks for a moderate annual fee.

Welcome Offer

Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening.

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Upgraded Points credit ranges are a variation of FICO^®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.

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Additionally, it offers flexible point redemption options, no foreign transaction fees, and excellent travel insurance coverage including primary car rental insurance. With benefits like these, it’s easy to see why this card is an excellent choice for any traveler.

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Pros

• 5x points on all travel booked via the Chase Travel portal
• 5x points on select Peloton purchases over $150 (through March 31, 2025)
• 5x points on Lyft purchases (through March 31, 2025)

Cons

• $95 annual fee
• No elite benefits like airport lounge access or hotel elite status

Read Full Review

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• Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening.
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• Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
• Get complimentary access to DashPass which unlocks $0 delivery fees and lower service fees for a minimum of one year when you activate by December 31, 2027.
• Member FDIC

Financial Snapshot

• APR: 20.74% - 27.74% Variable
• Foreign Transaction Fees: None

Rewards Center

Chase Ultimate Rewards

For more options, check out our guide to credit cards that cover car rental insurance.

Hot Tip: If you drop off your rental at a location that’s different than the pickup location, you may be charged a drop charge or inter-city fee. This fee varies based on location and time of year and will be disclosed when you book online.

Emerald Club Elite Status

Emerald Club is the loyalty program of National Car Rental. Within Emerald Club, there are 3 separate status levels you can earn that offer benefits including free rental days, guaranteed upgrades, and guaranteed vehicles.

Emerald Club Services

Emerald Club offers some services to every member, regardless of status level.

• Emerald Aisle^®: This service allows you to bypass the counter when you reserve a midsize car by choosing any car from the Emerald Aisle in the U.S. and Canada.
• Emerald Checkout℠: Emerald Checkout allows you to get on your way faster by selecting a car and confirming rental details using the National mobile app.
• Premier Selection: This service allows you to upgrade to a premier class car at the lot without having to visit the service counter.
• Emerald Reserve Service℠: Emerald Reserve Service allows you to bypass the counter and select any available car in the class you booked. This is available at over 70 locations across the U.S. and Canada.
• Emerald Club Counter Service℠: You’ll be able to access the dedicated Emerald Club line at the rental counter for faster service.
• Priority Service: Priority Service allows you to skip the counter and go directly to the Emerald Club booth at select locations in Europe, Latin America, and the Caribbean.

Hot Tip: Did you know that you can sometimes get an elite status match from another car rental company?

Emerald Club^® Status

Emerald Club’s lowest level of status is simply called Emerald Club. With this status, you’ll earn 1 rental credit for each qualified rental. Once you’ve earned 7 rental credits, you’ll be eligible for a free rental day.

Emerald Club level members receive all of the Emerald Club Services listed above plus these benefits:

• No second driver fees
• Drop & Go℠: just drop off your rental and go and your receipt will be emailed to you
• Earn free rental days and higher status with Emerald Club when you rent cars from Enterprise
• A free 1 class car upgrade when renting at participating locations in the U.K., Ireland, France, Spain, and Germany

Emerald Club Executive^® Status

You’ll be upgraded to Emerald Club Executive status once you have completed 12 paid rentals or 40 paid rental days in a calendar year.

You’ll earn 1 rental credit for each qualifying rental and free rental days only cost 6 rental credits.

With this mid-tier status, you’ll enjoy all of the Emerald Club services, benefits offered at the Emerald Club level, plus these additional perks:

• Choose any car that’s a full size or above from the Executive section and you’ll only pay for a midsize (available in the U.S. and Canada)
• Guaranteed upgrade when you rent a midsize or above in the U.S. or Canada

Hot Tip: You can get Emerald Club Executive Status just by having the right credit card in your wallet. The Chase Sapphire Reserve^®, The Platinum Card^® from American Express, and the Citi Prestige^® Card all come with complimentary Executive Status with National Car Rental.

Emerald Club Executive Elite^® Status

To earn Emerald Club Executive Elite status you’ll need to have 25 paid rentals or 85 paid rental days in a calendar year.

You’ll earn 1 rental credit for each qualifying rental and free rental days only cost 5 rental credits for any car class (except trucks and exotics) with no blackout dates.

Executive Elite status includes all of the benefits offered at the lower status levels plus the following:

• A guaranteed car within 24 hours when you rent using the midsize rate (U.S. and Canada only)
• Your car can be delivered to most private airports (within 50 miles of a National Rental Car location in the U.S. or Canada)

National Status Match

National Car Rental will match your elite status from more than 40 car rental, hotel or airline programs upon request. Once your status match is approved it’s valid until February 28 of the second calendar year after approval.

In order to maintain your matched status, you’ll need to meet the standard qualification requirements.

Hot Tip: Want to share your free days with family members? You can transfer up to 3 free rental days per year to your spouse or an immediate family member that has the same address. 

Partner Rewards Programs

If you would prefer not to earn car rental credits, you can opt to earn airline or hotel points instead. This is especially handy for anyone who doesn’t rent cars often and wouldn’t be able to earn enough for a free car rental.

The only downside to this is that National charges a “Frequent Traveler Recovery Fee” of $0.75-$1.00 per day when you choose to earn select airline or hotel points instead of National car rental credits.

Airline Partners

Here’s what you can expect to earn with each of National’s 14 airline partners:

• ANA Mileage Club Miles: 50 credits per day (up to 300)
• Air China PhoenixMiles: 800 km per rental
• Alaska Airlines Mileage Plan: 50 miles per day
• American Airlines AAdvantage: 50 miles per day
• Asia Miles: 500 miles per rental
• Asiana Airlines Asiana Club: 500 miles per rental
• Copa Airlines Connect Miles: 50 miles per day
• Delta SkyMiles: 500 miles per rental
• Eva Air Infinity MileageLands: 500 miles per rental
• Frontier Miles: 50 miles per day
• Korean Air SKYPASS Miles: 500 miles per rental
• Lufthansa Miles & More: 500 miles per day
• Southwest Rapid Rewards: 600 points per rental
• Sun Country Rewards: 600 miles per rental

Hotel Partners

Here’s what you can expect to earn with National’s 3 hotel partners:

• Best Western Hotels & Resorts: 3 points per $1
• Hilton Honors: 500 points per rental
• Radisson Rewards Americas: 300 points per day

Other Partners

National Rental Car has 2 more partners that you can choose to earn points with.

• Signature Flight Support: 1 point per $1
• Air Miles Travel and More: 10 miles per day (up to 40 miles)

Hot Tip: Don’t forget to use a travel rewards credit card that earns bonus points when renting a car. The Wells Fargo Autograph Journey℠ Card, Chase Sapphire Reserve card, and Citi Strata Premier℠ Card all earn 3x points on travel purchases (including car rentals).

National Mobile App

National Car Rental offers a mobile app that you can use to manage your rentals, your Emerald Club membership, and offers access to features like Emerald Checkout.

With Emerald Checkout, you’ll be able to use your mobile phone to choose a vehicle at Emerald Aisle locations in the U.S. and Canada, confirm your rental details, and speed through checkout with a “Virtual Pass” barcode.

You’ll also be able to use the app to keep track of your Emerald Club status, watch your progress towards the next elite level, and keep track of your credits towards free rental days.

Hot Tip: If you’re planning on using a toll road, be sure you know how much you’ll be charged. Refer to our guide on rental car tolls in the U.S. for more information.

Price Comparisons

Let’s take a look at how National’s prices stack up to other car rental agencies.

For these examples, we priced out week-long rentals for different types of cars across the country.

Here is how the prices unfolded:

As you can see, car rental prices are all over the map. While National was the most expensive by far in the first 2 searches, it nearly matched the lowest price in the last search (the difference was only $0.03!).

Hot Tip: If you aren’t particular about where you rent from, you may want to use a metasearch site like Kayak to easily look for the best prices on lots of websites at once. For more tips, check out our guide to saving money on car rentals.

Final Thoughts

National Car Rental is an easy to use site to find a rental car. They even offer their own loyalty program called Emerald Club that allows you to earn rental credits to apply towards free car rentals as well as perks like upgrades and expedited service.

While National’s prices can be competitive, it’s always best to do a little price comparison before you rent to ensure you’re getting the best deal.